Took my Mazda to Browns Automotive in Rio Rancho for a checkup. The team was super thorough, very…read morereasonable pricing, and they even included detailed explanations and photos. Honest, professional, and trustworthy. Best shop I've been to. Highly recommend!

Ed did an excellent job on my son's Honda civic. I received a detailed report on the issues…read morecomplete with pictures and recommendations. I highly recommend this location.

Sam has an incredible background in BMW service. He's very knowledgeable, competent, and honest…read more I had taken my X3 to the dealer and two other shops that specialize in BMWs. Sam is the only one that got the diagnosis correct. Then he suggested ways to save money on the repair. I am so happy to have found German Precision!

This is my second review, and I feel like it's necessary because of how amazing Sam is at German…read morePrecision. Sam communicates effectively, is an expert in his field, and is truly out to help people, not just turn a profit. If you, or anyone you know, has a German vehicle, there's no place in New Mexico better than Sam and German Precision.

I have taken 3 of my vehicles to the guys at The Garage. Liked the way they treated me, so sent my…read moremother as well. They do quality work for half the dealership cost. They don't prey upon customers, like me, who don't have a clue about vehicles. They tell you what needs to be fixed now, what can wait. If you give them enough notice, they'll shuttle you to work/home.

I was headed to Sante Fe when I heard a noise in my drive train. Triple A towed us to "the garage"…read moreI asked them to put it on the lift, start it, and put it in gear to isolate the noise. Nope! They drove it until it wouldn't drive any more. Then they called and said I needed a transmission at the cost of $9,400! I was pretty sure it was not the transmission but the transfer case. I Called and told them I was coming to get my truck. The manager said "how about if I drop the price by two thousand dollars. That when I knew they were thieves. They still made me pay over a thousand dollars to get my truck back. Took a minute to see that the transfer case was locked up. I really think this place is the definition of Highway Robbery!!!!

I found Goodfellas when I needed some body work done on my car. Art, the owner, picked up the phone…read morewhen I called, and got me in right away. He was honest and direct about what needed doing. My car insurance was a pain to work with, and Art coached me through the whole thing. Additionally, Art/Goodfellas really stepped up and helped me handle them and get reimbursed. (He even gave me the lowdown on which auto insurance companies might seem like a good deal because they have cheaper rates, but they try to wiggle out of paying when you need them). I was so impressed with the work they did on my car that insurance covered, that I wound up scheduling a follow-up to have them fix another issue I'd been meaning to fix. They did good work, at a much better rate than the previous shop that had given me a quote. Also, I'm not much of a movie person, but the Goodfellas theme/decor was entertaining, too. Good people, honest owner, good work. Would definitely recommend.

Mr. Art and his crew did an exceptional job repairing my van after it was wrecked into while it was…read moreparked out on the street. The other car took off snd I didn't know what to do. Art took care of everything with my insurance and made sure the claim would be processed as a hit and run and not a collision claim so my rates wouldn't go up and my deductible was reduced. The repairs to my van were perfect. I would recommend them highly.

SCRATCH A LIE...FIND A THEIF! (With this owner)…read more $685 Repair Bill and found out afterwards my truck was out of gas??? This should have been told to me over the diagnostic phone call on Friday!!! Not left out until I go pay the bill Saturday!!! I feel stupid but I also feel taken advantage of. I am used to the truck gas gauge being 1/8-1/4 off. Usually the gas light still comes on. This time it didn't. I thought I had gas. Truck shuddered and the Check Engine light came on. I had it towed Thursday at 4pm to Blue Castle. I told the owner Anthony I thought it was the fuel filter or fuel pump. I called him back twice telling him of the sputtering symptoms at stop signs and red lights when going to accelerate. I remember calling twice to help him diagnose it better. Still no discount off their diagnostic fee. The owner called me back about 2:39pm Friday saying it was the Fuel Pump and Sending Unit. He said parts about $300, (Amazon sells that part for $62.99 and delivers in 2 days). He charged me 2 hrs labor, plus diagnostic fee $90. Estimate was $650 Saturday they call me at 10:40am the truck is ready. I get there and the owner gives me two gas receipts timed a few minutes earlier because they said my gas tank was empty. Receipts timed for 9:18 and 11:25am. How could they diagnose the problem the day before if the truck was out of gas in the first place? I didn't know being out of gas was the original problem. The owner Anthony did not mention to me that the truck was out of gas on Friday over the phone. He only said it needed the Fuel Pump and Sending Unit replaced. Had he been honest with the diagnostics during the phone call. I could have just go get some gas, pay his diagnostic fee and go!!! It did not happen this way. They had to over charge me on parts, plus 2 hrs labor($190), plus their so called professional diagnostics fee($95)? Anthony the owner failed to tell me I was simply out of gas? Really??? It was a viable option that he hid from me(the customer) during Friday's phone call weather to do the work or not. Anthony the owner also said he doesn't get parts from Amazon($62.99) That he pays the higher prices from his sources ($280) and up charges 20%. (Charging me $319.99). In closing, weather you pay in cash or debit card it is all the same. No discounts to be found. If you pay on a credit card they charge an additional 4%. I do not suggest dealing with such practices. They definitely got me good when they could have told me. "Hey, Did you know your truck was simply out of gas???" I drove away and my truck still sputtered like it was out of gas. I stopped and added gas nearby. I do not think they put $32 of gas in my truck. My needle was on 'E' when I left. "Snakes" Is the best word I can think of for my experience.

Really rude service over the phone. You should consider how…read moreyou speak to people, no reason or need to be condescending. Check yourself Immediately lost a potential customer, due to your attitude.

Very friendly staff. Came here for an oil change and they did an amazing job. Service was fast, and…read morethere are no lights or problems with my car after service.

Cody was able to get my car in relatively quickly. They had my car in the bay within 5 minutes of…read moreme arriving. The new brake pads took less than an hour, and were reasonably priced.

Albuquerque, New Mexico ----…read more Day 88 "DUSA Tour 2016" "Just Brakes" #11 was a "DUSA Tour" 2016 (Discover USA Tour) experience .... Rodney & his service team came to the rescue of me and "Flo" (a 2002 Ford E350) with skill & honesty .... They spent 10.5 hours getting "Flo" & "Run-A-Way Bill" (that would be me) ready for the pARTy Trail again .... not "just" brakes, but spent time to explain the woes "Flo" was suffering after 280,000+ miles of traveling the mountain roads, the desert trails, the "washboard" roads, city roads, and beyond ... No mechanic "ever" spent to time & effort to explain the details of "Flo" maintenance before ... "Flo" now has new braking system to get me down the steep Pike's Peak mountain, new shocks to help along those "washboard" roads, & a new air/heat motor to get me access the hot USA deserts. "Run-A-Way Bill" & "Flo" thank you and appreciate your skills & honesty "Run-A-Way Bill" was here! 08.08.16

The men working here are too lazy to do their job. Just came into get my tires inflated and he…read morealready had an attitude doing so. My tire pressure sensor was on and he said "all good" i knew he didn't inflate any of my tires. So I took matters into my own hands and inflated them myself and the sensor turned off. Don't come to this location. They need to find better workers who actually love what they do.

Sam did an excellent job in repairing my paint repairs for my 2014 Lexus ES350. He was fast in…read morerepairs and the ultimate condition of my vehicle upon his completion was excellent! I would highly recommend his services for any paint repairs. Thanks Sam! Jim

Max did an amazing job. He is highly detailed oriented and takes his time. Will recommend him to…read moreanyone who needs work done on their vehicle.

Very delighted with service!!! Family owned shop, fast friendly, explained work needing done, and…read moregiving me a choice as to how it could be accomplished, and their recommendations on how it should be done, to save money down the road! Wise I like that. My job was fairly straightforward, but they were also interested in how doing it the right way, would save $$$ later on. Another plus is that they specialize in Toyotas, though they'll work on pretty much everything. Clean shop, and they went an extra mile for me, which is very much appreciated!!! Like a family run restaurant, they take pride in doing it right the first time. This was the first time I've used this shop, and can't thank them enough. It important that we keep our vehicle in top shape, as it's done it's job never leaving us stranded! Thank You Mitsy and Auto Tech!

I know there are other great mechanics with great service but I don't know who they are. These…read morefolks are the best! I wouldn't take my autos anywhere else and if they are backlogged I'll wait.

After a different shop failed to fix my F-150 radiator shutter issue, these guys fixed it as if it…read morewere no big deal. I've since done 100K mile maintenance and a couple other things. They are great: competent, straight forward, and don't play games with scheduling. I highly recommend. I love that they don't pay too much rent on central. I see trucks and jeeps there obviously owned by people who care about their rigs, which is another good indicator. Good from my point of view. If you'd avoid a diner that has an old pick-up vibe, maybe take your Subaru to Rio-Rancho and those of us with 35's will keep this shop busy and greatly appreciated.

They were able to make time for us as our car A/C went out on our way home to Arizona…read more Within two hours we were on the road with cold A/C working.