No service! One must order from a kiosk. Next, your food is placed on a counter where you bring it…read moreto your table. The men's bathroom was horrible...dirty, paper towel dispenser hanging open not working. The sink looked like it was used by coal miners. The waste counter was smeared with food, ketchup and mustard. Now for the food: French fries were under cooked and VERY FEW were over 1" long.

Mad I had to even give it one star. Do not recommend. Don't waste your time or your money. Waited…read moreabout 10 minutes for our food just to receive the fries cold and the chicken strips old as dirt looks like they flash fried the ones they made at noon and we were there at 7 pm. The inside was dirty, tables weren't wiped down and dishes were piled up. I received my food gave it a once over and threw it away and left.

King Louie's Drive-In is a good old fashioned Root Beer Stand. What? Give me a break, I am old and…read morethat is what we use to call them when I was a little person. It's a restaurant that makes its own Root Beer and serves burgers. The King is not in my immediate area and it's not even in one of my regular driving routes. So I don't think of him that often. I need to change that, because the short out of the way drive is so worth it. I haven't used the car-hop service, but there are always lots of cars with the cute little tray attached to their drivers side window. So, I have it on my bucket list to try on a future visit. Perhaps, I'll bring my fur child to enjoy a plain burger. Since I don't use the car-hop, I go inside to order and eat in the small dining room. Yesterday, it was full of workers from the refinery and other local businesses. Lucky for me after ordering at the counter, I was able to snag a two top table to enjoy my meal. I normally get the Lion Tamer which has jalapeños on it, but today I went with a King Louie. It's a single smash burger and I added cheese. My topping were only pickles, lettuce, onion and a smear of mayo. I had them hold the tomato. I'm not a fan of mayo, but for some reason I like it on my burgers here at King Louie. The edges of my burger were crisp, it had an odd shape so you know it was hand pressed. It explodes with flavor, just like an old time 50's drive-in. The fries are equally impressive. They are super crispy and done to order, no fries sitting under a hot light waiting to be served. What impresses me is they are fries that still have their skins on. For me, that just adds flavor. Of course, the main attraction next to their amazing burgers is the refreshing homemade, Root Beer. It is always the perfect accompaniment to a burger and fries. Next visit, I having a Root Beer Float and really have a flashback to my childhood.

I just went there for my first time today. Kind of unsure what to order, I went with the old school…read moresteakburger as it comes. It was pretty much perfect. Fries are crisp and delicious too! Service took a bit, but that's because it was decently busy when we arrived. I honestly didn't expect the flavor I got with the price I paid. Some say it's overpriced, but this is a local mom and pop place, so you know what kind of quality you're going to get. I definitely recommend this place! Loved it and I will go back.

Owner of this DQ has control issues, I place an order for a ice-cream cake through the app. for a…read more4:15 pickup. I get a ready for pickup notification shortly after and a charge notification from my bank showing payment pending. I show up 4:00 and I'm told they don't have any order for me, I show the email I show the app notification and even the bank notification. Someone from the back comes up to look at the notification on my phone and called the owner about the order. We was creating excuses for why I wasn't getting the cake even after the employee working there see the proof of purchase, I was handed a cell phone and the owner was on the other end. I went back and forth with this guy he tried to make it seem like I was trying to rip them off because they couldn't find the order. I reminded him that multiple employees were telling him that the order was paid for but he was unreasonable so I hung up the phone. Just as I was going to cancel the order it shows up in the system and print a order with payment verification just as he was informed. I praise the girls for trying to make it right for me I appreciate your patience and understanding. Your boss is a power tripping guy who probably treats his employees even worse. I will drive to the town next to us for our treats next time.

Why is it when you go to a DQ it's either a fantastic experience or beyond terrible!?!?!?! This…read morelocation....terrible service! The lady in drive-thru argued with me over and over about the dessert I ordered (which I have ordered several times at other locations). The lady was snippy in drive thru and I finally just gave up trying to tell her what I wanted. So I got something else, and just decided learned lesson- will not go back to this location when visiting family in the area.

I try to post positive reviews. I cannot this time. This evening I drove through and ordered…read morefood. I ordered sour cream (2), which they charge for. Got home and no sour cream. My receipt showed they charged me a quarter, which I believe is the price for one. This has happened EVERY TIME at this location. Never once has my sour cream been in the bag, yet every time I get charged for it. What I find interesting is that they put several ranch sauces in the bag. I never even ask for ranch. From this point forward I am never ordering sour cream here again. I am tired of paying for something I don't get.

If I could rate this -1 I would. $24 for the most underwhelming food. The burger pissed me off…read more Nine bucks for something that looked like it was stepped on and reheated. Along with a breakfast sandwich..with an egg with grey and green spots in it. I wouldn't feed this to a stray dog. I threw it away halfway through and still felt robbed. The place feels sketch too, DO NOT GO HERE!!

Ordered the 7 for $7 Fish Sandwiches on Friday during Lent. I had these in Alton and they were…read moregreat. Location is everything. They had to cook them to order so I knew I was getting hot fish. But they were overcooked, dry, the bun looked like they smashed it. The sandwiches were inedible. Lesson learned

The food is okay, the ambiance is okay, but the service is rude…read more Don't go. The price is too high for the quality of food and service.

Their person at the cash register needs to learn basic math before working a register for one and…read morefor two told us to go to spot 2 when someone was in spot 2 and left the window. Do better.

got my order wrong for my bacon quarter pounder and said plain and had every thing on it the…read moreperson who was on the mic last night had a attitude problem if it keeps up i will call corporate and report Wood River location if it keeps up

Update May 2024: How…read moredarn cute is this location. They always say "you are king" when you go to drive-thru!!!! Loving this! I can honestly say that this is one of THE best BK's! I have never had a wrong order and everything is fresh!

So I have ate at this BK multiple times and it is one of the cleanest Burger Kings around AND has…read moresome of the nicest employees I've had the privilege of meeting. Normally I go through the DT but since the darker lady has been working in the DT now instead of nights I don't like coming when she is there period.So sometimes I do like to go inside in the morning. I absolutely love the younger blonde whos worked there for almost 5 years. She is absolutely great, funny, and knows a LOT of people and their orders. Kelsey is one of the best workers they've ever had/ She Would help anyone, do more work, stop what she is doing to help someone. She has been working her but off lately and i feel she gets no gratitude.

I understand everything has gone down in size and up in price no matter where you go. But, the…read moreCobb salad I ordered had old lettuce and chicken that had to be cooked over a week ago. The tomatoes were old as well. No date on the package so I imagine I got one that was expired and they didn't care to make it right. Over $15 for my meal and I had to throw more than 1/2 away. Don't bother with this location.

Food was great. Drive through was quick. Staff was very friendly and professional. Homie with the…read moreblue dreads was awesome.

My husband wanted to try something new so we decided to try Heaterz chicken since we were in the…read morearea. Upon arrival, the place appeared ti be closed. There was only one car on the lot, and it didn't look like the lights were on. Another vehicle showed up and went to the door. Lo and behold they were open. We followed suite and went inside. The young man at the counter didn't greet us. So we opted to use the self service kiosk. We already browsed the menu ahead of time to make everything easy. We both ordered the chicken Sandwich combo, which comes with 1 side and a breadstick. You can choose what flavor you want, so i opted to get the Nashville hot (Spicy). We waited about 10 minutes before we got our food, i checked my bag to ensure everything was correct and headed home. The food was still piping hot once we got home. The Sandwich was juicy, and tender. Seasoned well, and not overly spicy. The fries were crispy, but yet still soft in the middle. They were little spiral cut fries. The breadstick was soft, and fluffy and the Parmesan drizzle on top added extra flavor. The Nashville street corn was delicious. The Parmesan drizzle was a great added touch. I would add a little salt to add some flavor/seasoning and some shredded Parmesan for extra texture. There are two small tables inside for those who want to dine in. There are also a few slot machines for those who like to play slots. It's painted black so it makes the place feel small and dark. Plenty of parking outside. Definitely worth giving them a try.

Dirty, chicken was only grease no taste, and didn't prep chicken properly (i.e., remove feathers…read moreand excess skin) terrible place. The ratings must be from years ago. Don't go here! Save your money. I'm

I went here a few weeks ago for lunch and it was quite the struggle. It was a little before lunch…read moretime so there wasn't a rush of people yet. I went through the drive through because there were only 2 cars in front of me. I ended up getting stuck in the middle of the drive through with multiple cars behind me and couldn't exit. Overall it took about 25-30 minutes to get through the drive through. I'm not sure if they were understaffed but the people in front of me only ordered 2 sandwiches and I only ordered 1 and it took about 20 minutes for just me and the car in front of me to get from the order speaker to the window. Hopefully next time will be better but it was definitely not "freaky fast"

I've been a Subway man most of my life but my wife is a fan of Jimmy John's. She says the…read morecommercials about freaky fast delivery are true. So we went here for lunch one day. This is NOT a subway clone. They stick to the basics but do them well. Veggies? Lettuce and tomato, lettuce and tomato, lettuce and tomato...you get the point. Really like the muliti-grain bread. Sandwich was good.