The heated therapy pool is busy rented out Monday-Friday, all day to St. Albans Northwestern for…read morepool therapy. And on the weekends, they have kids and babies swim. They have it available for only one hour, but who wants to get into a warm pool with pee?

Because the gym upstairs uses the same changing rooms as the pool the people come downstairs…read morewithout masks and "aren't" supposed to be told they need to have them on. I guess the ol' mighty dollar is more important than public safety especially since a lot of people are there to use the pool for physical therapy.

We bought a hot tub at the Champlain Valley Fair and it was delivered and installed within a couple…read moreweeks. The whole process was smooth and we love it!

Allen winterized our hot tub at a significant cost which we were ok with. Then in spring they came…read moreout to prep it after I filled it but it was empty again. Technician came out and could not fix it claiming it " must be mice" and " nothing we can do". I then received a bill for $455 for nothing but that. The hot tub they sold us has had issues from year 1.

I had a problem with my spa that I purchased from Avalon, and called for help, on a Sunday, and…read morethey were not only open, but so helpful! Emma was friendly and patiently listened to my issue (low flow and temperature dropping from 104 to 92), and we determined I'd come in to buy a new filter. Again, being open on a Sunday is rare for Vermont businesses! When I got there, she also suggested several steps to remedy the issue and even wrote them down for me. When I got home and tried them, then added the new filter, the hot tub went back up to 104! Customer service like this deserves a huge shout out. THANK YOU so much Emma!

Avalon Pools is family owned and operated and is very much vested in great customer service and…read morequality products. They are very knowledgeable and know their way around pools and spas. Our pool was setup and installed as promised with quality workmanship and in a short time frame. I generally stop by to pick up various parts and supplies as well as to learn a few things when I have some questions. They do pool water samples to determine why chemicals you would need. Great people.

Today, my Stepson went to a birthday party for his friend, and we all tagged along. It was the…read morefirst time Liam had ever been in a pool, and he had a blast. He willingly went under water several times, and refused to get out even with his lips quivering. The Aquadome in Lasalle was amazing. There are slides for kids of all ages, (Liam was obsessed with the one in the baby/toddler area), and a neat umbrella which was his second favourite spot. The room for the party was spacious, yet simple. You can buy bathing suits and floating devices at the front desk and there is also a snack bar with tables and chairs in a separate area away from the pool. We didn't try the food since the party had its own food, but it looked amazing. The family changing area was great- quite a few stalls, several changing tables for little ones and many bathrooms, all of which, were very clean. You can tell the garbages are changed frequently. I was told the separate male only changing room was larger than the family one, but I obviously didn't see the inside of it for myself. The life guards do their jobs well and ensure a safe environment. They have their seats but also stand at different points around the pool so there are several vantage points. We will definitely be going back.

I googled "things to do in Montreal" and this came up. The photos made it look like an indoor…read morebeach! There was lots of parking and this place is open very late as family swim ends at 8:45pm here! However, I think they could do better. The locker room had dirt and hair all over the floor and oddly enough there were no hooks next to the showers (unless you count the moldy benches but I didn't want to place my stuff there) Once we got into the pool, I immediately noticed that the pool floor was slimy and grimy. I've never felt that before and figured it was chlorine maybe? When I got home and googled it .. it turned out to be algae and a sign that the pool is poorly maintained. They have 3 slides, the large main one was broken and the 2 small ones were open. So, I asked the lifeguard if I could put my 3 year old son on it and she said sure just catch him since he can't swim. I went to catch him as he came down the slide and he went so fast it felt like a blow to my chest. You'd think the lifeguard could have warned me how painful it would be to catch a small child off of one of these slides! The complex that this place is in seems interesting. They have a badminton room and indoor rock climbing. I might come here to check out more activities but no more Aquadome for me! Also, I went off hours, pretty late on a weeknight, and the place was still pretty crowded. I can only imagine how hectic it gets on weekends. Way too many people. I saw several employees just walking around (not even lifeguards) and I think they should have been testing the water quality, mopping the floors, and cleaning the pool. Things that clearly needed to be done but weren't.

Have a 12+ year old hot tub, and recently tried out Pool World to help with water testing. They…read moredidn't sell this brand but were very helpful, answered lots of questions, and have a very extensive lab set up on site. Very knowledgeable about Hot Tub chemistry. I'm now getting my supplies there based on excellent customer service.

My family has been going to Pool World for years for all their swimming pool and spa supplies. The…read morestaff is always friendly (usually greet me by name) and very knowledgeable. They offer free water testing to all their customers and it's usually a quick process. We even purchased a billiard table a few years back from them. I will always recommend them to my neighbors and I'm happy to support a local business.

Repairman needs training. Came to repair spa, he told us it…read morecould not be fixed, too old. Spent 12 minutes. The parts department in the store told my husband how to fix and sold him the part. Maybe should have shown repairman!! Ps...$150 service charge for inept person to come to my home! I know the service charge is legit, I will pay What I am upset is the quality of service!

I first did business with Lake Champlain Pools in 2002 when I purchased a hot tub, which I still…read morehave and still works great. Of course something that old has needed some work over the years and the response time and effectiveness has been outstanding. Work has been clearly explained and they never left without it working properly. Since then I have purchase 2 wood stoves, which I love. They are great, burn super hot and get hot fast. I recommend using Lake Champlain Pools.

This asshole of a company dumped the water of a next door neighbor pool into my yard. When I…read moreapproached the employees they said they thought it was a forest. "What you didn't see the house?!" Called the office and the man started saying it will dry and was giving me the run around. My husband got wind and got on the line! His tune changed differently, let me about damages..

We had Eric and his crew install the 27' Coliseum pool last week…read more Crew was incredible. Very professional and hard working. Pool came out absolutely perfect. Highly recommend. Thank You David Clark

Folks, Todd Bessery and his crowd will disappoint you in you're looking to invest in a pool. I've…read moreattached photos, they are hiring unskilled laborers and passing them off as professionals in the field. My installer Jeremey (he's out Rutland and you should wonder why Todd is drawing help from so far away) neglected to make a check list of the pipes and wires that are to go into the pit that plumbs the pool to the equipment that runs it. He then instructed me to have our electrician bury the grounding wire to the pool which prevents electrocution because he forgot to put it in the pit. He was fine suggesting we pay our electrician 175.00/hr to dig ditches where he collected the money to be responsible for this. They recessed the pool in our yard. The overestimated the pit measurements because they don't understand grading or water away concepts so rain and mud doesn't slide into the pool. Our surrounding grounds that sit much higher than the pool. They told us this was our fault that we didn't tell them to set the pool higher. We aren't landscapers, we're paying 55K for a professional installation and they blamed us for their incompetencies. Additionally, they told us that we were responsible for renting, transporting, and operating a large excavator to fix the surrounding grounds because we wanted the pool recessed to be a mud pit. We're suing them, and want everyone to understand the perils of hiring these people to perform these expensive duties. We fired Leisure World from the job, we became aware that the automatic cover people they work with were also cheating us on an ever-increasing priced cover, which would never work on our pool because Jeremey of Leisure World didn't estimate the correct blueprint of ledge removal which wouldn't have allowed the motor to the cover to be set. They tried to muscle us to take a 20K cover that we found out from their supplier wouldn't work on our pool, and we successfully argued that with the help of a chargeback and the VT Attorney General's Office. We had Pool World (please call them, they're a local and responsible, skilled outlet for any pool needs) come out and help us fix all the issues that were wrong with the pool. Please also know that we had to completely redesign our yard to an additional expense of 21K, installing retaining walls to keep the mud out of the pool, reworking slopes, etc. This was never what we wanted for this space, but because of their incompetence, we're now locked into this new, more difficult to negotiate yard. Buyer beware. You aren't saving any money when you end up having to redesign your grounds, or when you have your pool cracked and fail a couple years in. Photos of their mistakes appear in Google Reviews for this job. Please take the time and do your homework. Learn from my mistakes.

A lot of inventory in this store! The staff is pretty knowledgeable and is there to help. I was…read moreassisted within 5 minutes while waiting for another customer to be helped. Not the friendliest service but I'm sure when you are a regular here they don't mind chatting it up. Despite how much stuff they have they manage to keep a clean and organized space. This makes it fairly easy to find things and is great for browse shopping too. They also have an extensive pet supply area towards the front which I hadn't known about. Lawn items and larger things are kept neatly along the side of the store out toward the back. Plenty of spacious parking and easy in and out. Prices are fairly competitive and they have regular promotional sales from time to time.

Best paint prices in town! Great staff that was helpful and accommodating! 100% recommend!read more