I want to give Victor, Jeff and the rest of the team at Palm Desert America's Tire, on Dinah Shore…read more I went in for a screw in one of my tires Victor and the rest of crew took good care of me and my vehicle. I highly recommend that you use this location for your Tire needs.

We had a 10:15 appointment and arrived on time. There was no one at the counter inside and 4 people…read morestanding in line. Several times there were employees that came in, didn't ask those of us who were in line if we had been helped. When I was able to talk to someone, we were told that we had to wait even longer to check in for our 10:15 appointment because there were 4 ahead of us. Why schedule an appointment and then wait almost an hour to finally get checked in!? This is the worst experience of incompetence and lack of customer service I have ever experienced at a Discount/Americas Tire store. Management should be ashamed and embarrassed, I will not go to this location again and recommend the location on Ramon.

Hi..My "check tire pressure light" came on in my 2011 Nissan Altima. I went inside & asked if they…read morecan check it out. Eric was so friendly, & fast to help. He checked tire pressure, put air in my tires. No charge. That was nice! Please recognize Eric for his great help! Thank you! Andrea Hoffman Palm Desert Ca

I have to said don't go get service here terrible manager (Mario )he is so bad , he was In the…read morestore told me come back tomorrow . I asked why! Can you help me today . I m already here !why can't you help me he told me he was busy ?? unreliable customer service and support Change my car battery but they broke my battery sensor. I went back next day and they put me out said will order part and call me . Day pass ...week pass.. month pass but never call me back so I called and follow up until I gave up .the problem still there and they don't take responsibility just asking to passed month by month to year I am very registered get me car battery charged here . The first and the last ..RIP

Thankful for the two gentleman who got me in last minute for an oil change and I was in and out in…read moreless than 30 minutes!

I had a really great experience here! They were friendly and knowledgeable. Also very prompt with…read moretiming. I never felt pressured to do more than I came in for which is a breath of fresh air considering most places make you feel like your car is going to break down if you don't do all of their recommendations right then haha I will definitely be coming back and also recommending them to everyone I know!

Went in for a ( tire valve stem replacement ) was easy and quick even tips the guy because it's…read moreSunday and they are open the tech was fast and efficient.... thanks for having great service and pricing !!!

Horrible!!! Do NOT go here... Had a flat tire and the gentleman from AAA recommended I go there for…read morethe flat repair. $25 for a patch repair!!! I was a little thrown back from the price and said my goodness that's very expensive, and the woman said we can stop and take your business elsewhere! Very rude and nasty and so that's exactly what I did!

Ran over a bag of plastic on the freeway and AAA towed me to this shop since I'm not familiar with…read morethe area and it was the closest one. The plastic had damaged a seal and my truck was leaking transmission fluid. Pete's was booked for the day (it was already like 2:45pm) but he took my truck anyways. I didn't have a phone charger with me, the office lady offered hers. They shuttled me to walmart and back to the shop. It was done by 4:15 and they didn't overcharge at all. If I ever need something and I'm in the area again I will definitely go back there!

Well, I bought a car from this shop…read more. It's been a decent enough car. No issues for 6months. Then the engine light came on. (P0330 knock sensor, with IMMOBILIZER & C1724, C1725,C1725,C1726 wheel dampeners) I didn't suspect the knock sensors, due to the sudden nature of the codes AND the perfectly harmonious running motor while at idle.. among other things. Anyway, I had it towed over due the car being familiar to him.. even previously owned by a relative of his.. if I'm not mistaken. So... while it was in his possession, he managed to tear one of my intake boots, (and duct taped the HELL out of it. (But, "NO CHARGE" on the invoice for the tape job ...I wonder why?) Also, come to find out he also snapped the hose connection on my Vacuum switching solenoid, and on my surge tank for the EGR system. (likely) when I refused the $2,000 repair.. He knew he had to cover it up somehow, and "wrote it off" on the report as "more error codes due to the P0330 code being on for a long period of time." And even felt the need to stipulate (for no reason, in particular) that the p.s.i. Was at perfect reading when tested. YOU KNOW THAT WAS BULLSHIT PETE! Because you busted the line trying to pull it off. Yes it was brittle.. anyone could have done it.. but just own your s%#+, man. Thanks for NOT charging me for "that" part of it. (Conveniently). It's almost as is your conscience DID feel something? ..if only briefly... I know better than to argue with a liar. I learned the difference between a MECHANIC and a TECHNICIAN. a long time ago. They reveal themselves QUICKLY when you have your own; professional diagnostics tool & access to alldata. ALL SAID AND DONE.. I paid the $500 he wanted for basically confirming my own diagnosis, and for his labor to break more things on my car. As I pulled away from the shop I had WORSE engine power issues, and (2) more dash lights. upon removing my intake system, i immediately found my broken surge tank. And VSS lines. Not only that. this crook didn't even apply my full AAA discount. He gave me 6.00 off of a $500 bill. (roughly 1%) People. Believe me when I say.. this shop has NO MORAL COMPASS. Absolutely won't hesitate to run up your bill And has ZERO accountability for their mistakes. Little does he know, I was once a certified technician. And know very well.. EXACTLY what he did. His report tells SO much more than he intended. the vehicle the he, himself, sold me. (for blue book value). Turned out to be an un-insurable, TOTALED OUT, and completely worthless. Although, I'll admit, it's a decent ride if you're okay with an uninsurable Lexus That no one will insure beyond bottom dollar liability coverage. he definitely sold me up on the price. Overpaid by at least $1000. So.. I didn't want to spend more than $500 at a shop (especially if I can't insure it for that amount) But he seemingly planned to tear it down on the assumption I WOULD PAY.. until I called and stopped him.. he was likely was already prepping to charge me for the pieces he broke too... but then decided to just fake it, and slap it back together. Even Duct taped my intake boot like a true mechanic. and charged me for this shitty service. WELL DONE PETE, you have shown your cards. I'm calling you out on your bulls$&% service. You can keep my money. i Truly hope it lives on your conscience, too. You know what you did. That's why your quote was upwards of $2k! You knew I'd have to get those (2) parts.. plus my sensors.. etc. Never again! I will get my car back to top condition just fine. all by myself. I apologize for thinking you might have been a stand up guy. And don't worry about those extra codes either! I can clear those as well, sir! Enjoy that hard earned money! I hope you understand that you did that to a wildfire victim, and father of 3 Young children.. who happens to be currently on unemployment with mounting hospital bills for his 6yr daughters cancer treatment. not to worry though, our fearless liar and thief.... I mean commander and chief, is looking out for us blue collar workers. everything will be alright. My hats off to you, sir! (Round of applause) Sincerely, -SJ

This is review over continued amazing service . We used them for the sudden flat tire, to our…read moredaughter arriving from Dallas with brake noise , the customer service knocks my socks off ...friendly, engaged , honest and great value Used them 9 times over 12 years and have always surprised me how great the service was

I've been a customer here for 25 years & they have always taken good care of my vehicles & everyone…read moreI recommend them to. They offer great advice, service and products at fair prices & are always friendly/courteous even when I blew out two tires in one week. Good thing I had the insurance! You can trust them for your automotive needs. Give them a try and see for yourself.

I can't recommend Premier more. We were stranded on a roadtrip and Rich was so kind and helpful…read morethroughout the whole process. Always available to chat with me on the phone anytime I had a question, and took care of me like I was family. The amount of stress and anxiety I had was completely gone the moment I had a conversation with him. Plus he was one of the only GOOD mechanics that would work on a Volkswagen. And got us right back on the road. So thank you Rich! Highly recommend:)!!!!!

Went in to ask about prices and what the best option was for my situation. 3 dash lights came on in…read moremy 2018 Honda HrV and both son and dad (owner) walked me through options and prices. Never once did I feel pressured nor embarrassed for being so stressed and unsure on what to do. Ultimately I approved the diagnostics and cost to find the exact problem and have it fixed. I would recommend them to anyone and will use them in the future without hesitation. Thank you guys for the quality of service and patience I received.

Fantastic service and value! Superb experience, do not hesitate to come here!…read more They balanced my tire in record time and were very professional and pleasant.

Trustworthy, Fast, and Affordable! All great things I had to say trusting a new mechanic!…read more Being a woman needing car help is never easy and Luis and his team really helped me understand what I needed to prioritize on my car first. Didn't try to upsell me on anything and told me exactly what I needed to fix and how they could help. Amazing family business, super quick and efficient. Found a new mechanic to keep in my pocket and will be sending anyone who needs a good mechanic there!

I love these guys at Americas Tires!!!…read more I left my car at America's Tire to be serviced and get a new tire. Since it was going to be a little wait, I walked over to Stater Bros. to grab some groceries. When I came back to America's Tire, I had 10 bags of groceries in my hands. Vincent saw that my hands were tied up, so he ran inside, got my paperwork and car key, and then literally jogged across the parking lot to bring my car around for me so I could load everything. That was just genuine human kindness, thoughtful, caring, and completely above and beyond. And when I was finished loading my groceries, Alan took my cart all the way back to Stater Bros. for me! What a great group of guys. These little acts of kindness mean a lot. I will always go to America's Tire (Cathedral city) because of people like Vincent and Alan. You guys are awesome!

My family and I have been coming to America's Tire Company for years and purchased tires here many…read moretimes. We appreciate the friendly service and free tire check/air put into our tires. We always do a quick check, periodically, and especially if we're going on a trip. We can usually find a location anywhere we go. After relocating to the Coachella Valley, my tire pressure light came on and I was quickly able to find a shop near me. Mario helped me out and was very thorough and answered any questions I had. He recommended a balance and tire rotation which I will be making an appointment for soon. He assured me my tires are still good to go for some miles which makes me feel great driving on these mean streets, LOL. I will continue coming back for my tire care as well as when it's time to purchase new tires.

Big shout out to Juan! Thanks for taking the time to help me…read moreout today Much appreciated

I had an excellent experience at Big O Tires. After a frustrating experience at another tire shop,…read moreI called Big O Tires and spoke with Vincent, who answered the phone at 6:20 p.m., about 20 minutes after closing. Even though they were already closed, he took the time to help me and ordered the correct tires for my vehicle. The next day, my tires had already arrived. I went in, and the team took care of everything exactly as promised. They completed the entire job in about two hours and cleaned everything up when they were finished. Big O Tires was also about $400 cheaper than the other shop, had the correct tires in stock, and provided excellent customer service from the very first phone call. Vincent went above and beyond by helping me after hours and getting everything arranged. I highly recommend Big O Tires. They were professional, efficient, honest, and made the entire process easy. Vincent probably deserves a raise.