Awesome customer service i think it was Isaac not sure all i know made me feel appreciatedread more

I have been a member of EOS for several years and have always had a positive relationship with…read moremultiple staff members at this location. Unfortunately, my recent experience with John, the Operations Manager, was extremely concerning and completely inconsistent with the level of professionalism and customer service I have come to expect from EOS. During my recent visit with my family, I felt that we were racially profiled and unfairly targeted by John. Rather than approaching the situation professionally or respectfully, we were met with hostility and accused of theft and failing to follow the facility's sign-in procedures. These are extremely serious accusations to make against a paying member and their family. What makes the situation even more concerning is that, after making these accusations, John was able to verify that all of us had properly signed in and had followed the required procedures. At that point, I would have expected an acknowledgment of the mistake and, at minimum, a sincere apology. Instead, there was no meaningful attempt to de-escalate the situation, take accountability, or address how inappropriate the interaction had been. Being falsely accused of theft is serious enough, but having this happen in front of my family and feeling that we were singled out based on our race made the experience particularly upsetting and unacceptable. The manner in which this was handled was highly unprofessional, hostile, and completely inappropriate for someone serving in an operational management position. I have supported EOS for several years and have had positive experiences with the staff, which is why this incident was especially disappointing. I believe this matter warrants serious review by EOS management, including an investigation into how this interaction was handled and whether appropriate policies and expectations regarding member treatment, racial profiling, and false accusations were followed. I am not simply raising a complaint about poor customer service. I am raising a serious concern about how I and my family were treated, the accusations made against us, and the lack of accountability after those accusations were proven to be unfounded.

I just had my first personal training session with Zach at Monroy Training! I was very impressed…read morewith his facility and felt right at home. I was nervous to get back in shape and I haven't worked out with in years, Zach went over everything with me so I would know what to expect and he did an assessment. I felt like I was in good hands the whole time. Whenever an exercise became to difficult he knew exactly what modification would help me push through and finish. Zach is very kind and soft spoken with a really positive relaxing energy, but he will push you to do your best. I will definitely be a regular client and would recommend him to anyone.

Started my private one-on-one training with Zach last October. I told him my main goals were to…read morebench my own weight along with a few other things and I accomplished everything due to his tailored workouts. Good luck finding a better value than $25 per 1 hour private training session, it doesn't exist.

Okay... I really wanted to love this. There's hype around Lagree, it took almost three weeks to get…read moreinto this class on ClassPass (higher points too), so my expectations were up there. Let's start with the positive: the instructor was genuinely kind and did everything right. Full walkthrough of the Lagree machine, adjustments, waiver, form corrections -- she checked on me constantly. Zero complaints about her professionalism. But overall? This just fell flat for me. The studio itself is extremely minimal. White walls, mirrors, eight machines lined up, very little décor. No real aesthetic or vibe. Even the music had to stay low because of neighbors, which kind of killed the energy for me. I personally thrive on louder music and ambiance in a workout setting. Now the workout itself -- Lagree is just not for me. My wrists were hurting, my feet were on fire, and I felt like I was doing 90% of the moves incorrectly despite adjustments. I didn't sweat once. I walked out feeling like I could immediately go run five miles or head to F45 to actually feel worked. And now my knee and feet are sore -- not the good "I crushed it" sore, but the uncomfortable kind. If you're looking for something slow, controlled, core-focused, or maybe even rehab-adjacent, this might be your jam. But if you're like me and need to feel that push, sweat, energy, and vibe -- this may not hit. Again, nothing was "wrong." It just wasn't for me. ClassPass convenience is appreciated -- but between the wait, the hype, and the experience... it was a meh overall.

So glad to have Lagree on the west side!! The studio was cute and clean. They just recently…read moreupgraded their machines and today was the first day using them. Found this place on classpass and will 100% be back!!

Burn It Build It Fitness was a really solid locally owned gym find. From the second I walked in,…read moreboth the coach and manager introduced themselves, gave me a full tour, and made sure I felt comfortable. That immediate welcome honestly sets the tone for the whole experience. The facility itself is clean, spacious, and very no-nonsense -- two workout rooms, plenty of equipment, multiple bathrooms, two showers, and a water station. I loved the big open training floor, tons of natural light, and the screens showing workouts so you're never guessing what's next. Loud music, proper warm-up and cool-down, easily modifiable exercises, and definitely a legit sweat session. Booking through ClassPass was seamless too, which makes it super traveler-friendly. Only tiny wish? More swag. I was ready to grab a tee but only saw hats and water bottles. Not a dealbreaker though -- this gym gets straight to business and delivers a strong workout without the fluff. If you just want to show up, work hard, and feel it after... this place absolutely does the job. Note ; they have options for both runners & walkers

I've had a lot of Body Pump instructors over the years, but Adam at EOS Fitness in Avondale was by…read morefar the best instructor I've ever had. In addition to showing us proper form and telling us what we would be doing next (so we could set up our weights appropriately) he was also very engaging! He made the class fun. Great job, Adam!

The gym floor is clean and no broken machines. Not crowded. The locker room is clean and smells…read morefresh. The papers towels are stocked. The floor is not jammed with lots of room. The water fountain works. One of the better PF I've visited!

It's time to talk about why we hire humans instead of culminating an environment to which there…read morewill always be account issues and billing issues when humans have to deal with robots through a screen. I give a star for each positive attribute that this particular location has provided. The equipment is relatively newer all around with staging patterns that cater well to the traffic flow that visits. I give a second star for the additional amenity of a hybrid tanning bed, and not just the stand alones. Where this location regularly falls short, is the environment to which the attitude the staff brings to their daily routine makes me so damn frustrated. Three days in a row, I watched tanning room floors go untouched with trash and debris.. and on the third day when I brought it to the staff's attention, no one would take it upon themselves to clean the room properly and I had to address that they pause my timer so that I could go out of my way to make sure the tanning bed was sanitized. Each time I go to the counter, I have to interrupt someone on their cell phone, either watching TV or waiting for their next lunch break. There have been times I sat at the desk for over 10 minutes and even continuously called the front desk to see if ANY employee was going to pick up, or to come to the desk to allow me an opportunity to use the massaging chairs. My favorite is watching staff members regularly sitting on countertops, passing the time away, waiting for the clock to allow them the opportunity to take the trash out before it's closing time. There have been times I've sat in their parking lot, while they are not responsible for what goes on in their parking lot, sometimes you can tell who their friends are who are loitering in between cars through the parking lot in which there have been circumstances I've had to call the police and have avoided the location altogether because of things I've seen. I attempted to go to other locations, but those two stars have their hooks in based on my equipment needs and a quality location to visit consistently while my résumé goes unanswered in the Planet Fitness portal trying to and bring some light to a solution. I'm disappointed in all the new hires, because it is clear that they are just hiring their friends to stand around (more sheep and robots) instead of human beings that know how to be productive for themselves and take pride in the building that they are walking into in order to create a safe, clean, and dependable location where people can begin to heal themselves. $25 a month is way too much when I have to regularly clean my own tanning bed while the staff hides in the back on their phone. And we wonder why our unemployment rate is so high.

I take Pilates at Lifetime in Goodyear and honestly, my instructor is the main reason I keep my…read moremembership. Lifetime is not cheap, but the quality of instruction I get in her classes makes it completely worth it. Hannah is incredibly knowledgeable, attentive, and intentional with every class. She doesn't just lead a workoutshe actually teaches. She takes the time to correct form, offers thoughtful modifications, and makes sure everyone feels both challenged and supported, no matter their level. What really sets her apart is the consistency and care she brings every single session. You can tell she genuinely wants her clients to improve and feel stronger, and that kind of energy is rare. I've taken a lot of group fitness classes over the years, and this is by far one of the best experiences I've had. If she ever left, I would seriously reconsider my membership. She is a huge asset to Lifetime Goodyear.

First off this gym is expensive for poor management, I liked the in door pool for doing laps but…read moreevery 5 seconds there was a child swimming in my lane while the children's pool is outside. The sauna was disgusting. Even the gym's personal trainers every new person to gym has to go through a personal trainer to tell them what I need to do in order to fix myself what? And the personal trainer I dealt with was very rude and made me not even want to be part of this gym.

The remodeled gym is so much better than it was just a few years ago. They have upgraded equipment…read moreand stair master galore. My personal favorite machine. I see a lot of people ordering from the smoothie cafe so it must be good. The 24 hour registration is not very clear. Overall it's a great free facility.

This has been my favorite gym for the last several years. When i first joined I didn't realize I…read morecould go to the gym free. When I realized that's when i dropped my membership and started going here. Over the last 2 years or more I have been going consistently. The gym is huge. There's a huge amount of treadmills, all different kinds of bikes, stairs steppers as well as ellipticals in the front part of the gym. There's a small little room in the front with cardio machines as well where it looks like there's daycare for kids? I'm not sure what exactly it entails but it seems pretty cool. They have a bathroom in there as well. The bathrooms are huge. There's lockers, showers, and a scale to weigh yourself. And my FAVORITE part, the steam room. Both men and women have this. The bathrooms are closed I think from 1400-1500 every day. They also offer from what I recently saw are massages, including cupping and regular ones. They also offer facials. There's 24 hour access as long as your cac is registered. There's another small private bathroom within each bathroom for just the officers. There's definitely plenty of weight machines and weights in general. THEN, there's a cross fit gym right next door where you can do ab work outs and more! That's my spot for abs. They have weights in there and some other machines similar to the ones in the regular part of the gym. This is my favorite place to be. And the owner Ansel is such a nice guy. There's classes, personal trainers that are free, and running programs for those who fail. I couldn't be more proud of my gym.

Working with Sean is the best success I've had in a long time with any service. I'm seeing quick…read moreand effective gains. He tailors my workouts and changes on the fly if there are issues or if I'm looking for different goals. I would gladly take where I'm at now working with Sean over my 20's any day.

After several months of home rehabilitation for an injured shoulder, I was not progressing. I…read morecontacted Sean hoping to put this behind me. Within weeks, I regained full range of motion in my arm. After several months I was able to regain considerable arm strength through Sean's expertise in strength training, proper exercises and nutrition tips.

I was a little skeptical going this gym based on some of the reviews from years ago but this place…read moreis pretty clean. It's got all the equipment you need. Two men's restrooms with showers and two women. There's no funny business on the bathroom doors and they even put up signs to address some of the issues (something tells me the person who left that review may have done it themself since it was anonymous, petty people!!). My only complaint is that there signs are a bit excessive. "Please re-rack your weights, please wash your hands, please pick up after yourself, please clean equipment". It's like the gym was designed for children with all these signs!

Visiting from Austin, TX. I been to many Anytime locations from Texas to Atlanta GA and this is the…read morelargest facility I have worked out at. I wish my Austin location Anytime Fitness was this big and had all the amenities. Super clean, not crowded like EOS or LA Fitness. Highly recommended. Also i have never had issues with personnel's or their billing system. Seemsless

Best gym I've ever been too. The coaches are amazing!!!! Specifically coach Courtney, Leah and…read moreMike. They push and encourage ever single day. I started off not being able to even do a push up and now I can do push up, pulls ups and so many things I never thought I could do. Never once did they make me feel bad or self conscious for being a beginner. It's a a family here no matter what level you're on. HIGHLY suggest.

Since Covid, i had let myself go and i struggled to get back into a rhythm . I tried the…read moreweightlifting and running but nothing really stuck and lasted less than a month. After trying this gym out on a free one day pass, i am addicted. From the challenging workouts to the encouragement of staff and members, CrossFit fury has been a savior for my fitness and well being. I HIGHLY recommend just trying this gym at least once. The coaches are consistently holding you accountable and also helping develop you into a better athlete. If you stop in for a workout, anyone would be fortunate to have Alex, Rose or Brandi as their coach. They are extremely helpful and create a very welcoming environment. Don't miss an opportunity to become a better version of yourself. This gym is a great place to change the trajectory of your physical fitness.