Working with this company has been a nightmare since day one of the installation. Panther began installing the furnace early 2019. We moved into the house in August of 2019. I have since had 7 (yes, 7!) thermostats installed (Panther blames the problems on the manufacturer - Trane). In January of 2020, Panther was at my house to do one of the many repairs needed and recommended that I purchase a Solaris (air scrubber). In addition to the Solaris not working, it was discovered in March, 2020 that the Solaris was blowing the transformer for it as well as for the furnace that it was connected to. In fall 2020, we had additional issues with the heating system not working. Panther sent a repair person out and it was discovered that when the furnace was installed, there were two incorrect dampers installed. "On/Off" dampers were installed rather than "Modulating." Needless to say, the system has been malfunctioning the entire time we have lived in the new built house because of this. In late November, 2020, Panther then sent a "repair team" to replace the dampers. We are not sure if the damper problem was fixed because the repairmen said that there were only two Head Technicians that knew how to connect the newest thermostat to the system (which includes sensors that were installed after we moved into the house because the system was not working efficiently in two rooms). We have contacted Panther to have a Head Technician come and connect the system (still not connected as of 12/1/20). Additionally, when the repairmen were at the house in November, 2020, severe damage was done to our ceiling and flooring. The owner, Mike Gedding, was at the house to inspect the damage (in addition to the photos that were sent to Panther via email) and as of today, no repairs have been made. If you are reading this review because you are considering Panther as your heating and cooling company, God Bless You! read more