This would be a ZERO if I was able to do ZERO stars!!
The worst experience I've ever encountered. I went in to get my husband's works shirts, per their due date, for the 2nd time in one day. With the 2nd time I asked if there might be a discount for 1) our trouble, and 2) the fact that my husband was leaving on a work trip early the next morning, and we still had no shirts!
I was polite, as always, but YES, I asked the question. The clerk said "I have to ask MY MOM." I returned, AGAIN, at closing time, and thank goodness his shirts were available. I didn't mention another word about discounts, etc., and said "thank you/have a great night...."
I got home and my husband noticed a note stapled to the plastic of the shirts basically saying that we were no longer welcomed at Paramount dry cleaners, which we'd used for YEARS! The MOM said I was rude, demanded a discount (nope, didn't get or demand anything, I just inquired), and that we needed to find a new cleaners. I was floored! I was so friendly to this 20-30 year old guy, I just asked about a silly discount because of the inconvenience. She also referenced that it was the fault of the facility they use to outsource their cleaning.
Needless to say, this was a dumbfounding experience. We have moved on to Four Seasons Cleaners on Victoria, and are so pleased.
They are so much Friendlier, Cheaper, Faster, UP TO DATE!
So, how many can say they've been fired from a dry cleaners? read more