I came in tonight for a carry out order. The order was ready exactly when quoted (love Papa Track), but the real star here is the employees. Everyone is SO nice and the experience I had today will keep me coming back over and over. I wish I had gotten the young man's name that was working the register because he knows something about customer service! We need more people like him that just make you feel better about your day. Not to mention, the pizza is always wonderful! read more

still waiting..... Maybe you should call another pizza restaurant in Jasper if you'd like to have your pizza delivered in a timely manner. Spoke to Greg two times after waiting an hour for delivery, he doesn't know where our pizza is, and doesn't have time to be concerned about our order which was placed almost 2 hours ago! read more

My pizza had been dropped or mishandled somewhere in the process. Very disappointed. Taste of the pie was on par. read more

Papa Johns Pizza - Pizza Near Me - Jasper, Georgia

No joke! If you want GREAT food along with amazing service get it from Brennen and his team at the Jasper, GA location! Tonight I had to feed 13 starving kids and 5 hungry dad's thinking, there is a good chance something would be wrong or forgotten. NOPE! It was perfect and a great deal! Brennen and his guys hooked it up!! Thanks very much!!! read more

to many many questions. tell Shaq he needs to work on CSI asked too many questions, too many steps to go through for delivery. wants delivery fee and tip for driver. Delivery fee should go to driver. read more

yo what up! Just because I put a damn ! doesn't mean this is gonna be good! So if you don't work at papa john's get yo ass on and keep scrolling! anyways y'all's pizza is terrible! How can pizza be that bad! Literally you just smack some dough down, smack some sauce down, and sprinkle some cheese on the damn thing! How difficult is that! Even if y'all do that, there is way too much sauce! Like damn when i eat y'all's pizza i wake up and my skin is red! Like no one needs so much sauce! Sprinkle some more cheese why don't ya! And golly grease ball! Yalls pizza have more grease then my hair on wash day! Yes i just quoted that but don't turn this around on me! So step it up cause i wonder if yall just keep the good pizza for your fat selves! Fix this i demand! FIX IT! seeya wouldn't wanna be y'all's bum ass! read more

Pizza was light on toppings with almost no cheese. Primarily it was just bread for $15. They should be ashamed.

Extremely rude night-shift. We tried to place an order, the money came out of the account but the order didn't go through. Tried it again, and the same thing happened, totaling $145. When my husband called and asked for help, the man he was trying to speak to hung up on him. So now he's on his way to place and pick up the order with cash, putting us out $200+ for PIZZA. (As if $72 for 3 pizzas wasn't ridiculous enough.) read more

Two weeks of abysmal service from this restaurant. Last saturday, I placed an order online at 8:30pm. The order was canceled by someone in the store. When I called to see why it was canceled, the staff told me that the were closed because they clean their ovens on Saturday night. The busiest night of the week and the first Saturday of college football. My wife then called in and placed an order over the phone. An associate took the order and we waited. After an hour we called back and they gave us the same excuse. On to this week. 5 o clock on a Saturday. I placed an order online. When it arrived the order was wrong. I called and asked to speak to a manager. I waited on the phone for 30 minutes before I hung up. This place has gone downhill and I will not be ordering from them again. It is ridiculous. read more

This is the only pizza place that delivers where i live. I appreciated that for awhile, but the past 6 months or so it's like EVERY.SINGLE.TIME we order, there's always an issue. One time our order got cancelled, no phone call no text, nothing. Just an email which for some reason went straight to my spam when their stuff usually doesn't. The next time, they closed early for cleaning, which is fine but my order had been in for an hour before i was informed of this, and it wasn't late or anything when i ordered. This time, i tried One more tine, and they're short staffed, okay understandable a lot of places are. But it's an hour and a half before closing, so you figure that's still time even being short staffed, but then they just asked if they could cancel, i explained this has happened multiple times and the answer was "ok". I told them to cancel and I'll go somewhere else. I get places are short staffed rn, but how many times is this going to happen? I won't order there again. The ONLY thing i really do like about the place is a couple of the delivery drivers are awesome. They were always so friendly when they did come out, i even had one offer to go back on his own time and get an item that was forgotten to which of course i assured him it was completely fine. They're nice people up there but management needs some people skills work, and to figure this all out cause 3 times cancelling is 3 times too many read more

When someone schedules a carry out for a specific time, that means it should be ready by that time...you literally have a ton of extra time to prepare for this since it's not made right then. Then when the customer is frustrated because they are now standing in your store for 20 minutes past this time, you don't give them a blank stare and say "I'm sorry" in a sarcastic I'm not really sorry tone. This store needs to get their crap together. Pretty sad that Little Caesar's in Jasper has better yelp ratings than Papa Johns, Pizza Hut and Dominos! We'll just start spending all our pizza purchases at Johnny's, Marcos or Little Caesar's I guess. Thanks for delaying our 3 hour road trip by an extra 30 minutes and counting. ***Update*** After 30-45 minutes of waiting in the lobby. The lady asks what the name is again, she walks to side and looks for our boxes, asks the manager where ours is, to which he says he has no clue. At this point we ask for our money back and they gave it back with no real Sincere apology. The manager was just yelling at all the employees but wouldn't take 2 seconds to talk to upset customers. read more

This is the only pizza place that delivers to our house so our hands are tied. More often than not, the pizza doesn't arrive on time. Half the time, the pizza is cut lopsided or made 70/30 instead of 50/50. When I was in the store, I've seen the manager wipe her nose or push her hair back with her hand prior to touching food. Hopefully the oven baked off any potential germs. The timer on the app is not usually accurate so setting expectations or planning is difficult. We are thankful they updated the app to reflect the status of our order but what good is it if they don't give an estimated time before you click purchase? The best asset this location has are the usual professional and friendly drivers- particularly Peggy!! read more

First time trying this location and the papadias that I saw advertised on tv. The exterior looks nothing like the commercial or online. Overcooked! Please adjust the temperature or the cooking time for this product. Could've tasted better if the bread wasn't burnt. read more

Papa Johns Pizza - Papa John's Papadias - Pizza Near Me - Jasper, Georgia

Good chain pizza. Super fast service in my impromptu visit today. Large pizza for $8.00. While I originally ordered a regular crust, I changed it to a thin. However when I picked it up 10min later it was a regular crust. No big deal. Tasted like a Papa John's pizza. read more

We ordered the pizza to be delivered at 6:45 and it didn't come till after 8 and might I add that the papa johns is only ten to 15 minutes away from my house. At about 7 something I called Papa Johns and they said they were on there way and they were being rude about it about 30 minutes later I called again and they were once again being rude to me and maybe about 5 to 10 minutes later they finally showed up. read more

If I could give zero stars I would. Ordered 2 pizzas and it took 2 1/2 hours to get the food. I live 5 minutes from the store. When I called after the first hour, they said the driver was stuck, after the second hour I called and they said that his car was broken down and the new pizza was headed my way and they were walking out the door with it... 30 minutes later it finally arrived COLD..... I probably won't ever be using papa johns again read more

Everyone needs to watch the Jasper location. They are charging extra stuff on and not able to tell you what it is for. I ordered on line and after it was delivered they charged me $4.28 more...I was given the 888-275-7272 for online ordering customer service and they only seen where I was charged for what I ordered. The man on the phone said that he would put a ticket in and that I should get a call or email from the General Manager. Guess what I already spike to a person who said he was the GM for this location an his name was Shawn Kelly. He was very, very rude and raised his voice to me when I asked what the $4.28 was for. He only replied with you must have added something to the order. I responded with I think I would know if I called the store and added something to my order. I did not. He said oh well you need to call the online support people they have to tell what was the add on. I explained to him AGAIN I did this already and they don't see anything on my ordered other that the 1pizza I ordered. So beware everyone make sure you watch your charges cause someone is charging extra stuff and trying to give the runaround when caught. read more

Treated poorly by employee. We have been very loyal customers sometime the pizzas made wrong but we don't usually complain because we love pizza. But our complaints about that last visit have been ignored and it has been over a week. We will be moving on to another pizza chan sadly. read more

I have been to this location numerous times. Usually there's a young lady working behind the counter. Today, however, there was a gentleman -kind of a big fella- working behind the counter. I gotta say, usually my pizza comes out looking kind of sloppy -burnt sauce on the crust- and today my pizza looked superb! Not only that, but it tasted so good! I hope he's working the next time I come in. read more