First, the wash - it is not very good at all, especially if you have a black vehicle. I went…read morethrough and luckily stopped at the vacuums and noticed my car didn't look clean at all. I went back to the window and the lady at the pay station even said "wow, yeah if I didn't recognize you I wouldn't know your car was washed at all!" Keeping in mind I only do highway driving on a daily basis, no back dirt roads or mud or anything of the sort...there wasn't much but dust and bugs on my vehicle. I went back through a second time (complimentary). The cars were so packed in I don't see how they know who paid for what package. You can see by the picture I posted that my car is still dirty. It got all the dust off, which is great, but I can wipe my hand along my vehicle and pick up all the wet bugs or grass or whatever was not scrubbed off. I basically got a car rinse, not a car wash. TWICE. I just left and didn't say anything a third time. They started to get busy. That being said, the customer service here is wonderful. The whole staff is always nice (I've been here twice). The first time was to get an inside wipe down after a neighbors muddy dog jumped in my car while I ran inside quickly (haha) and they did a decent job. I would give customer service a 5. But if the machines don't wash my car, I can't just keep returning for the smiling staff ): hope they switch something up soon.

I was offered a deal where I got the 10 dollar car wash membership for 5 dollars for the first…read moremonth, I said yes. He took my card and came back out and asked if I wanted to do the go big. I said no I don't want to pay 26, we just talked about the 5 dollars. He shook his head and said so you want the go big though right. I figured he was just tying to be nice so I said yea. He ended up charging me the 26 dollars and didn't even take 5 dollars off. Very misleading, and when I came back around they were very unhelpful and didn't offer any kind of refund.

I grew up going to this car wash and was so sad that it was closed for a quite sometimes, but now…read morethe wash is better than ever. The people who work up here are so kind, and the attendants in the actual wash are extremely attentive to rinsing down your car before you go through the wash process. I usually don't do memberships but next time I come back I'll be getting on.

We love this place!! Larry and Paul make it much more…read morewonderful! We'll always come back! (& We won a free wash at Belton Fall Festival! )

I canceled my membership at the Belton, Missouri location and they confirmed in their system that…read moreit shows canceled. Despite that, the monthly charges continue. The staff says it's a "corporate issue," but there is no way to contact corporate to resolve it. It appears the company has made it nearly impossible for customers to reach anyone who can actually fix billing problems. Continuing to charge consumers after cancellation is exactly the type of recurring billing issue Missouri lawmakers have tried to address. If this isn't refunded immediately, I will be filing a complaint with the Missouri Attorney General.

Nice staff but $20 car wash and my car still isn't clean. Windshield and hood still have…read more'splatters' from birds and bugs still on rear view mirrors

I liked the clean and bright sales area, the fast and friendly service, the good selection of…read moreon-the-go drinks and foods (including Mazzio's pizza, Austin Blues BBQ, a roller grill, hot breakfast sandwiches, and Big Daddy's donuts), the good beer, wine, and liquor selection (including a 29 F beer cave and craft beers), the free air, the competitively priced Amoco gas, and the available car wash. The beverages weren't value priced, but overall very nice!

I'm a quick trip lover and don't usually go to other gas stations unless I have to, but this place…read morewas down the street from me and I stopped in to grab an energy drink and was surprised at how many great options they have to offer here for snack food and beverages. The attendants working are always nice and are helpful to offer suggestions.

The inside of my truck as far as the vacuum goes was ridiculous , there was stuff left between the…read moreseats and console and on the passenger side, between the seat and the door it looked like it had not been touched, for the amount I paid, I was definitely expecting a better job than what I got. They had four or five kids around the truck with spray bottles, vacuum hoses and rags, and really it seems like all they were doing is talking. Really disappointed with the whole experience.

It was money WELL SPENT!! Friendly staff! Attention to detail. I am SOOOOOO grateful to my son…read morefor the recommendation. I opted for the Ultimate w/2-Day guarantee ($20) and Express Inside Pkg ($25). Pricey you say? Nay I say!! It has not looked this great INSIDE and OUT in YEARS!! Nary a streak on the windows. No fingerprints on the dash radio/map/temperature screen. $$ well spent. This place will have my business going forward.

They have the best quality wash in KC. Clean, well-lit and the vacs always have goof pressure…read more Staff is always waiting to help out. And, some are really funny.

I would like to try them again another time…read more It seems like the place wants to be good. They have a good product. The bays are very nice. They have hot water for washing and rinsing, which is a huge place in the winter time. The price for what you get seems to be fair with self service. I went on a Thursday night and the facility was in quite disrepair. Two of the bays were closed had cones blocking them. The automatic wash was closed as well. There were four or five employees running around doing something or other. There were a couple guys sitting on stools doing nothing. I worked at a car wash. We didn't have stools. When things were broken, we fixed them instead of sitting around. Maybe things are different now. The potential for a really great experience here, but I didn't have one. I will give them another shot. Maybe it was an off night.

I came in for the free trial wash and was hooked. There are…read morenot many car washes in South KC that remain operable in the winter. This one is a completely enclosed so it eliminates the freezing problem. The free vacuums are a plus, but some have very little suction so you have to search until you find a good one. I have the membership because I can never remembered have quarters for a vacuum and I don't want salt damage to my vehicle.

$8 basic car wash. Glad to have a car wash near me at a decent price. It doesn't clean the back of…read moremy SUV well, still lots of dirt around the license plate and rear windows. At least they have free soft cloth that can be used to wipe it down. They also have few vacuums with very strong suction. I almost paid for the little splash because I wanted my undercarriage washed from all the salted roads. Good thing I mentioned it to the cashier because their undercarriage is currently not working. Otherwise I would have paid more and not even get what I was paying more for.

I had an excellent experience with KC Detailing. I paid $100 to have the seats in my ford fiesta…read morecleaned, and it was well worth it. I dropped off around 9:30 am and picked up at 4pm and the seats are a night and day difference. Essentially they had MANY sodas spilled on them over the last two years, so they had set for an extended period of time. Communication was also super easy, there wasn't any extra upselling, the phone call where i booked the appointment and discussed pricing was no sweat, and they were cordial in person as well. I will definitely use their services again.

Not usually this person but, I feel this deserves some warnings to prevent someone else from paying…read more$200 for a car detail job to not get half of what they paid for. See below the screen shots of the ad he shared to get more customers, lies saying someone suffered severe injuries when come to find they had "car troubles", pictures of a job they considered complete.