Urban Scents is a little fragrance boutique located in Charlottenburg, Berlin. The atmosphere in…read morethe boutique is very pleasant and Marie is a true professional in her domain. The fragrances are made directly in the little lab which is in the same building as the boutique. I was fascinated by the design inside since it combines a little art gallery with the stands of perfume. Everybody is very friendly and helpful so even if you are not quite sure what to buy - you will always get a personal advice. A Berlin's must see!

From the owner: A Collection of Six Fragrances: - Gunpowder Cologne - Desert Rose - Lost Paradise - Singular Oud -…read moreSensual Blend - Vetiver Reunion and Four Candles: - Matcha Green Tea - Holy Wood - Oriental Tales - Club Lounge

When in Berlin visit KaDaWe and go directly to the 6th floor. There you will find gourmet food…read morecounters and restaurants. It's similar to Harrods in London or the magnificent department stores found in Tokyo. Oh my! You can get anything here! Amazing pastries, high end chocolates, charcuterie, huge cheese counters, smoked fish of all varieties, fine wines, specialty restaurants and much, much more. We enjoyed delicious crab sandwiches. I think they may have been the best sandwiches i ever had. Stop reading and get over to KaDeWe right now. Highly recommend.

Kaufhaus des Westerns is sehr groß and reminded us of Bloomingdale's on Lexington Ave (NYC) but in…read moreHerald Square proportions. It's huge and an absolute treat shopping here and I haven't even discussed the two food floors on 6 & 7. Wow. The quality of their offerings is impressive and upscale while also somewhat eclectic as well. We also found their prices to be fair and not obnoxious. Service throughout the store, is old style personal and friendly. We were always warmly greeted, in a sincere way. Nice!

While they carry lots of wonderful fragrances and a good selection of barber shop scents, the…read moreservice was poor. When I asked if the keeper spoke English I was told flat out no and struggled with my basic German. A male client entered and asked whether the keeper spoke English and the answer was "yes, some." Whenever I asked about fragrances and prices the keeper seemed bored and slightly annoyed. A shame. Would mot buy anything here due to the rather rude service. Seriously, I have been to a lot of niche perfumeries around Europe and staff are always lovely and helpful and they speak English. Not here.

Date of visit: May 31, 2024…read more This visit was a gift for a friend that has long desired to create her own custom scent and she really was like a kid in a candy store during this experience. While not cheap, she loved every minute of her time in the shop; she came in with some expectations for her custom creation and every one of those requirements were met! Do not get me wrong, this is a premium experience with a premium cost, but everything here is done well. Staff are multilingual (as is the website) and you can tell that you are in good hands from the moment you walk in. Not even a week after the experience our friend is talking about ordering more of her custom scent!

Divine! I love finding niche perfumers wherever I travel. I'm so glad I made time to visit this…read morefragrance salon. I didn't have time for a custom scent, but the perfumer who helped me find the perfect scent was patient and knowledgeable. I will be back the next time I'm in Berlin.

Rude manager named ALICE at Douglas Palladium Prague, Czech Republic!…read more I wanted to exchange the product I bought just an hour ago because I didn't see that it was not the right one I asked for. Went back to the store to exchange it (not return), but she insisted that I opened it (when I did not even receive it sealed myself but I didn't mind because I thought the shop is reputable) and certainly I didn't use it. Instead she and some guard in there threatened us to call the police. She said if I really want to complain, I should wait 30 days and I was just in Prague for a vacation. Clearly, they have some scheme to get rid of some products and they target tourists!

The staff was so incredibly rude. Followed me around as though I was going to steal when we were…read moretrying to restock our shesido and le met products. The woman with short black and blue hair protested to our search and tried to publicly humiliate us. Would have left with much more and spent more money if we weren't so uncomfortable. Don't go here!

Didn't have what I needed in store, the store assitant persuaded me to wait 'a few days' and have…read moreit delivered in store. I was supposed to receive email confirmation of when it arrived in store but never did. Every few days I would check back with the store to see if my order arrived for almost a month. Eventually I said I wanted refunding and they magically found my order in the back. Apparently it had been there for 17 days. No apology received, they accused me of lying about not receiving an email. To top it off they didn't even let me check the order was correct or give me a bag to the box in.

Very rude staff. I felt like I was being watched, they kept following me around like I was going to…read moresteal. They asked if I needed help, that's usually a good thing, but they asked 5-7 times.. never tried something like this before.

Gourmet Lafayette (in the basement) is an excellent spot for a quick lunch or snack. The champagne…read moreselection is outstanding.

This review is for their lunch. It's by the internal "glass vortex" at the bottom. Their quiche…read moreis delightful and their salads excellent. Fine service, too.