I love Fazoli's. That's it. That's the post. I came here while in town a couple weeks ago and I forgot how good Fazoli's is. I describe Fazoli's as the little brother of Olive Garden. The food is very good and the prices are great! I got the chicken parm and it was excellent! Very fresh, very filling, and well made! At a cost of around $13 after tax you seriously can't beat it! read more

THE WORST! First, they gave our order to the wrong table because the cashier didn't give us a number for the table. They took the lasagna back and tried to give it to me, but I would not take it.. I think they took it and ran it through the warmer again and gave it to me anyway. Second of all, I saw someone in there with a dog, wasn't a service dog, and was eating out of a dog bowl in the restaurant. Never again!!! read more

Went here for dinner,we got the ultimate sampler,house salad,toasted ravioli,orange cheesecake,everything tasted so good,plus they're very generous in giving garlic bread,staff are friendly and courteous. read more

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Still a great restaurant. The food is good, service is fast and friendly. Many Fazoli's have been hit and miss, but this one has always been great. I recommend the Classic Sampler over any entree. The breadsticks are so good. So good in fact, you may want to buy some extra to take home. You can find coupons in the mail and also through the app. The ones in the mail can have better discounts. read more

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I ordered two $4 Senior specials, one lasagna and one spaghetti and meatballs. The meals come with two breadsticks and a choice of a salad or a slice of pizza. The lasagna wasn't anything special. The spaghetti with meatballs came with two meatballs. I added a side of 3 additional meatballs for $2. The spaghetti I would order again. The portions were smaller but you can't beat the price. Both salads were fresh and the breadsticks were delicious. My recommendation on the lasagna is add more meat. The ratios didn't taste right. read more

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MAN! I have not been to Fazoli's in ages so I was surprised they were still in business. Got some on New Year's Day as they were one of the few places open on NYD and they have a drive-thru minimizing human interaction. The garlic breadsticks are very addicting. I ordered the Classic Sampler which is lasagna, spaghetti and alfredo. I will admit, I was scared to bite down on the meatball because most places that are not authentic Italian restaurants may not have great meatballs. I was pleasantly surprised that the meatballs were great! It was only 1 in my spaghetti so I felt like I had to cherish that meatball half a bite at a time. It could of used more sauce on the spaghetti. Seemed like a lot of noodles and not enough sauce. The alfredo was good too but I wish I had added chicken and gotten more sauce. It needed just a little bit more love. The lasagna was on point surprisingly. I'd come back with more customization or stay at home and cook the same thing but add those buttery garlickly breadsticks! read more

Fazoli's - Classic Sampler - Italian Near Me - Bridgeton, Missouri

I came to this location today. I haven't had fazoli's in years. My boyfriend has never had it before. Rating would be about a 4 to 4 1/2. Food was delicious and smoking hot. Ambiance was great. Service was ok. They forgot to give me my drink. I had to go up to the cash register to get it. No big deal. Did not realize that they had the self serve machines as well as grabbing your own to go box and your own silverware to use. Purchased 2 chocolate chip cookies. Was not offered a refund. Got 3 brownies for free. Brownies taste like dark chocolate. I would definitely recommend this place to those who love Italian food cause I am one of them. Stuffed shells tasted incredible. I loved them. Breadsticks were on point but not hot. Wait time was long at Olive Garden. This place was a short driving distance. Staff did not greet us when we walked in but they were friendly in the end and asked how everything was. Place was not loud which is nice when Olive Garden had 9 parties waiting and noise level was up. read more

Me and my husband visited this location and we were overwhelmed with the outstanding hospitality presented by your staff and over your employee Lewis he was very punctual fast paced and welcoming he helped us out with different suggestions and directed with the best decision and was just overall respectful you don't see that type of hospitality too often nowadays so we wanted to show gratitude and say thank you for your customer service we will visit again!! read more

Stopped in here for a quick, affordable Italian dinner. Hubby and I both ordered fettuccine alfredo. He also got a Cesar salad - it oddly had no croutons? The service was quick, the food was good, the breadsticks are PHENOMENAL. I don't care what anyone says - these breadsticks are buttery, soft, always fresh and better than higher priced Olive Garden. Did I mention that they walk around and offer you UNLIMITED breadsticks?! Tip - download the app, they are always offering coupons and BOGOs read more

Fazoli's - Chicken fettuccine alfredo, breadsticks, broccoli fettuccine alfredo - Italian Near Me - Bridgeton, Missouri

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I ordered online for me and my family after our long day out. We picked up and went home expecting to be able to enjoy the $42 meal we just purchased. Our pastas were dry and the breadsticks were horrible. 12 came with the meal and all were played with, ripped apart, and smashed before being bagged for my order. I was so speechless and pissed that they bagged this up for me and my family as if we were dogs. This is horrible and unacceptable. I don't stay close so going right back up to this location wasn't possible smh. Such a disappointment read more

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There was an order placed for breadsticks to be delivered today at 12:30 and got a message stating that they canceled the order without notice. Not happy about it and I will be blasting this and letting everyone know that this place is terrible read more

For fast food Italian- Fazolis is pretty dang good! They have so many different options on their menu! My favorite is the Fettuccine Alfredo & add grilled chicken. Another good one is the Twice Baked Lasagna ! read more

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We visited the Alton, IL store#5903, the employees were all very friendly, the atmosphere in the restaurant was fun and relaxing while they were getting customers taken care of, the food was hot and delicious. The restaurant was clean considering how busy they had been. And as always the bread sticks were plenty!!!! read more

We bought the family dinner with two pastas and a pizza. We had the Alfredo and spaghetti. The spaghetti was disgusting. It tastes like spaghetti-o's, the canned pasta and sauce I ate as a child. Terrible! What a waste of money. The Alfredo wasn't bad and the pizza was ok. I had to eat those dishes since the spaghetti was terrible. And it's not just me... my husband said it tastes like spaghetti-o's too and that was WITHOUT him hearing my comment. Then my brother tastes it and agreed it tastes like spaghetti-o's. I won't be coming here again. read more

Normally always enjoy Fazoli's until tonight. Ordered 3 entrees, extra breadsticks and a lemonade for the kid for delivery like we always do. They got the drink wrong so I informed them. They said they required a photo before they could do anything about it. Of course the kid drank it because they are a kid. Super sheisty, petty customer service, unwilling to refund or credit me for a $3.49 drink. We won't be ordering from here again. read more

I ordered The Ultimate Fettuccine Alfredo w/ Breadsticks & a side of Meat Sauce, they forgot my Meat Sauce on the order. I wanted a Lg. Strawberry Italian Ice, but this was the 2nd time that I had visited & been told that the ice machine was broken. The food is very good & the prices are reasonable. Customer Service could be a lil' better & the overall cleanliness of the restaurant inside could be better instead of crumbs allover the floors & tables that had not been cleaned & sanitized thoroughly. Their money maker($$$) is their Breadsticks which are delicious, addicting & better than a higher priced Olive Gardens. If U want some good Pasta for a Fast Food price then Fazoli's is the answer!! read more

Fazoli's - Ultimate Fettuccine Platter - Italian Near Me - Bridgeton, Missouri

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This is not the real Italian food you may think of. However, nonetheless, it is decent food when you are in a hurry and you need a meal. When you don't want to cook or travel too far to eat a decent meal, this is the place. The desserts are best to me and the sandwiches, well sandwiches are what they are here and they are not bad at all. I have nothing bad to say about Fazoli's it has always been a good cheap family place to eat at and yes they take short cuts on the food, but that is what it is a chain restaurant and they are good at what they do. The thing I like, the customer service, this makes the food better to me, even if it is not the bomb...diggidy...it is decent, wholesome food with great customer service and that means a lot to me. I would rather eat here than at McDonald's. You have enough of a variety here that you can enjoy yourself eating her 2-3 times a week sometimes if you like pasta and close to Italian themed meals as possible. read more

Fazoli's - Having dinner Fazoli's is excellent for this reason. Quick and fast. - Italian Near Me - Bridgeton, Missouri

Went here just a couple days ago. Merical was so kind! She convinced me to get a featured menu item and it was delicious! Will be returning!

Very upset with the customer service I experienced today. There was a misunderstanding on an item I ordered and the manager was not understanding or helpful to the situation. I go here often but going forward I will no longer be coming here do not appreciate the service I encountered and it very much seemed based off my skin complexion. Scared for your safety smh never again and I didn't get my food I left read more

Bought half gallon of Sweet Tea($4),10pc. wings($13.99) & Baked Meatball & Spaghetti($10.99) extra meatballs(3)($2) & of course the garlic butter bread sticks. 5 of the wings were Garlic/Parmesan & the other 5 were Honey Barbecue. The wings were on the small side and I didn't care for the Garlic/Parmesan they didn't have a lot of flavor. I liked the Honey Barbecue. The wings were also a little on the tough side. The 3 Meatballs they give you are about the size of a donut hole and they taste ok nothing exciting. The spaghetti sauce was good but could have used more and the spaghetti was cooked Al-Dente,Perfectly cooked. They give you enough for 2 but get extra meatballs! I haven't eaten here since 2015 and looks like it will be a while before I return. The Tea had a brewed sweet taste I liked it. The breadsticks were ok. They are always hit or miss. These were more on the bland side. I prefer the bottom of the sticks to be saturated with the butter garlic sauce these had just a hint of sauce. Total price $30.98 Used the $10 off when you spend $30 or more. Brought the bill down to $22.87. No way would I pay regular prices not worth it. The restaurant was very clean in Bridgeton,Mo. The lady cashier was very nice,friendly & gave me 2 extra Free breadsticks! I think I'm in Love! read more

I heard the manager say that Fazolis is using STL for their test market in several changes they are making. I love the changes! Changes like real silverware, plates and cups. They redecorated the inside of the restaurant, the colors are lighter. They started a number system and bring the food to you instead of you walking back up to the counter after the pager went off. I'm guessing the food hasn't changed, but I had never ordered just plain ravoli and meat sauce there before. I did today and I was impressed that it was so hot I couldn't eat it! To me, their food is mediocre in temperature, so I was glad to wait a few minutes. They also had someone offering breadsticks, which they used to do and I had not seen in forever. Fazolis has re-gained a customer, here's to keeping the changes! read more

Food was ok. Restaurant was gross inside, dirty tables, and some black gunk (maybe mold) in the sprite.

Awful awful awful! They got my order wrong and still charged me for it. Ordered chicken fettuccine which is more expensive, and they gave me regular. Got ripped off for about five to six dollars and couldn't go back through because the line was huge. Disappointed my dad told me this place was great :( read more

I received a coupon and had never been so I decided to give it a try. I ordered the classic sampler through the drive-thru. The worker was friendly and promptly handed me the food. I couldn't believe that it looked just like the picture. That never happens! I enjoyed it. I'll be back. read more

For what this is - fast food Italian - I love this place. You can get fast casual Italian food that's relatively cheap, and you can even get it in the drive-thru. There are always specials and coupons to use as well. The breadsticks are quite good and help at soaking up the sauces from your meal. If you're dining at the restaurant, someone will come through and bring you additional fresh, hot breadsticks if you want them. Breadsticks (5/5) - They come with your meal, and you get more if you eat there. They're good quality, especially for free. Lemon Ice (5/5) - Like a lemonade slushy kinda, very refreshing, good for kids and adults alike Strawberry Cheesecake (4/5) - Is it crazy that this little fast food place actually has good cheesecake?! Well, they do. Italian Sampler: 1) Lasagna (4/5) - pretty good for fast food 2) Fettucine Alfredo (4/5) - after you stir the sauce over all the noodles, this is one of my favorite parts of the sampler 3) Spaghetti (3.5/5) - The sauce is pretty good and noodles cooked well, but I have just preferred other spaghettis more read more

Paid twice for my meal after the app didn't send a email confirmation but charged my account without sending over the order... Bad customer service.... read more

Very disappointing. Two of us for dinner, wanted something quick but where we could sit down. I have not been to Fazoli's in many years but remember that they circulate with breadsticks and that there were big portions for the cost. This Fazoli's does not look like others that I have been to. It looks like a former other fast food restaurant that was very cheaply converted. The staff was friendly, although not very efficient. The food was passable, but not worth the cost. Nor were the portions large. They clearly have changed over the past few years. There was an employee circulating with breadsticks, but we had finished our meal by the time she got to us. I remember this being one of their hallmark items of customer service. She also did not have enough breadsticks for everyone. I think if you are going to offer this service, it should be a complete service and not something that is only partially implemented. Unfortunately, we will not go back, the quality of the food and the half-attempted service is simply not worth the price. I did see that they have an all you can eat pasta option. If you are willing to wait and are not that concerned about the quality of the food, this may be the place for you. read more

Fazolis is one of my favorite stops on our yearly cross country trip to my hometown. Unfortunately Arizona has none so we stop every chance we get. This one was no exception to being a favorite. Quick, cheap, and delicious. read more

A friend of mine and I wanted Italian food that was at a relatively decent price. The restaurant where we wanted to go in Maplewood was closed for good just recently and didn't find out until last night when we were going to go there. The other Fazoli's were we were going to go was closed for good, too. Both of us were freaked out a little that two place where we go regularly are closed. After reading some reviews and some different comments, we decided that we would go someplace else but that place was too crowded so we went to this Fazoli's. We weren't sure if we wanted to go here. but we did. It's set up like all of the Fazoli's where you order at the counter and then they bring the food to you at your table. They have made significant changes; everything used to be in plastic like a fast food place but not anymore at this location. They serve it on china type plates that are oven safe because our food came out to us probably directly from the oven or broiler. There are metal knives and forks and not plastic. It's a major improvement over how they used to be and feels more like a restaurant and not a fast food joint. Their numbering system makes it easier to find you when they bring the food to you; you don't go get it anymore like it used to be. The food has improved considerably and it tasted a lot better than the last time I was at a Fazoli's. Overall, they have made some good improvements to it and it's much nicer than it was before. read more

Fast service and good food! The workers were really nice and attentive as well. Will definitely be back!

Need to feed a family of 7 inexpensively? Hit up Fazolli for the family meals. You will have enough for leftovers.

This is my second time grabbing food from here and this is probably the worst time. I had a Togo lunch order due to me being on a time schedule for holiday shopping! I ordered the fettuccine with marinara and a slice of pizza. The pasta was BEYOND dry and had a half a scoop of sauce on it, the pizza slice isn't even worth talking about. The service is the best thing about this place. The guy at the front, I presumed was the manager because the name on my receipt is a female's name. I'm super disappointed because there was a good amount people in there so I was hoping that I was going to get something good but the total opposite happened. This is below mediocre food, and I would not recommend this place. You're better off eating cafeteria food. read more

Fazoli's - Cheese pizza, couldn't even finish it. - Italian Near Me - Bridgeton, Missouri

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Always great friendly service, and always clean! Best bread sticks around! Love Fazoli's

Traveling through town stayed the night and thought why not Italian? Order some food to go was really excited but when I got to my hotel and tried everything it was just a disappointment. The sauce taste like can sauce and I ordered the baked ziti I've had better, my husband ordered chicken Alfredo and the chicken looked like frozen crispy chicken I got my daughter the kids Alfredo and she will eat anything but she did not eat that, both Alfredo plates sauce was lacking a lot. The pepperoni was alright and I did get a chocolate cheesecake which was delicious. Because the pepperoni pizza was okay and the cheesecake that's why I gave it a 3 stars. read more

Stopped in with some friends for a late lunch. Cashier/Waiter Corey looked annoyed that we were wanting to order food. Took several attempts for him to ring up our order correctly due to him just not paying attention, despite the order being put in the system correctly Corey still managed to give us the wrong salads and forgot the soup we ordered. Ok no big deal everyone makes mistakes, right? We move on and try to find a nice table to sit down at, after walking around for a few mins we found a clean table. Most of the tables had either trash still on them or haven't been wiped off properly and the place wasn't even busy so not sure why that was. I ordered the ultimate sampler with double spaghetti and meatballs instead of alfredo pasta, food arrives and I see ONE meatball for a double order of spaghetti and MEATBALLS. I asked a waitress walking by if I could get at least another meatball and she said that's how it's supposed to come. After telling her that i didnt think that was right she went and brought me one with an attitude. ONE meatball for a double order of spaghetti and meatballs! Now the breadsticks, this is the reason why I come here, its thr reason my friends came here and it's the reason I think most people come here, because of the UNLIMITED breadsticks... My friends and I each got one breadstick on the side with our meals, as you can probably imagine that disappeared pretty quickly, now the waiting game begins...not a single waiter to be found coming around with breadsticks, after waiting around for about 4-5 mins my friend just gets up and goes to the counter and asks them for some more. We each get 1 more. We slowly eat those hoping someone will come to bring us more before we are done but again no such luck. Finally Corey walks by and we ask him for more, he says they are making some, at this point we are just sitting there staring at our cold pastas with no bread. Finally Corey brings some and guess what, he brings us TWO (theres 3 of us!) and they are crushed/bent like they fell on the floor or something. I immediately ask to speak with his manager, manager comes and apologized and shortly after we got a good fresh batch of breadsticks. Corey is very rude and clearly doesn't care about his job, In front of his manager I said to him "so this is what you bring 3 guys who have been waiting for breadsticks for about 10 min? and his reply was "yeah" his manager immediately told him he was going to take care of it from here and told him to leave. I hope this Corey will be dealt with accordingly because he is not someone I would want working for me. Overall very annoying and stressful experience and we decided we will not return anytime soon. Sad because I had good memories of fazolis from my childhood and the food when done correctly is actually good and priced well. read more

~drive thru~ Came to eat the other day after work, had never tried it before and figured 'why not?'. Glad I did! Bread sticks melted in my mouth and the sauce had decent flavor, (which I added a little cheese to when I got home). Was disappointed, however, to find my sauce had spilt some in the bag when I got home to eat it! Definitely worth a quick dinner. read more

For a drive-thru Italian place this was A-OK in my book. Their salad was a joke though, honestly, a joke. Brownish iceberg lettuce that was visually lacking. The pasta and breadstick were pretty great! This won't be a daily dining experience but it's fast, cheap and easy so I'll be back peridically. read more

My daughter and I come here a lot for lunch. The food is always good, and there are many options for vegetarians and kids :) The bread sticks are delicious! The dining area is calm and nice to eat in. read more

I like Fazoli's, always have. Their pasta is good, the pizza is good, and the bread sticks are fantastic (and very unhealthy). My favorite is their Chicken Broccoli Penne and their Penne with Creamy Basil Chicken. However, you can't go wrong with the Ultimate Sampler. read more

I love this restaurant because it really do like it be sometime, you know how it do be? Yeah. Some time it be like that. I had big yum yum food which i ate and taste big good. Easily best mexican food in town. read more