This is a great opportunity for residential paper shredding. When you are cleaning out all of your paper files and don't want to shred a huge amount, you could go every second Saturday from 9-1. It is $3 per box, but your first time is complimentary! I highly recommend Paper Tiger for all of your shredding needs! read more

I can't speak to the actual shredding work since my appointment never happened -- this review is about the scheduling and customer service experience. I was called by the dispatcher to confirm a pickup date. Since I work nights, I rely on voicemail and text for scheduling, and I confirmed the appointment both ways within a reasonable window (7/22/26 for a 7/27/26 appointment) -- including a voicemail left on the business line at 10:53 PM. Despite that, I was removed from the schedule and found out via an email and phone call from the front office (Debbie Jo) stating I hadn't responded. I was fine with rescheduling but wanted to explain that I believed my voicemail counted as confirmation. I was met with a condescending tone from the start. She told me, "I called you at least 6 times," and "just pick up your phone." When I mentioned the voicemail, she responded, "Yeah, at 2:00 AM! We heard all about it this morning" -- though my voicemail was actually left at 10:53 PM, not 2:00 AM. Again, my work hours are different than the 9-5. I wasn't upset when I called. I was upset by how I was spoken to, and by being mocked with a detail that wasn't even accurate. If a callback window is that strict, that should be communicated to customers upfront -- not used afterward to make them feel foolish over a mistake that didn't happen the way it was described. read more

I was very disappointed in Paper Tiger Document Solutions in Gurnee, IL. They came to my house to shred a large amount of papers and to pick-up some electronics for recycling. I worked out the approximate price ahead of time and confirmed the price with the driver. The bill was double the price we were quoted. When we contacted the owner he was rude and not willing to listen to our concerns. We paid the bill and will not use them again. Cannot recommend this company. read more

Having never needed a service like this I was a little nervous. My salesman Frank assured me that it was going to be done easily and he delivered. I was relieved to see he was right. The truck showed up and it was shredded right there in very little time the job was done. The files were tax files so it was very important. read more

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If you need shredding and/or recycling services I highly recommend Paper Tiger. I had contacted several companies for quotes for shredding services at 2 different locations. Paper Tiger was the only company that gave me their best price on the 1st quote. Some others gave me a ridiculous price and then called me to offer discounts to lower their price. Debbie Jo was such a pleasure to work with. She made sure she had all the job details and provided my company with a great quote. Outstanding value with quality service. Mike and Miguel made the pick ups and they were just as awesome as Debbie Jo. Mike and Miguel arrived on time and quickly loaded our boxes. We had 8 pallets with over 130 large banker boxes at our storage and 26 boxes at our downtown Chicago office. We are very impressed with how quickly Mike and Miguel loaded everything. They were also such a pleasure to work with. Choose Paper Tiger based on my experience you should not be disappointed. read more

I am not good at Yelp reviews but this requires a shout-out. Need shredding of confidential and financial records completed where you are actually allowed to witness the destruction first hand? There is the one place to call - Paper Tiger Document Solutions. I called this morning and drove my documents to their site - in less than ten minutes, 239 pounds of paperwork (20 years of stuff) went up a conveyor belt and that was it - done and dusted! Extremely friendly staff from the manager, technicians (they actually unloaded the car), to the hero of the day, Debbie Jo...the "go-to very personable - first person you meet lady" at the front desk. From the time I called her this morning until the job was completed, she was very helpful and friendly. Best price, best service, and completely trustworthy! Give them a call. read more

Their Shred Fest is an easy process of properly discarding personal information . Drive up to the location on the days and time on their website. The workers are always courteous and helpful. If some of the boxes are too heavy they will help you out. Always spend less than $10 to discard a years worth of personal information. It's a satisfying process. read more

Very poor attention to detail, staff was incredibly rude and unprofessional. The woman scoffed at any question we had, was exceedingly impatient, and outright disrespectful. They asked for a contact person and then didn't reach out to that person when they were out for delivery. They got our address completely wrong and were late. They offered no receipt upon pickup. When we called to ask a question about invoice and pricing, the woman was angry that we had questions, she was accusatory, and started insulting our people and our firm. When we spoke to the owner about her behavior he was apathetic and did not even apologize. Absolutely would not recommend doing business with these people. read more

The least expensive means no customer service. First they give me a 90 minute window and promise me a call from the driver when he's 30 minutes out. No driver, no phone call. I contacted the rep who set this up who gave me a 30-40 minutes window and still no driver, no call. I bring everything up from the basement to ground level the night before per their direction, take 2 hours off work only to find they don't do as promised. I guess I'll pay a little more with another company but at least it'll get done. read more

Went there to have business paperwork shredded. Fast and courteous service and very reasonable prices!!

What a service! After calling around to various retail outlets that offer shredding as well as dedicated shredding companies, I was thrilled to be referred to Paper Tiger. Not only did they come pick up my boxes of old business records from my basement--sparing me from the chore of lugging them all upstairs, loading/unloading my car and making several trips to these locales--but also their price was unbelievably reasonable--1/3 the price of many other places. Such a deal! It was really too easy!! I felt like a load was lifted from me and my arms, shoulders and back thanks them. I am a fan and more than happy to spread the word. read more

Fast, professional, friendly and efficient. We had a storage unit worth of obsolete records (well over 200 banker's boxes) to clear out, plus more in our office - Chris and his team couldn't have done a better job. We will use them again. read more

The boxes of documents were piling up at work and we were starting to look like an episode of Hoarders. I wanted a company that would bring their truck out to us and shred on the spot, I found Paper Tiger and they seemed the best fit. Also, I contacted several other paper shredding companies and Paper Tiger was the least expensive. Superb customer services! Highly recommend them! read more

GREATEST RESOURCE FOR SHREDDING DOCUMENTS EITHER ON SITE OR AT THEIR FACILITY!!! I needed to shred about 5 years of documents and wanted to use a Company that would drop off a bin and pick it up a few days later. To my surprise, not one company could or would accommodate me except Paper Tiger! PAPER TIGER WORKED AROUND MY SCHEDULE NOT THEIRS!! I called and made arrangements for two bins to be dropped off for me at a specific time, date and location with the intention of returning the bins to them in a few days. To my dismay, I had so many documents there was no way I was going to finish by the time I had told time to pick up the bins; so I got on the phone, called Paper Tiger, explained my situation and they were SO EASY-GOING ABOUT MY NEED FOR MORE TIME and told me to call when I was ready to have the bins picked up. They also offer to shred the your documents right there in front of you (for a minimal extra charge) or they will haul it away and shred it at their warehouse. I COULD NOT HAVE BEEN MORE THRILLED WITH THEIR SERVICE AND WILL USE THEM AGAIN FOR ALL MY SHREDDING AND DOCUMENT STORING NEEDS!!!! read more

Great local source for Shredding. I called several places and asked about containers for a Spring cleaning event in my office. Mostly these companies wanted to push me into contracts and tried to convince me that we needed a service. Paper Tiger is right around the corner here in Gurnee. They dropped off 3 95 Gal totes with locked lids and a key then scooped them up at the end of the week. It was so convenient. I have now also hired them to do on-site shredding for more confidential documents such as those from Human Resources. Their rates are good and everyone I've had contact with is very nice. This is my number one source for shredding. I definitely recommend them. read more

Professional, courteous and most of all friendly. They provide a great service for the small individual people looking to do away with the paper jungle. read more

Paper Tiger is a convenient and great place to shred those papers you no longer need. Went there yesterday and the people there were so nice and so efficient I will never take shredding to be done anywhere else. They offer shredding for $3 a box to the community once a month which is such a great thing to do ! read more

Paper Tiger is amazing. I will bring them all my shredding and electronics for disposal from now on!

Paper Tiger was on time, courteous and less expensive than any other shredding service. Loved them - and the beautiful van they showed up in! I didn't expect this professionalism for a paper shredding and recycling company. They just made everything easy. I highly recommend them and would use them again for my business. read more