THIS IS THE PLACE TO CALL!!--BUT MAKE SURE IT'S THE *ALPINE IN PIONEER*! There is another company…read morewith the same name, NOT located in Pioneer, often times causing confusion & resulting in reviews being left on the wrong site, for the mistaken business. Let It Be Known: the folks at this company are Professionals! They return calls; show up as scheduled (on time) & do fantastic work! Additionally, they are all so very easy to work with & just genuinely nice people! Whether Jason, owner; Lynn, receptionist; or Logan & Jimmy, installers/crew...I assure you, they are all are great! Just for the record, I do not know any of them personally or outside of the business & I'm not being compensated to write this review. It's my personal experience & honest opinion. Now, about the product... We had a Fujitsu split unit installed in our home 2yrs ago. Jason recommended the location for install to best heat our home & he was right on the money! Recently, we called to have the unit serviced, which they did. At that time, we decided upon having an additional, deep clean, which they came back today & completed. The unit looks & works like it's brand new! I cannot say enough about the professionalism of the people of this company & the quality of both their work & products. In summary, they're nothing short of Superb! Thank you, all of you, at *Pioneer's* Alpine Air Conditioning & Heating! You're the Best!

Alpine Air installed a minisplit system in our new home, including an outside condenser and two…read morehead units. They did such a poor job that we ended up having to have it redone by a different company a year later. The condensate line PVC installed in the walls was muddy. It looked like it had been lying around in their yard. My husband replaced it with new PVC. Jason drilled random holes in our studs, then realized they were in the wrong place and redrilled. So now our studs that are supposed to support the house look like swiss cheese. He used the wrong size connection to the condenser line. He used electrical fittings to connect the split unit to the condensate line, not fittings that are meant for water. This is a huge leak risk inside a wall. He used a 3/4" roofing nail to attach the condenser to the concrete pad. We're in a very windy area and the whole thing could have easily blown over. There were greasy fingerprints all over the wall and several fins were crushed during the install. We had it cleaned by another local company and they tried their best to straighten out the fins but there was only so much they could do. The unit was also mounted too close to the side wall than installation instructions say, so that it was difficult to work on when we had a third company out to fix all the problems from Alpine's install. Everyone says go to Alpine. Maybe they had a different experience or maybe they're just not as picky about the details of the install. But Alpine is the one contractor in the area that I would never call again if my life depended on it.

Tom and his crew did a fantastic job replacing our mini split a/c system. He's very knowledgeable,…read moremade thoughtful recommendations, and communication was great throughout the process. The new installation and system look and work great. It's such a gem finding good, honest contractors.

I wish all service providers treated its customers like this business does! The level of…read moreprofessionalism, communication and attention to detail is exceptional. In the mountains it can be hard to find a skilled service provider who shows up on time, knows what he/she is doing and follows through. Tom Danielsen exceeded my expectations. Hands down, I will continue to give him my business.

I don't even know where to start. My a/c died. I was banking on it at some point, after all, it…read morewas prehistoric. Still, no one wants to go through that. You hear all the stories about what a nightmare it could be while simultaneously draining your bank account. Additionally, I knew that when my a/c was going to go, it would be quickly followed by my HVAC and the cherry on top...I had been previously warned that my ducting was "brittle so I had a big decision to make. Luckily, I do have a home warranty that steps in to help with my a/c but since my HVAC hadn't died yet, it wouldn't be covered, and neither was my ducting (or so I thought). So I could either opt to just go with the a/c, wait for the HVAC to die, and deal with it and my ducting later, or see what other options I might have. I say all that to set the premise...I was in one of every homeowners worst situations....(again...or so I thought). Coaches HVAC was the contractor assigned by my home warranty company. I talked to Chris day 1 of my issue, had a crew out the very next day to diagnose the issue and by the 3rd day, I had the quote for my cost outside of a/c. Shortly after that call, Chris contacted me, listened to my concerns about the rest of my system, and presented me with an option that not only met all of my needs, but also brought real relief to what I was concerned about it costing. He made my decision easy. I felt heard, valued, and prioritized as a customer. When the crew came, they were friendly, hard working, efficient, knowledgeable, and timely. Among other things! The entire process was a pleasure. What started as a nightmare ended up a dream. Thank you to Chris, Bobby, Darell, Tom, Diego, and Jas! Coaches not only knows what they are doing, they are fantastic at it! 10/10 recommend!! I will go nowhere else! They literally check ALL the boxes!!

Hello for anybody needing any kind of HVAC needs you have to call coaches they are the best. I have…read morea home warranty service and requested coaches service. My needs. They responded quickly fastly professionally excellent. Don't go anywhere else. Only go to coaches. Thank you. Todd Sacramento

Thank you advanced Tech for coming out so Soon to fix my air…read moreconditioner in this 100+ degree weather. I'm in calaveras county and they were able to come out next day! No messing around came, found the problem fixed and boom air is back on! Worth every penny!

What happened Set appt., received and signed bid to complete…read morework. They communicated once parts are ordered we'll schedule works. Then crickets, no response . . . . I called they said scheduling error they would fit me in next week. Then crickets, no response. You should try someone else.

Installed a mini split, changed my thermostat, tied off some ducting. Very reasonable, showed when…read morehe said he would.

John from Under the Pines Heating and Air, installed mini split units in our house. He did an…read moreexcellent job, and everything works well. He was professional, honest, reliable, skilled and very easy to work with. The whole job, from estimate to completion was quick and he communicated well, throughout the process. I highly recommend John and Under the Pines Heating and Air!

Bill is the absolute best out there. Honest, hard working and reliable. I've had a few emergencies…read moreover the years whether no heat or air and there Bill is to make it right. He shows up quickly and takes care of the problems and doesn't gouge you. This is a great guy who does a wonderful service for our community. Thank you Bill for always showing up.

Bill is the guy. My AC wasn't blowing cold so I called Bill and made an appointment for the next…read moreday. He was on time, diagnosed the issue, had the part and was done in 15 minutes. Nice guy, straight shooter and it didn't break the bank.

Mike, Justin & Dawn did a great job. Very reasonable, we highly recommend them for any hvac needs…read moreyou have.

We've worked with them a couple of times and each time the service was very prompt, professional…read moreand most importantly, got thing sorted out. Most recent was this week (Jan 26) with issue sorted by lunch time! Mike was awesome to work with with customer service overall excellent!

Our 32 year old air conditioner (h/vac) finally cooled it's last room on a Wednesday afternoon…read morethis summer of 2022. We had known the system was on it's way out for a while. On Friday morning J & J came out, inspected it and told us the news we expected. On Monday morning J & J was over installing a new h/vac system and it was up and running by early afternoon. This new system is wonderful compared to our old system. We want to thank J & J so much for the outstanding service we received. We just can't say enough! Thank you! Thank you! Thank you! Ruben & Anita Galt, CA

Joe was extremely helpful & knowledgeable. He gave me many tips on maintenance & provided different…read moreoptions for repairing my compressor. I especially like the VIP package and will be sharing my feedback with others looking for HVAC services. The prices are fair, the technician was super patient & friendly. 5 star service all around is rare these days so I greatly appreciate it. Thank you Sherie Brooks