Rude manager named ALICE at Douglas Palladium Prague, Czech Republic!…read more I wanted to exchange the product I bought just an hour ago because I didn't see that it was not the right one I asked for. Went back to the store to exchange it (not return), but she insisted that I opened it (when I did not even receive it sealed myself but I didn't mind because I thought the shop is reputable) and certainly I didn't use it. Instead she and some guard in there threatened us to call the police. She said if I really want to complain, I should wait 30 days and I was just in Prague for a vacation. Clearly, they have some scheme to get rid of some products and they target tourists!

The staff was so incredibly rude. Followed me around as though I was going to steal when we were…read moretrying to restock our shesido and le met products. The woman with short black and blue hair protested to our search and tried to publicly humiliate us. Would have left with much more and spent more money if we weren't so uncomfortable. Don't go here!

While they carry lots of wonderful fragrances and a good selection of barber shop scents, the…read moreservice was poor. When I asked if the keeper spoke English I was told flat out no and struggled with my basic German. A male client entered and asked whether the keeper spoke English and the answer was "yes, some." Whenever I asked about fragrances and prices the keeper seemed bored and slightly annoyed. A shame. Would mot buy anything here due to the rather rude service. Seriously, I have been to a lot of niche perfumeries around Europe and staff are always lovely and helpful and they speak English. Not here.

Wonderful, clean shop tucked in between a small street in Berlin. This is also one of the only…read morestores IN GERMANY that carries RMS Beauty products, which is why I've had to stop in on my trip to Berlin! The shop associates are all friendly and super helpful. :) They have other small items and beauty products and it's a place where you can find the "low key" best quality products that's not completely on the mass market. Would highly recommend!

From the owner: Willkommen bei MDC cosmetic – Ihrer Adresse für Wirkstoffkosmetik, Nischendüfte und professionelle…read moreTreatments in Berlin Prenzlauer Berg. Unsere Philosophie: Unsere Wurzeln liegen in der anspruchsvollen Kosmetik. Wir sind kein anonymer Store, sondern ein echtes Fachinstitut. In unseren Behandlungsräumen arbeiten unsere Kosmetikerinnen täglich mit den Produkten, die wir empfehlen. Dieses Expertenwissen aus der Kabine fließt direkt in Ihre Beratung ein. Unser Sortiment und Marken: Wir kuratieren weltweite Kultmarken. In der Hautpflege sind wir Partner von Biologique Recherche, Susanne Kaufmann und Irene Forte. Zudem führen wir exklusive Nischendüfte von Santa Maria Novella, Frédéric Malle, Escentric Molecules und BYREDO. Unser Concept-Store wird ergänzt durch Kerzen, Textilien, feine Keramik von Astier de Villatte und besondere Geschenkideen. Treatments und Shop: Erleben Sie unsere Expertise bei einer maßgeschneiderten Behandlung vor Ort (Termine bequem online buchbar). Für zu Hause bietet unser Onlineshop das gesamte Sortiment mit voller Preistransparenz und ohne Registrierungszwang. Wir versenden weltweit und zuverlässig mit DHL. Wir freuen uns auf Ihren Besuch bei MDC cosmetic!

Went to Delfi for facial and all my skincare needs. Great selection of high end skin care and…read moreperfume. Very helpful and friendly staff. Got presents for all my family and they were kind enough to wrap all my presents. My facial was 2 hours long and my skin was never so beautiful and healthy. Isolda was amazing. Even if you don't speak German, they have Russian and English speaking staff. Highly recommend.

Die Auswahl an Luxusgütern (Parfümes, Cremes etc.) in der Parfümerie Delfi, ist fast so gut wie im…read moreKadewe. Ich war zur Gesichtsbehandlung dort. Es werden nur hochwertige Produkte der Firma Sisley benutzt. Die Behandlung war sehr angenehm und meine Haut fühlte sich danach wieder frisch und jung an. Einziges Manko ist, dass man ca 2 Wochen auf seinen Termin warten muss

I started to enjoy perfume and candle shops like Jo Malone, Diptyque and wanted to check Le Labo as…read morewell in person. Unfortunately, the SERVICE IS REALLY BAD! I entered the shop, no hello and smile at all, not trying to explain anything until I asked something the sales assistant just look at us really rude and pointed like really UNPROFFESIONAL! to be honest, I have been to a different kind of level of a shop, just can't believe this behavior of sale assistant still exist that they think they can treat a customer like that. They basically just missed the money, maybe I will buy something if they treat me nice. Really not recommended. Dyptique boutique is my favorite from all of those!

Popped into this shop initially because I liked the old art nouveau ceiling and old tiles. There…read moreare only a few scents to try but they are each so distinct. I told the sales person what I usually wear and what scents I like, and he led me to two that I really loved! I even got a sample to see if I could live with the scents. He even told me about how the space was formerly a butcher shop and now a vegan fragrance shop!

Gourmet Lafayette (in the basement) is an excellent spot for a quick lunch or snack. The champagne…read moreselection is outstanding.

This review is for their lunch. It's by the internal "glass vortex" at the bottom. Their quiche…read moreis delightful and their salads excellent. Fine service, too.

Urban Scents is a little fragrance boutique located in Charlottenburg, Berlin. The atmosphere in…read morethe boutique is very pleasant and Marie is a true professional in her domain. The fragrances are made directly in the little lab which is in the same building as the boutique. I was fascinated by the design inside since it combines a little art gallery with the stands of perfume. Everybody is very friendly and helpful so even if you are not quite sure what to buy - you will always get a personal advice. A Berlin's must see!

From the owner: A Collection of Six Fragrances: - Gunpowder Cologne - Desert Rose - Lost Paradise - Singular Oud -…read moreSensual Blend - Vetiver Reunion and Four Candles: - Matcha Green Tea - Holy Wood - Oriental Tales - Club Lounge

Beautiful department store in the middle of Berlin…read more I've seen my fair share of fancy and high-end department stores throughout the U.S. and Korea, but Quartier 206 has such a unique character and interior that I devoted time to wandering around the entire department store. I was there to buy some Santa Maria Novella products, and the staff was helpful, accommodating, friendly. Did not blink at my lack of German. Great dept. store - rec. highly!

Sadly good service is a rare virtue in Berlin...Unpleasant staff. Shouted at me when i opened the…read moredoor 5 min before the opening. Btw the door WAS open. Had to stay in the street and wait before they let me in....security guy barked at me when i bite my sandwich in the hallway and pointed to some card that apparently said "no food!" Ok but the girl next to me ate her food and had no problem))) never mind I thought...luxury stores in Berlin have strict policies, behave yourself))) so 10 minutes later i could finally enter the perfume department. I searched for a specific perfume, named it 5-6 times to the assistant but he kept rolling his eyes as if i just made it up and know nothing of niche perfume brands...))) had to google it and show the picture to prove that the perfume exists! This very fact kind of perplexed him)) Bottom line: i didnt feel comfortable at all, the experience is not worth it. Gallerie la fayette next door is better. PS: and no the selection of perfumes did not impress me at all. Online retailers from Munich and Hamburg offer a much more interesting selection.