Franci is a rock star hairdresser--highly skilled and experienced and always listens carefully to…read morethe customer. She does an excellent job cutting my hair and when I wanted to try some highlights she did exactly what I wanted, using a very subtle touch that yielded an outstanding result. I appreciate being treated with such courtesy and respect. Franci's shop has a cozy and homey atmosphere, and her prices are extremely reasonable. If I could give her more than five stars, I would! Thank you Franci!!

Wow... whoever answers the phone here is simply rude. I would never book an appointment at this…read morefacility. I was calling around trying to find an appointment for a Brazilian wax, as I didn't want to wait until next week to get it done at my usual spot (yes, I already have an appointment booked, just not as soon as I'd like). Upon called the number listed here, specifically because it states that waxing is a service provided, I had the following (completely unprofessional) conversation happen: The person answering the phone did not state the name of their business or ask how they could help me. They simply yelled "Hello!?" Into the phone as if answering was an inconvenience. When I asked them if I had the correct number (as I had no frame of reference at all who I had called) and if this was in fact a hair and waxing salon they said "No, it's only a hair salon." Ok.... Figured I'd inform them that Yelp has one of their services listed as "waxing". Her response? "Well, what do you want waxed?" (Note, I am still being yelled at). I told her I was looking for a Brazilian wax, at which point this person thought it was appropriate and professional to LAUGH loudly into the phone as if I had just told and extremely funny joke and said "Good luck!" I asked, "I'm sorry, is there something funny about that?" Because I'm very confused at this point why this interaction is happening at all. She responds, "No one does that here, good luck!" Realistically there are plenty of places that do, and do a very good job, I was simply trying to see if I could get squeezed in sooner than my already scheduled appointment. If I could leave 0 stars I would, not only unprofessional but down right rude. Do not recommend. Wouldn't be surprised if this was someone working a "salon" out of their living room.

I've called twice to request an appointment. First time, a human took my name and number. Second…read moretime I left it on voicemail. No response at all.

This neat place is in a small white building that's easy to miss if you're not sure what you're…read morelooking for. Fortunately, they have a parking lot in back! Street parking seems to be pretty crowded in this area. A friend and I went to Christine for a haircut and she did a marvelous job. Unfortunately they only accept cash or check. The staff was very friendly (and so were some of the other patrons!) There were a few elderly ladies in the building, having their hair cut by another stylist. Their discussion was quite interesting to listen to. I found out which doctor to go to if I need to have a colonoscopy done. Their reasoning behind their choice was that (apparently) the doctor is rather hot, but I assume he does a thorough job as well.

After being told I could reach out if I needed anything fixed, I informed Rachel that there were a…read morecouple of things I would like fixed, this is the response I received without any prior conversation or communication about having any issues with having me as a customer. I feel the mature and professional thing would have made a point to communicate any issues she had with me, especially after telling me to let her know if I needed anything fixed. The "everytime" is quite the exaggeration....if it were every time I would have already found another stylist. "Sorry for the delay in responding, work has been busy today. I'm dissapointed to hear that you dont like your bangs and color, but I'm not terribly surprised because this happens every time I do your hair. I think the only thing I can do to fix it is to give you your money back so you can find another stylist who can do your hair the way you like it. I'm not upset or mad at you for telling me what you dont like about your hair, I just think that based on the fact that I have had to redo almost everything I've ever done to your hair, that I am not the right stylist for you. Humboldt County has lots of great stylists, I have no doubt that you will find the right one. I've already refunded the cost of your color and haircut, and I hope you are able to find someone you like soon. Have a good weekend. Feel free to call me at the shop on Tuesday if you want to talk or get recommendations for salons."

I have very short curly hair and have seen Rachel at House of Nice every 4 weeks for the last 3+…read moreyears. From the salon space itself which is full of fun things to look at, to time spent with Rachel, it's my favorite two hours a month. BONUS: I get my perfectly-suited cut and color every time. So consistent. Highly recommend.

Took my daughter here for a haircut and Jordan was amazing! She was very patient and kind with her…read more We will absolutely be back.

Alyson Love is an excellent and considerate hair stylist. I discovered Alyson at random when I…read moredecided to try a hair studio closer to home. She gave me the time to talk about what I wanted and the delivered the perfect cut. Come see Alyson when you need a short cut with style!!

Ky does such a good job on my boyfriends hair. She can typically see him day of. Ky is very nice…read moreand has great suggestions for haircuts. We came here about a year ago based off reviews and he's been coming back since!

My experience at Ky's was great!Ky is a lovely lady who did exactly what I wanted done. She is fair…read morein pricing and has maintained her business for many years, which is not easy to do in today's world.

The float is wonderful and very relaxing . It's amazing how you literally float in warm epsom salt…read more Beautiful blow dry bar to refresh in up .

My husband and I went for a float this weekend! We have both floated before but not here. The…read morefloat pods look like big clamshells with soft lights that make them glow. We got instructions and then went to our separate sessions. First, when you float the it can be hard to let go and relax. This time though, I had no trouble. The water temperature was perfect and the environment was peaceful. I quickly relaxed into the warm embrace of the salt water. It was a blissful session followed by tea and cookies. I highly recommend floating at Platinum!

Nice people!! Manicurist was amazing with my 2 girls.. however, I had about 6 inches trimmed off my…read morehair and when I got home and brushed it out myself I had a chunk of hair in the front that was about 2 inches longer than the rest. She did not brush my hair out on all sides before cutting it so the hair that was tucked behind my ear didn't get cut. I don't have my hair cut often so when I do I like for it to be a positive experience. Unfortunately I had to fix it myself.

I was in need of a hair cut so badly. Jaime did such a great job. She took her time, and listened…read more This will definitely be my new go to salon.

Morgan is a very skilled colorist, and cuts hair wonderfully. Consistent, modern, artful and fun!…read more Seriously leave feeling pretty. Highly recommend Morgan, I've been getting my hair colored for 30 years and Morgan is the best. My hair is in excellent condition, even after bleach - Thank you Morgan!

Alyssa at bravo salon is amazing to work with! She's been cutting my hair for years and just…read morerecently did hair and makeup at my wedding along with Karina and Leona! They did such an amazing job! We all loved the way our hair and make up turned out!