My experience with Stiles roofing met all my expectations. They answered calls, acted…read moreprofessionally, did what they promised and delivered quality work. Trey and his crew were easy to work with and did a very satisfactory job at a fair price. You won't go wrong with Stiles Roofing! Doug C

There is no one more honest and helpful than Billy Stiles. I have been in real estate for 21 years…read moreand recommend him to all of my clients. Very professional with before and after photos and goes out of his way to make sure the client is taken care of. You can trust Stiles Roofing to get the job done, and done right!

UPDATE: Gator roofing did come back and finish our roof. It took a while and I wasnt sure they…read morewould do it , but they did. So we are happy. It was more principal than anything but I am glad that they followed through like they said that they would!

From the owner: Gator Home Professionals is your trusted, one-stop solution for exterior home improvements across…read morecoastal North Carolina. Formerly known for our expertise as Gator Metal Roofing, we’ve expanded to bring homeowners the same quality, reliability, and craftsmanship across metal roofing, replacement windows, and doors. With 7,000+ installations and 500+ 5-star reviews, our team is known for delivering results that last. Every project is backed by a lifetime warranty, giving you peace of mind that your investment is protected for the long haul. Our exclusive HeatShield window technology is designed to improve comfort and can reduce energy costs by up to 40%, helping your home stay cooler in the summer and more efficient year-round. At Gator Home Professionals, we believe in doing things the right way—no pressure, no gimmicks, just honest recommendations and free, no-obligation estimates. Whether you need a roof that lasts a lifetime or windows that pay you back in energy savings, Gator Home Professionals is here to help.

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

Will not use this company again, scheduled small gutter job and the Project Mgr did not have the…read morematerials on site for the working to start, when he did show up he had the wrong size gutters, 4 trips to Lowes and 3 hours later it was done with a up charge, he did not quote a new gutter piece but did not give me credit for the down spout material he did not use and had to return to Lowes. Lesson learned get a itemized list of the material they are suppling. Gutters were not installed correctly first rain and water was pouring down on the porch had to send someone else to fix the issue. UPDATE: Owner called me and after discussing my experience with the gutters sent a manger out to fix the issues and has revised my bill, they have resolved my issue. They stand behind the work they do.

fast response and price quote great communication support…read more Job completed when promised

These guys were quick to respond. Once on-sight they quickly found the problems gave me an estimate…read moreand it was fixed. They cleaned up and even followed up to make sure I was happy. Highly recommend them. Honestly felt like it was done at a really good price. They even spotted potential more damage and repaired that too.... Great job guys Thank you

Kenny, Lou and Gregg came out and repaired my roof today. They all were so pleasant and…read morerespectable. Went beyond what they originally planned with not added cost. They are the BEST!!

Cathey Roofing installed a new shingled roof on our home in October 2020. While we had a few…read moremiscommunications during the install, Corey did a good job of resolving our concerns and it appeared all was in good order. What we didn't know is what was hidden under the new shingles. A few years prior in October 2016, he had brand new Velux skylights installed. Knowing that skylights can present the possibility of leaks, I was careful to choose a vendor that would use the Velux flashing kit and install precisely according to the manufacturer's instructions. I saw the skylight installation first hand including pictures of the completed flashing. It was pristine. Flash forward to a few months ago. We started to notice mold appearing on our living room ceiling. It wasn't in the skylight shaft but on the ceiling around the shaft about 8-12" away. We reached out to Cathey Roofing and they sent a repair specialist who said that the skylights "failed" and that was evidenced by the mold. Knowing how those skylights were installed and that they were warrantied, we reached out to the Velux dealer. They sent a representative who came and inspected the skylights and the flashing around them. The flashing had been damaged and the new roof incorrectly installed around the skylights. Cathey Roofing nailed THROUGH the skylight flashing when they reroofed. They also covered up the channels intended to divert water around the skylight rather than leaving them exposed as they should have. We even went so far as to arrange a Velux representative to train the Cathey Roofing team on correct flashing and shingling around a Velux skylight so that in the future they would not have a repeat of this problem. The shingles are actually bent and wavy around the skylights. Again we called Cathey Roofing and got no response. Finally, I texted Corey Cathey and laid out my concerns since he wouldn't return our calls. He stated that he would meet the Velux representative at our home and make it right. That has now been another ten days and Cathey Roofing will not answer the calls nor respond. The Velux rep has called and left two messages that have gone unanswered. The Velux folks have even gone to the address listed for the business but was not able to reach anybody. We have called and our calls and texts have been unanswered as well. Meanwhile, there is water damage and mold all over my living room ceiling from their poor quality installation. Any company can make a mistake. Reputable companies place a priority on correcting their mistakes because their reputation on the line. Cathey Roofing is intentionally evading having to correct their shotty workmanship. I do not recommend this roofing company and strongly suggest before requesting a quote you consider how very important it is for a company to stand behind their work.

Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story

A little pricy but completed the project quickly and as promised. Work quality is great.read more

Owning property is never a dull moment!…read more During a heavy storm, the tenant in my loft let me know that there was water dripping inside along the wall. The age of the roofs on the property is unknown and always being concerned for ANY leaks, I immediately got into Yelp to put out a project request to find a roofer. Storm Damage responded right away on a Sunday and was able to meet the next day to give an onsite estimate. Given the steep roofline of the barn house style roofing and immediate need given another upcoming storm, the quote was definitely reasonable. Given the short notice and upcoming weather, they put a tarp across the roof to prevent anymore leaking. At the first break in the weather 2 days later, they were on it and got to work. It's a tight area around the unit, so giving a heads up to my neighbors was important. That said, they cleaned up all debris on my side and my neighbors as if they were never there! Huge!!! I have a roof on the main property and a permanent shed left to do. I will be sure to call them back for the next jobs. Thank you guys!!!

Came on time, cleaned the gutters and fixed a downspout, worked quickly and at a fair price. Good…read morecommunication and will hire them again in the future.

We needed to replace our loose corroded gutters, and reviewed a few gutter installers in the Indian…read moreTrail, NC area, based on neighbor's recommendations and local reviews. America's Best Gutter responded a day or so later, but Cliff was so pleasant on the phone we wanted to see what he could do. We hadn't planned on adding gutter guards, but he mentioned that the prices were about to go up and gave us a total for everything that was actually better than the next company that was pricing only the gutters. Cliff explained everything, showed us the product we was going to use, and it was clearly as good as or better than the competitors. His pricing was much better than the "big box" stores. It was an easy decision to use America's Best Gutters. They showed up right on time, worked straight through without a break, and left the yard absolutely spotless. The men working on the house were fast and polite, and clearly knew what they were doing. I would strongly recommend America's Best Gutter.