BAD DELIVERY SERVICE, BAD CUSTOMER SERVICE.
We had no drinks in the house, and didn't want to go out in the rain to get any. So we ordered four pizzas for my family, with shakers and a two-liter of Pepsi. There was a 1/2 off coupon available, so it was a great deal!
However, our pizza delivery driver got lost-- the pizza place is only three or four miles from our house. He got lost for quite a while, and when he finally got here late, didn't have the shakers, or the drink-- the entire reason we ordered the pizza. We were still charged for it! He called his boss, who said we could get a free two-liter and shakers next time we ordered, and left abruptly before we could really work out whether we could be paid back or if he could go get our stuff, or talk about any other option. And we had given him an eight dollar tip because it was storming!
We called this Papa John's and were told we wouldn't be able to get our stuff, and that we would have to get it free next time we ordered (which was starting to look like we wouldn't order from this restaurant ever again). My boyfriend remained insistent, and eventually he got us our drink. After forty minutes or having to go to a different store to get it, we were delivered a very warm Pepsi. We finally sat down to eat, and figured out the toppings were sparse on some of our pizzas, and they also were barely cut.
We will not be ordering from this location again. read more