Directors Mortgage is truly as good as it gets! I've purchased two homes & refinanced both those…read morehomes thru Directors Mortgage and I couldn't be more impressed or satisfied. Every single person you'll have contact with is so friendly & professional. They keep you informed every step of the way, they answer questions in a way that the least versed person (like me) can understand. After working with Nick Carter & his team for the past 5-6 years, I trust them explicitly and feel totally confident that they helped me make the best mortgage decisions for me and my situation. Whether you are purchasing your first home or your 10th, or refinancing; you won't find a better mortgage company to work with than Nick Carter and his team at Directors Mortgage! Plus, they give great closing gifts!! Thank you Nick & team. There is NO better in my opinion!!

Josh Lenhart and Bonnie Martin made this process so efficient and easy. Josh's expertise and…read moreintuition combined with Bonnie's proactive and thorough approach allowed us to close early on our home. His use of technology and systems to keep us informed along the way gave us great peace of mind. His logic and financial coaching makes him the best I have ever encountered in the last 20 years of buying real estate. We are so grateful to have had them at our side through this process.

Christine recently helped us with financing my new home. I was quite pleased. She and her staff…read morewere courteous, helpful, informative,available and patient with my many questions. She went out of her way to make the out of state purchase to go smoothly. She also helped my daughter finance her new home. I would not hesitate to refer her to my friends, family and colleagues.

Amazing experience ! So knowledgeable about the mortgage loan business . She moved mountains for us…read moreso we could get our home + close our loan ! I was very impressed . Highly Reccomend

We worked with Jasmine Hatmaker. She was the consummate professional and helped us as first time…read morehome buyers understand the process of applying and being approved for a loan. There were a couple of extra hoops we had to jump through (unrelated to Jasmine, it was financial stuff on our side) that Jasmine walked us through step-by-step. We just closed today and couldn't be happier with her service! She was always responsive to texts, emails and phone calls and sat with us while we signed our closing paperwork. Thanks to Jasmine, this was a smooth process! I would absolutely recommend her to my friends and family.

We've worked with Shad Carson multiple times over the years. His knowledge and professionalism,…read morecoupled with his kindness, made each experience pleasant. He took time to provide answers to our many questions and was always patient. We felt he was in our corner. We have recommended him to family and friends because we know he will treat them right. Shad will be our only mortgage guy. He's really the best.

We just went through the process of purchasing a home and were referred to Nancy Meston with Guild…read moreby our realtor. We called her right after meeting with our realtor for the first time and have been in regular contact since. We are first-time homebuyers so we had no idea what we were doing and Nancy took the time to answer all of our questions, of which there were many. Nancy checked in with us regularly and called as soon as she had any news for us. Nancy is incredibly knowledgeable about all things mortgage-related. If she didn't know something, she found out and told us immediately. She is incredibly thorough and took care of everything for us. We really only had to sign paperwork and decide on a rate, the rest Nancy took care of. She is also a complete sweetheart and we loved working with her personally. I will definitely be sending my friends to Nancy when it's their turn to buy a house. If you're looking for a mortgage broker, definitely go with her!

My house closed yesterday and now is the time for a shout out to Ladelle White and her team at…read moreGuild! They were extra hardworking from start to finish-processing preapproval letters ( thanks Julie Stouder!)for offers practically 24/7. It took five offers before I found my house. The mortgage approval process was smoother and less hassle than some cars I have purchased! Jake White worked with us on the conditions up front to make everything easy for the final underwriting. I cannot recommend this team more! Thanks everyone!

Josh rivers and his team are amazing group of professionals that really helped the process go…read moresmooth. I would recommend them. Made life easier to move.

I recently got a home loan through Summit Funding. I worked with Lisa who was great. Everything…read morewent smoothly. Closed escrow I moved into my new home. About a month after closing escrow I received a letter in the mail that was sent to my old address from a mortgage company called Mr Cooper. I thought it was a scam as I had received nothing from summit funding telling me that they had sold my loan. When I reached out to Lisa to find out if my loan had been sold or not she told me she no longer worked for the company. Mr. Cooper is tearable. Can't even talk to a real person there. Very unhappy.

Steve is a dedicated, professional, and friendly loan officer. Our loan process had some challenges…read moreand the added stress of a short timeframe to complete. Steve stayed focused and went above and beyond to ensure that we closed in the amount of time necessary while always being available to answer our questions. Stellar customer service and an all-around great guy!

I started my refinance in April, it's now mid august and I keep getting one excuse after another as…read moretoo whats going on. I am always very quick to provide requested documents, (even when they have already received said documentation) There have been times where no one will return my emails or calls for a week. I feel Like a total nag at this point but every timeline they give me doesn't pan out kicking myself for not going with another company months ago. ** to their credit I worked with them on my boyfriend's refinance and it went smoothly, quick and they were great

Borrowers beware, do not use Western Mortgage Brokers. I received a physical mailer advertising…read moregreat rates and service, so I texted the number for my refinancing. Great sales in the beginning, but poor communication and no follow through once they get you. I started a potential refi in January of 2021, and was clowning around with these brokers until September 2021 - 9 months of empty promises, changing rates and disclosures, to finally having to go to a different lender. I note that from start to finish with the new lender, I closed within 30 days! Getting tied up with this company probably cost me upwards of $10,000 because of the lost interest savings. They are filled with empty promises, and they never get back to you on time. I would strongly suggest that anyone looking to get a mortgage or refinance use another mortgage broker, lender, or at least keep a parallel application going so you don't have start over and lose all of the time and money that I did. Very frustrating.

Both my car financing things went great and I KNOW that they will be able to help me with my…read morepersonal loan !

Ask 6 different employees the same question and get 6 different answers. They constantly are…read morechanging their products and services.