I agree that John the owner can be a bit abrasive but I think he is fair, upfront, and honest. I bought a car from him in 2013 and he treated me very well. I did not tell him I was necessarily there to BUY but that I was browsing and in need of something newer and more reliable than what I had. He showed me the car he had "upfront" in the lot and I just loved it. He let me drive it with no qualms and I wanted it. He was a bit hurried to find out if I was serious and ready to buy but once he knew that I was indeed ready, he treated me great. He made the process very simple and had all the paperwork ready very quickly. Since it is a used car, it only came with a 30 day warranty. After I bought it, the check engine light came on. He immediately took it in and had it serviced by one of his mechanics. No questions asked. Everything was fixed and I've now had the car for nearly 3 years. I just recently called him again because I am once again on the lookout for a newer car. I trust his judgement and intregrity. Trust me, I don't like dealing with salesmen in general but I found him professional and honest. He honored his guarantee and was great during this most recent visit. He called twice already to confirm what kind of car I definately want and what options are most important to me so he can find "just the car" in my price range. Highly recommend. read more