New ownership is great. From start to finish my project was completed with professionalism,…read morecourtesy, and integrit. I would definitely recommend Palm Beach Grill center for any of your grilling needs!

Horrible, took my money and never finished after 5 months. Quotes one price and then says if you…read morewant better price goes up. Hands you a bill larger than quote and still missing items. Paid $2400.00 and never finished job. Do not use this company

When I started building my outdoor patio kitchen it was very difficult finding a appliance supplier…read morethat carried a full line of Fire Magic appliances that I could view prior to making a purchase. I had several conversations with Lloyd and Matt at Grill and Patio Solutions prior to driving 3 hours to Royal Palm Beach. They were so easy to speak with and very knowledgeable on all types and styles of patio appliances. Once I decided on what I wanted Lloyd assured me their on floor selection would provide me the opportunity to look at the difference models and quality so I could make an informed decision. I drove down and what a great show room Matt was on hand and took the time to show me all the features of all the grills and accessories. After spending several hours with them I knew I had driven to the right place and made a deal on all the appliances I wanted. All the pieces were in stock at their warehouse and in just a few days I received all the pieces in perfect condition. During the installation they made it clear that If I had any issues or just needed some advise they were a phone call away. I did have a few questions during installation and Lloyd provided the technical expertise to answer all my questions and everything came together perfectly. Matt called me several times to follow up and to ensure I was happy with my purchase. During the entire process they communicated on the phone and via email to make the entire experience painless. I would highly recommend these guys to anyone that is looking to purchase quality BBQ equipment, gas grills and any appliances you need for your outdoor kitchen.

Strongly recommend choosing someone else for your grill and patio needs. Misleading website let…read moreto wrong parts being shipped. Never opened and shipped back at my cost immediately and they charged me a 20% restocking fee AND didnt refund shipping for THEIR MISTAKE. I will get my full refund through an American Express chargeback but want others to know that this company is not customer oriented and does not resolve their mistakes. Customer service from Llyod was really bad. He actually started getting smart with me when I asked for the refund. Unbelievably bad.

I highly recommend Grill Tanks Plus. The installers (Brent and Alan) really hung in there when I…read morebet most would have bailed on a Friday afternoon and headed for happy hour. Installing new cabinet doors on my Cal Flame Grill built-in barbecue looked like a 30-minute job. That was until the doors would not align or shut properly. They worked 3 hours, painstakingly calling the manufacturer and their home office for guidance until it was perfect. Great job!

Grill Tanks Plus charged me a service call and deep cleaning totaling $619.99. They cam out and…read morecleaned the grill to satisfaction. However, they did not get the grill up and running and sent me a quote for another $259.99 for a return visit, $499.96 for parts and $229.99 to install them totaling over $1000. I called someone else who came out and found that the grill did not need any parts and he fired up the grill in less than 10 minutes and his service call was less than $150! Their strong arm tactics in trying to get an annual contract were not appreciated either. Not sure why my review is showing up as California, but it is for the Boynton Beach, Florida facility

I had a great experience with Fireplace and Grill! I ordered a Dimplex XLF74 and it has become the…read moremost incredible focal point of our living room. My sales rep was very patient and knowledgeable. Shipping and delivery was quick and seamless. Overall I am VERY pleased and will certainly be repeat customer.

From the owner: Best of the best outdoor grills, gas, and fireplaces. read more

Well normally I prefer Home Depot to Lowes.. Prices are usually lower and their products are easier…read moreto find! I'm so sorry to say this Home Depot is a complete nightmare! 1. The approach is complete chaos with no one organizing the flatbeds, industrial carts and the regular carts. It's almost impossible to enter without moving around 10 of them! A true hazard! 2. Once you actually make inside the store it's impossible to find someone to help you. 3. The outdoor garden center has so many isles that have huge pallets stacked up so high that you can't get to the products . Some you can't even take a cart down.. 4. It all self service check out. Enough said. So I went with intension to purchase: Weed killer, raid, mold and mildew spray for concrete, splash guards for sprinklers, gutter downspouts extensions, gutter downspouts flexible extensions . And I checked out without the splash guards for sprinklers, gutter downspouts extensions, gutter downspouts flexible extensions . Couldn't get to them and no one knew where they were.. what I did buy I could have bought at Walmart or Target. Then leaving the back exit was blocked again with the giant carts! Really no one minding the store! Lots of employees standing around talking to each other. This is the 3rd time I've been to this location and the last! I moved from Lake County and loved our Home Depot. It was amazing! I would be able to find everything I needed and actually enjoyed walking around the store! Sorry but Corporate needs to evaluate this store! The Managers needs to be retrained! The reviews are consistently negative! I'm not the only one saying this.. we can't be all wrong! I'll be at Lowes next time!

Please allow me to take a moment to share some praise about my recent visit to your store located @…read more223 S. State Road 7 - West Palm Beach/Wellington, FL; This is my local Home Depot store. My great friend was in town with me, helping me with various construction/home improvement products in our new home. We made multiple visits to your store the weekend of 20 August 2022. During our multiple visits, we were greeted by an employee named, "Jan"; - I'm not sure how else to describe her other than a White Female; Middle-Aged. In my entire life, of visiting Home Depot stores throughout the United States - I have never come across such a kind, pleasant, helpful and knowledgeable employee. "Jan" told Mark and I that she had been working with that store since it opened many years ago. "Jan" is simply awesome; so awesome that I had to seek out her Manager - "David". "Jan" went the extra mile to help Mark and I retrieve the correct LED Light Bulbs for my new home in Binks Pointe, Wellington. Thank you! Later that weekend, we return, once again and meet the Store Manager - "David" who is truly a terrific and extremely helpful person. Again - "David" went the extra mile to help us seek out the particular "Lithium Batteries" that we were looking for. These were very difficult to find. Our Cashier, "Seren" was extremely cheerful, kind, pleasant and helpful. She assisted me in opening a Home Depot Credit card which was something that I always wanted to have, but didn't not know how to get. There is a Lowes located down the street from this Home Depot location; for various reasons - particularly unhelpful and obnoxious staff - they will never get any of my business. Extremely friendly and helpful staff and a very well stocked and clean Home Depot location! - Thank you so much for allowing me the opportunity to share my feedback with you!

If 0/5 stars was a rating, I would choose that option to best reflect the level of service that we…read morereceived. Communication, response time is very poor (if they even respond). We hired The Grill doctor to clean and assess our high end grill. The tech cleaned the grill, but failed to tell us that the side burners (included in the grill frame) were not included. We had to schedule another service for this to be cleaned. Parts were ordered to replace what was needed (communication was poor). 2 weeks after replacing the parts, they broke....again no response for 1 month then an email response saying it would be a $145 fee for the tech to assess.

Poor Gabe is such a loser…read more Promised twice to text a confirmation of my appointment and didn't follow up either time. Damn boy, if you can't even send a text how I'm gonna trust you to repair my very high end grill?

Had The Grilltor out to clean our built in gas Jenn-Air grill and side burner that's outside. We…read moreare very pleased! Our grill was in much need of some TCL and The Grilltor knew the assignment The technician was very nice, meticulously cleaned every inch of the grill, and cleaned up before he left. During the service they noted some bad parts and showed pictures of the issues and offered to repair. Our grill came out amazing and so happy to have found The Grilltor - highly recommend them. Price was very reasonable which was good to hear.

I would give ZERO stars if I could…read more I booked their service several weeks out. They say they will arrive between 8 and 9 am on the day of service. Well, the day comes, it's 9:10 and there's no one here. I contact them they tell me to stand by they will check with the technician. They get back to me and say that the technician has car trouble and he can't make it. WTF. Don't they know where their employees are? Do they not know he is running late, or that he is not going to show? Why not call the customer and give them an update? Sounds like this company is very poorly run. I guess the owner really doesn't care about their customers. Very disappointing. I left a comment on their FB page and they quickly removed it and blocked the post from accepting comments. I wonder if anything will happen to the employee who just doesn't give a shit about their business.

I appreciate the follow up, but before posting a response, you may want to verify your information…read more Not only did i go to the wellington Leslie's and buy the valve for 12.99, if you look online they have more in stock. Great job addressing the 300% markup and instead trying to make another pool store look bad. Great business model.

I have been coming to this store for approximately 19 years. The couple that now own/ operate it…read moreare the best! They keep the store well organized and their staff is well trained and glad to see to see you!

Keith's staff was very helpful when I needed their opinions for redoing my patio furniture. They…read moreare honest, give good advice, honor their customers.

Amazing service ! I went in today for chair repair the bolt was stripped and nut missing ! The…read moreladies at front said to bring it in and the guy will work on it ! That it will take 4 minutes ! It was done professionally and they stand behind their warranty and work. Now days everyone for the dollar$$$$ ! I highly recommend this company and come back and buy more tables ! They have great ethic work !