They are not a north face store it is a Palisades's store with terrible management. The employees…read morewere nice but the manager was not. He makes the shopping feel so uncomfortable. North face is one of many brands and because of this experience I will be using different brands in the future.

Big Noth Face Store but it is not North Face. They DO NOT STAND BEHIND the North Face products they…read moresell. Paid $175 for Trail Running shoes that got a hole on the interior heel of both shoes. I got very bad blisters and store said not their problem. Gave me a form to complete and said send shoes back to North Face with receipt. I love North Face but this not a North Face store is terrible. Frankly they are a bad mark on the otherwise awesome Palisades Village.

I have happily skied thier boots for over 18 years, backcountry and alpine. The expertise and…read moreprofessionalism of the staff at Surefoot is unmatched. Their state of technology allows for custom foot beds and HEATED liners. They are worth every single penny. Don't bother going anywhere else. My boots fit like a glove, it has changed the way I ski.

I'm blown away by the exceptional service and expertise at Surefoot in Olympic Valley! As a…read morefirst-time customer, I was hesitant to invest in a full boot package, but Manager Tim completely changed my mind. Tim took the time to understand my needs and budget, and presented me with a more affordable solution: custom foot orthotics and heat molding my existing boots. Not only did this save me thousands of dollars, but the results are astonishing! The orthotics and boot modifications have transformed my skiing experience. The pinch points are gone, and I can ski longer and more comfortably with significantly less fatigue. Tim's expertise and attention to detail are unparalleled. I highly recommend Surefoot, even if you're on a budget like me. The 'budget package' I opted for was still a game-changer, and I couldn't be happier with the results. Tim and the Surefoot team are the real deal - don't hesitate to trust them with your boot needs! I'll save up for a full boot package some day and will return for sure.

This is one of the best ski shop experiences I have ever had and I cannot recommend them enough!…read moreEveryone was incredibly helpful and patient. They were very quick and also answered all my questions. The owner was incredibly helpful when I had a family emergency and couldn't use the skis for all the days I rented it. This will be the only place I rent from!!!

I rented snowboards boots here for the day at palisades. The staff was very friendly and helpful…read more Todd was a great help for me finding the right boots. I had so much fun at the resort Snowboarding all day and got kinda tired so when I went back to return the boots, I had left my snowboard a friend of mine let me borrow for my trip at the rental store. Todd being such a great dude called me as soon as he realized I did that and even went ahead and cleaned up my board all nice. Highly recommend this place

Five big, bright and shiny stars for Alpenglow sports for helping me find and fit new liners for by…read morescarpa t1 telemark ski boots. I was having trouble locating and sizing new liners for these precious boots of mine and a place in Truckee recommended that I talk to Lou at Alpenglow because he really knows how to fit telemark boots. Well, I hustled on over, met Lou and within no time he fit me with a new set of Intuition liners for about 1/4 of what I would have to pay for new boots. Thanks Lou and thank you Alpenglow; I'll be sure to stop in for my gear needs in the future.

Top tier customer service! The employees gave sound advice on the Tahoe rim Trail and were super…read morekind and knowledgeable! I would give them my business again any day of the week!

These guys know their stuff! Highly recommend Christian or Remy, but truly anyone who works here is…read moregoing to be top notch!

I highly recommend getting fit by Christian, longtime owner of Elite Feet. I went to three other…read moreshops looking for boots as mine were causing shin bang. I ended up buying my new atomic boots here yesterday. After testing them out all day, I returned for some minor adjustments which Christian quickly took care of. Christian has a broad boot selection and selected multiple boots for me to try on. He offers a great value. He does not charge for his fitting time or push upsells (as many other boot fitters do). He just charges for the boots. He works magic with the boots to make them a perfect fit. And he is easy to work with and very flexible.

I bought a used Travis rice orca powder board and I know additional cost they helped me get it…read moresituated since I had previously been writing a capita board that was all about riding SWITCH. So that was a nice new adjustment. Also they threw in a VIP tuneup that was good for one year and I took them up on it so this came with a complete waxing and general tuneup. I got the Travis Rice board for half price and it was as far as I was concerned good as new. Definitely a great value. And they have stores all over Truckee at Tahoe city. I wish they had one in Southlake Tahoe where I hail from but the drive is not that bad!

Great service! We called ahead because my son was looking for a snowball maker. Employee was kind…read moreenough to set one aside. Music inside was 10/10 great vibe!

High end clothes, skis, boots, gloves, and so much more!!! From the moment I walked in I could…read moretell that this was a high end consignment shop with so many new items too! I notice details and they set up of the store was cute and trendy! I will Be back again and again!!

Wonderful experience today with the owners, Jackie and Nico!…read more Been searching for comfortable ski boots like the Nordicas I had years ago and think I found them today with their help. Also found a classic Dale of Norway sweater! Fun time and I'll definitely be back to shop and visit with these two.

Best in the business, super helpful and love that they are always open and servicing snowboards…read moreyear round!

Fast easy, friendly, and knowledgeable. They have great selection of demo skis if you're looking…read moreto try new gear for a purchase

Stopped in today to check it out, I was greeted by Katherine with a smile and felt at home! It was…read morevery busy due to the wine walk, however, I was treated very well! The team was very knowledgeable and helpful. I'll definitely be back! I highly recommend you check them out when you're in town!!!

Met this really cool guy, super nice his name was Luke. Really great customer serviceread more

Olympic Valley Ski and Bike is AWESOME. They are the very BEST. They sell great gear, and you can…read moreeasily rent gear as well. The location is extremely convenient and right in the Olympic Valley next to Palisades Tahoe ski mountain. The BEST part about the shop is the staff. You won't meet better people in your life. They are incredibly cool, kind, friendly, knowledgeable, skilled, professional, hardworking, and FUN. Special thanks to Will and Andrew who are AMAZINGLY cool guys. Thank you for the very enjoyable socializing and great stories. And thanks to the rest of the staff. I HIGHLY recommend Olympic Valley Ski and Bike!

4 of us rented bikes here and Lucan was amazing. He assisted us finding the right bikes, we enjoyed…read morean amazing bike ride to Tahoe City. If looking to rent bikes, this is the place and ask for Lucan!! Thanks again for making our experience exceptional.