They look incredibly busy but made time to explain the process to me regarding some engraving I…read moreneeded done. There was a Yelp deal on the application and it was seamlessly applied to the invoice. I was told I can pick up the middle of next week. Can't wait to see the finished product.

Me and a friend came here on bikes, we wanted to walk in and look around I was propping up my bike…read moreon there glass window, my friend had just walked in it was a mess and the owner just kept following him around. I had slightly hit the glass when I leaned on the bike he came running out and yelled at me, told me if I break anything outside he'll personally make sure I get arrested, then my friend walked out, as soon as he did the owner threatened to take us straight to the cops. Me and my friend left and the owner just kept staring at us, worst trophy store experience ever!

Recommend this place; service was fast, and they added everything I wanted. Made this day really…read morespecial; highly recommend.

The customer service, quality and artwork is a 10/10. I've ordered and been gifted many acrylic…read moreartworks from this place and I've never been disappointed! Anything you think of he'll make it happen!

I've had a great experience working with Joe V. He is well knowledgeable in the art of custom…read morefabrication and will be there to help you on the journey to a completed project! Quick words of advice for anyone who considers Graphic Spider and Joe for your fabrication site. Lowball offers will not be tolerated Joe is very fair on prices for his work and time.

I WOULD HAVE NEVER GUESSED THAT THIS PLACE EXISTED IF IT WAS'NT FOR MY HANDY DANDY YELP APP…read more So I was looking for a engraver to engrave an image for some keychains to be made. All I had to do was pull up my Yelp app and this was the first one that popped up. And I am so glad it was. The guy that works there is very nice and professional he shows you different forms of things that can be made and can even make things for you which is an additional cost but well worth it. The building itself does not show a sign so definitely get the address cuz you will pass it up. When I walked in I only saw one person and that was the guy working there. He helped me out so much and knew exactly what I wanted he was a little pricey but he did show me his work and I saw some of his work lined around which look great the keychains won't be ready for about a week and at that time I will let you guys know how they came out but remember this place is low key. They do have a parking lot in the front which was pretty big and street parking as well. So if you're ever looking to engrave anything or need somebody to create some thing for you this is the spot to go to I cannot wait till the keychains are ready because I know they will come out great. Ohh And one last thing before I end this review he gifted me with a pendant for a special person. Five stars all the way around I will definitely be coming back for all my engraving needs. He is actually located right off the 110 freeway. Thanks for reading. "KEEPING IT 1 HUNNID"

I submitted an order for a plaque on May 25 that included adding a photo. On May 26, I received an…read moreemail from the company stating that they do not print photos onsite and that I would need to provide a printed copy myself. Unfortunately, this information was never disclosed online prior to placing the order. Had that been clearly stated, I would have selected a different product from the beginning. I responded to the email explaining that this information was not available online and stated that I would instead like to order a different item. However, after sending my response, I received an email notifying me that my order had simply been canceled. There was no phone call, follow-up email, or attempt to ask what alternative item I would like to purchase. I then called the store and spoke with Jon. I explained that I felt the order was handled poorly and that a courtesy call or email should have been made before canceling the order, especially to discuss replacement options. During the conversation, Jon was dismissive and rude. When I asked to speak with a manager, he stated that he runs the store. I then asked for the owner's contact information, and he responded by saying, "That doesn't matter." As a returning customer, I found this interaction extremely disappointing and unprofessional. Rather than addressing my concerns, Jon repeatedly mentioned that he had worked for the company for 14 years, as though that excused the way I was treated. I value professionalism and customer service, especially when supporting local businesses. Unfortunately, this experience did not reflect either. I will be sharing my experience with coaching colleagues and others in my network so they are aware of how customers may be treated.

I had an emergency Trophy request and Jon and the staff at Anderson helped us out with patience and…read moreprofessionalism. They were able to convert our trophy on the spot and charged a very reasonable price for their service. Highly recommend!

If you are looking for a business that really cares about you and wants your fundraiser to be…read moresuccessful, go see Jeannette and her team. They are patient, friendly, and professional. They did a lot of work for me in a small window of time and everything came out perfect. By the way , you can't beat the prices. It is so comforting knowing GBros will be around for my next project.

From the owner: We are a local Trophy shop / laser Engraving ; apparel decorating: embroidery; silk screening ;…read moreDTF

This company is the worst to deal with! I had some items encased. I received an invoice on June…read more20, 2024, which included a $35 credit card fee. Since Robert (owner) included it in the invoice with no option to pay with an alternative payment, I said OK, I will pay with my credit card and at least get points on my credit card. I made payment immediately on the June 20th. The invoice said the encasement will be mailed 10-13 days from payment. Prior to receiving the invoice, Robert told me my encasement was done, but the engraver made a mistake on the engraving and he wanted him to redo it, which I was happy with, since I was spending a lot of money on this encasement. A couple days after I made my payment, I received an email from Robert asking if I could make my payment through Zelle (I'm guessing because of less fees to the business), but not wanting to refund me any of the $35 credit card fee he charged me. I sent him a copy of my bank statement that showed I already made my payment on June 20th. I called Robert on July 1st and asked if he could send me a photo before he ships, which he did and he said it will ship out by UPS on July 2nd and should take one day for delivery. I received an email on July 2nd from UPS that the label was created and will be delivered on July 3rd. I waited all day July 3rd and no delivery. I was a little upset but understood the holiday was the next day. I figured it would ship out on July 5th with a delivery date of the 6th. July 6th came and went with no delivery. I checked UPS app and it still said only a label was created. I called Robert on Monday, July 8th and asked about the shipping of my encasement. He came up with excuses and guaranteed that my encasement will go out today. Update: I just received an email from UPS that they have received my package and should be delivered tomorrow.

From the owner: More years of experience in Lucite Embedments than anyone in the field…read more 7-10 day service as a standard Plus Shipping time. We offer badge embedments, wedding embedments, custom made Acrylic Displays, custom machine of plastic and metal parts, Vacuum Forming, Laser engraving, Custom colors of Acrylic. Overnight Embedment service available