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    Maison

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    1 month ago

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    Rosner's Appliances

    Rosner's Appliances

    2.9(232 reviews)
    7.3 mi
    $$$

    We just spent 2 1/2 hours with Scott. It was such an education. Scott had all the answers without…read moreasking for them. He knows his appliances, and the prices are very competitive.

    I was in the market for a new refrigerator and was repeatedly referred to Rosner's Appliances, so I…read moredecided to check it out. I had already visited several big-box stores, but so many people insisted Rosner's was *the* place to go that I made the 50-minute drive. Unfortunately, the experience didn't live up to the hype. The moment I walked through the door, I was approached by several salespeople at once. Instead of feeling welcomed, it immediately put me on edge -- it honestly felt more like walking onto a used-car lot than an appliance showroom. One salesperson eventually stepped forward, but the interaction didn't improve. There was no smile, no warmth, and no attempt to connect. I work closely with sales professionals every week, so I understand the role -- but basic approachability matters. I even tried to break the ice with a bit of humor, but there was zero engagement in return. When I mentioned I was interested in a Samsung refrigerator, I was told Rosner's doesn't carry Samsung because they "can't be serviced if there's an issue." That was enough for me to end the visit. I ultimately purchased the Samsung refrigerator from a big-box retailer, complete with warranties, free delivery, installation, and removal of my old unit -- services Rosner's charges extra for. In the end, I didn't find better pricing, better selection, or a better sales experience to justify the trip. I'm genuinely puzzled as to why Rosner's is so frequently recommended. Constructive feedback: Rosner's should identify sales staff who struggle to connect with first-time customers and invest in basic customer-experience training. A little friendliness -- even a simple smile -- would go a long way.

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    Rosner's Appliances - Nelson and Desmond delivering our new fridge..

    Nelson and Desmond delivering our new fridge..

    Rosner's Appliances - Our new GE refrigerator from Rosner's.

    Our new GE refrigerator from Rosner's.

    Rosner's Appliances

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    Palm Beach Countertops - Stove side

    Palm Beach Countertops

    3.3(16 reviews)
    5.6 mi

    Beware!!!!-- Completely Unprofessional & Unreliable…read more I hired Palm Beach Countertops thinking I found a great company with competitive pricing. They scheduled me quickly for installation the following week -- and that's where the problems began. On the day of my scheduled install, no one showed up. I called and texted the office multiple times and got no response. Hours later, I finally received a text telling me to "check my email." The email -- sent the night before at almost midnight -- claimed they couldn't come because "some guys had family issues." No phone call, no proper notice, and no courtesy to notify my contractor who was already at my home waiting. They rescheduled for the next day. Again -- no show. No calls, no texts answered, nothing. Then I received photos of a "work truck accident" as an explanation for the delay. After looking into it, the picture they sent me was from February 2024 -- not from that day. They passed off an old photo in an attempt to excuse another no-show. Completely dishonest and unacceptable. They rescheduled yet again for 8:30 AM the following morning. And guess what? No show -- a THIRD TIME. I had already paid 75% upfront, so at this point I honestly thought they were scamming me. They only communicate by text, and every response took forever -- extremely unprofessional for a business handling thousands of dollars in customer projects. After requesting to speak with Amber the manager (who never called me back), a technician suddenly called me (only phone ever received from that company) that he was "on the way." He arrived over two hours late. The countertop itself came out decent, but the chaos surrounding this install cost me $300 in contractor standby fees due to their repeated no-shows and lack of communication. I had additional projects I planned to do with them, but they will never get my business again. This company is: * Disorganized * Unprofessional * Poor at communication * Unreliable with scheduling * Dishonest when they make mistakes Save yourself the headache. Go somewhere else.

    This is my second big project with Palm Beach Countertops. This company does not disappoint . They…read morehave a huge amount of inventory . I did a full kitchen remodel and it turned out absolutely beautiful. The pictures do not do it justice ! and I had enough left over to do my laundry room and we are doing the powder room as well. This is the only place I will go !

    Photos
    Palm Beach Countertops - After

    After

    Palm Beach Countertops - After

    After

    Palm Beach Countertops - After

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    After

    Maison - kitchenandbath - Updated May 2026

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