Manage my vacation rental property in Corolla. They always respond promptly and in a detailed manner to requests for maintenance from cleaning requests to calling pool, hvac, elevator, or insurance vendors. Michele, Jurate, and Lorena are always pleasant and professional. The property met the rental goals for the year. Very happy with their service! read more

Paramount Destinations - Sandy Pelican vacation rental home in Corolla - Property Management Near Me - Corolla, North Carolina

Highly disappointed!!! Arrived late (8:45 PM) on 7/13. We were immediately greeted by a strong mildew smell, dirty dishes in the cabinet, dead ants (as well as eight ant traps in the kitchen and countertops), a ceiling light dangling near the kitchen, and bed linens that reeked of mildew. Also, the pool skimmer was torn, making it difficult to skim the pool every morning. All of the bed linens had to be washed to eliminate the mildew odor. We could not contact Paramount as the office was closed for the day. The following morning (7/14), we called Paramount and left a message. Michelle and Channing arrived shortly after that. We immediately asked if we could be moved to another property and Michelle said she would see what she could do and get back to us. Seven hours later we were informed that nothing was available. Channing repaired the dangling light fixture, sprayed air freshener, and thoroughly cleaned the register covers. We informed him that the refrigerator was not cold so he adjusted the setting and said to be patient. He also set both thermostats to 68 degrees - saying this would help with the smell. Half the day was lost addressing these issues. The next day, 7/15, the refrigerator was still warm. Channing came out and determined that the fridge was indeed bad. The owner had to be informed so a new refrigerator could be purchased and delivered. In the meantime, we were promised a "loaner" fridge would be delivered until the new one arrived. This meant transferring all perishable food to our coolers. Extremely inconvenient! While we at the beach, the loaner fridge was delivered and set up outside, in front of the garage! Without our knowledge or consent, our food was transferred to the fridge. I guess we were expected to go outside when we needed something from the fridge. Later in the afternoon, the fridge was moved to the lower-level game room area - again, up and down the steps to retrieve items from the fridge. Tuesday, 7/16, pest control and two housekeeping women came and performed their tasks that should have been done PRIOR to our arrival. 7/17 was somewhat uneventful although the smell had returned and at 68 degrees we were freezing, especially in the lower level of the house. We had to purchase blankets because it was so cold at night and the supplied thin quilts did not provide adequate warmth. Still no new refrigerator in the kitchen. With the thermostats set so low to "reduce the smell", the kids got sick, and one of the adults' asthma flared up. Not to mention that the stress my wife experienced caused her autoimmune disease to flare up. On Thursday, 7/18, we were informed that the new refrigerator would be delivered. Delivery men and Paramount maintenance guy removed the old refrigerator and replaced it with the new one. While this was being done, we were reiterating all the issues we had experienced to the maintenance guy. His sarcastic response was "what would you like me to do about it?" My wife and I decided to return home the next day (7/19); we'd had enough. The unfortunate truth is that had someone taken the extra hour or two to thoroughly inspect the home, many of the issues would have been detected and corrected. Afterall, we were informed the house was ready at 2:00 PM - two hours before the regular check-in time. Shame on you. To make matters worse, no mention of compensation was offered from either Paramount Destinations or the owner. I texted Michelle, asking for contact information to register our concerns but she never responded. I also called the office when we arrived home and was told there was really no one I could talk to; just complete this survey. Your website touts Paramount Destinations as "Luxury Vacation Rentals at The Currituck Club" - this is laughable. This was our fourth visit to a Paramount Destinations in the Currituck Club and sadly, will likely be the last. read more

Paramount Destinations - Half bath ceiling register - Property Management Near Me - Corolla, North Carolina

Paramount Destinations - Ohana House. Currituck Club. Corolla NC Buyer beware. house was beautiful but many many issues from black colored mold in registers, lights hanging on wire from ceiling, ant infestation,smelly mildew odor and most importantly NO WORKING REFRIGERATOR in kitchen for 5 days. These idiots brought a dirty replacement until new one came and left OUTSIDE plugged in with extension cord and we had to complain so they brought into bottom level witha nice 16 step hike to kitchen. We repeatedly asked to be moved to another house to no avail. They offered us $250 for the inconvenience and we refused. we paid close to $5000 for the week (5-7 days were inconvenienced) and they just credited $750 to our cards and expect us to go away. Go somewhere else,take it from me. i am filing small claims case to get the rest of our$$. The mildew and mold issue caused health issues and they should be ashamed read more

The photos were perfect on VRBO but that's where the PAR-TEE BY THE SEA ended. We were forced to sign a separate contract with this company separate from VRBO. We checked in and the place was filthy. The beds were left only with a sheet and pillows as thin as paper due to "COVID." We have stayed other places during the pandemic with full on bedspreads etc. I call it lazy. Then the place was filthy. Stair spindles were broken and closets were filled with other things so we could barely use them. Downstairs was a hazardous closet of paint, ladders, and more left open so our little 3 year old could find it. Never ever again will we stay with this company. read more

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I was thrilled with Paramount Destinations in Corolla NC. While vacationing, I dealt with five different individuals from the security guard to the maintenance folks and the wonderful young lady who dispatched them to help us put. Every single person was helpful and friendly and got to us in a very timely manner. I would give them six stars if it were possible. read more

Excellent property manager, helped us find, and book a great 6br house in Corolla just adjacent to the excellent Whalehead beaches! House was called Fiddlin' Around. read more

A) Have Low Expectations B) The Coastal Castle is Beautiful C) Their staff respond quickly This was my second year staying in the Coastal Castle under Paramount. It is a 8 bedroom house with 5 master bedrooms, 3 regular bathrooms, and an outdoor bathroom and shower. It's 3 floors with a working elevator. It has a sauna, hot tub, swimming pool, and hammock. I love this house and it will be the only house we rent. The truth is, this place is straightened up very nicely but isn't clean. Don't expect it to be. Even with our recent visit, there were clothes in the dryer, trash under the bed, and food left in the fridge. Their housekeeping is trifling and lazy. Each time we come, there is something broken e.g. AC in the guest house, players in the movie theater room, etc. But when we call Paramount, they have sent Bobby each time. Bobby is awesome. He's responsive, knowledgeable, and kind. He fixes it then we're good the rest of the trip. But don't expect that someone is being proactive before your arrival. We absolutely love this house. The amenities are well worth it. As a group we know what to expect. We wash our linens and bring Clorox wipes to disinfect. Just to reiterate, when you walk in, the house is straightened up very nice and looks great. The attention to basic cleaning is just sometimes lacking. However, the awesomeness of the house overrides the foolishness. I will come here again and again. read more

Paramount Destinations is a wonderful Boutique Property Managenent Company for Summer Rentals. Many of their elegant properties are currenlty located at the Currituck Club, home of the best golf course on the Outer Banks. They also offer full service transportation to and from the Beach for those you want to hand out at the beach but don't want the hassell of drdiving down to the beach, looking for a spot to park (impossible) to hand out for the day. They make trips every 30 minutes for the convenience of their clients. The homes are always in wonderful condition and the customer service is the best. read more

I considered having my beach house in their rental program. After meeting with an owner I passed. Not very impressed.

This is the vacation home our family rented for the summer 2011 celebration of my Aunt and Uncle's 50th wedding anniversary. It has 8 bedrooms/ 7 baths and is located in a gated community. It has a game room with pool table, foosball, air hockey, and video game machine, as well as televisions in every room. The large kitchen allowed several people to occupy it while fixing breakfast or lunch. The outdoor pool was nice and the hot tub located on the 2nd level was relaxing. The price is exponentially high in the summer, as most houses in the beach areas are. If you can, try to rent this place before or after the summer rush, you can get it for a fraction of the price!!! read more

We rented a home in the Outer Banks of North Carolina through Paramount Destinations. Although the space met our needs we were disappointed with how poorly maintained/cleaned the home was. One of the major selling points of the home was the beautiful sun porch. We were disappointed because it was so dirty as to be unusable. It wasn't like the cleaners forgot the space that week, it was obvious that no one had cleaned the countertop, smoker grill, or prep sink in weeks. We called twice to have the area cleaned but were ignored. When you pay over $6000 to rent a house for a week, you have certain expectations. Not being able to prep/cook food or dine in this area was a huge disappointment. Another problem was the wine fridge/beer cooler not working. We submitted a repair request through the Paramount Destinations app as soon as we arrived. We also made a phone call when the request was ignored. It was never fixed. The huge chandelier in the dining room was festooned with spider webs. It looked like something straight out of a Bela Lugosi movie. We requested it be cleaned. It was not. However, the biggest problem with bugs was in the twin/double room. A portable air conditioner was jury rigged to cool the space. Like all air conditioners, it required ventilation. The ventilation was achieved by opening the sliding door and sticking the duct through. This rendered the sliding doors unusable. The opening was poorly sealed. On our third night, a swarm of some bug found the opening and infested the room. The three teen aged girls sleeping in the room spent the night sleeping in the living room. It took our two husbands and teen aged son over an hour to vacuum up all the bugs and properly seal the duct with supplies we had brought with us. The owner of the property may want to consider another management company for the future. read more

Houses are not well managed, landlords probably aren't aware of how ripped off they are getting. Upon arrival to JEWEL OF THE ISLE we found the following: Loads of lights without good light bulbs Electrical hazards, sockets coming out of the walls and one on the kitchen counter! Bad mold in basement bathroom. Master bedroom sliding door broken and not operable, pool ladder broken bottom step, loose railings getting in pool, dirty pool, dirty house, loads of cob webs in all doorways. Poor response from management company. Door repair man butchered the door so landlord will have to replace it.. Didn't really need to be! I'm a professional handyman and my assessment of this house is that it's large pretty but in horrible shape. I would not rent from this management company as they choose the reviews for each home... read more

Horrible experience with Paramount Destinations and Poppop and Gigi's Oasis! Never use this company or rent this home. The pool light was broken upon arrival. As you turned it on, it tripped the circut to the entire downstairs of the home (leaving us in the dark). We paid for a private pool but were unable to use it at night for 2 days. The nail heads from the deck were rusted and flipping up like tacks all over the deck, stairs, and pool area. Complete hazzard for children and pets. There was blood on a pillow, another frayed. The outdoor table and chairs were heavily stained and unable to be used. The cable box didn't work for 24hr in the lower bedroom, and the upper master sheets were not changed from the previous renter. I contacted Paramount explained everything. They were rude and unprofessional. I spoke to the owner and emailed requesting a credit for 2 days stay because the amenity we paid for was unusable for 2 nights, the deck was hazardous, and the laundry list of general maintenance issues. They denied my request and then accused me of breaking the light and ripping the pool liner. The pool maintenance person was there 3 times that week. Replaced the broken light and never spoke of this issue. Additionally, based on the condition the home was left any issue from the previous renter certainly could have been missed but it 100% was not my family. They are lying, scam artists! Never rent with them. read more

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SUNET ON 17 PROPERTY (COROLA) - BEWARE My wife and I were looking forward to our first beach vacation with our 6 month old daughter and our parents who are all in their 70s. Due to the current global pandemic, several members of our party do not feel safe traveling at this time. We reached out to Paramount Destinations to inquire what our options would be in hopes of being able to let the owner keep our deposit and allow us to postpone our trip to next summer. We were NOT looking for a refund of our money, simply to postpone our trip to a time that would be safer for us to travel and allow our older family members to feel more comfortable. The property owner flat out told us this was not an option and that we would lose our $2,200 security deposit if we cancelled our reservation. I understand cancellation policies in normal circumstances but with this being a situation our world has not seen for over 100 years I thought the owner would have shown a little compassion and been more understanding. I suppose the ability to rent a property for week and earn a few thousand dollars is more important to them than the health and safety of their guests. I hope the money you made off of us helps you sleep a little better at night. A company like Air BNB stepped up for their customers in this time and offered refunds for all reservations with a check in date between 3/14/20 and 6/15/20. Paramount Destinations did little to nothing to help us resolve this issue and basically told us it was up to the property owner what the decision would be. We were really looking forward to this upcoming trip but with how things have played out we will be sure to never use Paramount Destinations again and have no reason to want to return to the Outer Banks in the future. read more

My family and I have used paramount for four years now and while the beginning stays were grand they slowly began to roll downhill as years went on. This summer, however, was the last straw. Very poor, rude, and contradicting things were said by these people that had not been any issue in the past! We were basically booted out of our early move in after we got the "ok" from property manager. We will never use them again for our visit to the outer Banks because of their lack of care for their customers- even the ones who have used their realtor for many years. Very disappointing and a huge vacation bummer. Their lack of communication seems like their priority, not customer satisfaction. read more

I just want to say for the money charged at this resort, they are not a first class operation .A first class operation address issues and finds away to resolve them. The neighbor had the same pool which was blue while ours was green, and to get you even more annoyed the property manager who is most likely color blind said it was blue. I have pictures, wish I could post them. I was concerned about getting sick from this pool. I rented the home called Egrets Ally, and while the home was beautiful there were some issues. Since my family and friends prefer the pool over the ocean I thought this would be a perfect house. On day one we noticed the pool water was green with a yellow line around the edge. In spite of the pool man coming everyday this green water and line reappeared after just two hours. This vacation cost us $3,200.00 and we were offered a jokingly $60.00 refund. Are vacation was ruined and we all left early, extremely disappointing. Not sure after this experience why anyone would rent from Paramount . I still love the OBX but will not rent from Paramount. read more