I'm so happy with the wonderful service that was provided and I'm more happy with all the free…read morespace we have now. it was quick and easy to get rid of all that junk. thank you again

From the owner: We offer a wide range of services. We offer Data Destruction, Electronic Recycling, Asset…read moreDispositions. We also have our own retail end which assists us with Data Recovery, Computer Repairs and Computer Sales.

i had a broken iphone 17 screen i need fix quick and they knocked it out quick…read more Great service and a fair price .

I called 911 Tech Repair because my phone screen had a crack in it. I called them right when they…read moreopened and told them that my phone screen has a crack in it. He told me he had the parts in stock and that I can swing by. I arrive at 9:15 am and I told him I would wait for the repair and the gentlemen who I assumed is the owner told me it should be done by 11:00 - 11:30 am. So I hung out and waited. Taking in the aesthetic of business you can tell it's been here for a while with their out dated tech being displayed and old posters with phones of yesteryear. They even had a poster of a HTC phone which isn't even around anymore. I didn't care, all I wanted was my phone to be fixed. He took my phone and told me the cost to repair the phone was $315. He said the display is very expensive but he didn't give me a break down of what the screen cost and the labor to repair it. I sat back and waited and just like that he was done with my phone at 11:00 am. Good as new. Yes they are expensive but he got my phone fixed and done same day and with the quickness. I appreciate the quality work that 911 Tech Repair did. No complaints except it's a bit pricy but what can I do?

I first found Victor about 6 years ago. My current computer guy was charging $150 an hour. I had…read moreabout 10 problems. He came over and fixed them all. I have used him to burn and reload my computers, and to set a Raid back up system. At least once a week I or my family has a problem. Within minutes Victor access our computers remotely and fixes the issue. All my family and friends use him now.

I had a desktop motherboard that was dead, I engaged Suburban Comp Techs to look at my options…read morewhich Victor did for free. He advised me that the desktop was so old that the likely hood of finding a new motherboard was not likely and a used one with installation would not be cost beneficial. So he proposed i find a new desktop or laptop, he would take out the hard drive and copy off to my external drive. Then he would reinstall all on new machine. Victor was able to do all with out issues. Desktop icons and shortcuts as well as all data files and pictures were copied to my new machine. Great job, good pricing and a very knowledgeable technician. I have already recommended him to a couple of my neighbors...

Our HP laptop wouldn't fold up flat. Rather than buy a new one, we headed to CSI and they said they…read morewould take a look at it. Turns out they were able to order some parts and were able to fix it so it would fold again. It's looks like a brand new laptop as the keyboard had to be replaced too. Great communication and I'm so glad they were able to fix it! Thank you!!

I've always had a good experience with the folks at CSI Tech Services. They are honest and good at…read morewhat they do. In the past, I've had a few computers repaired successfully by the friendly team at CSI. Most recently, they could not help me with my hard drive failure (too complicated of an issue), but were very helpful in giving me all the information I needed to potentially get it fixed by another service. If you're in need of computer repair, check these guys out!

Life saver!! I picked the option to have the parts shipped overnight because my job is 100 percent…read moreon the laptop. Highly recommend. Contacted him Wednesday and got it fixed by Friday

He picked up and dropped it off. I never left the house and it was fixed! I was getting ready to…read morereplace the machine so this saved me so much cash. Highly recommend.

I had a very negative experience with them recently. They were persistently annoying about…read morecontacting me over and over and pushing me to use their services. After I couldn't get a local place to recover my data, I decided to send to them (big mistake of not reading online reviews of them beforehand). They had quoted me over the phone a cost of $395 to $1000 max to recover. After I sent in my drive, they quoted me $2000!!! After I said no, they came back and said they could give me a discount to $1500. I still declined and now they want to charge me $40 to send my drives back (I had sent them 2 drives to place any recovered data on). The rep never told me or quoted me a price that I would have to pay to return my drives. He pointed me to a service agreement wording which was very vague and did not quote a price either. I will be sure to involve my lawyer to put this company in their place!

Very knowledgeable and helpful. Gives honest advice, ethical repair procedures and estimates…read more Definitely recommend them for tech repair and more.

From the owner: Need tech help at home? We come to you—no hauling devices to a shop, no call center runaround…read more Whether you’re a retiree with a home network, a photo hobbyist with terabytes of storage, or just someone tired of confusing tech, we’re here to make things simple and stress-free. At NerdsToGo Crystal Lake, we treat your time, home, and privacy with the respect you deserve. We speak in plain English, wear floor protectors, and take the time to fix it right—without making you feel rushed or talked down to. In-store repairs? Most are turned around in one business day. Need a tech to come to your home or office? We typically schedule onsite visits within two business days—sometimes sooner. We help people all over McHenry County—especially seniors, retirees, and home-based businesses—keep their technology running smoothly. Internet down? Printer misbehaving? Blue screen of death? We’ve seen it all—and we solve it fast. Our customers trust us with their most personal tech: family photos, online banking, home offices, and more. We’re proud to say many call us back again and again. We’re not a big-box store. We’re your local tech partner. Friendly. Fast. And fluent in both tech and human.