I had such a wonderful experience at Panera Bread. This location truly stands out as one of the best in the area. From the moment you walk in, you can feel the heart of hospitality from the entire team. The customer service is consistently top-notch ~ friendly, attentive, and genuinely welcoming. I also really appreciate how clean and well-maintained the restaurant is. The bathrooms are always spotless and fully stocked, which shows the care they put into the overall guest experience. The food is another highlight. Orders are prepared on time, and everything I've received has been fresh, hot, and delicious. It's clear the staff takes pride in what they do, and it makes a big difference. Another huge plus is how work-friendly this location is. There are plenty of outlets available for those who need to work remotely, and the Wi-Fi is exceptional ~ fast and reliable, making it a great place to be productive while enjoying a meal or coffee. If you're looking for a comfortable place with great service, quality food, and a welcoming atmosphere to get some work done, I highly recommend this location. Thank you to the phenomenal team for consistently creating such a positive experience! read more

The service is great, ordering and getting your food are very convenient, the menu is vast and filled with healthy choices, and there's a lot of comfortable seating, including outdoor seating. The only drawback is that this particular location has very bright lights by the ceiling, which I think could be re-aimed so they don't shine in diners's eyes. read more

This has the food and coffee of Panera but not the feel. Usually Paneras have a welcoming, cozy vibe where you can read a book or study for a test while sipping bottomless coffee and enjoying a You Pick 2. The one by my university even had a fireplace. This location has an open seating plan, similar to Starbucks, where tables are close together and people on the other side of the restaurant can watch you eat your meal. There is also zero table service: If dining in, you pick up your meal by the kitchen (sometimes they call your name, sometimes they don't). When you're done, you dump your tray at a trashcan by the exit. The focus seems to be on the drive-thru which is how I recommend this location be experienced. That said, I've been here a couple times and the food and coffee do not disappoint (I recommend the cinnamon crunch latte and Asiago bagel breakfast sandwich). Also, it's next to Flyby Philly's, so it's convenient if you want to grab a coffee after enjoying a cheesesteak and amoroso crunch. read more

Panera Bread - Plenty of parking and outdoor seating - Sandwiches Near Me - Tallahassee, Florida

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If you are muslim beware that their rustic potato soup has pork. Also the service that wipes down tables is slow.

The management at this location are really attentive and nice. I ordered the poppy seed chicken salad but the cook forgot the chicken. I couldn't come back because my lunch was only 30 minutes but the manager offered a refund or a remake. I put the salad in the fridge until I could go back and the manager on duty was more than accommodating. I didn't want the food to be thrown away so I just simply asked for some chicken. She even threw in a drink for me missing my lunch. Nice big building but I think more staff is possibly needed especially during the lunch rush. read more

Panera Bread - Poppy seed salad - Sandwiches Near Me - Tallahassee, Florida

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It was cold. I didn't feel well. What's the best cure? Soup! Where could I get it easily? Panera Bread! And that's how we wound up there. Apparently this particular location is relatively new. It is spacious, full of ample parking, and it even has a drive-thru. On the day we went, it seems that the entire neighborhood had the same idea. Fortunately, the girls working at the counter worked quickly. Even when my companion went back to order a dessert, it was quick despite the cattle of people. He had chicken noodle soup, I had broccoli cheddar. We were warmed up sufficiently and it hit the spot. Have to say though what got my attention most is the ambiance. It's a great place to study! Will return. read more

Check your order! We purchase from paneras often. I need to warn you to check your order before leaving. Today we ordered an Asiago breakfast sandwich. Have had them MANY times. Today, the meat was missing and the bagel was burnt. Of course, we were home when this was discovered. After a call to the manager, we got a refund (hopefully) but no breakfast. Like I said, CHECK YOUR ORDER BEFORE LEAVING! Very Disappointed with their lack of customer service. read more

Panera Bread - Asiago bagel breakfast without the requested sausage patty! And burnt bagel. - Sandwiches Near Me - Tallahassee, Florida

I usually avoid this location because it's been hit or miss in the past, but I decided to give it another try. Unfortunately, this will be my last visit. I went through the drive-thru and ordered the Pick 2 special with a BBQ chicken sandwich and potato soup. When I checked my bag, everything seemed fine, but when I got to my destination, I found they'd given me the wrong soup. I drove back to the restaurant to get it corrected and decided to dine in instead. While eating my sandwich, I found a hair in it, which was incredibly off-putting. As I was getting a refund, I overheard the manager whisper to an employee to tell "Valerie" to put a hairnet on. This was beyond disappointing--why are staff in the kitchen without proper food safety equipment? It left me questioning the cleanliness of this location and wondering if I should contact the health department. The staff was friendly, but the experience as a whole was unacceptable. read more

Made the mistake of ordering based on the picture and described ingredients... the Green Goddess Cobb Salad. I don't know if they were out of what should've been on this salad or if they just didn't care to make it correctly! (If they were out, they should've mentioned that when my husband placed the order!) Also, I was worried I might not like the green goddess dressing so just in case, asked for sides of ranch.. which they didn't have (I don't know if they just don't offer it or if they were out.) Anyway, the picture that is shown with sliced eggs and tomatoes is what the salad SHOULD look like; the other picture is what I actually got. (Couldn't return because they had closed.) read more

Panera Bread - The salad I ordered... - Sandwiches Near Me - Tallahassee, Florida

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I have tried to give this location the benefit of the doubt. First, I love the soup and salad deals; they are affordable and yummy. The staff is always very nice and accommodating. The business is newer and clean. Now, a few months ago, I decided to dine in for lunch. I ordered a different soup and salad pick 2. I was done with my soup and was ready for my salad. Halfway through I found an insect leg and my stomach was turned for the remainder of the day. I brought it to the attention of the staff and a manger (quietly), and they refunded my meal. I left and didn't return until a couple of weeks ago. Everything was fine. I didn't see bugs or hair or anything that would deter me From returning until yesterday. I ordered a chicken Caesar and broccoli cheddar soup. Soup was fine but, in the beginning of me eating the salad, I found an fine curly/wavy and short strand of hair. My hair is braided (not exposed), and my texture is Afro and tight curls. In addition, the hair was a light brown (mine is black). I was again disappointed. I usually don't give many chances after anything being in my food that shouldn't be, but I know that this franchise is usually clean and consistent. I assumed that this location being new meant the standards were current for cleanliness. I will not returning to this location and I don't recommend it. read more

Panera Bread - Hair in salad - Sandwiches Near Me - Tallahassee, Florida

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I have been consistently pleased with this Panera, but my recent visit was truly stellar. Avery took amazing care with my order and was very patient with me when I forgot to redeem my coupon that was set to expire any day. I ordered the Family Feast and it was enough for my family to eat on for two days. It includes four sandwiches, a large soup, a salad and a baguette. My order was hot and ready expeditiously. read more

Always have issues with food at this location. For example today I ordered the chipotle chicken sandwich and received this. Went straight to the trash. read more

Panera Bread - Sandwiches Near Me - Tallahassee, Florida

Well On 4/25/24 visited location The "New Menu" does not work for me Removed Asiago Cheese Focaccia Bread A staple for my order Changed the Steak Sandwich Tried on Sourdough - size sooooo small Positive was the Strawberry Poppyseed Salad was good or would have rated a 1 The store was not busy at 12 how I have seen it & many tables needed cleaning. The woman handing out food had a great attitude. read more

Is this what you call a sandwich? There were 4 macaroni noodles on one slice of bread, and the bread itself was burnt in several spots. We paid $18 and some change for burnt bread and not even a spoonful of macaroni and cheese. You guys didn't even try. read more

Panera Bread - Grilled Macaroni and Cheese Sandwich - Sandwiches Near Me - Tallahassee, Florida

I have the coffee subscription with Panera and this location was accommodating to it - I was able to provide them my phone number and quickly got my coffee cup and was out of there in a jiff. read more

Panera Bread - a kitchen and dining area - Sandwiches Near Me - Tallahassee, Florida

My cashier Sylvia was amazing! Very helpful and understanding. Super patient. She deserves a raise! - a happy customer read more

Panera is a great place for a quick healthy and fresh bite. Love their pick two combo - good value for money.

The location of this Panera is super convenient to my home and where I work. I love their food, 99% of the time it's all fresh and delicious, with an occasional winter piece of lettuce but cmon just pick it out. I like Panera as a healthier alternative to other quick bites and the SOUP. I love their fall soups, try the squash one it's so warm and tangy sweet ugh. I also love the you pick two option. This location has tablets you can order on and you take a pager and they deliver it right to your table, no human interaction required. I like the tablets because sometimes I get overwhelmed staring at the board deciding while the line is growing behind me. I like that it shows you the ingredients and lets you make mods right there. They also do delivery or pickup both of which are nice. Overall, consistently tasty food with quick service. read more

Panera Bread - You pick two - Sandwiches Near Me - Tallahassee, Florida

We went to the Panera Bread on Apalachee Parkway in Tallahassee FL on Sunday (Oct 2, 2022) minutes for Lunch and there was plenty of staff behind the counter. The floors were extremely dirty as if they hadn't been moped in days food particles throughout the dining area. Couldn't find a clean table anywhere. I spoke with a Manager and he came out and wiped the table and benches off and all the food particles went off onto the floor. The floors again looked as if they hadn't been mopped in days. When my half tuna sandwich came out the bread was so hard you could knock somebody out with it. They brought me out a new sandwich. The young staff behind the counter were too busy texting on their phones. I have been going to the Panera on Blairstone for years and it was always clean and food was for the most part always good. Not sure what's going on with the new location but I would venture to say it's poor management. I will not be back until they clean up their act. Displeased Panera Customer... read more

I was originally excited for this location to open because of the drive through (mainly the separate drive through lane for mobile orders). The mobile order land was only open for use during the first week or so of the restaurant being open. It takes a while to get your order because you have to sit in line with people who just placed their order at the restaurant. I'd probably like this location more if they had Curbside Pickup. read more

Very disappointing. First time at this location since they moved. As we walk up to the counter my feet are sticking to the floor as if I'm walking on fly paper or glue. We reach the counter and no one greets us young lady just stands there looking at us. Not terribly concerned about that just surprised since I was always used to a warm greeting at Panera's. Started to order and the first 3 items I picked, they were out of. As I looked around I realized how dirty the restaurant was so I decided to just order a drink and sit with my friend while he ate. He said the salad he ordered was good so at least that's positive (I think). Not sure if I'll eat here again which is too bad it used to be a good quick restaurant. read more

I drove into the Panera on Thomasville Road and went through drive-through . Purchase a Teriyaki Chicken and Broccoli bowl . A woeful amount of chicken and the broccoli was granulated to mix with rice . Reminded me of frozen ($ 5.99 ) dinner but I was charged $13.98 . Have had odds and ends there before while meeting with friends ( nondescript each and every time ) and I have to say that my general impression is that , for what you get , you are paying far too much . I travel a bit and have eaten in many places in all my years . This place is a novelty . And I know they have 2000 locations . And revenues of over $ 5 billion . Still does not make them a good value . read more

I have this one friend that loves Panera. Tuesday night we grabbed dinner after a meeting. The young lady behind the register was friendly. I ordered the Tomato Mozzarella flatbread. I was delighted by its presentation: it looked like two tacos. The Mozzarella was hot & melty. So good. Tomatoes were also hot, which kinda spoiled it for me. The greenery was quite crisp and plenty of it. The restaurant was quiet, since it was after 8. We laughed and chatted til closing time. Very pleasant experience. read more

Panera Bread - Tomato Mozzarella Flatbread with chops - Sandwiches Near Me - Tallahassee, Florida

This is so different from the blairstone location. Kind of modern and low touch but customer service is absent. It's pretty dirty and antiseptic together. I know that's weird. Check your order before you leave to be sure it's right. Old location was spot on with service and ambience. Don't understand the dramatic change. read more

Roaches in the salad and pretty dated lettuce; first time for the former, second time for the latter. I no longer trust how fresh their produce is; I'd rather stick to their coffee and occasional pastry. read more

Panera Bread - Roach/bug in salad - Sandwiches Near Me - Tallahassee, Florida

Delicious every time! Their pastries are irresistable to me ...so hard to choose.Of course,they also had some great salads and sandwiches,as well as coffee and other beverages read more

Panera Bread - Sandwiches Near Me - Tallahassee, Florida

Horrible horrible horrible delivery service. Always late AND orders are almost always wrong. Meaning if you ordered a soup, you will receive a pizza. Get it together. read more

A lot of times, we snub national brands in favor for something more "authentic" and local. I'm a big proponent of keeping the business local, however there are a good number of corporate brands that not only do a decent job of reporting greater and greater earnings to their shareholders, they are consistently superior with their customers and employees. Every time I come to this Panera (this, BTW, is "my" Panera - i.e., it's the closest one to us) I'm greeted with friendly and familiar faces (familiar, because these employees genuinely appear to enjoy working here, which speaks to a good corporate culture - in not comp. plan). The product is consistently good, if not great. The bread itself is fantastic. Any company with the brass ones to call themselves Panera is obligated to deliver on bread quality and they certainly do. As I've previously reported, every way of doing business with this store is excellent. The app is trouble-free. Queueing up in line is problem-free. Calling an order in is a breeze. To me, this is one of those business models that seems headed towards mediocrity but no. Panera handles all aspects of its business very well. Bakery? - Solid. Pastry? - Same. Coffee station? - Tops. Barista? - Stellar. Soup/Sandwich galley? - pros. dining room cleanliness? - Immaculate. Restrooms? - Patrolled. Windows? - cleaned. Outside dining area? - shaded and comfy. I just can't think of anything less than great. And, yeah, I'm one of those guys that generally reserves 5-stars for the local, non-chain types... read more

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Great location! Easy spot to sit, allergies welcome. Canola oil used here! Great friendly staff! They have automated POS kiosk here so you can order your own there. Self serve stations for drinks with ample parking read more

Dirty dirty dirty!!!! Food was so gross and my boyfriend was seriously sick after. Will not be returning!!

Ordered a "grilled" cheese sandwich here today. A very bored, looking woman handed me the bag at the takeout window. After I got too far to turn around, I opened the wrapping and noticed that the sandwich wasn't grilled at all. It was just plain overly thick sandwich bread. When you want a grilled cheese sandwich, do you want it grilled. This was very poor service, and a very poor representation of what Panera service. Zero stars if I could. Check the other reviews here. This place is bombing. Time to fire the employees and start from scratch. It will not get better on its own. read more

Both soups (chicken noodle and French onion) came in much smaller portions than usual for Panera, and they were VERY cold. Also, the dishes and utensils were extremely dirty- there was leftover cheese on the exterior of the chicken soup bowl, and the spoons had a crusty film on the handles. read more

T WIlliams here, recipient of the order M WIlliams, date 1/1/2022 (Happy New year! Panera customer service *still* sucks) I ordered online for delivery with a xmas gift card (otherwise likely would have skipped all this frustration) Total came out to nearly $50, left an above average tip (25%) and the delivery time wasnt that bad (thanks doordash driver, I know you did your best!) FAst forward, food arrives, turns out it isn't my order; I tell the driver, they say, "It is sealed. I deliver what they give me, call the store". Not an ideal response but that's a downside of outsourcing your delivery drivers, which is an acceptable and reasonable roadblock operating under the current norms of food delivery. #GIGECONOMY I call the store, they attempt to throw all the blame on the driver, "It is his responsibility to check the order" even though THEIR staff handed it to this sweet older man, likely not terribly tech savvy but trying to earn a living. The manager then said they would contact DD and get my UNdelivered order (it was still on the shelf at the restaurant) delivered with no apologies and no offer of retribution. She took no ownership of the situation. Maybe $50 isn't much for a Panera order, (bougie much?) but any amount of patronage coupled with a bad experience deserves more than buck passing. read more

Always a good alternative for soups salads and sandwiches, but it nothing spectacular. My go to meal has always been the bread bowl, and they generally have good soup options. Seems to be the go to spot for students in the E. Park Avenue area, and little away from campus. On most visits service has been quick, but since they started using the kiosk, it seemed to have slowed down some. Our last visit, it took 20 minutes for our food to show, but it could have been an off night. read more

The Mac and cheese is the best. The pick two combos are great. This Panera has nice indoor and outdoor seating. The staff is really friendly. I really like that Panera allows you to sweeten to your own tea. I also like that hey let me fill my own cup. read more

Out of 8 orders I've only received everything 3 times. The food is fine, just don't expect to get all of it.

Panera Bread is like what Atlanta Bread once was. The ones here in Tallahassee were once bright, clean, friendly, and offered excellent food and baked goods. Now, I am sorry to say, this is no longer true. The places are filthy, the bathrooms are obscene, and the food is very poor quality. I just cannot get myself to eat at one now. The last time I did the "new grilled cheese" was a tragic mistake. read more

Ordered online for curbside pickup. They were out of a lot of items which is understandable with everything going on right now. Most of what they were out of was listed on the website, but bread bowl was not listed as out on the website. Once I arrived, I was informed they were out of bread bowls and they asked if there was anything else they could get me. Again, trying to be understanding I asked if I could just have an extra baguette side. They returned to offer me a pastry instead, saying they were now out of French baguette. I declined the pastry, asking if I could just get refunded for the price of the bread bowl to a regular soup bowl. He told me the only way he could do that would be to re-ring in the whole order, making it sound like it was too tedious of a task for me to ask of him. At this point, I just drove away, having had paid for more than I received. Unprofessional. read more

I ate my sandwich before I could take a picture, but I just want to say I'm impressed at how well my sandwich was made. They followed the instructions (my orders are usually very specific) and the portion of each ingredient was just right. My sandwich was neatly made with love and care. THANK YOU!! read more

Used to love Panera! I order from this location frequently but lately their lack of good customer service, not even from staff but from management specifically, has run me off. I ordered delivery and called when 45 minutes after my order was confirmed no driver had been assigned to pick it up. Not a big deal. I called Panera and asked to speak to a manager to see if they could help move the process along, because they were closing soon, and she basically said she'd look into it and call me back and hung up before I could ask another question. She never called me back. Worried, I drove there myself to pick up my order just as the doors were being locked. She had no intention of calling me back and was more than happy I guess to let a customer pay for food and then toss it. And now tonight, we picked up our meals and came home to find out that part of our order was missing. I called to speak to a manager. I was offered a refund and half an apology. I asked for a confirmation of the refund and Zach told me that he didn't know if he could do that... okay? and rudely told me to "have a better night" before hanging up. read more