I requested service from Carolina Pools who has has managed to gain control over my pool's…read morechemistry and cleaning schedule. Dan personally takes notes over each of his jobs and goes above and beyond what it take to satisfy the customer. He and his team have replaced my pool panel, troubleshooted the heater, continued to fill propane for the heater, and keep me advised each step-of-the-way. I am impressed with the areas Dan finds which need attention to have to pool up and running for tenants! Amazing Service! Any pool questions? Tired of dealing w/ you old pool company? Give Dan and Carolina Pools a try it's a great value and you have their commitment. Eric

Beware - Daniel seems to be growing his new business too quickly to be able to give high quality…read moreservice to his customers. When our pool had an issue, he left us high and dry without notice, exacerbating the problem. Would not recommend!

I own a 6BR home in North Myrtle with a private pool James has been an absolute life saver for me…read more I switched over to James after a terrible experience with another pool company. It has been a night and day difference. James is always available. He is always proactive with any problems that happen with the pool which is so essential for a vacation rental. He goes above and beyond when there are any issues to get them resolved in a timely manner. I can't recommend him enough and share his information with all the owners I know. I get a picture of the pool with a summary of services performed at every service visit. As vacation rental home owners we have enough on our plate and it is great to know that one of the main areas of the guest experience (the pool) is in great hands.

James doesn't answer text till 2 to 3 days later. Needed to close pool with tarp as blocks. It was…read morea mess. Had to call someone else to fix. Because doesn't answer text Will post before (his covering) and after fixed pictures

Fantastic customer service!…read more Lux install my pool 2yrs ago and did a great job. As a 1st time pool owner I've had some problems, mostly operator error. The team from Lux, from receptionist (Janet) to owner (Billy), they have been quick and professional in addressing the issue. No judging just addressing the issue. I was having a concern insuring that the filter "freeze protection" was com ing on. Rich came out and found the system was operating correctly. He then checked the hardware and found there was a sensor that could be better positioned. instead of putting in a work order to have it moved he went and got a replacement part and had everything resolved within an hour.

Lux Pools is building a home in our neighborhood. They started over 8 weeks ago. They don't leave…read moretheir job site clean, and it has become an absolute eyesore. They work one day and then don't show up for weeks at a time. Look at what I have to look at every day! Beware!

Early this year we had trouble locating a local business in Florence willing to resurface our large…read moregunite pool, recoat our concrete deck and replace our water slide which would now be 29 years old. The original plaster had finally worn away in numerous spots and we began to have difficulty controlling pool chemistry and experienced a couple of green algae blooms this past spring. We expanded our search area and had a couple of pool plastering companies from the Myrtle Beach area interested, with Boswell's seeming the best equipped, including being a Pebble Tec certified installer. The business owner Anthony Boswell talked and texted often through the process. We took about 3 weeks of discussion to finalize our plan which included using Pebble Tec's Pebble Sheen in Cool Blue for the new pool surfacing and the Pebble Tec Lightscapes Renaissance in Peacock for the large amount of tiling needed. Boz and crew started work about 3 weeks after we paid our deposit. The total time from work start to completion was about 8 weeks and within our expectations. Time factors included the size of the pool (60' x 18' with an attached 24' semicircular wading area), copious amounts of tile including large lane marker tile rows and four additional tile rows on the perimeter of the large wading area steps, shorter working days for the crews due to 3 hours of travel each day, several weather delays and two weeks of grinding the old deck coating and doing small repairs prior to recoating. The crews worked hard, kept the area clean, removed all waste materials and seemed to have great attitudes. We just finished the first week of the 28 day new pool startup process to optimize the Pebble Tec curing including daily brushings and daily tweaking of the new pool chemistry. The pool results are spectacular! The Pebble Sheen surface becomes a little more colorful each day as the residual plaster dust is brushed off of the aggregates. And the Peacock glass tiles - beautifully iridescent! We are in love with our pool again! This was not an inexpensive project, particularly by selecting premium materials, but the value to us is high and we are very satisfied with the end result. Kudos to Boz and his crew!! *Updated 10/21/2025 with photos.

I would not hire Boswells Pool Plastering and Restoration again…read more We spent a significant amount of money to have our pool refinished and have dealt with problems with the plaster surface for more than two years. We paid for an additional corrective treatment, went through multiple attempts to fix the problem, and have now drained and refilled the pool three times. The problem keeps returning, and the finish is noticeably less vibrant after the corrective treatments. What has been equally disappointing is how Anthony handled the problem. He became dismissive and argumentative, brushed off our concerns, and has been difficult to get responses from. He blamed water chemistry, despite our pool being professionally maintained, but never provided a technical evaluation establishing that as the cause. After more than two years, multiple corrective attempts, additional expense and considerable inconvenience, the problem is still unresolved. Our latest request for help, sent in August, has gone unanswered. Based on our experience, we cannot recommend Boswells Pool Plastering and Restoration.

Very reliable company and their pool guy Shaun Dwyer is more than knowledgeable and helpfulread more

I highly recommend Hero Built Pools. My pool was completed in 30 days and the process could not…read morehave gone smoother. Billy and Tyler were so knowledgeable and professional. One of them were on site every day. I am so happy with my custom pool.

I have used Beach Pool Cleaning for 2 years now. They always show up when they are supposed too and…read morealways leave our pool looking good! They do a great job of taking care of the pool when we are gone for months at a time. Their price is very reasonable!

Danny was a life-saver. We were renting a beach house with a pool for a week. My great grandson…read morepooped in the pool, and we were at a loss as to what to do. PhD's was recommended by the first pool place we telephoned. Danny gave clear advice as to how to solve the problem and sold us the necessary items at a reasonable price.

Very aggressive driver flipping us off. My older mom is a very careful driver and this guy was not…read morehappy. Deserves one star for almost causing an accident. Happened on kings hwy

Terry and his guys installed our pool on May 5,2026, and we couldn't be happier. Terry, kept us…read moreinformed at all times, i,e, what day/time the guys would be at our home and what they would be doing. The guys were very professional, kind and respectful. i would highly recommend Star Pool.

We had a Thursday Fiberglass pool installed. The Goliath a 14 by 30 pool was completed in a week…read more Terry, the owner communicated the entire process from start to finish and his attention to detail on the pool install, the fence install and the clean up of the yard was superb. I would highly recommend Star Pools.