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    Pappas Toyota

    2.6 (111 reviews)
    Closed 8:30 am - 6:00 pm
    Updated a few days ago

    Services - Pappas Toyota

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    2 months ago

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    4 years ago

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    4 years ago

    Great customer service... superb vehicles... clean business. Clean drive and the car looks better than ever.

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    10 years ago

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    6 years ago

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    Mike P.

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    6 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Purchased a dream truck- 2023 Toyota. Great to deal with- helpful, timely and professional.

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    8 years ago

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    Mike P.

    Ginny, we appreciate the kind review and your business, thank you!!

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    3 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Pappas Toyota

    Review Highlights - Pappas Toyota

    Neil was great and when we went to talk to Brett Bales, Finance Manager, to write the check, he was great as well.

    Mentioned in 3 reviews

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    St Peters

    Horrible place to try to do business. They had a suburban on their lot that was 2k more than…read moreanother one 20 miles away. Figured I would keep business local and give them a shot. NOPE. Alternator sounded like it was about to take off. So I mention that, they didn't budge on price, even after I mentioned I was first responder. Who does that? Then, I mentioned a trade in. My suv KBB'd for 19k trade in value, get this, they offered me 10k for it. Giant waste of time, do your research before trying to do business here! They deliberately wasted my time and disrespected me.

    Would rather drive to another state than ever take my car to this dealership again. Jess, one of…read morethe service advisors was incredibly rude on multiple occasions to me and other coworkers and has a horrible attitude. "You failed the listening test" is just one of the rude remarks she made to me. When I brought my car in for a stereo replacement they didn't bother to make sure the radio stations worked (the antenna wasn't plugged in) and they scratched my trim when installing the new stereo. Called for 3 weeks and left multiple voicemails before getting ahold of someone. After waiting over a month to get an appointment for the stereo again and the scratched trim of my car I was rudely told by Jess that the woman I was communicating with via their scheduling messenger no longer worked there (I had confirmed the appointment date still worked 3 days prior) and she had the audacity to act like that was my issue. Jess again was extremely attitudinal and rude and no help and told me it would be another month before I could get my car fixed. It wasn't until I talked to a manager when I was serviced. Don't expect them to call when your car is ready or answer your phone calls. They did fix the trim but the wait was long because the parts came in scratched (apparently they don't check the condition of parts that are delivered). My vehicle was first brought in around May - June and it wasn't until September until my vehicle was fully fixed. This place employs individuals who have no customer service skills to be the main point of contact for their clients. If you enjoy being miserable then go here, if not then I suggest you drive as far as you must to go somewhere where you have a chance at a decent experience. P.S. The only individual who gave me half decent service was Alex.

    Pappas Toyota - car_dealers - Updated May 2026

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