To start, the bad: yes, the elevators have been down and under maintenance multiple times since we've moved in. When we moved in, we were warned the apartment hadn't been professionally cleaned - they forgot, I guess. The apartment complex was built around 10 or 15 years ago and it's obvious very little has been updated since then. I am charged $10 a month to park my car in the lot and still have to rely on street parking if I get home after 9pm, because the lot fills up and the garage parking is egregiously expensive. I'm pretty sure there's only like 3 people who work here, so the timescale on issues getting addressed really depends on how many people are in front of you. So why is this a five-star review? Because the rent is incredibly competitive for the area, the view from my apartment is breathtaking, I am in Olde Town and a couple blocks from the rail station. Because this is the first place I've lived in 5 years that didn't raise my rent from one lease year to the other. Because this is the friendliest, most supportive apartment community I've ever had the pleasure of calling my neighbors. They can pry this outdated apartment from my dead hands. read more

My friend & I have lived here for about a year & found it outstanding until last week. We recently moved to a two bedroom apartment on the top floor with a view of Olde Town, Arvada & the beautiful mountains. However, last Friday, the elevators started dysfunctioning (my friend was stuck in the elevator until someone opened the door from the outside). Since then they have not worked at all. Management has been called numerous times with no response. Finally, yesterday afternoon, after four days with no elevators email was sent that the elevators don't work. I'm handicap & cannot easily walk up & down five flights of stairs for doctor appointments & groceries. I can understands mechanical issues, but lack of communication to renters is unacceptable. We'll be looking for a different facility. I recommend renters & prospective renters look elsewhere as well. Code enforcement for the city of Arvada has been contacted and is working with management. Lease payments will be reduced accordingly until the issue is resolved in a professional manner. read more

we have had an unconscionable and frankly cruel experience with Park Place. my ex-husband (and my kids' dad) died at home in his apartment. for 5 days, we have been trying to reach someone in this emergency situation to have a cleaning crew remediate the apartment, so my kids can go inside and retrieve some personal items and their dad's will, so we could know we were following his wishes. Park Place will NOT return phone calls, emails, and will not return phone calls from the professional cleaning company. i do not know what constitutes an emergency with this company - i feel like we had hit emergency status 5 days ago, yet still no call back, still no human being anywhere. read more

Dishwasher broken for over a week and counting, we had a hole in our ceiling for a month because of a water leak and drywall dust all over our apartment. Management offered to have our apartment cleaned a month after the maintenance man sawed a hole in our ceiling and got drywall dust everywhere. We were forced to live with loud high-pitched server noise for 4 months due to T-mobile using the "storage room" connected to our apartment as a server room. Severe lack of accountability by apartment management. read more

We just celebrated six months living at Park Place (moved to CO from the Midwest) and could not be happier with our apartment. We have a west-facing 2Bed 2Bath corner unit on the fourth floor, and can't get over our beautiful Olde Town and mountain views (see photos). That, plus the walkability for numerous bars and restaurants within just a few blocks, are certainly some of our favorite perks of this location. We admittedly don't use the amenities very often, mainly because the building location is so great that we spend most our time out and about in the Olde Town area. It'll be even more valuable when the light rail is finally in operation! Maintenance requests can be submitted through the online tenant portal and are always handled in a timely manner. We've never waited more than 24 hours ... maybe not even 12 hours ... for any requests to be addressed. Moreover, Hector and his team are always so pleasant when they come to service our apartment, and even bring treats for our pup! Have to say, we saw Yelp reviews from other Park Place tenants (potentially during previous property management) and thought twice about even looking at the building ... but we're so glad we did. We toured some other properties in the area but once we visited PP, we knew we'd found our new home! read more

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My apartment has had an odor since moving in, I had to ask for it to be re cleaned and an air purifier to be ran for 48 hours. 5 months later the odor is still present in the apartment. Gym has been closed for "structural repairs" for months with no completion date posted . Parking is a nightmare, pool is the size of a child's pool. Packages go missing constantly, I had to go without a working washing machine for over a month, when it was finally repaired they left a hole in my wall, that I then had to ask to get repaired. Management is a joke- you bring all this to their attention and they don't seem bothered by your concerns. I do not recommend renting here for the price ! read more

Park Place has been a terrific place to live for my brother and I for the past couple of years and we owe that all to Marina, Diana and Alberto. Marina was truly a pleasure to have as the manager of Park Place. If you ever have a problem or a question , Marina is the answer, as she takes care of everything so you have NOTHING to stress about. She is super responsive to all emails and will make sure to get back to you quickly no matter how you contact her. She is also one of the best apartment managers we have ever had and will go above and beyond for you daily. Alberto is another valuable member of the team and is as nice as can be. Alberto is very quick about answering all service calls and is an all-around great guy and a top-notch handy man. If you have you have a problem, HE WILL FIX IT! Diana is amazing as well and will help with whatever you may need. Diana is also as nice as could be and will always greet you with a big smile and a hello, adding to the great vibe of this building. read more

Oh wow! Where do I start? Should I start on the amenities that are amazing, but more often then not never work. Should I start on how more then 4 times since the turn of the New Year the elevators have been down due to manteince issues? Should I start on how the Management company changed hands on the 1st of the year with zero warning? Should I start my long list of complaints about how even my water got shut off for 6 hours the day after I paid rent with less then 12 hours notice and not so much as a apology? Should I mention how the office spends half the time jerking themselves off and explaining why they can't help anything. Lets just say I am unhappy to be paying premium prices but constantly be subjected to bullshit. I can see 4 or 5 other and better apartments from my patio and I basically dream about living anywhere but here. read more

We love it here. We moved in and there were some complications by us taking over someone else's lease. Leah went ABOVE AND BEYOND for us. We truly appreciated all of her help in making our apartment "move in ready" even though she didn't have to. I work from home and this place gives me a sense of community. We have two big dogs and they even like it here. It truly is a luxury apartment and with the 15 month lease option, it can be a bit more affordable for some people! read more

Non smoking policy - Despite having a full 1-page non-smoking policy that you must sign, and despite having non-smoking signs posted around the property, and despite the email reminders that the property is nonsmoking, there is smoking. They will not enforce the policy. Their out is the 1-page policy says they cannot guarantee a non-smoking environment. This puts the problem back on the tenant's shoulders. Price - Inflated. Considering there is no date for the light rail to open, it's hard to believe they can charge as much as they do. One year after opening, they have a lot of empty units. Considering I don't use the amenities, it's not worth it. My rent was raised $75 a month. One person on the 1st floor said their rent was raised $200 per month. Gym - Inadequate. 1 bike, 2 treadmills, 1 elliptical, TRX machine, hand weights. Most people pay to go to a real gym. Yoga pad could fit maybe 2 yoga mats and it is concrete and outside. It's never been used. Dog wash- The sink doesn't drain. Pool - Not a pool but a soaking tub. It's not worth living here if you don't use the amenities. read more

Park Place is one of the best apartments I've lived in. You couldn't ask for a better location, within walking distance from the fun of Olde Town Arvada. The management is always on top of any questions or concerns you may have. Luxury living at it's best. The security of the building is also a plus, with mountain views. read more

Living at Park Place is like living in a luxury hotel. The gym is fantastic with multiple tv's, fans, and a nice view of the park. The courtyards are gorgeous - filling up with really beautiful landscaping. The pool looks amazing, I can't wait for it to open. The coffee machines are so convenient to have before running out the door for work. And the staff is awesome, always big smiles and pleasant hello's whenever I see them. I literally never want to live anywhere else! read more