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Paragon Skin

4.3 (7 reviews)
Closed • 8:00 am - 4:00 pm

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4 months ago

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2 years ago

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3 years ago

The staff is very friendly office very clean Ashley I'm very nice I've seen her for over 6 years I highly recommend her

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Certified Dermatology

Certified Dermatology

2.4(11 reviews)
5.2 mi

Absolutely repulsive staff working here, please find another provider for yourself or your loved…read moreones because the type of care here is negligent. My grandmother had a biopsy done in July 2023, we have been working countless times to reach their staff, which always appear 'busy' via phone, solely for her results. (Please understand that my mother and I work full time jobs, my grandmother has dialysis treatments, AND we live about 45 minutes away, so a visit isn't necessarily easy for us to do). We would call in between our shifts, call after and even before work sometimes, while they have yet to return our calls. Our answering machine will prove just that. It is now October 24 and we received a letter in the mail with her results indicating that WE THE FAMILY have made no attempt in a follow up and that they were no longer responsible for her case. This is completely inexcusable by management on all means. I can only hope that there are better dermatologists that can help reverse the damage and make up for the lost time spent waiting around for this incompetent team.

Ask the dermatologist where is he or she going to be working at? Because it's a little hard to get…read morea hold of the dermatologist that I had there. Manhong, MA didn't tell me where she was going to be working at too much. I didn't like the annual once a year skin exam that she did. She made a comment about my breast being big during 2023 during the last annual skin exam.

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Certified Dermatology
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Quality Dermatology - Dr. Renata Flaks, DNP, APN

Quality Dermatology

3.4(14 reviews)
1.1 mi

I am a patient of dr.flaks since she opened her own practice. The emphasis in this practice is on…read moreQUALITY. I am seeing her yearly for my skin cancer screenings, which saved my life. Dr. Flaks discovered my skin cancer timely and took care of it in the office. She saved my life. I never waited more than 10 minutes in her waiting room. This practice is the best.

Dr Flaks is pretty good. Her Medical Assistants are also good. Her office staff is very…read moreincompetent. Leann said she never called or spoke to me since last week. It might have been Rosie and Rosie never made any notes about anything. Leann said she didn't call me and didn't make any effort to resolve the issue I was having with getting the medication refilled. In my opinion, there was no reason for me to be playing phone tag because on Wednesday, when I spoke to possibly Rosie, and Rosie said the doctor will send the Rx to Pharmacy Emporium, it should have been done. If it was my business, or I worked in the office of Dr Flaks, I would not respnd to patients with "I did not call you." I would take care of the reason for the call first time call resolution, and if not in one call, I would follow through and ensure that my reason for calling was resolved and I would have called me back. She did not do any of that. Leann also said she did not see that anyone called me from there yesterday but they did twice and left me a voicemail once. My phone keeps track of all the times I have spoken to them. From now on, I am not deleting their voicemail messages to show proof that someone there left me messages, some of which are very detailed which I prefer. If I knew how to record the calls themselves, I would do that too. I know I can, but I don't do it. I have been waiting since LAST Wednesday for Zoryve to be sent to a specialty pharmacy and for that pharmacy to contact me for my new insurance to fill the medication for me which I really need. Meanwhile, last week, I was told Dr Flaks said she will send a RX for the Zoryve to that pharmacy and I haven't gotten it or heard from the specialty pharmacy and her office staff isn't doing their due diligence. Dr Flaks does not seem to care either, and now I am looking for a new dermatologist who knows how to treat their patients as well as their staff. Do better!!!

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Paragon Skin - dermatology - Updated May 2026

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