I've ordered here at least 20 times and haven't had an issue yet. I usually order online and they have always had the pizza ready at the scheduled time. read more

Ordered from Domino's for dinner tonight, and it was not good. There was barely any sauce on the pizza and hardly any cheese. Very disappointing. AVOID THIS PLACE read more

service terrible, called 10 times one answer with rude lady, i told them right address still went wrong one and say for 20 mind there no call to me or anything still trying the store and no calls, i want my money back read more

Domino's Pizza - calls to store and tracker - Pizza Near Me - Baytown, Texas

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Not that I ever was interested in eating here more then one I will say never work here. Hours suck and they rush you when you're trying to understand stuff. Other than that for long hours you may get your discount is 15% off!! But anyways I did order something from here once and I must say it was bare minimum, asked for buffalo sauce and I had just gotten off work with the person who was being rude lol read more

I wish I could give a rating lower than 1 star but it wouldn't allow. Placed order online. Domino's provided a delivery window of 8:00 -8:32. At 9pm I called the store to ask about my order. He said "yeah, I show it's out but we make double trips so it takes a while, but yeah, it out." Soooooo do you have an approximate time since the original time is off my more than 30 minutes? No, not really. I'm currently trying to find a way to get my gracious online gratuity back. read more

I tried to give this store enough chance since the "manager" know they screwed up and made it right the next day. I ordered pizza today and received this cheese pizza. This is the second time their system only adhered to partial of my order. I called to bring this to the manager attention and obviously he had a bad day. Instead of him waiting and heating me out, he began to talk while I was talking, kept asking for my phone number. I know they have caller ID. I have him the number and continued. I told him this is not my first time having an issue with him. He want to plead his case my saying "he works day shift so it wasn't him". Well it's after 7pm so you can't work day shift and previously he told me to clone after 5pm and he would be there after his first screw up where he openly admitted that the pizza was messed up and he wouldn't have made them that way. How as the manager you let that happen then? This evening, he hung up the phone in my face like a brat throwing a temper tantrum. When I called back and asked for the corporate number, he yelled "look it up online, look it up yourself". read more

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Took 2 hours to prepare my 1 small pizza. Called them to see what was going on and all he could say was give it another 10-15 minutes. Update: it's currently 10:09pm they still havnt made it. Tried calling the store to tell them to keep their pizza and to refund me but they don't pick up. And I'm not leaving the house at 10 at night to go be petty. I guess the driver will be knocking while I'm asleep. Ambiance is shit. read more

Their service!! I ordered from this establishment and requested delivery; after waiting 45 minutes, I called the store and was told that it would be another TWO hours before i received my order. I said that I would come and pick my order up but wanted the delivery fee taken off. Manager agreed. However instead of that being refunded they took the delivery fee PLUS an additional fee for tip and added to my card!! NOW I'm being told by Shane that I should've had them redo the order that night because it's nothing he can do! Says I would need to wait and call back on Thursday when the GM was there because they were all either in a meeting or on vacation!!! When initially he answered the phone and said HE WAS THE MANAGER!!! HORRIBLE HORRIBLE customer service!!! BEWARE PEOPLE!! read more

ZERO STARS IF I COULD. Save your time and go to Pizza Hut or something. Besides from food poisoning a couple years ago I decided to give another try but will never be ordering from dominos Baytown again. Waited for over 2 hours for my food. Called to check in 3 times within the 2 hours and they said they were around the corner each time. So 2 hours and 20 min in I called to cancel my order and they tell me sorry the driver said she couldn't find your home without even being informed until I cancel my order. I LIVE LESS THAN 2 MILES AWAY. I don't see how these people are even responsible enough to wipe their own ass let alone handle peoples food. read more

Pizza took an hour and a half to get here. Was charged $18.50 for a medium pan. Asked for extra sauce, got here with zero pizza sauce. Big fail tonight dominos. read more

Domino's Pizza - a hand holding a piece of pizza - Pizza Near Me - Baytown, Texas

Placed an order with a delievery time of 34-45 minutes. I kept watching the "tracker" and it didnt move for 30 mins. So I called... Was on hold for 5 mintues. Theni was told my order hasn't been made and that there were 3 orders ahead of mine... Uh what?!?!? read more

I ordered 3 pizzas for dinner at Dominoes on Garth. It was night time when I picked them and didn't see that the pizza was burnt when I checked them in the car. The other 2 were okay, just a bit over cooked. The bread was a little hard and dry. read more

Domino's Pizza - Pizza was burnt! - Pizza Near Me - Baytown, Texas

This place is a freaking joke! Rude workers and absolutely no idea how to run a business. If you order delivery, better give their slow ass 3 hours to get to you. Not even a holiday, it was Tuesday... Stay Far away from this place as their heads are so far up their ass!!! read more

Waited for 2 hours to get this. Worst experience with delivery I have ever had. Salad was slimy and brown. Pizza was crushed and very old. I really don't know what to say. Photos speak for themselves. " happy Father's Day". read more

This location sucks. Ordered 1 medium pizza for delivery online around 6 PM, order stayed on "prepping" through the online tracker for about 2 hours and when I finally called to ask for an update, the lady said it would be another 1.5 hours before we would get our pizza due to "staffing" but it would be ready in 8 min if we drove up there and picked it up. My bf went up there to get it and all he saw was girls on their phones. Ridiculous. read more

This is worst place to order pizza from. I was told a wait of 1 hour after already waiting 45 min. After waiting the extra hour the manager told me I had to wait another 3 hours. On top of that... after canceling my order. It has been 3 weeks and I still haven't gotten a refund, every time I try to speak to a manager no matter what time of the day. I get put on hold for 30 min. Don't order from this location!! read more

I ordered dominoes pizza delivery at 11:05PM and you guys close at 12:00AM I don't live to far from the store and I know it doesn't take that long to make pizza. You guys called and said it would take an hour or two for delivery.. you guys gave me updates on the app saying my pizza arrived and come to find out you guys never delivered anything.. I ordered at this time before and got my pizza in 20 minutes.. the workers now suck.. they clearly don't care. If it's a job you don't wanna do then quit so they can find someone else. read more

Attempted to place a order over the phone, girl that answered was either high, half asleep, or retarded. After 10 minutes of incoherent babble, gave up and ordered Papa John's. read more

I ordered a thin crust Hawaiian Specialty pizza today for delivery from the 5017 Garth Road Baytown location. It arrived very quickly. However, it was lukewarm when I got it and the taste was less that acceptable. The young woman who brought it to the door, did not have it in a hot bag, so I'm not sure if it ever was in one. The jalapenos were not heated, just an abundance of them were thrown on top of the pizza. What a disappointment! Domino's is usually better that this. It is for certain, I won't be ordering from this location again. read more

This place has issues! 30 minute delivery time is ok. But when your still waiting for a hour and a half. It's a joke. Called to get my money back and got told no.!! The pizza is out for delivery so I have to pay. Don't waste you time and money. read more

Yeah the previous review has extreme amounts of truth to it. I ordered one small thing of wings and a medium pizza. I call back after an hour and the dude answers laughing and puts me on hold. I'm assuming once he gathered himself he came back on. Stern as could be. I just cancelled the order. Why would anyone spend about 20$ then tip someone to do exactly the opposite of the purpose, of ordering pizza. Yeah. Lame read more

This place has awful customer service and are proud of it. If you own or work at this place you should be ashamed of the service and food quality your providing. read more

They will cancel your order without even notifying you. I ordered a pizza from here and got the confirmation email that my pizza would arrive in 24-34 minutes and I tried calling after that time had passed and no one answered the phone. I only knew that the order was cancelled bc I logged onto the app and it showed I didn't have an order despite the fact I received the email confirming that I did order. There was zero communication on their part, you just figure it out when your pizza doesn't come. Don't waste your time with this location. read more

My pizza took over an hour to be delivered to a business (mall). When I checked the tracker it said the delivery guy Jared left at 3:48 but the pizza was not delivered until 4:18 PM even though it was a straight 5 minute drive. When Jared was delivering the pizza he was walking with another gentleman and almost missed by store. When he finally walked up to me he apologized and mentioned that they always get "sidetracked" when they deliver to the mall, which was a little annoying since I had already been waiting for a while. read more

Pizza took 30 minutes to get to my door, when the store is less than 10 minutes away. Also ordered breadsticks with marinara dipping sauce and didn't get the sauce, terrible service, will not return to this store. read more

Any time you call in they will put you on hold asking, "TY for calling Domino's, can I put you on hold?" Then they proceed to put you on hold regardless of what you tell them... I just called 3 times telling the guy "please don't put me on hold" as I only had some simple instructions for him to take and he put me on hold all 3 times without hearing a word. HORRIBLE SERVICE! People working there could give a damn what you want! I've now been on hold for 7 minutes and I believe they only have two lines. Did I mention you will always be put on hold?! read more

I work at a local Refinery in Baytown, placed an order for a single 10" pizza at 10:30am and was informed that it would not be arriving until 11:45AM because several orders jumped ahead of mine. Save yourself the raise in blood pressure and just order from anywhere else. So lets get this straight. 1Hr and 15 min for a pizza to be delivered 5 miles down the road. I will spend my hard earned money elsewhere. read more

I ordered 2 large pizzas at 11:35pm. They promptly called me and told me they weren't delivering. I told the lady I would come pick it up and I apologized for ordering so late. We walked in at 1145, and I overheard a female employee say "What dumbass bitches order 10 minutes before we close" and (I'm assuming) her manger looked at me sitting in the lobby and went "shhhhh" and they all proceeded to giggle. Extremely unprofessional. Even if they weren't talking about me, extremely rude. Not even an apology. I didn't tip them like I had planned. read more

Two stars because the order was correct. I ordered from here tonight for the second time since I've been in Baytown. The first time, the pizza and chicken was cold when it got to my door. Tonight, the pizza and pasta was lukewarm despite taking over an hour to arrive. Remember when pizzas used to be delivered to your door hot? Yeah, me neither. But if you're going to take over an hour to get it to me, could I at least get it before it's cold? Nothing like spending $15 on pizza, waiting an hour, tipping your driver, then going back inside and putting it in the microwave. Yum. read more

Was passing through on my way back home from Houston to Louisiana and got hit by a craving for my fave: Domino's thin crust pizza. Called it in while I was gassing up at Bucees, and it was ready by the time I got to the store ten minutes later. It was perfectly made to order, and so delicious that I almost ate the whole thing on the way home. Guy working the counter was super courteous and friendly. Will definitely keep this store in mind next time I am in Baytown visiting relatives. read more

Did Not honor online discount and when I called to ask if price could be adjusted they canceled my order!!!