Ate their tonight got the You Pick Two. Cream of Chicken Wild Rice Soup and Asian Seasame Salad!!! It was yummy. read more

Panera Bread - What I ordered pic. Cream of Chicken Wild Rice Soup and Asian Seasame Chicken salad. - Salad Near Me - Taylor, Michigan

Very slow service and food is no longer fresh and warm and today they forget my chicken noodle soup, I called to let them know and was kept on hold for over 10 minutes. I hung up and figured it was a waste of time. Won't be going there anymore. read more

I come to this location a few times a week just to do homework and eat. Staff is always very nice and I always see the managers working with their staff and helping out. Nice to see managers with these values still read more

Absolutely terrible curbside/pickup service. You order on the app, use the app to let them know you've arrived, and they're supposed to bring your order out to your car but I still wait a minimum of 15 minutes for my order EVERY time. I understand being busy or it happening once in awhile but every single time? read more

I love Panera. I oRder huge catering orders on a weekly basis. However, the Taylor Mi store is awful!!! The drive through never gets it right and tonight I FINALLY called to complain. The manager, Scott, took my concerns in a less than interested manner. I'm sure he probably hears it all the time. When I told him I was going to call the corporate office, he told me to "Go for it" and hung up!!!! Wise up Panera! With managers like Scott, your service will never improve. read more

Without a doubt the worst Panera experience I've ever had. This was the first time I've been to this location so I'm not sure if this is usual or if it was just an off day. Bad service at the counter, luckily the gentleman at the window wad able to save me from being given the wrong coffee. I'm glad he did because that would have cause me a lot of gi distress. read more

Omg this sandwich is awesome and this chick named Carolyn is a G, great customer service

My Chelsea sometime has to remind me it's time to have food..they deliver, so this worked out perfect for today.. We ordered lunch and I deleted and added so many thing to my salad.. that I really didn't have any high expectations that it would ever be correct.. I was happily surprised ! It was quick, tasty and Totally what I asked for.. Nice greens, tasty pickled onions, fresh tomatoes, a good egg (everyone should be a good egg, at least sometimes!) I even liked that corn stuff on it.. all in all.. today's salad was a A+.. Excellent job Panera.. we will be ordering from you again very soon... P.S. Thank you Chelsea for making me eat, I DO appreciate you! read more

My absolute favorite restarant ever. Great soup and sandwiches and i just love the french baguette. They always have good, quick service.

I love Panera Bread. I miss the old location in Southgate, but this one is better. The drive through is a good thing & I've never had anything wrong here. read more

I love Panera especially this time of year when the Autumn Squash Soup is on the menu.This day at 5pm this particular Panera was not at all busy so i stopped in. While placing my order i was told they were out of ham for my Cuban sandwich. This is a new Item on the menu and I was looking forward to trying it, Me and the next 2 guests in line behind me! The new sandwiches on the menu are all made with ham? So they substituted turkey for the him but it's no longer a Cuban sandwich. While waiting for my meal I went to find a table a place to sit, there were many open tables but quite a few of them were very dirty and not been wiped down. This Panera is not as clean as others I've been to, although I've been to others that were much worse. My soup the autumn squash was excellent as always I really look forward to it every fall. I would have given it four stars for the soup and the Cuban sandwich was very good even though it did have the main ingredient missing. I will come back since this Panera is close to me. read more

Food was decent... No idea why they closed the Southgate location. It was definitely far enough away to keep both locations open. Also Southgate was more cozy...the new Taylor one has big florescent lighting in the dining area.. Doesn't fit in at all.. read more

This is the worst Panera I have ever been to. The management is rude and they never get the orders right. All of the other Paneras are fine, but stay away from this one. read more

Very disappointed because I love their broccoli & cheddar soup but They never have bread bowl after 6pm.

The order accuracy here is horrible. Forget half the things I order. Had to go back at least a few times to get my order right.

I've been to many paneras' and this one is the worst. We've gone twice and both times the salad is inedible. The chicken tastes old, the salad tastes dirty like it hasn't been washed and the salad dressing was filled 1/4 of the way full even when we asked for extra dressing. The staff is nice but the food is not edible therefore this place is a waste. read more

3 prices of hair in my food and you as the manager, gives me, the customer, a hard time??? Oh no, this place is history for me. The manager is terrible, has no social skills, very incompetent, and totally lacks customer service. Whoever eats here, please check your food and watch by the kitchen while they are making it, because they sneeze and cough without covering their mouth or washing hands. Please be observant! Please don't let the manager tell u u need a receipt if u are returning ur food u just ordered and have a complaint... they can factually look up your transaction and reprint a receipt in less than 60seconds. Terrible manager. read more

Hi I placed an order with Panera app and it was a disaster, it was my 1st and last time I will use Panera's delivery service, I ordered soup and bread then when payment was confirmed it stated my order would be delivered no later than 5:41 which was 40mins to me placing my order, then about 10mins later I received a text telling me it was on way, now I only live 3 to 5 mins from the location, so I watching and waiting then a car pulls in across the street to my neighbor say there for about 5 mins then took off, so I called Panera and man I spoke with said the driver probably realized there was a delivery before me and that's why he left and my thought process is your already at my home why not deliver it but whatever so the man it would be delivered in 9mins so I waited again another driver came was in the street had his hazards on sat about 5mins and took off , so by this time I'm mad i waited 10more mins before calling Panera back and when I did a different guy answered and wasn't wanting to be helpful and was short with me and said the driver should be there he's in your area, so I waited and about 5 mins later the driver goes past my home and when he walks up I said hi and the drive only said I need a signature and here you go and I asked where was my loaf of bread he said oh I guess it's not in here and I have to go back to get it I was miffed to say the least so I get the soups in pulled them out they were like warm so I called Panera to express my disappointment with them and a lady spoke with me that time and I was irritated it took an hour to get soup also she then mentions they only have 1 driver why not tell customers that and she mentioned it would be quicker and better to order through phone for delivery I mean come on you have1 driver it would of made no difference but she was willing to work with me and very polite I asked to have the loaf of bread refunded and she said I can't take just the bread off because I already paid and she then said the only thing she could do was to refund the whole order and I said that's what I want, I love Panera bread but last nights experience was the worst I've ever dealt with I'm just glad they refunded my order next time I will drive to go get my food lesson learned read more

Tonight I had the worst experience with the Taylor, MI Panera. First I called to see if they had a certain type of bread and they said they did and then promptly put me on hold and never came back to my call. After 10 minutes I called back to place my order (mind you, when placing phone in orders you MUST pay by credit card or gift certificate) and now they no longer had the bread I preferred. I chose another bread and they tried to end the call when I interrupted them to say I also wanted Mac & Cheese. At almost 2 hours before they closed they were out of all sides except apple. This didn't bother me much but in the grand scheme of things it adds to my frustration. When I went to give the associate my credit card information she just said to pay when I picked up. Now entering the store the alarm in the breezeway is blaring. I go to the counter and wait because there is only one person taking orders (even when there was now over 6 people in line before I reached the register). There are other associates that come to the front but do not help and even another associate walking around talking on her cell phone. Finally I am able to pay (which I would have been out of there if she would have taken my card over the phone). She checks my awards card and I should receive $2.00 off internet or phone in order. She then refuses to give me the discount I earned because I didn't pay for my order over the phone...unbelievable! The final straw was when the person who took my order said she didn't take my payment over the phone to make it easier on me. How was that easier on me! Needless to say...I will not be using the Panera read more