MY SERVICE WAS ABSOLUTELY AMAZING! IVE NEVER HAD A BETTER SERVER IN MY LIFE . Her name was Mamie W. Food was also just like nothing I've ever seen in my life ever to this current date. I will come back every day for the rest of my life. I love this restaurant so much I can't even explain my excitement right now. And the vibe in there is unmatched. read more

Where should we start ..... OK! Lady at the front desk was on her phone from when we came in till when we left. The floors were nasty and the outside patio was full of trash all over the place. Looked like the after math of a party in a club! Food was horrible. Avocado was brown as the floors. Lettuce withered , rice cold and hard. The waiter kept asking if the food was ok. NO!! He didn't bother to change the bill either. Cross this one off. Should hall be looked at reviews cross all platforms. Has changed since they first opened up. read more

Service was great. The staff were so kind. But that's where it all ended for me. The food was not tasty at all. It was very bland. I will not eat at Papito again. read more

The burrito special with chicken is my favorite thing My wife loves the taco salad The service is incredible read more

Papitos Mexican Grill - Lunch taquito special - Mexican Near Me - Madison, Mississippi

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Food was good, fast and friendly service. Flavorful Mexican food. The lunch menu is a good choice aswell. Enjoy read more

Have been to other locations and loved it!! Here, the chicken was overlooked and the meal was cold. Boo. Food was ready quick tho to come out and staff were kind. Still, food needs to improve. Having said this, they have excellent white cheese dip. read more

The menu is a little confusing, but not much of a problem after a few minutes. It all tastes good, and while not outstandingly polite, the servers are also great with their job. It's a casual place- don't expect to dress up for anything Anyway, that's kind of it. Shout out to the queso dip btw read more

It has been a long time since I have eaten at Papitos. We we walked through the door we were immediately hit with the smell of garbage. The food was fine. I had the quesadilla fajita. No complaints there. The waiter was ok.... Not good but not bad. The lady who brought salsa and chips seems to throw everything on the table. The first batch of chips did not seem to be fresh. The second batch seemed better. My biggest complaint was the place seemed dirty and just a general lack of care for the state of the restaurant. The floors looked disgustingly dirty. I wonder if this place just has a bad manager or if it has actually changed ownership. It appears they bought new booths or recovered them but haven't bothered to take the plastic off....see pictures below. read more

Papitos Mexican Grill - Fajita Quesadilla. - Mexican Near Me - Madison, Mississippi

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Didn't wait us for 20 minutes right after I was craving a p5 for the past week. Found a finger clipping in my food when I got it and my margarita was watered down. Just get the wendys before you even think about coming here. read more

I've eaten here a couple times a month for the past 2 years. When I travel to the area for work, this is my go to spot for lunch or dinner when I stay the night. I have never had a single issue with service or food. I've eaten many different dishes, as well as, desserts. It's my favorite Mexican restaurant in the Jackson metro. read more

Papitos is a mainstay in Madison. They are consistently quick on service and the food is always good and margaritas are really good too. Not as crowded as it used to be but I think it is because there are so many Mexican restaurants in Madison now. I agree with the other high ratings. Still a great place to eat. read more

Service absolutely bad! Waited 12 minutes @ bar, until finally someone asked me would I like to order. I ordered a Margarita, but it was so sloppy made and tasted like syrup, I declined to order food. read more

The food is AMAZING most reviews complain about service and how it's dirty? I think it's fine I really love the atmosphere the chips are good I love the salsa and overall one my favorite Mexican places read more

Papitos Mexican Grill - Some of the food they have - Mexican Near Me - Madison, Mississippi

The food is not that good. I've been twice. The queso does not stay hot for long. The service was descent.

First of all the decor is really cool. The atmosphere is fun and they provide sombreros to wear. If its your birthday, they smash a whip cream pie in your face! The menu offers everything and anything you would ever want to feed your mexican craving. The food on the other hand is less to be desired. There was 8 of us so I got to see a wide variety. We all took about 2-3 bites and that was enough. The steak fajitas were like over cooked grissle. I asked for no bell peppers and got a plate overflowing with them. The burrito, carne asada and quesadilla were all no good. The queso dip with meat and salsas,etc added came out cold. My draft beer tasted flat. We all agreed that we will never return. The bathroom walls were covered in profanity. My 10 year old daughter brought it to my attention:( See pics The host was a high school kid wearing his letterman jacket and walked up from the bar so we didnt even know he worked there at first. Its a shame because they place has potential if they figure out how to cook fresh food to order. The kitchen is failing them. read more

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Was disappointed today. Employees are still very nice and attentive. Chips were good, not greasy. Salsa thinner than it used to be and not very tasty. My lunch chicken fajita was a large portion, but the chicken was very greasy. The rice, beans and pico were good. My husband was very disappointed with his Chili Colorado. It was a large portion of large pieces of meat in a thick sauce. The taste was like raw chili power and very spicy. He said the presentation was not appetizing. Don't feel like going back, could change my mind though. read more

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good food fast, i ordered for pickup and was surprised at how fast my order was prepared. food was average but it was served with a variety of nice accompaniments that added to the flavor. staff was super friendly and the price was right for lunch. i'll definitely revisit ! read more

The food is good enough. The problem is I ordered on line on Easter, it accepted my order, I drove there it was closed. I called several times, we will refund your money. Ok...no refund. I called a second and third time...no refund. I emailed several times...No refund. They literally will not give me my money back. I am not in the area, but have to resort to leaving bad reviews. Don't order on line, they may decide to keep your money. read more

We always enjoy eating here. We love Mexican food. Our boys do too. We always have great service. read more

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10/29/20 (7:00 PM) Walked in, sat at the bar for 15 minutes, multiple workers walked by and behind the bar (not busy), some sitting at the bar as well and playing on their phone, no one offered service. All I wanted was a little marg action. Obviously I was highly disappointed in my visit here. Ended up walking out. 2 stars because the ladies at the front door were very friendly. read more

Updated: the past 2-3 times we've eaten here, both service and food have been extremely lacking. Not sure what has changed since 2018 started... If you're going to eat at a Papitos, this location is the only one worth your time. I've eaten at the Flowood, Ridgeland, and Madison papitos several times each, and without a doubt the Madison location is noticeably superior in taste and service. I won't review them all here, but just know you should drive up to Madison for Papitos. My absolute favorite is the burrito mexicano, which is a shredded beef and pork burrito topped with verde sauce and avocados. It's fresh, bursting with flavor, and such a large portion I always get two meals out of it. Last night we had exceptional service despite our server having some other very needy tables. Next time you're craving well prepared mexican, go the extra mile(s) up to this l read more

Authentic MexiCali which is what I've been searching for since I moved here from California! I had the chicken flautas, amazing flavor! My husband had the carnita Burrito Mexicana, also amazing. The rice and beans are cooked perfectly. I highly recommend and will be a customer for life. read more

Papitos Mexican Grill - Chicken Flautas (lunch portion) - Mexican Near Me - Madison, Mississippi

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First time here and it was wonderful! We've never gotten food so fast at a restaurant before at lunch time on a Sunday. We had the lunch chicken + steak fajitas, arros con polos, and cheese dip. It was amazing! We will definitely be back. We both said "these people know how to run a restaurant" read more

Ordered fajitas, and a few tacos. The pictures speak 1000 words. Not to mention, they screwed up the order bad. Go somewhere else. You will thank Montezuma later. read more

Papitos Mexican Grill - Mexican Near Me - Madison, Mississippi

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Ordered a cheese quesadila, for almost $7.00, and it barely had any cheese. Ordered from delivery service, so couldn't just have it fixed. read more

Papitos Mexican Grill - Mexican Near Me - Madison, Mississippi

First, I am from Texas so pretty picky. The atmosphere is nice enough. Staff prompt. Friendly. Margaritas not bad, a little weak. Prices very good. Food, well, could be better. Rice and beans about A-. Beef enchilada and beef taco about B. Not enough flavor, but that is MS Mezkin food. Beef dry. Salsa okay, but spicey for my taste. All in all, not bad....for MS. read more

THE SERVICE WAS AMAZING & FOOD WAS GREAT! We came here from out of town, this was one of the few places open past 9. Our waiter Miguel was PHENOMENAL! He truly made our experience a great one! The food was really good & authentic! I ordered the 12oz ribeye steak and shrimp (steak was more of a flank/skirt but was good!) The fresh guacamole was delicious! The fresh homemade tortillas melted in your mouth! Wish I would have snapped a pic before I ate! read more

I rarely review, but I was so disappointed in Papito's tonight that I just have to review. We haven't been here in quite awhile, so I didn't know how far they' had dropped! Service was terrible, food was just so-so and it was very dirty-looking. We won't be returning unless we hear that it has changed for the better. read more

0 stars for customer service . This place has really went downhill. Hostess was impolite, waiter was rude and talked over me multiple times. Food is 3 stars. The best employee is the girl making tortias. read more

The worse experience ever! The food was fair but the customer service was the absolute worst! Our server messed up on an order and argued me up and down that what he brought to us was what i would have to pay for and etc, very rude & disrespectful. However I do applaud the manager for coming right over and listening. read more

THE BEST MEXICAN FOOD!!! Me and my sister came here right as they opened for the first time and we definitely don't regret it. The salsa was a little spicy and the cheese dip wasn't spicy at all, which is fine because my sister can't eat spicy food. The speedy lunch menu and the food came out in less than 10 minutes. The lunch 3 meat fajitas was very filling and my sister got beef and cheese nachos. All the food was seasoned very well and Katrina the waitress was very attentive. And you can't go wrong with the 2 for 1 margaritas ($7.25 all together) that aren't diluted. You will make the right decision coming here read more

very nice location. typical mexican food, salsa was more on the chunky side(but my preference is less chunky), but service was exceptional. our waitress was very attentive and checked in plenty to make sure all our needs were met. read more

Papitos Mexican Grill - shrimp chimichanga. - Mexican Near Me - Madison, Mississippi

I was looking for a restaurant with a patio for a late lunch. I am in from out of town and the pictures of the patio fit the bill. Unfortunately, my experience here was less than mediocre. I waited to be seated for 5+ minutes. I chose a table and was seated. The gentleman brought chips and salsa promptly, but a waiter didn't make an appearance for 15 mn after I was seated. He was very polite, but didn't get my drink order correct, I gave him my silverware back due to dried food on it and asked for new. Apparently he didn't understand because I sat for a while with my food and no silverware. When I finally received my utensils my order was incorrect and cold. I won't be returning. read more

Nice location. Enchilada and chile relleno were good. Typical good Mexican food. Large patio in the rear.

I thought this place was great. Came here when staying at the hotel just around the corner. I ordered the veggie fajitas and it was a huge thing of mushrooms, zucchini, squash, onions, etc. along with a big plate of rice, beans, salsa, sour cream, and guac. Super tasty, as were the chips and salsa. read more

The food is great but what sets this place apart from others is the service! The atmosphere is cool and the patio is great in the warmer months. The wait staff and bar tenders are always on their "A" game. *ask about their bacon and cheese fries read more

I ordered from here using Waitr and it was the worst meal I've ever had from a restaurant that I used to enjoy. Taco salad had no flavor. I tried to make it better, but ended up throwing it out. I ordered 2 sopapilias(?) and received only one, but it was so bad th read more

I am a hardcore Mexican food fanatic. Specifically Tex-Mex food. Growing up in Texas, one has no choice but love Mexican food of any kind. I noticed Papitos last night as I was leaving the Urban 463 Grill. Thought I would give it a try. excellent chips and salsa. Ordered a few Dos Equis beers to start the meal. Ordered the chicken fajitas. The chicken was a bit overcooked and dry. Too much grilled bell pepper on the platter for my taste. Also asked for corn tortillas, got flour. Decided it wasn't worth the trouble to send them back. In short, the chips, salsa and beer are worth visiting this place. Will try a different entree next time I am working in the area. read more

I ordered a take out fajita taco salad. When I got it home and took a bite, I almost cracked a tooth. There were tiny bits of black plastic in my food. I tried to call them to get another one, and no one would answer the phone. They won't get anymore of my business. read more

Decided to have dinner at Papitos Grill, while in Jackson, MS. Papitos Grill is a Mexican restaurant located in stripmall. It's a fairly good size place with a small bar, indoor & outdoor dine in options. It must have been the jet lag, because I think I just saw the word grill and decided to come here. Mexican wasn't at the top of my list - but since I was through the door - I was committed. Sat at the bar and it was small but nice. They only had 1 bartender and he was slammed the whole time I was there. I got my menu and looked though the options. They pretty much offer all of your standard fair Mexican food options. You're looking at Burritos, Tacos, Enchiladas, and Fajitas. Price range is moderate and you're looking at between $8 - $15 for entrees depending upon what you're feeling like. Since I was in the gulf, decided to make the most of it and got the shrimp and scallop fajitas. It was also happy hour and they were offer 2 for 1 16oz draft beer. They probably have about 6 - 8 different beers on tap and since I was in the south and having Mexican food - decided to get a Bud Light - with a lime. When I got my beef it was served to me in a large frozen margarita glass. Never had beer served to me like that - but WTF. My food took about 10 minutes to prepare. When I got it - I got a decent amount of fajitas along with a plate that had rice, beans, sour cream, and lettuce. The shrimp & scallop was a bit on the small side, but were seasoned nicely and since they had a nice sweet note to it - the spices and sweetness were quite nice. The also make fresh tortillas here and it was nice - though I do wish they gave more than 3 with the meal. The sides of beans were ok, the rice was bland, the lettuce out, and the guacamole - I guess living in California I'm spoiled, so it tasted like a bland green paste to me. In the end - cost me about $23 including tip. Not bad and got plenty of food. I never got chips, but that's ok not a big deal, probably could have skipped on the extra carbs. The service here including the bartender - well they tried to be friendly and do good service - but they were slammed and guessing they were understaffed that day. As to rating - it was ok. I wasn't blown away and I've had worst. So I would give Papitos a 3 star rating and say you could do a lot worse. read more