They are not a north face store it is a Palisades's store with terrible management. The employees…read morewere nice but the manager was not. He makes the shopping feel so uncomfortable. North face is one of many brands and because of this experience I will be using different brands in the future.

Big Noth Face Store but it is not North Face. They DO NOT STAND BEHIND the North Face products they…read moresell. Paid $175 for Trail Running shoes that got a hole on the interior heel of both shoes. I got very bad blisters and store said not their problem. Gave me a form to complete and said send shoes back to North Face with receipt. I love North Face but this not a North Face store is terrible. Frankly they are a bad mark on the otherwise awesome Palisades Village.

I have happily skied thier boots for over 18 years, backcountry and alpine. The expertise and…read moreprofessionalism of the staff at Surefoot is unmatched. Their state of technology allows for custom foot beds and HEATED liners. They are worth every single penny. Don't bother going anywhere else. My boots fit like a glove, it has changed the way I ski.

I'm blown away by the exceptional service and expertise at Surefoot in Olympic Valley! As a…read morefirst-time customer, I was hesitant to invest in a full boot package, but Manager Tim completely changed my mind. Tim took the time to understand my needs and budget, and presented me with a more affordable solution: custom foot orthotics and heat molding my existing boots. Not only did this save me thousands of dollars, but the results are astonishing! The orthotics and boot modifications have transformed my skiing experience. The pinch points are gone, and I can ski longer and more comfortably with significantly less fatigue. Tim's expertise and attention to detail are unparalleled. I highly recommend Surefoot, even if you're on a budget like me. The 'budget package' I opted for was still a game-changer, and I couldn't be happier with the results. Tim and the Surefoot team are the real deal - don't hesitate to trust them with your boot needs! I'll save up for a full boot package some day and will return for sure.

This is one of the best ski shop experiences I have ever had and I cannot recommend them enough!…read moreEveryone was incredibly helpful and patient. They were very quick and also answered all my questions. The owner was incredibly helpful when I had a family emergency and couldn't use the skis for all the days I rented it. This will be the only place I rent from!!!

I rented snowboards boots here for the day at palisades. The staff was very friendly and helpful…read more Todd was a great help for me finding the right boots. I had so much fun at the resort Snowboarding all day and got kinda tired so when I went back to return the boots, I had left my snowboard a friend of mine let me borrow for my trip at the rental store. Todd being such a great dude called me as soon as he realized I did that and even went ahead and cleaned up my board all nice. Highly recommend this place

Five big, bright and shiny stars for Alpenglow sports for helping me find and fit new liners for by…read morescarpa t1 telemark ski boots. I was having trouble locating and sizing new liners for these precious boots of mine and a place in Truckee recommended that I talk to Lou at Alpenglow because he really knows how to fit telemark boots. Well, I hustled on over, met Lou and within no time he fit me with a new set of Intuition liners for about 1/4 of what I would have to pay for new boots. Thanks Lou and thank you Alpenglow; I'll be sure to stop in for my gear needs in the future.

I didn't actually buy anything from here but I walked in looking for water to buy to refill my…read morebottle and someone behind the counter said they didn't sell any but graciously offered to refill my water bottle free. I am very appreciative of this kind of acts of kindness and if I needed something for outdoor purposes, I would absolutely go here.

These guys know their stuff! Highly recommend Christian or Remy, but truly anyone who works here is…read moregoing to be top notch!

I highly recommend getting fit by Christian, longtime owner of Elite Feet. I went to three other…read moreshops looking for boots as mine were causing shin bang. I ended up buying my new atomic boots here yesterday. After testing them out all day, I returned for some minor adjustments which Christian quickly took care of. Christian has a broad boot selection and selected multiple boots for me to try on. He offers a great value. He does not charge for his fitting time or push upsells (as many other boot fitters do). He just charges for the boots. He works magic with the boots to make them a perfect fit. And he is easy to work with and very flexible.

Great service! We called ahead because my son was looking for a snowball maker. Employee was kind…read moreenough to set one aside. Music inside was 10/10 great vibe!

Another amazing experience from the staff at Donner Pass and Olympic Valley Tahoe Dave's! Thanks…read more for all your hospitality! Maybe see you March 12, depending on the snow!

High end clothes, skis, boots, gloves, and so much more!!! From the moment I walked in I could…read moretell that this was a high end consignment shop with so many new items too! I notice details and they set up of the store was cute and trendy! I will Be back again and again!!

Amazing selection of winter clothing. Lots of sizes for our whole family! Excited for the spring…read moreselection to open and see what they offer. Amazing staff friendly and helpful for us finding ski sizes.

Start Haus is the best. We've been going here since at least three location changes by them, and…read moreit seems to keep getting better. The number of StartHaus ski wraps we have in our ski locker tells me how much we love the place. They routinely take really good care of us getting bindings mounted or doing slight tune ups to our gear. You can tell they know what they are doing and take the time to do things right. We've never bought gear from them directly (as I often get last years gear on sale) but they don't seem to mind. My brother-in-law says their boot fitting service is top notch.

Best in the business, super helpful and love that they are always open and servicing snowboards…read moreyear round!

My family and I were out on a bike ride and experienced an issue with one of our bikes. We went in…read moreto BlueZone asking for help and Kyle quickly offered to help. He was so quick to fix the issue and extremely kind! Thank you again!

The people on this store were so friendly. The prices were good. And when they didn't have one or…read morethe things we were looking for, they told us where we could go to find it.

Olympic Valley Ski and Bike is AWESOME. They are the very BEST. They sell great gear, and you can…read moreeasily rent gear as well. The location is extremely convenient and right in the Olympic Valley next to Palisades Tahoe ski mountain. The BEST part about the shop is the staff. You won't meet better people in your life. They are incredibly cool, kind, friendly, knowledgeable, skilled, professional, hardworking, and FUN. Special thanks to Will and Andrew who are AMAZINGLY cool guys. Thank you for the very enjoyable socializing and great stories. And thanks to the rest of the staff. I HIGHLY recommend Olympic Valley Ski and Bike!

4 of us rented bikes here and Lucan was amazing. He assisted us finding the right bikes, we enjoyed…read morean amazing bike ride to Tahoe City. If looking to rent bikes, this is the place and ask for Lucan!! Thanks again for making our experience exceptional.