I go to Panera fairly often, and I'm generally satisfied with the food. I was in Tomball this afternoon, and decided to stop at the Tomball/249 location. I'm disappointed to see they no longer have the soba noodle bowls, but that's ok. I ordered the Chipotle Chicken Avocado melt. A half sandwich costs $6.29. A bit steep, but if it's good it's ok by me. When it arrived I was underwhelmed. The sandwich was about the size of a deck of playing cards. Way too small, especially for the price. Four medium bites, five small. There was no avocado in the sandwich, only a chicken salad-like substance and a few roasted red peppers. I didn't detect anything that even reminded me of chipotle mayo. Same goes for the gouda. The plate included a bag of chips (the best thing on the plate), and a pickle that looked like it was leftover from the Nixon administration. Overall: Blah. These big chains should have standards, and this location failed. read more

I no longer venture here often since I live far away now but I will say every time I order for pick up, my orders have been ready and waiting on ya girl. Food is consistent for what I order and typically always has my kitchen sink cookie which is why I come. Gluttonous but worth every single calorie! read more

So gross, cashier didn't wash his hands or use gloves AND he was wearing a black shirt so he was a manager. One day my bagel is burned, next time it's under done after asking to run it through twice!! Customer service is just a lost art these days I guess. read more

Just left the Tomball Panera. There was no tea, no chips and not even any napkins. The employee finally went into the bathroom and rip off pieces of paper towel to give to patrons to even wipe their hands while eating. The food was ok. Not good, not bad. Just meh. The employees were just kids. No leadership. We asked for a mgr. Nope. Asked for the franchise owner's info- they said they never see him. There were only like 3 customers but there was one older guy in the restaurant who was adding up store receipts. He watched us as we left. He was probably the owner. Too bad. We hadn't been to a Panera in years and thought- let's go have a salad and sandwich. They lost a customer. We will never be back. read more

$39.87 for lunch for 2???? are they kidding ?? Food was ok....i say ok because my wife and I had a sandwich, a salad and 2 drinks and it's cost $39.87. ...basically $20 for a sandwich and reg soda drink. For that kind of money for a sandwich (or a salad) I expect way more. I am done at Panera bread until they get their pricing back in line. read more

Super service and excellent sandwich! Some very nice people on some days!! New soda dispenser, finally clean!! read more

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Panera Bread Tomball. One star is too much. This restaurant branch is an absolute disgrace to the Panera Bread brand. The short of it: This TOMBALL restaurant needs to be closed down, after management are sued for despicable neglect, knowingly having dirty food service under horrendous disgusting dining room conditions. Never in my 30 years of being in the Houston area have I seen such a truly, absolutely filthy restaurant; which was EMPTY, save my son and I and a couple of other people who left before us also complaining. It was Sunday at 6.30 pm you had 6 staff that I counted, maybe more! The dining room was littered with stale food and brown stains from the floors, walls, even the food service areas. The restroom had broken feces stained toilets, missing wall soap dispensers, a filthy stained sink which would have taken weeks to get in such a state yet only an hour to scrub clean. I am deeply shocked by the unhygienic food service areas, dirty handed staff and grubby dining room was littered with old stale food pieces stuck to carpet and tile floors and inside the dining booths. It seemed to be like visiting a college dorm, somebodies personal doss-house or rental they really don't care a damn about, there were two lap top computers, back packs and sprawling personal area set up for the lazy staff while NOBODY WAS CLEANING. We ordered soup, it was consistent with Panera Breads taste, I have nothing to say other than this branch is nothing like any of the others. SHAME on you for ignoring cleaning duties and the unkempt manager who when I looked her dead in the eye and kindly said our soup was fine but her store was dirty - she dismissed me with one sentence and a nasty glare allowing her staff to giggle and stand around doing absolutely nothing. The restaurant appeared to have many staff all standing around taking, laughing and doing nothing to upkeep sanitary eating conditions. CLOSE THIS TOMBALL LOCATION DOWN, you are robbing our local citizen's by putting us all at a health risk of: FOOD POISONING - Campylobacter. * Salmonella. * E.coli 0157. ... * Staphylococcus aureus. ... * Listeria. read more

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Ordered thru the app to dine in. Went in and walked up to the cashier to get a cup for some water. Asshat doesn't even look up or acknowledge me. Turns and walks away. That there is THE biggest problem with this location. All the negative reviews on here throughout the last couple of years and obviously Panera could care less. read more

No turkey on a turkey sandwich ? Place is filthy and the service is terrible. Don't bother! read more

Upon our entrance I immediately noticed how filthy the front door was. Then we sat down and nearly froze to death and as I'm waiting for our meal I noticed more FILTH!!! Seriously! Won't be back here!!! Can you imagine eating a sandwich with your hands after touching your chair to pull it out read more

Panera Bread - Filthy chairs!!!! - Salad Near Me - Tomball, Texas

Food is consistent, average and overpriced, but consistent. Service is slow at this location, the staff moves their body slowly, like with everything - walk slow, move their arms slowly when making food, it's rather bizarre, like watching something in slow-mo. Also they seem pretty indifferent overall. Floors were dirty, unswept. Coffee cold/room temp. My call in order was very late being made, said at 1pm and it wasn't ready until 1:20, no apology, did not even give me my coffee cup, I had to go to cashier to ask for it. read more

PANERA MANAGEMENT PAY ATTENTION!!!. Sadly your parking lot was filthy. Your beverage area was dirty. After getting our food and EVERY table was filthy. i asked an employee for a rag to wipe my own table. Trash over flowing. This is NOT the teenager workers fault but you the manager. Shame on you. read more

My "Cesar Salad" from Panera is nothing more than browning, funky ICEBERG LETTUCE. This is not fresh, but apparently the leftovers they serve you for dinner when ordering online... and paying extra for delivery and also the tip they recommend you add with the current No-Contact Delivery. There is no accountability here for their overpriced and out of date foods; not to mention there is no ROMAINE lettuce that is part of an ACTUAL CESAR SALAD. read more

Panera Bread - "Cesar Salad" is nothing more than FUNKY ICEBERG LETTUCE. Not fresh; It's not even Romain lettuce, a staple of an ACTUAL CESAR SALAD. - Salad Near Me - Tomball, Texas

Love this restaurant. we come here every week to study for our philosophy class. We love their soft music and reliable WiFi and love the Asian sesame salad, so tasty and fresh. Service is excellent. read more

Panera Bread - Love their toasted baguette too. - Salad Near Me - Tomball, Texas

The salad I got versus the salad I ordered. I had to go back up to the counter three different times to ask for various things that neglected to put in the salad. The guy even argued with me and said that corn wasn't on the salad and I had to read it out to him on the menu to prove that it was. Very dissatisfied. Do not recommend this location! read more

Panera Bread - Southwest Chicken Ranch Salad - Salad Near Me - Tomball, Texas

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Carpet is nasty. Windows are nasty. Only one person taking orders so it was very slow. Employee working the register had super long fingernails which made it hard for her to punch buttons. Also, she repeated each order two times. Not well trained. Food is very average. Beverage area was unkept. Overall I don't think Panera has any interest in keeping this location open for business. And don't try to order flat bread pizza. Discontinued. read more

Like others I like Panera Bread, but this location needs some help. On multiple occasions I've received cold coffee, and even got a cup that had a ton of grounds in it. Be prepared to wait for what you order, even if it's just coffee and a bagel. I understand COVID has changed things, but I've been to other locations that seem to be doing just fine. read more

Panera Bread - Hazelnut Coffee with grounds. - Salad Near Me - Tomball, Texas

This restaurant is filthy. Some of the staff is nice sometimes. Probably save your stomach and eat elsewhere. I like Panera. It is a continual problem at this location. read more

They ran out of cinnamon rolls after I placed my online order for pickup. I was told they ran out when I did the pick up. The server didn't offer a refund, just said they were out of cinnamon rolls. I asked, "Did you refund me for that roll?" He looked at me like a deer in the headlights! Then he asks, "Do you want a substitute?" Now you give me an option, but the receipt still shows 4 items. Maybe a credit should've been offered? The chain itself is expensive for what you get too. Only happen to be nearby when I placed the order at 9am. Maybe have enough product on hand? You are off a busy highway! read more

Panera Bread - My online order - Salad Near Me - Tomball, Texas

I came at 5:30 pm, wanted to stay longer with hot drink in cold weather so I ordered coffee because it was still available on menu. I should have known that it is no longer fresh and hot. I would like to be taken off the menu if no longer available instead of charging full price for cold coffee. Staff could told me that... please let customers know in future. Other items I ordered was ok with no problem. I just thought management should know about menu and availability conflict. Table says "for your safety, this table is cleaned and sanitized frequently". I saw at least 5 group of tables left since I am here and those table has not been cleaned nor sanitized by anyone. (Dish were removed either by customer or staff). Not sure the seat I am sitting is even cleaned before I got here... now skeptical... read more

Decent food. Manager looked really tired. Floors were sticky, but service was adequate. Food overpriced. Recommend drive thru. This location has restored my faith in Panera. read more

Stoped in for lunch. Asked which salads and or soups were gluten free. Cashier gave me a dazed look. Asked another employee who in an irritated snarky voice opened a book behind the counter and asked me what I wanted to order and she would look it up???? I ordered a salad and soup that I'm still not sure was gluten free. While we waited at our table they tried to give us someone else's smoothie, Then when my salad came it arrived with a roll?? Don't think a roll is gluten free. Food was ok, service and employee attitude was definably below what I had expected. Will not be back. read more

Panera Bread - Inside - Salad Near Me - Tomball, Texas

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The atmosphere was very nice but the staff need a little more training and the cinnamon roll was nothing out of the ordinary. The coffee was really good and the restaurant was relatively clean. read more

Panera Bread - Cinnamon Roll - Salad Near Me - Tomball, Texas

This location is absolutely filthy! The floors, tables, chairs, trash, old lemonade and tea from the day before... our order was missing chicken and bread was hard as a rock. Yuck! I can only imagine how dirty the kitchen must be. Never again! read more

Placed order on Uber Eats and received notification order was ready for pick up. Show up, order is not only not ready but they don't have enough bagels to make my order. They offer to cancel my order which also takes forever. They Cannot provide me with cancel receipt. The icing on the week "you should get your refund within a week. read more

While the guy who took my order today was friendly, I wish I had noticed how dirty the establishment was prior to ordering. The entire dining room was filthy. I had to clean my own table, there was food and trash on the floor, crumbs all along the window as well as ants and the drink dispensers were disgusting and there is no way I would drink from them. It was also very hot and humid inside which added to the poor experience and $17 is too much for 1/2 sandwich and a cup of runny soup! Due to the nasty experience at the Tomball location, I'm not sure I will ever eat at Panera again! read more

This place has a great atmosphere. Casual chic is how I would describe it. To most people they would just think it is a bakery, but it's much more. They have sandwiches, soups and delicious salads, as well as yummy pastries. Sometimes I do stop by for a loaf of the sour dough bread to take home. And another good thing is the cinnamon crunch bagel -- it is like a sweet roll and is awesome heated up. During the fall, try the squash ravioli. It is slightly sweet and served with some kind of nuts on top, maybe pumpkin seeds. read more

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2:30 on a Friday afternoon- 4 people behind the counter. Only 2 other customers in the place. Virtually every table was filthy, 6-8 tables with dishes and trash on them and every trash station was piled with dirty dishes. We cleaned our own table. Our order was never called and went in search of it. Hot sandwich and soup was barely warm when we got it. Won't come back and would not recommend. read more

Stopped in there today to try their spicy chicken sandwich it was very small very disappointed at it for $12.69 for sandwiche alone it was 4 inches round chicken with an eighth of an inch is tall very few are the pickles it tasted more like bun highly disappointed especially for the cost I should've gotten the pipe ice read more

This place is ridiculous. One, the place is always dirty. Two, they mess up your order every time. Three, some of our groups have tried to meet once a week and they have had multiple bad experiences. Like not making coffee when that "are going to close soon". Soon was in two hours. And recently today, 30 minutes after they were suppose to be open, they wouldn't open the doors. Someone even saw us outside and went van to doing whatever when we were trying to ask though the door what was going on. This Panera has went downhill. read more

My family and I went into this restaurant one night, they were out of almost everything...even the bread...The workers are absolutely horrible. The manager Julie was the only person who gave my family and I respect in this restaurant. The girls working made our food poorly. My Mac was ice cold, my Mom's sandwich contained meat and mayo, my brothers salad had no dressing, and my dads margarita flatbread had no basil. And when we asked for help they looked like us like we had poop On our head. We love panara and this experience made us very sad. This meal cost us 60 dollars, we probably would have enjoyed burning that money more than this meal.... read more

If you like Panera Bread which I do; you won't like this location. Don't waste your time or money. Service not good. Sandwiches yeah not good either. This is just poorly managed and it's a shame. read more

I completely understand the one star reviews. It was dirty. The tall thin guy making our food was slinging the F word like he should have been slinging our food. This isn't a place to take your family if you have teeth and wear shoes. I'm sooooo disappointed read more

Was prepared to write a helpful review but just read through some reviews and looks like plenty of people beat me to it but here's another one anyway. Literally worst Panera I have been to. Orders are consistently wrong like every time. But I can do the same order and the spring cypress location gets it right 9 out of 10 times. This place gets its wrong 4 out of 5 times. The other day they got my order wrong twice when I called the lady is like you want us to re do it. I'm like why so you can get it wrong again besides I have to go back to work. They obviously need to re train their staff and or change management. Will not be back. read more

Housekeeping issues in dining room and bathroom. Other than that it's ok for local.

Ordered a tuna salad sandwich with no onions via rapid pick up and as you can see I got a dab of tuna with onions. The two people who were suppose to be checking the order were more interested in each other than doing their job (I know this as I was standing there waiting for them to put the order on the shelf). Returned the sandwich to the manager who wanted to make me another sandwich. Sorely dissatisfied as I have now had to return a sandwich and have lost more time and he thinks oh we will make you another sandwich and all will be good... wrong!!! My time is just as valuable as theirs and I paid for the service for a reason!! This is the second occurrence with this Panera and we are done. I will miss it for lunch but our office will not be using this location again. read more

Panera Bread - Tuna sandwich with onions. - Salad Near Me - Tomball, Texas

Not happy. I received a quarter chicken salad sandwich instead of half with barely any chicken, only a few small scraps with four large grapes. Portions are not good here. read more

If I were you I would avoid this location. The store manager is allowing confirmed positive covid employees back to work before they get a negative test. They are recommended by a the cdc to no return to work before 14 days with a negative test, but she tells them that they have to or they will lose their jobs. If they are allowing positive Covid employees back to work then these employees are like to spread Covid to other employees and to the customers. They also are not enforcing the employees to ware their make properly, I have seen several employees ware the mask is only covering half their face or not warring one at all. read more

I usually like Panera, but this location needs work. The baker clearly needs more training, because the croissants and breakfast soufflés were way overcooked. read more

Panera Bread - Salad Near Me - Tomball, Texas

I love Panera but this has to be either a bad day for them or the worst Panera ever. Went through the drive thru and were told to park as they bring out our order. When they bring it to the car, they forgot to give us 1 soup, 2 drinks, and bread. Then they tell us they are out of bread and question if we truly ordered drinks. Sad day at Panera... read more