Finzel's is always the best. I am so glad we found them years and years ago. We switched our…read morefurnace and air maintenance to Finzel's and have never had a problem since. They get out to the house quickly if there is any problem or concern. Over the years we've met every employee, I think, and each and every one is an expert, explains everything, and never steers us wrong. Just recently we had to turn on our air conditioning earlier than usual in the season, and they set an appointment quickly so we could have it all checked first. With the yearly Finzel furnace checks and air conditioning shut down for winter, and the air conditioning check for spring/summer, we never have worries. And they don't over-charge!

Great company!! Installed my furnace and ac and did a fantastic job, definitely would recommend…read morethem to my friends and family!!

Aiden and Martin came quickly and were extremely…read moreprofessional and efficient. Both had booties on their shoes and took exceptional care when coming into my home. They fixed a leaking gas pipe and the cost was actually far less than expected! I would highly recommend Airworks for any repair.

Jesse Bayliss came out to perform our 6-month maintenance a few days ago. She was prompt,…read moreprofessional and knowledgeable, but most of all, she was very nice. She suggested an Air Scrubber for my allergies and made arrangements to install it the next day. I am sleeping better because I'm not up coughing. The air in our home is clean and fresh. The Air Scrubber was budget friendly. Thank you, Jesse and thank you Airworks.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Let me start by saying I wish I would have contacted Great Lakes Appliance first. Our dryer stopped…read moreheating up and therefore was not drying our clothes properly. As this is one of the appliances covered under DTE's Home Protection Plus plan we have I contacted them and they sent out a company called Phil's Services. They came out on August 25th and said some parts needed to be ordered to complete the repair and they should be in in around 3 to 7 days and that someone would call me to schedule an appointment to have them installed. Weeks go by and no one from Phil's had called me so I take it upon myself to call and see what the hold up is. I am told I need to speak with their Parts Department, but no one was available and they'd call me back shortly. The following day someone finally calls me back and says the parts are on their way and should be in within 3 days. I said "Great, let's schedule an appointment now for you to come out and install them." and the guy tells me he can't do that until the parts actually come in. Two more weeks have gone by and no one from Phil's had called me back. Fed up and aggravated beyond belief I contacted DTE and they sincerely apologized for the troubles and said they would send out someone from Great Lakes and they were a much better company to deal with than Phil's. The tech was scheduled between 1:00PM and 2:00PM, but actually showed up early. Kudos to that! My only small complaint is he didn't call to let me know he was on his way. Luckily I work from home so I was here. No big problem. I explained everything that had been going on with Phil's and he seemed genuinely shocked. According to him he said that both the flame sensor and coils that were originally diagnosed as the problem per Phil's are very common parts any HVAC tech should have on hand in their truck and the issue should have been fixed that day. If they don't have them in their truck then their shop most certainly does. The fact I had to wait a month and never got a call back from Phil's was truly unacceptable. He then went on to tell me that it didn't even look like the tech from Phil's even opened up the dryer to see what was wrong and just took an educated guess at the problem. Reason being is that of the two parts that were needing to be replaced per Phil's, only one was actually bad which were the coils. Not more than 15 minutes later he had the part replaced and the dryer working again. Thank God for Great Lakes Appliance. They will most certainly get my business again if a problem ever arises.

Our furnace was making an intermittent squeaking noise and Shawn from Askar came over the same day…read moreand was able to detect the problem. He ordered the parts needed and had it completely fixed in two days. We were never without heat. He cleaned everything up each time he was here and was very pleasant to deal with each time. He, also, checked some additional things on the furnace while he was working on it, I will definitely call Askar Heating and Cooling if I ever need assistance again. Very professional business and very quick response time.

Great, honest and reliable HVAC company. Had them out to look at our AC and found it didnt need…read morereplacement. Many companies would have tried to sell us one regardless. I appreciate that approach. We made a couple minor modifications to our existing system and were very happy with the work that was done

Great experience with Detroit Metro Mechanical…read more We brought them in after our gas bill spiked nearly 10x and one tenant had consistently high heat while other units were fine. They quickly identified the issue as failed zone valve heads causing one zone to call for heat nonstop. The repair required temporarily removing the water heater to access the valves, replacing two zone valve heads, and restoring the system. Everything was handled efficiently and professionally. Since then, temperatures are balanced and gas usage is back to normal. Highly recommend for anyone dealing with boiler or zoning issues.

I was truly impressed with the technicians (Hunter and Dajon) they came and serviced our boiler…read more Their knowledge and experience along with their customer service was truly impressive in today's society. The cost was more than reasonable- especially when I received calls from other companies with a $20 plus difference per hour. I finally found a lifelong company to service our HVAC needs. It feels so good not being taken advantage of, especially being a woman. Trust me I don't give great reviews and recommendations easily...you want to call them FIRST!

Overall I was satisfied with my experience. We had a dead furnace the day after Christmas…read more(Saturday) and tried to find a furnace service company that could come out on short notice. Our usual technician was not going to be available until Monday, which was unacceptable. The dispatch operator called me back within two minutes of my leaving a message. Within half an hour I was advised that a technician would be in touch with me within the next couple of hours. As it happened the technician called me earlier than anticipated. The technician was a friendly gentleman, although I wish he could have kept his mask on a little more carefully when he was in our home. To be entirely fair I didn't say anything about it at the time, perhaps I should have. He took his time diagnosing what was wrong with our furnace, and was not rushed about the affair at all. In the end he determined it was a circuit board failure and called the parts store to make sure they had a replacement available. When all was said and done we were charged for the service call plus one hour of labor, which was entirely fair. However I was displeased to find out that we were apparently grossly overcharged for the replacement circuit board unit. I looked up pricing myself and found out that we had been overcharged by at least 30%. When we asked for a copy of the purchase receipt the technician told that us that none could be provided, which seemed a little deceptive to us. In the end, the furnace is back up and running and that's obviously what counts the most. However I would likely have reservations about doing business with this company again in the future.

This is a horrible company. I hired them to repair a leak from a flat roof several years ago. The…read moreplumber came and was working on the roof and said he had to go get a part for the roof. He left to get the part but did not return. He left the flat roof open and it rained and my home was flooded. Do not use these incompetent people.

Had our furnace tuned up. Sam B. did an amazing job. Answered all my questions, let me know what…read morewas being fixed...had a gasket that needed replacing and advised of what to keep an eye on. Highly recommend this company.

Updated down to one star. Three days later, they call to "confirm my appointment" I said I don't…read morehave an appointment. When I called back to confirm the cancellation, the person on the other end chose to blame her AI system, then the call service... not an apology, not trying to rectify it... just a 3 day late appointment and an attitude. 2 stars because people on the phone were very nice... but it would have been great if they kept an appointment or their word on the phone in 85 degree weather. For reference, here is my experience: - booked appointment last night due to the emergency nature, agreed to pay additional cost for a service call - right after, I received a confirmation email - considering how everyone else in this business seems to see appointments as suggestions, I decided to call in and confirm just to be sure at noon (apt from noon to 4). - person on the phone who was great told me that he saw the appointment but there wasn't anyone assigned to it. He said he couldnt do much but he would call dispatch urgently and then get right back to me. - an hour later (25% of the appointment window), I hadent heard back so I called back again. - the weekend scheduler (who was very nice) was unable to see anything or transfer me to anyone else. So on a long weekend, 85 degree weather, air conditioning out and set an appointment with $170 weekend service charge (give or take) scheduled, we didnt call anyone else assuming that this company kept its appointments. Happy Labor Day to you too!!!!!!!!

Really fast response when I requested a quote. Also was communicative and on time for the…read moreappointment. Most importantly, he fixed the job and did not try to sell me more than I needed either.

We called for service late Tuesday night and by Wednesday at 11:00 Vince was out servicing our AC…read more Great to work with. Will be using them in the future and recommending to others.