Very responsive to me on pricing. Got into the niitty-gritty with me about features like the new…read moreSmart-Tub. Willing to tackle a tough installation, down a hill and in a tight location, did it very well indeed. And when the power here went out for an hour or so and the "Smart Tub" app notified them of that issue, they reached out to me to make sure everything is good. Aces, in my opinion. Backstory: my 12-year old spa died this past winter (ran it year-round, and it developed a leak while I was away during February, and it self-destructed). Bought a brand new Sundance Optimus Spa to replace it from Shepnell, took delivery in the springtime (2019). Am a very satisfied customer.

Horrible customer service. I wrote them asking for prices and more details on 3 specific Sundance…read moreSpas. There response was: "Here is a link to the Sundance website for more information - https://www.sundancespas.com/en-us We hope you'll be able to stop in to see us and learn more about our spas. We have the Ramona and Bristol in stock." I wrote back and asked again for the prices, and received no answer.

We had Eric and his crew install the 27' Coliseum pool last week…read more Crew was incredible. Very professional and hard working. Pool came out absolutely perfect. Highly recommend. Thank You David Clark

Folks, Todd Bessery and his crowd will disappoint you in you're looking to invest in a pool. I've…read moreattached photos, they are hiring unskilled laborers and passing them off as professionals in the field. My installer Jeremey (he's out Rutland and you should wonder why Todd is drawing help from so far away) neglected to make a check list of the pipes and wires that are to go into the pit that plumbs the pool to the equipment that runs it. He then instructed me to have our electrician bury the grounding wire to the pool which prevents electrocution because he forgot to put it in the pit. He was fine suggesting we pay our electrician 175.00/hr to dig ditches where he collected the money to be responsible for this. They recessed the pool in our yard. The overestimated the pit measurements because they don't understand grading or water away concepts so rain and mud doesn't slide into the pool. Our surrounding grounds that sit much higher than the pool. They told us this was our fault that we didn't tell them to set the pool higher. We aren't landscapers, we're paying 55K for a professional installation and they blamed us for their incompetencies. Additionally, they told us that we were responsible for renting, transporting, and operating a large excavator to fix the surrounding grounds because we wanted the pool recessed to be a mud pit. We're suing them, and want everyone to understand the perils of hiring these people to perform these expensive duties. We fired Leisure World from the job, we became aware that the automatic cover people they work with were also cheating us on an ever-increasing priced cover, which would never work on our pool because Jeremey of Leisure World didn't estimate the correct blueprint of ledge removal which wouldn't have allowed the motor to the cover to be set. They tried to muscle us to take a 20K cover that we found out from their supplier wouldn't work on our pool, and we successfully argued that with the help of a chargeback and the VT Attorney General's Office. We had Pool World (please call them, they're a local and responsible, skilled outlet for any pool needs) come out and help us fix all the issues that were wrong with the pool. Please also know that we had to completely redesign our yard to an additional expense of 21K, installing retaining walls to keep the mud out of the pool, reworking slopes, etc. This was never what we wanted for this space, but because of their incompetence, we're now locked into this new, more difficult to negotiate yard. Buyer beware. You aren't saving any money when you end up having to redesign your grounds, or when you have your pool cracked and fail a couple years in. Photos of their mistakes appear in Google Reviews for this job. Please take the time and do your homework. Learn from my mistakes.

Watch out, this company is full of crooks who fudge plans to make it look like land meets…read morerequirements for building on vulnerable areas that should NOT be built on. Instead of working with neighbors, they strong arm you to the point where you have to hire an attorney to fight them. Most people don't have the time or money to fight them, so they are used to getting away with bending rules more than they should. Well they finally found their match and I am confident my attorney and team will find their match holes in their plans and stop them from getting away with a plan that seriously jeopardizes the safety and my value of my home. Do yourself a favor and fire someone who is honest and play by the book. These guys aren't it.

From the owner: TCE, or Trudell Consulting Engineers, is a locally owned multi-disciplinary consulting firm with…read moreoffices located in Williston and St. Albans, Vermont.TCE specializes in site/civil engineering, environmental, landscape architecture, and land surveying, for a variety of clients in Vermont. Our clients span the public and private sectors and range from individual homeowner's to large corporations.TCE was founded in 1975 and has continued to evolve and adapt to the changing economy and challenges of an ever increasing complex regulatory world. We assist our clients with achieving their goal and developing successful projects from the initial concept through the final construction.

Nice guys and pretty quick service, however I have a few concerns about their water delivery…read more 1 - The request for service section feature on their website appears to go nowhere. I submitted an online request and called a few days later when they never contacted me and had no record of it. I submitted again from a different computer as a test and despite getting another confirmation email, they couldn't locate either request. Not good when service is urgent. Best to wait until business hours and call. 2 - The invoice they provide has no record of the amount of water they delivered. Was it 1800 gallons or 10? When a delivery is poured into a well, it is tough to determine how much they poured in since a lot seeps into the ground. Since they charge a flat rate regardless of how much they deliver, it's tough for a consumer to know they got their moneys worth unless its into a pool where you can see the volume. Prob won't use them again

From the owner: Fresh Water Haulers has been in business for over 16 years. The current management took full…read moreownership of the business on the first of September, 2003. We haul water for Pools, Wells, Reservoirs, Ponds, Ice Skating Rinks and more. We rent out trucks

I stopped by Gardener's Supply Company with two Money Trees that desperately needed repotting, and…read morethis location did not disappoint. My plants were starting to look like they were questioning their life choices, so it was definitely time for a refresh. From the moment I walked in, the staff was warm, welcoming, and knowledgeable. They didn't just repot the plants, they explained every step of the process, from the soil mix they selected to how often I should water going forward. I really appreciated that they took the time to educate me rather than just doing the job and sending me on my way. You can tell they genuinely care about plant health and customer experience. The store itself is such a vibe - well-organized, clean, and full of beautiful greenery, planters, gardening tools, and décor. It's one of those places you walk into intending to fix one issue and suddenly you're considering starting a full garden. There's a great balance of options for both beginners and serious gardeners. Pricing was fair, quality was high, and customer service was truly standout. My Money Trees look healthier already, like they just left a spa day. Overall, a wonderful experience. I will definitely be coming back for more plants, supplies, and probably another round of plant therapy.

This is my favorite garden supply and gift shop. I always enjoy eating lunch here too. A true…read moreVermont treasure.