The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

Update: they came back and clean it up a little and fixed the messy spots/left holes.read more

Empire Blinds makes blinds to your liking. Damien was great & very professional.He installed easy…read moreblinds not complicated. Prompt, great company

We love our blinds, high quality and any time we need anything (question about blinds, something…read morethat needs to be fixed, missing charger, etc.) Empire has been extremely fast handling any questions or concerns. We started doing only our downstairs blinds but since everything has been so great, we expanded and did our upstairs windows as well. Best in class blinds and service, highly recommend Empire Blinds to anyone looking for new blinds. Excellent value considering the quality of the blinds and the 5 star service provided. Very happy with the choice we made using Empire blinds and the energy savings have been great. Thank you!

I had Michael out to replace the wheels on my back patio sliding glass door and to replace a window…read morepane that had cracked glass. I can open my slider now with a finger instead of having to pull on it with both hands to get it to open. It slides so easy. I was extremely pleased with the service and punctuality. They offer an excellent service at a very fair price. I would highly recommend Michael and Sliding Glass Guru to my family, friends and real estate clients.

Michael showed up on time, identified the problem immediately and had the parts on his truck. Our…read morewindow and a door were fixed in no time and everything works like new. Definitely will use their service again.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

I had issues and first wrote a review that I could not get good service to fix my door. Thank…read moregoodness for Jim Walsh he helped assist me for the last few weeks and today I just received a call the door part will be in their office by this week . I am appreciative of my screen door getting resolved.

We couldn't be happier with our new custom iron entry door from Iron Doors Arizona…read more Alex came to our house to go over options, take measurements and provide a bid for the work. Since we wanted a custom door instead of one in stock, it took about five months to manufacture. Installation consists of three visits from their in-house teams (they do not sub-contract) that were incredible in their attention to detail and professionalism. The end result is beautiful high quality product that greatly enhances curb appeal.

Nice door installed several years ago. Expensive but worth it. Stopped by their facility to get a…read moretouch up kit for a couple spots on the exterior side of the door. Customer service is out to lunch ... Clueless. Paid $50 for 2 cans of spray paint and some copper dust. I asked if they had any instructions and got this weird look like ... why would want that? Are you kidding me? Door costs as much as a small car and touch up is treated like you are touching up a kids $100 bike. Wow ... What a disappointment. Response was, "Well, we could always send one of our people out to do it for you!" Amazed they are still in business.

If you don't have the measurements of your project they charge a fee to come out to your home for…read morean estimate. Plenty of other places that do not charge for in-home estimates so I will not be using Sunny State Glass.

Emergency board-up service on a Sunday night !!!?…read more These guys did it....fast. They quoted a flat price over the phone that was reasonable, (we texted him a photo). About 1 hour later, 2 guys showed up with 3 sheets of plywood. They removed all the broken broken glass swept up, fit, cut and installed the plywood over the opening. All in a little over an hour.

Got some beautiful barn doors added. Extremely professional. Job was completed faster then expected…read moreand didn't leave any mess. 10 out of 10 will be using again in the future.

I'm really in love with my barn doors from Final Form. The people working were super nice and easy…read moreto work with. They were fast and didn't make a huge mess. Great price too!

After searching for a residential door repair company Arizona Door Service was the only one that…read morewas willing to come out, assess the issue and fix it on the same day. Brian was friendly, professional, and knowledgeable. We highly recommend him and his company! Thanks Brian!

We have been struggling getting someone to come out and look at our door. Brian and team were not…read moreonly quick to respond, Brian had me send him photos on the spot and talked through the door without being here. When he arrived, he was already ready to go and got the problem fixed in the same visit!

I'm happy we went with Den Defenders! Awesome experience with their quoting process with Wade,…read morescheduling with Martina, and their tech Mike who did a great job installing their product.

We are relatively new to Arizona and looked for several weeks all over before we found what we were…read morelooking for with Den Defenders. Our oversize front door makes our living area quite dark. We have been extremely pleased with Den Defenders from the start. The consultant Colton was on time, knowledgeable and helped us zone in on what we really wanted. Martina kept us up to date and is professional.Our door was custom made and installation was a week earlier than expected. The installer Mike knows his stuff and had the door expertly installed quickly. The price of the door was surprisingly reasonable and not much more than a stock door at Home Depot. We are extremely pleased and happy to recommend Den Defenders and staff. LOVE our door!!!