Helen and Jim and their staff are angels. My father had significant dementia, was fairly paranoid,…read moreand had Parkinson's Disease. He was a challenge, especially at night when he had his times mixed up. The staff was firm but caring, and they made certain my dad was safe. They made the most challenging and stressful part of my life much more manageable, because I was confident that they cared for my dad as much as I did. The facility is just like someone's home, a very clean home. Meals are home-cooked. The staff know each resident, and they are always, ALWAYS patient and kind. There are activities. Staff manage medications impeccably. The health, safety, and comfort of the residents is at top of mind of every staff member. It's impossible for me to sing their praises high enough. If you need peace of mind for your aging loved one, you cannot go wrong with Mayfield Oaks. They are your extended family.

July of 2019. We are now going into our third year at Mayfield Oaks. Moms dementia is much worse…read moreand the staff here has been excellent dealing with it. Helen the owner has gone out of her way to work with the in's and outs of this terrible disease. I can't recommend this place enough. Mayfield Oaks has been a life saver for our family. After a long period trying to find the best option for our mom and having to move in and out of various properties, we realized she just could not adapt well to the larger communities. The resort-like atmosphere of those places was very appealing to us, as younger adults, but once you got past the flashiness, it was always missing was the love and care you get when living in a smaller place. The attention our mom receives now is better than even we could give her in our own home. She fell in love with Mayfield because it reminded her of her own house and she feels like she is living with family - and the staff has truly become our extended family. It's been the single greatest choice we have ever made.

Joshua G does a great job with his duties at Arbor. He is very friendly and personable and cares…read moreabout his job. Highly recommend Joshua

From my experience in senior living, Arbor Terrace South Forsyth really stands out. It's a…read morewonderful community with an awesome, caring team.

I have so many staff members to thank that I'll leave someone out for sure. After just over two…read moreweeks, Rick has become more accustomed to Evergreen, and your excellent staff, Tricia, has played important roles in helping both him and me through this challenging time. Shylonda - welcomed me and my questions early in her tenure with ATC. You get a definite feeling of warmth and receptivity with Shylonda. She seems eager to help individual family member of the residents in her care. Vanessa - spent time with me explaining how the two outstanding bills will be posted. She was easy to talk with and made clear what I can expect. Weekend staff - Toni as well as the person designated to help Rick that day, and the Sunday wellness staff person were helpful, showing what truly seems a calling for this kind of work. When I left, another staff member (male) went over to talk with Rick, making it easier for me to leave. Dwana - We had a nice talk on Sunday about life in Evergreen in general. It was she who suggested that I notify Shylonda of some housekeeping needs for Rick. I don't know if she, and your other staff, have a real idea how important, how comforting such short talks can be to new family members. It truly matters. Toni - I spent most of my staff time with Toni on Sunday. She could tell I was distressed over the evangelical nature of the activity taking up the full common area (not the learning room closer to the patio), as well as the lack of anywhere else for Rick to be for the approximately 90 minutes they were there. I know she will be reaching out to Stephanie, and I am grateful to her for rescuing Rick and me. When I entered Evergreen in the midst of singing and preaching, Rick said, "You rescued me!" Toni understands that we are not Christian, and she took us out to the patio and encouraged Rick to sing some of our Unitarian Universalist hymns. As you know, memory and music are a pretty amazing pair. I deeply appreciate both the initiative she took, and what, I'm sure, will be her follow up with Stephanie. You and I and your staff will continue to communicate often as Rick continues to adjust to Memory Care. I wanted you to know, after some of the bumps that you've worked out for me, how grateful I am. Sincerely, Paula Watson

My mother recently moved from an independent living community to Arbor Terrace Crabapple, based on…read morethe recommendations of several of her peers, her pastor, and my visit to Arbor Terrace. The prep and paperwork went very smoothly and efficiently, so she could move in on about two weeks notice. Also, the staff worked closely with her doctor to make sure all the medical forms were completed in a timely manner. And in the brief time my mom has been there, I am overwhelmed with how wonderful and caring the staff is, and how communicative they are - having a very comprehensive orientation meeting where I get to meet all of the staff leadership, and several of the staff initiating calls and texts to let me know how things are going (I live 3000 miles away in California). It gives me incredible peace of mind knowing my mom is in good hands and actually enjoying her days at Arbor Terrace!

This facility has great staff. The care that is given there is fantastic. So many activities. The…read moreemployees treat the resident's like family. Don't take my word for it come and check out the facility for yourself. 5 stars all the way.

I'm so grateful we found this place. My dad is receiving loving care and has made new friends. the…read morefacilities are beautiful and staff is very kind and attentive!

I would like to say that the facility is beautiful inside and out. My first impression was…read morewelcoming and inviting. When I walked in the Receptionist Sue stood up to greet me with a smile and I never will forget how warm she made me feel. As I was gazing around waiting for my interview it seems all the employees that walked by was happy. It was like all the faces I seen were smiling. I have to say that "customer service" is essential in this facility and I see each person working in unity to make sure everyone has that experience.

Well kept property but poor care. Management is unorganized, slow to respond. Issues with my…read morefamily member went untoiced, they are not through nor do they inform families enough. Lots of turnover and very little activities with residents. Food is sub par and for the price of room and board it should be better. You can find better places to have your loved ones reside.

My mother has lived at the Cohen Home for the last 2 months and we are so happy that we made the…read moredecision to make this her new home. We looked and interviewed so many memory care properties and none compared to TCH. It was quite stressful and frightening to realize that we were at this point in her life and would have to trust in others to take care of her. We love the staff and so does our mother. They treat her with such kindness and care. It is such a relief to have such wonderful people care for our mother. They treat her like she is their family member, not just a resident at the property they work at. During COVID, it is especially hard as we are not able to visit on a regular basis and do the things we typically would for her however the staff is always there to assist us in whatever we need. During this disturbing time they have provided my mother and the other residents with a safe and healthy environment and adhere to all the health guidelines. I would highly recommend making this your loved ones new home if you should be looking for an assisted living/memory care property. The quality of care provided here will truly make the transition easier for you and your loved one.

This place may have been great at one time, but those day are long gone. The food is terrible and…read moreno matter how many complaints they get they do nothing to change it. The staff in the dining hall has an "us against them" attitude. The administration is tone deaf at best, and their care for the residents is nonexistent.

Exceptional service, professional care and genuine, heartfelt compassion -- all describe the…read moresuperior team at Villas of Canterfield. Dusty, Judy and team are unmatched in the area. It's easy to rate them with five stars!

Love living here. Only here 3 weeks and couldn't be happier. Management is outstanding and the…read moreentire staff in every department is very friendly and informative....and willing to help you with all your needs.

Mom is 87 years old and moved to Cottonwood from out of town. She asked me to go and check it out…read morefor her. I was extremely impressed with the facility and location, but it was the staff that really made my decision. They are thoughtful, and love all of the residents. Mom could not be happier as she is very social and loves the multitude of activities. She does not drive anymore, but has plenty of opportunities to go wherever she needs. Mom has already made many new friends so she is never lonely. She is constantly saying how happy she is and how she wished she had moved here 10 years ago.