Mad I had to even give it one star. Do not recommend. Don't waste your time or your money. Waited…read moreabout 10 minutes for our food just to receive the fries cold and the chicken strips old as dirt looks like they flash fried the ones they made at noon and we were there at 7 pm. The inside was dirty, tables weren't wiped down and dishes were piled up. I received my food gave it a once over and threw it away and left.

No service! One must order from a kiosk. Next, your food is placed on a counter where you bring it…read moreto your table. The men's bathroom was horrible...dirty, paper towel dispenser hanging open not working. The sink looked like it was used by coal miners. The waste counter was smeared with food, ketchup and mustard. Now for the food: French fries were under cooked and VERY FEW were over 1" long.

King Louie's Drive-In is a good old fashioned Root Beer Stand. What? Give me a break, I am old and…read morethat is what we use to call them when I was a little person. It's a restaurant that makes its own Root Beer and serves burgers. The King is not in my immediate area and it's not even in one of my regular driving routes. So I don't think of him that often. I need to change that, because the short out of the way drive is so worth it. I haven't used the car-hop service, but there are always lots of cars with the cute little tray attached to their drivers side window. So, I have it on my bucket list to try on a future visit. Perhaps, I'll bring my fur child to enjoy a plain burger. Since I don't use the car-hop, I go inside to order and eat in the small dining room. Yesterday, it was full of workers from the refinery and other local businesses. Lucky for me after ordering at the counter, I was able to snag a two top table to enjoy my meal. I normally get the Lion Tamer which has jalapeños on it, but today I went with a King Louie. It's a single smash burger and I added cheese. My topping were only pickles, lettuce, onion and a smear of mayo. I had them hold the tomato. I'm not a fan of mayo, but for some reason I like it on my burgers here at King Louie. The edges of my burger were crisp, it had an odd shape so you know it was hand pressed. It explodes with flavor, just like an old time 50's drive-in. The fries are equally impressive. They are super crispy and done to order, no fries sitting under a hot light waiting to be served. What impresses me is they are fries that still have their skins on. For me, that just adds flavor. Of course, the main attraction next to their amazing burgers is the refreshing homemade, Root Beer. It is always the perfect accompaniment to a burger and fries. Next visit, I having a Root Beer Float and really have a flashback to my childhood.

Stopped in from a couple towns over to pick up wife's new glasses. It was a bit after 1300 so we…read moredecided to get lunch first. Perhaps it is a simple matter of an "airplane" tends to look like an "airplane", there is a familiarity to this place although we have never been here. It is just weathered enough to have character without being quite run-down. It is clean, and the dining inside space is sort of timeless. The service counter on the dine-in side has a big busy menu above the window, but there is also a smaller version (tiny print) that you can hold close and make a choice. We both opted for the signature King Louie (single patty, hand formed, smashed), and fries. We also tried the onion rings as an appetizer someone else mentioned in a review. They were the frozen ones and had a real onion under the batter. My one complaint (a me problem) was the fries. They use the fresh potato with skin style. They almost never quite get to that level of crisp that I prefer. In this case they seemed to have pulled them even earlier (perhaps feeling rushed). The burgers were good, not fancy, but clearly made to order (this is not fast food). It's not a long wait, but I expect like many small businesses they run a skeleton crew as often as they can. We only saw the counter lady and the younger woman order runner for the drive ups. We would certainly stop by again if in the area.

My friend and I came in with an order for 20 BLIZZARDS on Thursday, 7/28…read more "NO Problem" was the attitude of the three young ladies who took care of the order. They went above and beyond. . .kept the already made Blizzards cold, marked/identified all the individual Blizzards, and organized the items and labeled the box for easier sorting. THANK YOU LADIES! GOOD JOB! ALSO, thank you DQ for the "Dairy Queen Miracle Treat Day" and the contributions to the Children's Miracle Network.

Owner of this DQ has control issues, I place an order for a ice-cream cake through the app. for a…read more4:15 pickup. I get a ready for pickup notification shortly after and a charge notification from my bank showing payment pending. I show up 4:00 and I'm told they don't have any order for me, I show the email I show the app notification and even the bank notification. Someone from the back comes up to look at the notification on my phone and called the owner about the order. We was creating excuses for why I wasn't getting the cake even after the employee working there see the proof of purchase, I was handed a cell phone and the owner was on the other end. I went back and forth with this guy he tried to make it seem like I was trying to rip them off because they couldn't find the order. I reminded him that multiple employees were telling him that the order was paid for but he was unreasonable so I hung up the phone. Just as I was going to cancel the order it shows up in the system and print a order with payment verification just as he was informed. I praise the girls for trying to make it right for me I appreciate your patience and understanding. Your boss is a power tripping guy who probably treats his employees even worse. I will drive to the town next to us for our treats next time.

I try to post positive reviews. I cannot this time. This evening I drove through and ordered…read morefood. I ordered sour cream (2), which they charge for. Got home and no sour cream. My receipt showed they charged me a quarter, which I believe is the price for one. This has happened EVERY TIME at this location. Never once has my sour cream been in the bag, yet every time I get charged for it. What I find interesting is that they put several ranch sauces in the bag. I never even ask for ranch. From this point forward I am never ordering sour cream here again. I am tired of paying for something I don't get.

Horrible crew, rude as can be. No sense of urgency, this location has been bad for far too long…read more Not sure when any kind of leadership is gonna step in and get rid of these employees. Obviously any establishment begins with the leadership it follows

May 2024 Update: Is…read moreit normal to ride a bicycle through drive-thru, order, and pickup food?! Is this an Illinois thing? That was sure strange! However, other than this anomoly....food was made as ordered and even with a bicycle in front of me- drive-thru was quick and efficient.

Heather should not be opening.... general Mangers should care about there customers food should be…read moretop notch for breakfast not so bad where you can't eat it everytime heather opens you you can sure taste the difference in your food you be able to tell the difference

Their person at the cash register needs to learn basic math before working a register for one and…read morefor two told us to go to spot 2 when someone was in spot 2 and left the window. Do better.

I asked for a burger with extra pickles and I got 3 pickles on my burger. When I asked for more…read morethey said that the normal amount of pickles on the burger is 1 and they put 2 extra pickles. I then asked for a cup of pickles and the side cup had 7 pickles in it. I am very ashamed.

Update May 2024: How…read moredarn cute is this location. They always say "you are king" when you go to drive-thru!!!! Loving this! I can honestly say that this is one of THE best BK's! I have never had a wrong order and everything is fresh!

My friend and I went June 27th at 8:30pm. They made us wait to order then only took my friends…read moreorder. I stood at the register waiting and they just kept looking at me and no one took my order. Then I got upset and complained about it. The one girl started waving at me to shoo off like I was garbage. I get why I never see much business there when driving by. Customers won't patronize a place that is lacking customer service. They didn't apologize or anything just got rude with me. Very disappointed in this establishment. I never did get my order placed either.

I understand everything has gone down in size and up in price no matter where you go. But, the…read moreCobb salad I ordered had old lettuce and chicken that had to be cooked over a week ago. The tomatoes were old as well. No date on the package so I imagine I got one that was expired and they didn't care to make it right. Over $15 for my meal and I had to throw more than 1/2 away. Don't bother with this location.

I came here on a Saturday around 2:30pm. The service was horrible! We went through the drive thru,…read moreand we ordered a grilled chicken sandwich combo. When the teller rang us up, we immediately noticed a price discrepancy between what we were charged and what was on the menu. We asked why the price was different, and asked to speak to the manager. The manager told us that the price was the price and no we could not get the menu price. She then proceeded to say "If you don't like the price, you can take the food or leave it. Take it or leave it!" This was incredibly disrespectful and discouraging. We told her that we would leave the food. The manager at this location needs training in customer service to learn how to talk to and treat people. This type if treatment is unacceptable and I will not return.

Chicken, Fries and Cheese curds were delicious! Ordered a combo and when I ordered a Diet cola I…read morewas told they were out of diet. I am diabetic so I needed the sugar free so my wife and I neither one got a drink after paying for it. The place is small and only has 2 tables. The place just needs to be dressed up a bit!

My husband wanted to try something new so we decided to try Heaterz chicken since we were in the…read morearea. Upon arrival, the place appeared ti be closed. There was only one car on the lot, and it didn't look like the lights were on. Another vehicle showed up and went to the door. Lo and behold they were open. We followed suite and went inside. The young man at the counter didn't greet us. So we opted to use the self service kiosk. We already browsed the menu ahead of time to make everything easy. We both ordered the chicken Sandwich combo, which comes with 1 side and a breadstick. You can choose what flavor you want, so i opted to get the Nashville hot (Spicy). We waited about 10 minutes before we got our food, i checked my bag to ensure everything was correct and headed home. The food was still piping hot once we got home. The Sandwich was juicy, and tender. Seasoned well, and not overly spicy. The fries were crispy, but yet still soft in the middle. They were little spiral cut fries. The breadstick was soft, and fluffy and the Parmesan drizzle on top added extra flavor. The Nashville street corn was delicious. The Parmesan drizzle was a great added touch. I would add a little salt to add some flavor/seasoning and some shredded Parmesan for extra texture. There are two small tables inside for those who want to dine in. There are also a few slot machines for those who like to play slots. It's painted black so it makes the place feel small and dark. Plenty of parking outside. Definitely worth giving them a try.

I went here a few weeks ago for lunch and it was quite the struggle. It was a little before lunch…read moretime so there wasn't a rush of people yet. I went through the drive through because there were only 2 cars in front of me. I ended up getting stuck in the middle of the drive through with multiple cars behind me and couldn't exit. Overall it took about 25-30 minutes to get through the drive through. I'm not sure if they were understaffed but the people in front of me only ordered 2 sandwiches and I only ordered 1 and it took about 20 minutes for just me and the car in front of me to get from the order speaker to the window. Hopefully next time will be better but it was definitely not "freaky fast"

I've been a Subway man most of my life but my wife is a fan of Jimmy John's. She says the…read morecommercials about freaky fast delivery are true. So we went here for lunch one day. This is NOT a subway clone. They stick to the basics but do them well. Veggies? Lettuce and tomato, lettuce and tomato, lettuce and tomato...you get the point. Really like the muliti-grain bread. Sandwich was good.