I was staying at hotel in the area and ended up with a broken nail and another was chipped. I…read morewalked into the salon to inquire if they could help me. I was greeted at the door and my nails were fixed right up! Can't even tell which one (two actually) were new! My nails were originally done in Maryland with a hard gel base and I didn't even know which polish nail color was used. Professional, friendly service and more than fair pricing. Great find!

literally went home crying! I came in super nice asked for acrylic manicure and gel pedicure, right…read moreoff the rip she was super annoyed with me and acted like she wanted nothing to do with this service. it wasn't busy, she was the only worker when I came in and nobody was in getting a service. when I asked if she had a butter yellow color, she told me to go look at the books cause she has hundreds of colors and she doesn't have time to keep track of a yellow color. super rude about it. I proceeded and while looking at colors she told me to take the books with me so she can get started already. again very rude and annoyed with her approach. she didn't speak at all to me so I tried to ask questions or make small talk and she rolled her eyes the whole time or either gave me another rude remark. I asked her which shade of white she would think bests match the style of nails I was going for and she said "don't ask me. They're not my nails and I don't have to go home and look at them. I don't care what color you choose just pick one." then the whole time she was doing my toes and nails, she was yanking my hands and feet, jerking me around and rushing through it all. if I barely moved she would yank me. and when it was time to put it under the gel light she shoved and threw my hand EVERY. SINGLE. TIME. I was holding back tears the whole service and I even tried to kill with kindness. Telling her I loved the shape of the nails, she did so good, etc. Nothing I did or said was making her less mean to me. if I complimented her, she'd ignore me, roll eyes, etc. If I asked for anything I used my manners, please and thank you so much. I'm new here to WV, don't have any friends, family etc. I moved across the country and have been working my butt off, I never get days to just relax or pamper myself and the one day I finally get to, I was crying cause of how horrible I was treated. I thought she was just like that but TWO others came in and she was SO nice to them. she told them to grab some water and hangout until their appointment, she was talking to them and having great banter. Idk what happened but from the moment I walked in, until I left I was so nice and I continued to receive horrible treatment. Once it was time to pay, she charged me 85 for my nails and 65 for my toes. AFTER she confirmed it was 45 and 55. I didn't want to argue so I paid and left and when I left a smaller tip (8$) she said "you can go and have a nice day now" and pointed me out the door. I'm not even angry. I was so heartbroken from this experience and I was really looking forward to this. Zero stars if I could give it.

Awesome folks! Family owned and operated (my fav businesses) and very clean. Friendly and helpful,…read moreespecially with my gross toenails. Need more manscaping, I'm sure. Oh and next to my fav Mexican food place and Margaritas, so win-win!

Love this place clean and friendly. Good quality products usedread more

I highly request char! she's been doing my hair since I was 6 or 7 and she does an amazing job…read moresuch a vibe

Brynn did an absolutely fabulous job on my cut and color!! Very quick, too, even though she will…read moretell you she thinks she takes forever! A quality job, to be sure!

Love getting my nails done by Tiffany, sad to hear family drama drove her to another location. If…read moreyou're like me and love the amazing job Tiffany does .. you can find her at the salon on the other side of the highway, same exit but near BWW!!!

I got my nails done here and it took 30 minutes! It was so fast but so good. My nails have never…read morelooked better. The vibe was chill and amazing.

My niece was part of the prom court and she wanted everything to look perfect, right down to her…read morefingertips. On May 11 she went to THE NAIL BOX to have her nails done to match her dress. Unfortunately, you can see in the picture from that day, her cuticles were raw from rough treatment by the technician in addition to the red stain on her skin from the sloppy application of the polish that was inadequately cleaned up, not to mention glue slopped all over the polish between the gems like they had been applied with a hot glue gun from the dollar store. I understand these gems are small, but I have had similar nail designs done before and a professional knows how to do this with little to no glue showing. They obviously used way too much. There wasn't time to have these removed and done correctly by another nail salon before the prom, (not to mention the added expense to redo something already paid $120 for) so she just had to make due... My sister never ask for a refund, BUT decided to leave a review regarding her dissatisfaction with the finished product, WHICH is a consumer's right to do. SHE DIDN'T GET WHAT SHE PAID FOR! There was nothing stated that was untruthful, only criticism of the work including a statement she did not recommend the Nail Box and would never bring her granddaughter to their establishment again. BUT IT GETS WORSE! As luck would have it TWO of these nails came undone, just over a week after they were applied. One of which snapped at the fingertip (obviously filed way too thin) and the other nail came completely off the bed. (And it was a pinky nail, the nail that naturally gets the least abuse with normal use) There wasn't even time for a growth gap from the cuticle line to appear before they failed. IF these nails were applied properly, to begin with, this wouldn't have happened in such a short time frame even with moderate use. This petite girl is not a farmer or a construction worker, she wasn't digging trenches with her hands. There was nothing, outside of normal daily activities, that did not contribute to this premature failure. BUT even with all this in mind, my niece went back to the salon to give them the opportunity to fix these two nails AND THE SALON REFUSED TO REPAIR THE SHOTTY WORK UNLESS MY SISTER REMOVED HER NEGATIVE REVIEW! The salon basically blackmailed her into removing her legitimate review to fix their mistake! My sister begrudgingly complied so my niece could get her nails fixed. Only to be charged $20 for the repair of THEIR POOR CRAFTSMANSHIP! Had she known they were going to charge her to fix what they did wrong in the first place she could have left her review stand and paid a more reputable and professional salon to replace the missing nails. I'm not saying they aren't capable of producing a quality product, I have seen some nice pictures of their work... BUT THIS WAS NOT IT! They did a horrible job on my niece's nails. She could have got press on nails at Walmart that looked better. A professional salon owner would admit this was not up to par and do what they had to to make it right, NOT bully the customer who wasn't happy. Had they acted professionally and taken my sister's review for what it was worth, and worked to correct the error, I'm sure my sister would have removed the negative review without prompting. But instead, they chose to force her to remove it and charged her for the repair! NO LEGITIMATE BUSINESS demands a consumer to remove their honest review! That is what review consoles are for. Do good work, get positive reviews, do crappy work... well... But in the meantime as a business, that offers a service you are subject to critical commentary from customers who are not satisfied and do not recommend you based on their experience. You can NOT force them to lie by omission! As a "local guide" google reviewer THEY WILL NOT BULLY ME INTO REMOVING THIS LEGITIMATE REVIEW UNDER ANY CIRCUMSTANCES because I will personally pay for my niece to go to a reputable nail salon when the rest of her nails (and probably the two that were replaced) fall off in the next day or so given the lack of quality in the original application! And instead of the one simple negative review that The Nail Box forced my sister to remove, I will be utilizing every review forum I can find to make sure everyone sees it and personally tell all my friends to avoid The Nail Box at all costs. Extremely Poor craftsmanship Absolute WORST experience Horrendous customer service Infinitely unprofessional business and a COMPLETE FAIL DO NOT WASTE YOUR MONEY AT THE NAIL BOX! FTR... Demanding the negative review removed is ACTUALLY AGAINST THE CONSUMER REVIEW FAIRNESS ACT. It is illegal for companies to include standardized provisions that threaten or penalize people for posting honest reviews. We have filed a complaint with the Federal Trade Commission and encourage anyone else who has been treated this way to do the same! 1-877-FTC-HELP (382-4357)

Annie is a super professional. Because she is so good. She is booked out many days out in advance…read moreunless you catch her with a cancellation, which are rare. She puts that extra touch of giving you a good shoulder massage before you leave. I highly recommend her, especially when you remember to write your appointment down. L O L.

Miss. Annie is phenomenal. She always cuts my boys' hair the way they want, and they love the hot…read moretowels. I love that she has Sinatra and Dean Martin playing on the radio. Miss. Annie always tries to do her best to fit you in. Always an exceptional experience when we go there.