Ordered from this location twice in a span of a week and a half (truck in shop for repairs). Both times, food was delivered promptly, and the quality was top notch. Pizza was good, prepared correctly, and delivered hot. read more

I only eat pizza a few times a year, and I haven't been to this site since before the COVID lockdown. Although I received both steaming hot pies at the scheduled time, the Works pizza could of had more meat. Nonetheless, the toppings were tasty. The person making the pizza was friendly. read more

Papa Johns Pizza - The Works Pizza and Shaq-a-Roni Pizza - Pizza Near Me - Baytown, Texas

Ordered a thin crust cheese pizza. It was more like think crust cheese bread with approximately 1 teaspoon of sauce on a few pieces. The sauce was only by the crust. A total waste of money! read more

Please check your orders before you leave the establishment because they will give you the wrong order and won't have a solution or want to refund you the money. Called and asked for the managers name because he was being rude and hung up on me. They ran out of desserts and he never mentioned it when order was picked up just gave me something else instead and thought that was ok to do like if he was paying for the things I ordered. He said you should've checked the order before you left knowing he didn't have any brownies. read more

Ordered the Shack pizza and they did NOT cut it. At our office we had no utensils so we had to rip it apart. Ordered bread sticks and got like 2 tablespoons of pizza sauce, and last I ordered a sausage/mushroom pizza and barely had any sausage or mushrooms. Worst part was the $45 bill. What waste! read more

Pappa Johns uses real cheese, and they actually hand toss the pizza in-house. At the moment, you can get a large 1 topping pizza for $7.99. Sure, this isn't the best pizza in the world, but for the price, you're not going to find better. The thing I appreciate about Pappa Johns is the consistency. The cheese and sauce are always spread out evenly. This is the best pizza place out of the main pizza chains. This location has always been good. read more

Papa Johns Pizza - Large beef pizza with extra sauce. Cost $7.99. - Pizza Near Me - Baytown, Texas

Another let down from a food establishment in the great city of Baytown. I'm wondering if it's the establishments or just the city of Baytown producing poor food and customer service. Ordered pizza from here and they forgot our two-liter. My husband managed to catch the delivery guy and he says,"oh well they didn't give it to me before I left" and then just looks at my husband like that's it. No further solution, no apology. Dude didn't even offer to come back with it until my husband asked about a refund. Yeah delivery guy never came back. Also, they now place the sauces directly in the middle of the pizza. So the ink from the skew at the bottom of the container can adhere to the pizza. read more

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I don't think I need to use any words, but that how my pizza arrived. It still tasted Great 4* for flavor but Comon! read more

Papa Johns Pizza - Pizza Near Me - Baytown, Texas

Ordered a couple of pizzas and an order of wings. Wings sucked. They were heavy breaded grocery store cheap chicken nuggets, that were microwaved and a little bit of bbq sauce sprinkled on. Sauce didn't even cover them. I guess they considered that bone less wings. When ordering again, sticking with pizza, and nothing else. read more

I have been severely underwhelmed with the past 3 pizzas I've gotten from here. It's like they hire the laziest employees on earth. I added extra cheese as one of my toppings (the 3 cheese blend) and when I got it you would have thought I ordered light cheese. There was hardly any cheese in the middle. Cheese is the best part of the pizza so this is as a huge deal for me. Especially since I paid extra for more cheese. The veggies I got on here were also just kind of thrown in the middle instead of sprinkled all over. I mean it's really not that hard. Make the pizza the way you would want yours made. Ps- the whole reason I added extra cheese is because my past pizzas from here were skimpy on the cheese so this time wasn't an isolated incident...just the worst offender so far. read more

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Terrible service they took super long to find my online order they always have issues every time we go and nothing has changed. They somehow always have it lost and the people working there have attitudes and it's very unorganized and unprofessional. The food is sometimes good and sometimes bad however the wait time for it was around 2 hours. Another thing is that since they always have my order lost they don't start it until I get there and they made me wait another hour just to receive it. The app says a certain time for pickup and they always make me wait a lot longer. read more

I placed an order online, for contactless delivery. The delivery driver totally disregarded this, refused to follow protocol even after I asked him to, and handed me my food directly, making no effort to keep a safer distance or even. He also made me sign a receipt and hand it directly back to him before I was allowed to have my food, causing our hands to touch. I was absolutely disgusted and appalled that he cared so little about practicing safe social distancing. One box also had the safety seal broken open, and my food appeared to have been tampered with! There was a large, very obvious thumbprint on one slice, and food was missing. This is such a disgusting experience, and I will definitely not be ordering from here ever again. read more

Papa Johns Pizza - Thumbprint in food - Pizza Near Me - Baytown, Texas

Thankful that meko called and let me know there may be a wait time due to delivery driver being out and she would put my order on planned so it can be hot and fresh when I receive thankful for meko at the Baytown location- Mr Martin. read more

Placed an order for delivery tonight. It took 2-1/2 hours for delivery, it was cold when it arrived. When I tried to contact the store the phone rang and eventually disconnected me. SUCKY CUSTOMER SERVICE AT THE BAYTOWN, TX Store. Tried this several times and still couldn't get thru. So finally got their call center to see if they could help. I was told that the store delivers until 12 am, so your pizza would be delivered tonight. Seriously I placed the order at 6 pm, why would I want it delivered at midnight?? I had to repeat what he said, so i could confirm i heard that correctly. PAPA JOHN'S Customer service sucks too. When the driver finally arrived, i asked him if it was cold and he just looked at me like a deer in headlights. Then he said, yes we are really busy at the store. This will be my last order with Papa John's pizza. Obviously they don't care about their customers (at the store level and corporate level). I would rather spend my money with an establishment that wants to give good customer service. Sadly I would have driven to p/u the pizza, if they would have called me to let me know that they were super busy. read more

I ordered online and don't get me wrong the food is great, but the service is absolutely disgusting. The man was so rude and disrespectful, I had ordered a liter of Pepsi and a 20oz Pepsi and they had the liter but not the 20oz and the guy told me I couldn't get another drink or even my liter that I had already bought because they don't do refunds or substitutions. Absolutely ridiculous pretty sure he was just lazy. read more

This is honestly completely BS and . When does sausage and pepperoni sound alike? Please explain that to me... I'll wait for a logical answer. You are suppose to be on a higher level but NOOOOO. There was NO sauce on my order and this is BS like I said. You WILL be replacing my order or you WILL refund the card that was used. The girl that answered really didn't seem to give a F about it. I asked for the manager and I get no response at all. So with that being said; corporate is going to know about this as well because my family's dinner is ruined thanks to you. If I wanted this junk I would've gone to CiCi's Pizza for their junk. The cheese ISN'T suppose to just slide right off. Why don't you just have me go back there and make our order and everybody else's because at least it would've been done CORRECTLY!!! If you want pizza go elsewhere because it will be far better than this cardboard pizza that is thinner than paper. This doesn't even deserve a 1 star. It deserves a -1,000,000 stars. Plus the olives tasted and looks spoiled and so did the pineapple. You should pay for my gas that I WASTED coming from Mont Belvieu to your location as well!!! read more

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Placed my order 1 1/2 hours ago and it's STILL showing as being prepared on the app. So I called the store and was placed immediately on hold and then was disconnected. This is NOT the first time this has happened Ridiculous customer service at this store! I filed a complaint with the corporate location about this store. read more

Don't waste your time ordering here. We ordered one pizza and cheese bread at 7:00 pm. I got a notification on my app that it had been delivered and it hadn't. I called five times before I got someone to answer and they said "the driver brought it back because she couldn't find your house." I asked why she didn't call me and they said "I dunno". They then said they would have it sent out again... I got my pizza 3 hours and 15 minutes later cold. The manager made no attempt to make it right either. read more

Very bad service ordered my food around 4 pm and got the pizza around 5:45 to 6 pm I asked the lady working there how much longer and shakes her head in a dumb saying "I don't know, I don't know" they literally have the worst type of people working for them. They only had one person working on the food and another in the front that's why they messed up everything but very bad service definitely do not recommend this place. read more

Apparently this store does not know how to do its job. Not only does the delivery driver lie when stating that he could not find my hotel, but no one called me. Then when I called an hour and half after the order was supposed to have been placed, I was told that they would remake the pizza and that it would come "when the delivery driver could get it there". The manager, Patricia offered excuses, no understanding or urgency and acted like they were doing me a favor by offering to get me a pizza 2 hours after I originally called. If I would have known that they cannot get a pizza delivered, I would have made other arrangements. Kind of sad when Pizza delivery can't get you Pizza. read more

Horrible service. Pizza looked like shit, was cold when we got it, paid for extra garlic sauce they were all frozen solid and the entire pizza crust was burned and tasted awful. Never will order from here again. read more

Pizza tastes like greasy cardboard. Just the thought of Papa John's Pizza makes me nauseous. Seriously, my stomach rolls just thinking about it. Will never go back there. SMH. Really unfortunate since they were conveniently located but nope-- do yourself a favor--just drive on by. read more

I "loved" Papa John's pizza but their customer service and pizza quality have gone down hill at this Baytown location. And never order your pizza on-line. They will forget your soda and your side orders. Very disappointing....I'm out and never going back. read more

Well typically I'm a fan, however not the case. Less than expected quality and so much grease I vomited up my entire dinner. Enough said. The only plus was we paid 5.00 for a collective Texans glass. I don't need to say more. read more

WHAT ARE YOU TALKING ABOUT? This Pizza is the very BEST. The establishment is very CLEAN also! The Pizza tastes wonderful and the employee's have always been good to us. WATCH YOUR MOUTH!!!! The Pizza has always been fresh and the ingredients fresh and is better than ever! Please take your PLUNK elsewhere. My daughter and I can find no better Pizza than Papa John's and this location is doing an exceptional job. How dare you slander a good establishment!!! read more

Just ordered Papa John's deep dish Pizza...not up to Papa Johns standards...I ordered Chicken and Spinach Alfredo...and no chicken was not to be found. Greasy and doughy. read more