Great company!! Installed my furnace and ac and did a fantastic job, definitely would recommend…read morethem to my friends and family!!

I am even more angry that you guys ripped us off for $150 for essentially doing nothing. . . less…read morethan 10 minutes & no work. I had another company come this morning, & my system now works. The 1st comment made was my system was not wired properly. . . that would be Finzel's responsibility. 2nd, your system needs 6 wires to run properly. 3rd - they ran an 8 wire line & connected 6. . . properly, I now have constant cool air. PS - IF you had any honor whatsoever, I'd get the $150 back just for the fact that the initial work was incorrect. Yet, I will not hold my breath. What I will do is leave a terrible review. Have a nice day.

Aiden and Martin came quickly and were extremely…read moreprofessional and efficient. Both had booties on their shoes and took exceptional care when coming into my home. They fixed a leaking gas pipe and the cost was actually far less than expected! I would highly recommend Airworks for any repair.

Jesse Bayliss came out to perform our 6-month maintenance a few days ago. She was prompt,…read moreprofessional and knowledgeable, but most of all, she was very nice. She suggested an Air Scrubber for my allergies and made arrangements to install it the next day. I am sleeping better because I'm not up coughing. The air in our home is clean and fresh. The Air Scrubber was budget friendly. Thank you, Jesse and thank you Airworks.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Let me start by saying I wish I would have contacted Great Lakes Appliance first. Our dryer stopped…read moreheating up and therefore was not drying our clothes properly. As this is one of the appliances covered under DTE's Home Protection Plus plan we have I contacted them and they sent out a company called Phil's Services. They came out on August 25th and said some parts needed to be ordered to complete the repair and they should be in in around 3 to 7 days and that someone would call me to schedule an appointment to have them installed. Weeks go by and no one from Phil's had called me so I take it upon myself to call and see what the hold up is. I am told I need to speak with their Parts Department, but no one was available and they'd call me back shortly. The following day someone finally calls me back and says the parts are on their way and should be in within 3 days. I said "Great, let's schedule an appointment now for you to come out and install them." and the guy tells me he can't do that until the parts actually come in. Two more weeks have gone by and no one from Phil's had called me back. Fed up and aggravated beyond belief I contacted DTE and they sincerely apologized for the troubles and said they would send out someone from Great Lakes and they were a much better company to deal with than Phil's. The tech was scheduled between 1:00PM and 2:00PM, but actually showed up early. Kudos to that! My only small complaint is he didn't call to let me know he was on his way. Luckily I work from home so I was here. No big problem. I explained everything that had been going on with Phil's and he seemed genuinely shocked. According to him he said that both the flame sensor and coils that were originally diagnosed as the problem per Phil's are very common parts any HVAC tech should have on hand in their truck and the issue should have been fixed that day. If they don't have them in their truck then their shop most certainly does. The fact I had to wait a month and never got a call back from Phil's was truly unacceptable. He then went on to tell me that it didn't even look like the tech from Phil's even opened up the dryer to see what was wrong and just took an educated guess at the problem. Reason being is that of the two parts that were needing to be replaced per Phil's, only one was actually bad which were the coils. Not more than 15 minutes later he had the part replaced and the dryer working again. Thank God for Great Lakes Appliance. They will most certainly get my business again if a problem ever arises.

Great, honest and reliable HVAC company. Had them out to look at our AC and found it didnt need…read morereplacement. Many companies would have tried to sell us one regardless. I appreciate that approach. We made a couple minor modifications to our existing system and were very happy with the work that was done

Always arrive when they say and great service for all my HVAC needs. They also take the time to…read morefill out all rebates you are eligible for. 5 stars

Great experience with Detroit Metro Mechanical…read more We brought them in after our gas bill spiked nearly 10x and one tenant had consistently high heat while other units were fine. They quickly identified the issue as failed zone valve heads causing one zone to call for heat nonstop. The repair required temporarily removing the water heater to access the valves, replacing two zone valve heads, and restoring the system. Everything was handled efficiently and professionally. Since then, temperatures are balanced and gas usage is back to normal. Highly recommend for anyone dealing with boiler or zoning issues.

I was truly impressed with the technicians (Hunter and Dajon) they came and serviced our boiler…read more Their knowledge and experience along with their customer service was truly impressive in today's society. The cost was more than reasonable- especially when I received calls from other companies with a $20 plus difference per hour. I finally found a lifelong company to service our HVAC needs. It feels so good not being taken advantage of, especially being a woman. Trust me I don't give great reviews and recommendations easily...you want to call them FIRST!

Extremely overpriced. Consistently 3-5x the cost of other quality providers. I'd avoid.read more

When they tried to fix my toilet, all poop and pee and throw up came from out of my toilet, I can't…read morebelieve this this is unacceptable. My toilet has so much stuff overflowed they had to take my toilet out and replace it with another one. I can't believe this do more and better plumbing thank you.

Had them out through the utility service plan for a maintaince furnace check. Very well pleased and…read morevery thorough. Will use them again for my ac in a month or so.

I use Great Dane to perform my furnace and AC yearly checkup and maintenance. They are always on…read moretime and do a very thorough job. I have recommended them to friends and family, and now they use them as well.

We called for service late Tuesday night and by Wednesday at 11:00 Vince was out servicing our AC…read more Great to work with. Will be using them in the future and recommending to others.

Really fast response when I requested a quote. Also was communicative and on time for the…read moreappointment. Most importantly, he fixed the job and did not try to sell me more than I needed either.