OMG- I haven't been to a Panera in 20 years. They have to Midas touch . Always inventive meals to choose from. We both had salads with dressing on the side.All I can say is try Panera sooner than later. read more

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I need Panera to pick a struggle. You can't be overpriced and stingy with ingredients and inaccurate when filling orders. This is your basic Panera, nothing amazing and nothing egregious. They used to be worse at getting orders wrong but that aspect has improved in the last several months so I bumped them up to 3 stars. My breakfast sandwich looked a little sad under the hood but it did taste good. The cafe area is clean and the drink dispensers stay stocked so I can't complain too much. I do wish they'd leave the little butter packets out and accessible to customers so you don't have to ask an employee (and ask for more when they inevitably only give you 1 or 2). read more

Panera Bread - Asiago Sausage & Egg Sandwich - Sandwiches Near Me - Westbrook, Maine

My friend ordered her sandwich without tomato's on it because she is deathly allergic, when she got her sandwich back on the receipt it said NO TOMATOES, which confirmed it. My friend bit into the sandwich without knowing there were tomato's on it, because of this she started chocking and blew up like a big red balloon. Now she is in a coma all because of a careless mistake. Tilly out read more

Panera Bread - Tomato Basil Bread - Sandwiches Near Me - Westbrook, Maine

I just want to say how shocked I am at how terrible the food here is. I had a family relative order a tuna sandwich for me, and let's just say it was NOT as advertised. For starters, the bread was stale, I asked for light greens and there was more than there was tuna, and the half a sandwich looked about band as big as on the online menu. The tuna was very bad quality, even worse than your average chicken is the sea, with waaaay too much mayo. and even the soda had too much syrup. The only remotely good thing (which I'm tempted to leave a false bad opinion on out of pure spite), was the chips. Save a slightly unpleasant aftertaste. Please never order out from here. read more

Yummy food nice service and clean ! I go almost everyday but different location. lol

I always get the French onion soup extra cheese extra croutons the bread and the Mr dew so good

Lobster roll was great. It's too bad it is not part of the ongoing menu. Staff were friendly. I was only visiting but would go back to Panera on future trips. read more

The bread is always good and everything to put in or on bread is amazing from here. The service is always friendly and fast.

Not very good. The food is just average. Its overpriced too but staff were nice enough.

They gave me a very good salad. I enjoyed it albeit they messed up part of my order. It was a solid experience regardless.

Love to go to Panera and enjoy the cozy atmosphere. Unfortunately I only stop by occasionally due to the high prices and small portions. This visit I ordered the Teriyaki Chicken & Broccoli Warm Bowl and it was fantastic, however I certainly expected more considering the price of just over $13. My wife ordered a cheese flat bread pizza which was also delicious and priced fairly at just over $9. Will I go back, yes of course on an occasion but not on a regular bases. read more

I had accidentally ordered my food at the south portland location instead of the westbrook one and Trevor was very helpful and still made my food here at the Westbrook location so that i didnt need to drive all the way to south portland to pick it up. Great service!!!!! read more

I think Kerrie D said it best: "I feel neutral about this Panera." For me that also includes this campus of chain stores, and this particular area of this particular town. It exists. I don't frequently think about it or have a reason to come here, because everything here exists elsewhere in areas of town that I'm already going to. That being said, of all the nearby Paneras, this is probably the best. Ample parking, easy to get navigate in and out of, plenty of room inside the restaurant itself, and cheap coffee in large portions. I seem to be having a lot of meetings here lately because it's a great location (as it's both close to the highway and close to residential areas of Greater Portland). However... 1. Because of the layout, the line here at lunch is *literally* out the - and crowded around the - door (and customers don't seem to be very friendly when you try to squeeze around them to leave). 2. The staff here is... not the friendliest. They try to move people in and out of the queue (regardless of how busy it is) as quickly as possible and it comes off pretty brusque. 3. The acoustics are annoying - it seems like you always have to talk louder than the table next to you to be able to hear the person across from you. I'm not actually sure why people choose here of all places to meet given that. Segue... 4. The tables and chairs are positioned way, way too close to each other. Everyone is on top of each other and that definitely lends to the loudness (and to nasty glances from people as you try to squeeze in and out of your own chair). Paneras are Paneras, though... where else you gonna get that Cobblestone Muffin?! read more

Panera Bread - The front of Panera in Westbrook! - Sandwiches Near Me - Westbrook, Maine

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I had the spicy chicken sandwich. What a bust!! This thing was little with not much on it. Not worth the $12!! The few times I've been have always been a disappointment. Go to Chick-fil-A across the street. read more

This Panera is a Panera. Its at a convenient location for meeting people from across the line and has ample seating, it's easy to find, and they serve everything. Its a good catch all. Their food is good and their drinks are solid -- I can't find anything to complain about. I've also never had to wait for any reason here and the staff is pleasant. read more

I have a neutral feeling about Panera Bread. I have had some really good meals here and definitely feel that their quality is higher than other fast food stops. On the other hand, I am sometimes, baffled by how unexpectedly expensive they can be. I recently, got a sandwich, soup and beverage for lunch which ran me $19!!! It was a good lunch, but honestly, for that kind of money there are other places in town with much stronger local quality! There is one thing though, that I consistently love about Panera Bread, and that is their breakfast souffle. These personal sized souffles are only available until 10:30 in the morning and are so popular, that they go quickly. Sometimes, it's only luck and timing that will score you one! They come in a few different combinations, all are great. Think of a warm and flaky croissant baked with different quiche fillings. I'm not typically near a Panera on a work morning, but if you are on the road looking for a quick takeout on your way to work in the morning, definitely worth the trip! read more

Panera Bread - Call me crazy. But the breakfast souffle is REALLY good! - Sandwiches Near Me - Westbrook, Maine

The employees are very kind and accommodating but unfortunately, the to go food is always bad. The salads consistently have old lettuce and are inedible. Definitely don't recommend for take out! read more

Like most other Panera Bread stores was consistent with what you expect. Broccoli and cheese soup was hit and rich.

Okay people, please tell me how does my order of BBQ chicken Mac n Cheese look anything like what they advertise? Not only was the minimal amount of chicken that was in this , cold, they forgot the cilantro and onions that go on top. Not to mention, the glob of cold BBQ sauce. They really should be embarrassed to even serve this to a customer! I had never ordered this before and thought it looked good on their photo in the lobby, nope, never will I order anything other than their soup again! read more

Panera Bread - Sandwiches Near Me - Westbrook, Maine

I am sad to say this but Panera has gone downhill in the last few years. I have had many lunches there and I don't know if it's the food quality or the people preparing it but it's not like it used to be. The tables also have crumbs and other food debris from previous patrons. I think it's important to always clean the tables after people have left. I know it's a busy place but it would take a few seconds to wipe down the tables. Bottom line is..I won't stop going there because it's convenient and still a good place to meet friends for coffee. read more

Food is always good. But the service is 1 star. The online ordering has been down and everytime I've tried to call, I've experienced nothing but rudeness. As someone who works in customer service i understand being short staffed or dealing with rude customers etc. But as someone calling to place an order, the manor in which i'm being spoken to is unnecessary Do not recommend read more

Literal prison food. Sleezy portions of grey meat on stale bread. Would never pay for food like this. read more

I will not be returning, I believe we had food poisoning from a salad. This was a horrible time. I had not been back in years and it was more than a waste of money of junk food with a nice label. I would have liked to leave a 0 star review if possible read more

I've been a long standing Panera fan. I love all the food, from the prepared soups/salads/sandwiches, down to the delectable desserts and breads you can buy in the bakery section. I've got a couple gripes about this particular location. Luckily, they aren't dealbreakers but enough to make me go elsewhere when I'm in a rush. 1) It doesn't matter what time you visit, there's going to be a line . Sometimes it's due to a rush of hungry people coupled with training cashiers or just employees who move slow. Other times it's because people don't know how to use the new kiosks. 2) When you order online, you have a 50/50 shot of actually being able to grab your bag at the pick up time you selected. The last time I ordered I waited an additional 15 minutes. That's a lot when you're on a lunch break! Now for my unwarranted suggestion... include a drink with your meals or lower your prices a tad! I always resort to pouring myself a cup of water because my half soup/half sandwich is already costing me $12. I'm a fan of the chain but these factors mentioned above often pull me elsewhere. read more

Panera Bread - Sandwiches Near Me - Westbrook, Maine

Worst Panera bread ever. First - not one employee wearing a mask.. Covid is still an issue, especially in Maine. Next. The General Manager Jill needs to find a new career. Incredibly rude - interrupted the girl that was taking my order in the middle of me telling her what I wanted. Next i watched her literally throw the food together like it was pig slip. She throws my bag on the counter and I say thank you - ignored and turns her back to me. Panera - you need to get better management if you want these stores to succeed. read more

To-go order. 2 x half soup and sandwiches and a half soup and salad took 35 minutes. They left out salad dressing and utensils. Had to go back for the dressing and they gave me the wrong one. The Apple was the size of the salad dressing container and badly bruised. Chicken salad contained almost no chicken. Didn't seem very busy. read more

Panera Bread - Tomato soup, Asian chicken salad and apple. - Sandwiches Near Me - Westbrook, Maine

Had a catering order set for pickup at 6:45am. I left at 7:20. The time in between was filled with the incompetence. Don't order catering from them unless you want to be 30 minutes late to your meeting. read more

Wow what and fricking mess! Looks like jail food!!! Avacador sliced or mashed we will never know hummuss saltsa or cream we will never know. Stomache ache incomming!! Avolado taste OLD! What is this microwave fricking rice wow lazy!!! Boring!!! Good thing new WIFE let me boorrow gift card so i dont soend own cash on this yucky poopoo bowl! Thank full the beans read more

Panera Bread - Sandwiches Near Me - Westbrook, Maine

Spit the food on the ground, so gross! And thanks for asking if we need utensils twice then not give us any!! Waste of money!!!

All panera locations have the same menu, but what sets them apart is the service, cleanliness and accuracy. This location has all of the above. The associates are always helpful and cheery and they keep calm during the lunch and dinner rushes. The dining area is always clean....win win in my book!! No one wants to dine in at a dirty restaurant. I have only had one problem with accuracy where they forgot to add chicken to the Thai Chopped Chicken Salad that I ordered. Since then, it's been 100 % accuracy. I used to go for their sandwiches and soups, but I'm not a big fan of them anymore. The calories are too much for me to be honest. The salads are something to talk about though! My favorite is The Thai Chopped Chicken Salad has just enough spiciness and it's not overpowering. I love how the edamame, carrots, red peppers, cashews, cilantro and wonton strips blend together so well with the peanut sauce and Thai chili vinaigrette. Peanut sauce is a delight to have with fresh spring rolls so having it in a salad is a great idea!! I have had all the smoothies except for the Superfruit Power with Ginseng and the Strawberry Banana with Ginseng. My favorite is the Green Passion Power smoothie. I like that it's got both peach and mango purée....two of my favorite fruits! All the pastries are great, but I really like their bear claw pastry. The interior is made with almond paste and the outside is drizzled with icing and has more almonds....yummy!! Don't forget to sign up for the mypanera card. It's free and every time you order, the cashier either swipes it or enters your phone number if you forgot the card. Having your phone number is easier. The points are awarded each time you order. Your receipt tells you've many visits it'll take until you get a free pastry, $1 off your order, a free U Pick 2 and many more! read more

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Oh Panera you have duped me in the past and I swore you off completely for an entire year! then I caved since it's conveniently located near my work and what do you do? But do me dirty again!!! Shame on me for returning! Your business is officially dead to me! It's the same issue every time with you guys on my way to work I place my "rapid" Togo order online get a quote time show up and it's NEVER ready! Always a long line of impatient people waiting on their orders that are well past the time promised I wait and wait and I see my bag just sitting there with people constantly walking by and it's impossible to get anyone's attention it's like you guys purposely ignore and dodge the customer so I have to get assertive and ask what's the deal it's always something like sorry we are backed up sorry we are out of what you ordered etc there's always something and you have now made me late to work on two separate occasions! There's is absolutely nothing rapid about your "rapid" pickup it should be called your never gunna get your food on time Togo. I also do not agree with your wildly overpriced prison cafeteria food! The system is flawed and y'all need to improve! Also the lady putting my meal together wiped her nose and then wiped it on her pants and then continued to construct my order read more

Panera Bread - The most pathetic salad I ended up having to toss it - Sandwiches Near Me - Westbrook, Maine

Visiting from out of town and decided to stop in because I know what I'm getting. Wrong. I ordered the pick two. Soup and salad. When I got back to the hotel I found out I had three knives and one fork. A little hard to eat soup with a knife and fork. Fine. I'll move to the salad. No dressing. Essentially I had the rabbit special. A head of dry lettuce. Come on Panera. Do better. read more

(Visit Thursday 05/10/2019 @ 6:40pm This restaurant is always dirty, with food scraps on the floors in the kitchen and dining area. Management and staff on our last two visits was arrogant, unapologetic and bullying. Each time our food was not served correctly, dishes were dirty and requests to correct the order were not fulfilled correctly number of times. Staff preparing food was gossiping and commenting loud enough for me and my wife to hear the insulting remarks. Salad was served twice on a dirty dish, with wrong ingredients and missing order parts, an egg with dark stains and to top it off a tablespoon heap of salt and pepper placed in the middle of the dish. We will NEVER... EVER dine in that restaurant again. read more

Since I go back I'll give it a two instead of a one. The place is usually understaffed. Service is slow. Manager has an attitude that filters down to employees who last. Coffee pots are often empty or luke warm. Tables aren't cleaned often enough. Food on the floor isn't uncommon. Coffee club is a good deal. This location is a poor reflection on Panera. Other locations are much better. read more

I often study here for its convenient location-between home and the gym. It feels like the staff tries to out-do their previous level of incompetence with every new visit. Things that they have been unable to understand/do thus far: unsweetened green tea; a sandwich without the bun; a dry cappuccino (I have given up ordering this simplest of cappuccino orders); an ice water... I feel like I must be forgetting at least one other general screw up. I really need to break up with this place but it is so. damn. convenient. read more

Came into this Panera tonight because chipotle was closed. Ordered on the machines in front of the register because there were about 7 people in the kitchen standing around and talking. I wanted Mac and cheese but the ordering machines said they were out. I asked the manager if they had any and she barely responded and said yes and walked away? I told her that it was saying sold out and you'd think she'd want to come over and take my order but no. Got a salad and they give you HALF FILLED CUPS OF DRESSING. A full salad with only an ounce of dressing in it. Is Panera that cheap they can't fill the container all the way? I asked for another one and got the same thing again. They threw my bread in the bag with no wrapping or anything, and then forgot to give my friend a piece of bread. You'd think all those people pretending to work would remember to put the bread in. Manager also literally rolled her eyes when my friend asked if she had change for a 100 dollar bill. Pretty disappointed in my experience to say the least. ALSO I got an Asian sesame chicken salad, and they put bacon in it???? read more

This is the worst Panera I've been to. I ordered online, grilled cheese and changed it to just American cheese and mozzarella on a chabata roll. Just picked up my order and these cheese is hardly melted, got the smallest sliver of mozzarella. I am so disappointed by it i really don't want to eat it. I know it was 30 minutes before close but I am still a paying customer and expect to have my food prepared properly. Don't plan on going to this location again. read more

Panera ... nothing amazing, but also not awful. This location is mediocre. The service can sometimes be pretty slow; I've been the only person in line with two people behind the desk but not making eye contact or helping me for a couple minutes. There have been times that I've visited during peak breakfast hours and the bagel selection has been lacking. However, it's usually a pretty quiet, clean place so it's a good location for a business meeting, studying, or a coffee/lunch date with a friend. read more

I eat here fairly regularly but the quality of the food has gone downhill. Today I ordered a grilled cheese. I figured even being short staffed it wouldn't take long and it didn't . Trouble was that the edges were burnt and hard while the rest was barely toasted. The cheese was awful - looked and tasted like they spread cheese whiz on it. read more

Stopped here with a friend for a quick lunch (her idea). I guess I like that Panera Bread is predictable (I always get the Cheddar Broccoli soup, half a sandwich and a piece of bread). This location is good. There was a bit of a line, so an employee pointed out the self-serve checkout line with the tablets. We decided to use that. Works pretty well, except that I couldn't figure out how to order my sandwich bread toasted, and I would have preferred it that way. I decided to not worry about it because they were busy and I didn't feel like making a big deal out of it. My friend ordered a lemonade and thought it would come out with her order, apparently you just get your own drink unless it's a specialty latte, and honestly I'm really not sure how they verify who has paid for their drink and who hasn't. It looks to me like anyone can just walk up and grab a drink of whatever... but hey, none of my business, I suppose. I'd never had their macaroni and cheese, but my friend ordered it. Even though it looked like plastic when she brought it to the table, I tried some of it because she kept raving about how it's one of her favorites. Honestly I did like the flavor, even though it was reminiscent of Velveeta and my childhood, in which I ate entirely too much boxed macaroni and cheese. When we stood to go, an employee promptly arrived to take away our plates. I feel like the customer service at this particular location is pretty spot on, so despite the fact that it's just another Panera Bread fast food chain, one of over 2,000 locations (I had to look that up), at least they've got that going for them, which is nice. read more