Staff helpful everytime you come in .! They make good suggestions for what you need .. read more

Excellent customer service! Bought my husband a new electric self propelled lawnmower with assembly and delivery. Went to start it up for the first time and it wouldn't start. I called the store on Sunday morning and they brought me a new one the same day! When they delivered it, they even made sure it was up and running before they left! I feel this was better service than I ever would've received from any of the big box stores in the area. read more

They have anything that you need!!! Parking is a little tricky but there is more in the back. Employees are so helpful. They know where everything is and have ideas to make the job easier. Reasonable priced,especially with their location. They have bulk items in the back lot. They also fill propane. read more

Very helpful staff and best price in found for propane in the area. Had everything in stock that I needed on my camping trip

very helpful staff that knew just where each item was located. items we were shopping for came with a wide variety of options. no overpricing here, items were reasonably priced and the easy of which you are able to go in and find what you need exceeds any small difference in price. i'll be back ! read more

This store has everything! There were several employees available to help me find in tub bath mats, which our vacation condo didn't provide. This employee walked me right to where they were! Thank you Ace! read more

Ace is definately the place. From a knowledgeable staff to a great selection of hardware & other projects. Helpful friendly staff. If there's anything Home Depot doesn't sell or it happens to be out of stock at Home Depot or Lowe's Ace is the Place. For your Hardware needs. Granted it's a bit scaled down from the competitors. They have a lot of what you're looking for weather it would be your household lawn or gardening projects. There's times I've went to Home Depot or Lowe's and clerks told me they don't carry that certain product. They've always sent me here & I have yet to be disappointed & found it in stock when I got there. The only drawback for me is the parking. I've had to wait and come back hoping to find a spot. Other then that a great shopping experience. I will be shopping at this location in the future for my next yard or household projects. Be sure to check out their Facebook page & Tell a Friend. https://www.facebook.com/parisacegulfshores/ read more

Paris Ace Hardware - #AceIsThePlace - Hardware Stores Near Me - Gulf Shores, Alabama

While we LOVE having an ace so close with such knowledgeable employees there's one employee that has stood out the last 2 times we've been in. A middle aged woman who's supposed to greet you as you enter simply looks you up and down and doesn't speak until she's done analyzing you. This happened twice as I walked about waiting on my husband. When he made his selections and made his way to the register sure enough she looked him up and down too. This seems very strange to me. When a person does this to you first before speaking it makes you feel inferior. We love this store and will still shop here. Next time I get sized up I may put her in her place. read more

Service selection and value. Outstanding customer service ‼. Every time I enter this store I immediately have an knowledgeable employee showing me exactly what I need read more

This is a very busy location, yet someone is always willing to assist you. Purchased a Weed Eater and other items. Checkout is fast and friendly. Great return policy. We support independent local business organizations like Paris Ace Hardware. Our visits are always productive. read more

Very good run business. Graters to meet you as you entered. Point. You I the right direction and then a associate asked if he could help. Cash rester a little slow in checking you out but not too bad. I will be back if need anything read more

I'm here visiting and needed some connections for an airline for my motorcoach... Brought a couple of pieces in with an idea of what I'm looking for... And the service was unbelievable... Helped me figure out what I needed with little effort... The reason why I go to ace hardware no matter where I am... I can't say enough on how I appreciated the service thanks again. read more

I just love this Ace Hardware, they have everything you can thing of and a whole lot more. Every time I come here I am thinking "No way they'll have that" but they do. They even do screen repair. Plus the people are super friendly, knowledgeable and on the ball. Right on Ace! I do have to take off 1 star because of a recent incident with the counter person. I called ahead and asked about an item that I urgently needed and it was time sensitive. The person on the phone said "yes we have it" and she assured me that they had the quantity I needed. I didn't have the time to drive to Home depot in Foley so I was thrilled. Unfortunately when I got there the items I needed were not in stock, I mean not any of them. The young lady was not at all apologetic and kinda blew me off, but I was pretty unhappy. So I had to make that Foley trip and it really hosed up my afternoon and had other repercussions. I know one screw up isn't the world, but be aware that if you are making a special trip to get that one thing you really need real quick, ask them to check and verify and check again. Beyond that all my other trips to this Ace have been spot in and I am really glad that they are there and will continue to be a happy return customer, because like the ad says. Ace is the place! read more

Wife and I are snowbirds from Michigan , she is handicapped and gets around in a mobility scooter , well we went to a senior meeting and the seat on her scooter which locks in place but will swivel when the release is pushed was broken and it would swivel but not lock , I looked at it and it needed a new bolt and nut, so a took the broken bolt in the young man finds me a matching bolt washer and 2 nuts so it doesn't vibrate loose , but I didn't have any tools , so I asked the young guy hey do u have a couple of wrenches I can borrow he found them and went outside with me to put it back together , total cost $1.94 , thanks for a friendly staff read more

Paris Ace Hardware - Hardware Stores Near Me - Gulf Shores, Alabama

We have been waiting 6 weeks on prices for screens. They were supposed to call back twice, but never have. Terrible service for an Ace hardware. read more

5 or 6 people asked if they could help me while I was there for 15 minutes. I asked for seeds, the guy started showing me weed killer! He didn't seem to know what a seed was.... My husband bought 4 pieces of tubing, less than a foot of 4 types. It came to $9!!! When we got back to our rental on the beach we saw they had charged us incorrectly but I told him it wasn't worth it to go back because they were clearly incompetent. I don't know how they got the other good ratings, maybe we just hit them on an off day? (Wednesday). I always go to Ace in my hometown and have never seen such stupidity.... read more

They ran out gift cards. They sent me to Orange beach and Orange beach does not even sell gift cards. Ridiculous. Now I'm stuck getting home depot or Lowe's. They just lost a large sale. So sad. read more

They are so friendly and helpful and I would rather support local businesses before big box stores.

Great service! Needed a unique part for a repair to our RV hitch on a Sunday. One of the clerks cordially greeted us as we came in & asked us how they could help. When I explained my need, she immediately summoned another clerk who knew their stock very well. This young man walked me through several options until we came up with a solution. Their courteous & knowledgeable staff took pleasure in helping us. Happy to give these folks a good rating & a recommendation. read more

Drove 30 miles to get something they were the "dealer" for to find out that Yelp was wrong and they are closed sundays

Tried to exchange an ACE hardware brand torpedo level for another tool I could use as I already owned a torpedo level. Because the level was a gift (no receipt) and did not come from this store, the manager refused to take it. ACE brand is a national brand and all ACE stores should recognize and honor exchanges regardless. Certainly was NOT the helpful hardware place in my opinion. Will try another location. And yes the same exact torpedo level was in their store on display for sale. read more

You all are the Best. I was changing out a GFC outlet and the young man there helped with buying the right outlet and correct installation. He was very smart about electrical DIY. read more

This hardware store is the bomb! If you have any kind of hardware needs, don't go running to the big commercial stores. Go by to see these people. As you walk in the door you will notice the difference immediately. Customer service is their #1 priority. Someone is standing right up front asking if they can help you find what you came there for. Employees are wearing headsets so they can communicate with each other to get you, in a very timely manner, for whatever you're looking. If you need just one nut and bolt, that's all you have to buy. You don't have to buy the prepackaged products as in the bigger stores. Lots of maintenance crew truck are usually there, so you know they have the respect of the professionals as well as the do-it-yourselfers. Good family owned business that does it t read more

We lost our condo key during vacation. After three attempts to get a copy made at a competitor, we went to Ace and got two copies made for good measure. Both the keys we had made at Ace worked. Thanks Ace for making correct keys for us. read more

I have only been in this store one time, but it was a good experience. I will certainly return if in the area again. Clerk met me just inside the door and took me to the item I was shopping for. What I needed was on a top shelf and neither of could reach it from the floor. The clerk was there with a ladder in just a minute and in my hands I now had the item I requested. I had little time, but glanced around---this store has a lot of merchandise. It seemed a disappointment that I had to hurry away as there was lots for a guy like me to look at. read more

The staff at Paris Ace Hardware are so nice and so helpful!! We needed help with our beach cart and the they took care of it willingly! They have put customer service back on the map!! Huge shout out and many thanks!! Your friends from Cincinnati!! read more

Bought pine straw at competitor only to get it home and it be totally dried out. I went to Ace Gulf Shores the next day and theirs was fresher and cheaper. read more

Great staff! Knowledgeable, courteous and helpful! Always a great experience in shopping here!