First, the wash - it is not very good at all, especially if you have a black vehicle. I went…read morethrough and luckily stopped at the vacuums and noticed my car didn't look clean at all. I went back to the window and the lady at the pay station even said "wow, yeah if I didn't recognize you I wouldn't know your car was washed at all!" Keeping in mind I only do highway driving on a daily basis, no back dirt roads or mud or anything of the sort...there wasn't much but dust and bugs on my vehicle. I went back through a second time (complimentary). The cars were so packed in I don't see how they know who paid for what package. You can see by the picture I posted that my car is still dirty. It got all the dust off, which is great, but I can wipe my hand along my vehicle and pick up all the wet bugs or grass or whatever was not scrubbed off. I basically got a car rinse, not a car wash. TWICE. I just left and didn't say anything a third time. They started to get busy. That being said, the customer service here is wonderful. The whole staff is always nice (I've been here twice). The first time was to get an inside wipe down after a neighbors muddy dog jumped in my car while I ran inside quickly (haha) and they did a decent job. I would give customer service a 5. But if the machines don't wash my car, I can't just keep returning for the smiling staff ): hope they switch something up soon.

Most terrible location in the KC Metro. Vacuums never work and the spinning brush on left side of…read morecar stopped moving in so it never touches your car. Been that way about a month now. Go anywhere else.

Get your Car washed and use their free vacuum or have it detailed. And you can wash your dog at the…read moresame place.

I grew up going to this car wash and was so sad that it was closed for a quite sometimes, but now…read morethe wash is better than ever. The people who work up here are so kind, and the attendants in the actual wash are extremely attentive to rinsing down your car before you go through the wash process. I usually don't do memberships but next time I come back I'll be getting on.

Nice staff but $20 car wash and my car still isn't clean. Windshield and hood still have…read more'splatters' from birds and bugs still on rear view mirrors

Damaged my vehicle. Won't take responsibility. Told m insurance company they don't carry any…read moreinsurance. Be very cautious of this place. I would suggest giving your business to another place.

I liked the clean and bright sales area, the fast and friendly service, the good selection of…read moreon-the-go drinks and foods (including Mazzio's pizza, Austin Blues BBQ, a roller grill, hot breakfast sandwiches, and Big Daddy's donuts), the good beer, wine, and liquor selection (including a 29 F beer cave and craft beers), the free air, the competitively priced Amoco gas, and the available car wash. The beverages weren't value priced, but overall very nice!

I'm a quick trip lover and don't usually go to other gas stations unless I have to, but this place…read morewas down the street from me and I stopped in to grab an energy drink and was surprised at how many great options they have to offer here for snack food and beverages. The attendants working are always nice and are helpful to offer suggestions.

It was money WELL SPENT!! Friendly staff! Attention to detail. I am SOOOOOO grateful to my son…read morefor the recommendation. I opted for the Ultimate w/2-Day guarantee ($20) and Express Inside Pkg ($25). Pricey you say? Nay I say!! It has not looked this great INSIDE and OUT in YEARS!! Nary a streak on the windows. No fingerprints on the dash radio/map/temperature screen. $$ well spent. This place will have my business going forward.

After 4 years with my current truck (and since 2016) I'm breaking up with you Charlie's Car Wash…read more I ordered and bought my dream truck and have only had it washed at Charlie's. What you call "wraps" aka the things that spin and clean vehicles, are very aggressive at times. I brought this to your attention and you have failed me, a long time customer who has had a membership for a DECADE) I asked if y'all could fix the scratch and the blemish line on my truck but you punted. Shane on you. The quality of the automated car wash has deteriorated substantially. Driver be weary.

I would like to try them again another time…read more It seems like the place wants to be good. They have a good product. The bays are very nice. They have hot water for washing and rinsing, which is a huge place in the winter time. The price for what you get seems to be fair with self service. I went on a Thursday night and the facility was in quite disrepair. Two of the bays were closed had cones blocking them. The automatic wash was closed as well. There were four or five employees running around doing something or other. There were a couple guys sitting on stools doing nothing. I worked at a car wash. We didn't have stools. When things were broken, we fixed them instead of sitting around. Maybe things are different now. The potential for a really great experience here, but I didn't have one. I will give them another shot. Maybe it was an off night.

They have the best quality wash in KC. Clean, well-lit and the vacs always have goof pressure…read more Staff is always waiting to help out. And, some are really funny.

I came in for the free trial wash and was hooked. There are…read morenot many car washes in South KC that remain operable in the winter. This one is a completely enclosed so it eliminates the freezing problem. The free vacuums are a plus, but some have very little suction so you have to search until you find a good one. I have the membership because I can never remembered have quarters for a vacuum and I don't want salt damage to my vehicle.

$8 basic car wash. Glad to have a car wash near me at a decent price. It doesn't clean the back of…read moremy SUV well, still lots of dirt around the license plate and rear windows. At least they have free soft cloth that can be used to wipe it down. They also have few vacuums with very strong suction. I almost paid for the little splash because I wanted my undercarriage washed from all the salted roads. Good thing I mentioned it to the cashier because their undercarriage is currently not working. Otherwise I would have paid more and not even get what I was paying more for.

Not usually this person but, I feel this deserves some warnings to prevent someone else from paying…read more$200 for a car detail job to not get half of what they paid for. See below the screen shots of the ad he shared to get more customers, lies saying someone suffered severe injuries when come to find they had "car troubles", pictures of a job they considered complete.

KC Detailing is my go to for any detailing or paint correction. They did an amazing job correcting…read moreand coating my car as well as a perfect interior job!