Texted to see pricing but she replied to let me know she is retired and moved back homeread more

I used to love this place, but not anymore. I got a gel pedicure two weeks ago. They file off the…read morepolish instead of using remover. The tech filed my nails so vigorously that she cut my cuticles on 4 toes. I was sore for days until they scabbed up. Never again, I could have gotten an infection!

Friendly staff. Listened to my requests and loved the appointment discount…read more They were also prompt at appointment time.

May and Ali did an incredible job attending to me! Their attention to detail and customer service…read morewere excellent. I really appreciated how comfortable they made me feel throughout the entire visit. I've been to plenty of nail salons where the service either feels rushed or takes way too long, but they struck the perfect balance! My nails turned out perfect, and I left feeling relaxed and well taken care of. My nails also lasted longer than most salons I've been to in the past. I'll definitely be coming back!

I have been here several times now, for pedicures and dip. They are incredible and so friendly…read more Nancy has done AMAZING art work on my nails and I am always so excited to go back. She is extremely talented.

This is a great spot for nails! They all do a great job. It's clean and they're all very nice!!read more

I have been going to Julie for over almost two years. Following her to two different salons. She…read morenow has her own business in an adorable boutique style studio at Phoenix Salons in Castle Rock. Julie is a FANTASTIC nail technician. My daughter and mother go to her as well. We get both our hands and feet done. I have acrylic and usually do gel polish as does my mother and daughter. Julie is professional fast friendly and very detailed. We've had consistently wonderful experiences with her. She knows my nails and gives me exactly what I want every time. She is kind and patient with my aging mother and fun and engaging with my teenage daughter. She's also a terrific nail "artist" if you want cute designs on your nails and I must say gives one of the best foot and hand messages I've EVER had. I wish my message therapist had her touch! I can't say enough good things about Polish Bar and Julie. Book today! You'll love Julie and the way your nails look and fire your current nail tech. Who knows, you just may also fire your message therapist too! Enjoy!

Where do I start! My wife had been using Julie for a few years now, never a disappointment. She…read moreis incredibly busy but always finds time to fix my wife's broken nails. I love supporting small business owners and having her inside the Phoenix salons makes it so much more convenient as well. The best part of it all is you always feel welcome when you walk in, she speaks English and can hold a conversation.

When my long time nail salon permanently closed, I dreaded finding a new place. After doing some…read moreresearch and review reading, I thought I'd give Julie's a try. I am so glad I did! I was so incredibly pleased, not only with my pedicure as a whole but the salon was clean, quiet and best of all I was left alone to read my book! I breathed a huge sigh of relief when I left and have decided Julie's is my new nail salon.

My father and I have been repeat customers for more than a year and always book our appointments…read morefor pedicures and come in together. The quality of their work is good HOWEVER, after booking two pedicures a week in advance for the same time on 9/3, we arrived and they took my Dad immediately and set me up in a chair next to him. My chair had no water to soak my feet and no technician to work on me. The owner proceeded to work on my father without saying a word and I sat and waited. As it turns out, they made the decision to take a walk in who wanted both a pedicure and a manicure, roughly 5 minutes before we arrived for our scheduled appointments. As it started to dawn on me that my wait would be awhile, I asked for water to soak my feet, at the very least. No one said anything to me that my wait would be extensive or apologized to me for the wait. After 30 minutes I realized that I would not get worked on until my father was done! As it turns out, this was more than an hour!! DO NOT schedule an appointment with this establishment because they will not honor it. Take your chances walking in. This is a terrible business practice and no way to treat repeat customers. Clearly all they value is maximizing profit over customer service. This entire experience was extremely unprofessional and disappointing. BE CAREFUL.

Unfortunately, this was a very disappointing experience. I brought my sister in with me, and from…read morebeginning to end, everything felt extremely rushed. I paid for specific services that were not fully provided. We were already walking to the front counter to leave when the technician suddenly came running back with towels saying, "I have towels," and proceeded to quickly put them on my sister and wipe down her legs. At that point, it felt like the service was only being done so they could say it had technically been "completed," rather than actually providing the service we paid for. If a service is included in the price, it should be done properly--not as an afterthought while the customer is walking out the door. I asked the manager/owner whether I was still expected to pay full price for her considering everything I was paying for wasn't properly provided, and instead of answering my question directly, the manager/owner avoided it. I paid the full amount, but the entire situation left a bad taste in my mouth. Obviously, they needed the money more than I needed to argue over it, but I will not be returning. What really said a lot was that while we were leaving, a sweet lady apologized to us on their behalf because she had also had a poor experience. She told us she actually had to ask her nail technician to paint her entire nail because the technician was only painting part of it. I hope she leaves a review. When customers are paying for a service, that is not cheap, they shouldn't have to remind employees to complete basic parts of that service or feel rushed out the door. Based on talking to management they don't take these concerns seriously and as a company of your own your suppose to focus more on the quality of the customer experience rather than simply getting people in and out.

I've been to this nail salon multiple times, and every previous experience with Aloha has been…read morewonderful. Unfortunately, Aloha wasn't available this time, so I was scheduled with Ruby, and the experience was disappointing enough that it has made me reconsider coming back. My best friend and I came in for my birthday nails. I asked for a simple French tip with a design, but after spending an hour and a half on just the French tips, Ruby still couldn't complete the design. Rather than telling me she wasn't comfortable doing it or asking another technician for help, she continued trying until I eventually had to tell her to stop because I was running out of time. The customer service was just as disappointing. From the moment we sat down, Ruby was rude, short, and had an attitude. When she moved me to another station, she looked at my friend and me and said, "Just one of you." My friend's nails were already finished, and she simply wanted to stand by me since it was my birthday. Another nail technician had to step in and tell my friend it was perfectly fine to stay. To put the timing into perspective, my friend received French tips with polka dots, while I only got French tips, yet I was still in the salon about 45 minutes longer than she was. I do want to recognize that the manager handled the situation professionally and scheduled me to come back the next day to make things right, which I appreciate. However, Ruby's attitude, lack of communication, and poor customer service completely overshadowed the visit. I cannot recommend booking with her.

This is my now my third time visiting this salon after trying a few other salons in the area, and I…read morecan confidently say I've finally found my go-to nail salon! Rose is absolutely wonderful. She is so gentle and attentive with both my skin and nails, and she makes the experience feel relaxing and enjoyable. She knows her clients by name. My manicure and pedicure were both beautifully done, and my nails look polished, healthy, and well cared for. The salon is gorgeous. it's newly remodeled, bright, modern, and exceptionally clean. You can tell they take pride in creating a welcoming environment for their clients. I'd recommend making an appointment, as they are clearly very popular and stay busy. If you're looking for a beautiful salon, great service, and someone who truly takes care with your nails, I highly recommend Rose and this salon. I'm so happy I found my new regular spot!

Wedding nails went perfectly and loved the kind atmosphere. Showed my inspiration and let her take…read morecontrol and am thrilled with the results. Also super natural and thin.

Jenny is amazing and I got to her every month. she's the best. Detail oriented and on time. Shes…read morewonderful.

Ivy is so talented! Andy is so nice, we love organic nails!!! Great service. We always go here to…read moreget our nails done.

i was overwhelmed with my manicure from Kim! First time visit and i will definitely be back! She…read moretook a lot of care in trimming and filing, and the results were perfect!

Searching for a new local place for manis & pedis. Tried this out on a Sunday, mid day, which was…read moreprobably my first mistake. First time there and I had to ask how to select my polish as no one even asked what I wanted. I had booked a deluxe pedi and mani with Kim online. Said my service would take 1 hour and 15 mins. My entire service took 49 minutes. It was so rushed, there was no relaxing. The lady was so distracted she only massaged my left leg, and I'm not exaggerating when I say the hot towel touched my leg for 5 seconds. Hovering over the chair for my mani she missed filing the corners smooth (see photo). Then we were told to get up and pay now. I had to go home and file my own nails after. Not worth the $115 (I did tip 20%). Lesson learned and I won't go back.

OMG. I randomly wandered in here last week because it was the closest place to my Doctor's office,…read moreand I'm so glad I did! I got the deluxe pedicure. I'm a pedicure regular and like to get one every month or so. I have to say that this was hands down the very best foot and leg massage I've ever gotten with a pedicure - EVER. They also have a wide selection of polishes. I can't wait to go back!!

90 minutes and my bad pedicures still was not done. She cut my skin so many times. Used the rough…read moreskin remover on the arch of my foot. I pulled my foot away so many times. I eventually just left. And they still charged me 60$ when they did not even complete the service. And if I get a foot infection from my cut up Pinky toes I'm suing.