Had breakfast there. Staff was very friendly, the restaurant was clean, and our sandwiches were good. Nothing to complain about read more

Panera Bread - Customized vegan sandwich - Salad Near Me - Stow, Ohio

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Stopped at this Panera Bread while traveling. Do like the pick two option as there is a great variety to chose from. There was plenty of room and there are great healthy options here to order from. Do also like the bakery options too. Would recommend this Panera Bread in Stow. read more

I went to Panera bread on Kent rd.. and I have never seen such helpful young men!! These 2 young boys Colten and Brennen were very helpful!! I made a couple mistakes, I spilt my drink and made a huge mess. These young men helped me clean it up and clean my table. I really appreciate when they did that. Those boys need a raise read more

I mean it is a Panera so do t expect 5* food. More chicken than it looks like but I did get Double Chicken. The setup inside is a little tight & I feel bad for the employees bc everyone is just staring at them since the only way to see the counter is directly at the counter bc it is tight read more

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I have a gift card, but can't use it online or by phone - it HAS to be in the cafe. So we will start there. We ordered tonight and got the smallest amount of food for nearly $50. Panera's prices are absolutely outrageous! Not to mention we didn't receive any of our sides (three baguettes and chips) despite asking "is this everything?" This will certainly be the last time we order from Panera. We got take out and I'm still having to cook, because of the small portions! Ridiculous. read more

My fiancé visited this Panera on Graham Road on his birthday to redeem his birthday reward for a pastry, and the experience was very disappointing. Despite it being a simple request, the manager was completely unwilling to help or show any courtesy. It was disheartening, especially since it was a special day for him. That said, the crew member who assisted him was kind and professional our issue is entirely with how the manager chose to handle the situation. Thankfully, we decided to stop by the Panera on Howe Avenue afterward. Even though that location was significantly busier, the staff there was much more accommodating and friendly. They had no problem honoring the birthday reward and treated him with warmth and respect, which made a huge difference and turned the day around. Very disappointed with the management at the Graham Road location. It's unfortunate when leadership doesn't uphold the same quality as the rest of the team or other nearby stores. read more

Ordered food to picked up 2 times now in a week. Supposed to be rapid pickup. Had to wait in line both times to see where food was. Second time didn't have time to wait. Hopefully they refunded me. Never again. I also ordered at least one hour before pickup. This is the one on 59 in Stow. read more

If you don't have celiac disease, the soufflés and croissants are a nice surprise-- flaky and full of flavor. Panera has earned its place in the breakfast lineup. Breads and pastries are fresh and orders can be placed online, by phone, or in person. Call ahead/ etc and skip the lines during peak hours (or anytime.) Panera Bread isn't a go-to place for people like me (who have celiac disease and live gluten-free,) but they have some lovely teas (hibiscus ginger kinda stuff !!) and my husband David likes their sesame bagels. read more

Panera Bread - Plum Ginger Hibiscus Tea!!! - Salad Near Me - Stow, Ohio

I purchased a beautiful cinnamon roll and it was placed in the bottom of a bag with a knife and fork. Now what shall I use to cut it on...the paper bag...my hand...the steering wheel...the car seat? A box to put it in would've been really nice. Does anyone use their head anymore?? read more

Really enjoy this location. Got a delivery order from here once that was missing half of my you pick two and they made it right and gave me a free cookie. There is also a drive thru which is convenient read more

Tried the new bagel asiago sandwich. It was excellent, you have gained a New customer from this item. We will be definety be returning.

Food is always super fresh. We do pick up and never had a long wait. Nice menu. Paneras is a weekly meal for us. read more

Would have been nice to know that they can't hand out online orders through the drive thru before I waited 20 minutes in line for my now cold food read more

Food is good but the green tea was very watered down and Customer service is lacking in a big way

The availability of a drive-thru is great, and it was my first time using it. Staff was friendly, and the food was ok. I ordered the pepperoni and sausage flatbread pizza. I didn't care for the sauce but didn't realize it was a tomato bell pepper sauce. The most noticeable issue was there were only a couple sausage crumbles on the whole pizza. I wouldn't order again. read more

My wife and I stopped here for the first time for a quick lunch . Food was great and it came out pretty quick. We both got the pepperoni pizza and had enough left to take some home. Service was also great .. woman cleaning the dining room was extra nice and even brought us boxes for our leftovers . Overall a great experience read more

Panera Bread - Pepperoni pizza - Salad Near Me - Stow, Ohio

Why do I come here? Cause my wife likes the...I can't think of anything to like here. The service ruins the the taste of the food. I would rather suck the dirty end of a hospital mop than deal with snotty rude attitude of the people that work here. Seriously, they must put effort into the hiring to achieve this level of subterranean customer service. Typed this out at the drive thru window read more

The Pick Two is a little pricey but good. The Corn Chowder might be the best item on their Summer menu. There is lots of corn in the chowder and the broth is tasty. You can't order crackers with the soup, which is silly. I was told they were not healthy. But you can get a sandwich to go along with the chowder. For 99 cents you can get a cookie. The chocolate chip cookie is the best choice. It is served warm. With the large drink, the meal was $15.00. read more

Panera Bread - The Pick Two with Corn Chowder and Tuna Salad Sand on Wheat. - Salad Near Me - Stow, Ohio

Son's sandwich had mold on it. Also their pricing is higher then the online pricing. read more

Panera Bread - Mold on bread - Salad Near Me - Stow, Ohio

The food was good but the girl working the DT really needs to work on her customer service

The prices on the menu and the way they have it coordinated is very confusing. I thought a pick two sandwich and soup was going to be $5.99. When they told me the total was over $13, I questioned it. But apparently that is currently the price. I was totally shocked! I declined my order and I've left the premises. Panera has delicious food, but those prices are just outrageous. read more

I really like the unlimited drink club. It is worth 10.99 a month since I get a couple drinks a day from here. Love the soup and sandwiches. Unfortunately, I can't eat anything there right now except salad because I'm on a keto diet. Would be nice if you got some low carb bread or something. I buy bagels and the pastry ring for my kids. They love it. My only actual complaint is, it would be nice if they put the bagels in a nice box instead of just throwing them in a brown paper bag. They are kind of expensive and worth it but I think new packaging would be nice. read more

Baffled how whomever manages this place still has a job. Maybe one person in this place is actually pleasant. Food is mediocre, they don't cut bagels, hardly ever toast them. And the service is atrocious. Never have been through the drive through in less than 15 minutes read more

I had a very bad experience at Panera Bread at 1059 Graham Road in Cuyahoga Falls Ohio. I went into the location on Tuesday 9/6 to order 4 1/2 dozen bagels and 8 containers of cream cheese. The "manager" told me I had to use the app or online. When I commented that this was ridiculous, the manager asked me to leave. I am a 67 year old woman trying to order bagels to pick up Thursday morning to take with me my doctors office and then some to take with me to the Cooper Cancer Center for my 6 hour chemo treatment. This "manager" has no business interacting with the public. I went to another bagel shop that wanted my business. read more

While the drive through is convenient, on multiple occasions they have forgotten part of my order. Then they don't answer the phone when you call back to let them know. I've literally been throwing money away. Lesson learned...won't be back. The one time I went inside I found the tables dirty. I actually cleaned my own table by getting napkins and water from the soda fountain. The staff watched and did nothing to assist. Done with that location. read more

Ordered a whole salad but received a half salad. I should have gotten my money back. The cashier staff is very rude and isn't welcoming at all. A bunch of old mean bitties. Will not returned and I think that's what they wanted read more

I don't visit here often but when I do the staff always finds a way to make me feel small and unwelcome. My wife asks me to stop by and get her tomato soup and a roll. So I ask for tomato soup and a roll and have to endure four volleys from the staff telling me they don't understand what I want with my soup. Finally I break out my synonym game and say "BREAD!" like the second word in their name. Staff responds with "Do you mean French Baguette? Cause soup comes with that..." And the tone was not friendly. So to sum up this is zero star location after several visits and zero enjoyable experiences. A good strategy would be to memorize the menu and read up before you visit so you present as worthy to the staff when you order. read more

They said that this was made correctly. Offered to make it again but that kind of made no sense considering they would have made the same sandwich! read more

Panera Bread - "Steak" sandwich. - Salad Near Me - Stow, Ohio

This has to be the worst location. The service is so slow, I ask for no onions in a salad, I get onions. I ask for double dressing, I get zero dressing. Every visit there is something wrong. The only time I went today was because my daughter was buying. AND we had to pullover to wait while our yogurts were assembled. Managers-get your team together. read more

The most dysfunctional Panera. Multiple times they have cleared the screen before making my order, and while standing at the counter (waiting for my order that isn't being made) the employees just look around rather than asking if you need anything. read more

My review is mostly based on PRICE ,rather than food quality. I received a gift card for my birthday and hence.....this was dinner tonite. I hardly ever eat here just because of the prices. I've said it before and I will say it again.....I know.food.costs and this is a Corporate ran restaurant chain, so the food costs are probably at least 5-10% lower than my guesstimate......solely because I'm certain they have their own brand of items that are solely marketed for them. Based on this, ppl need to understand they are getting ROBBED. I ordered a Bacon turkey bravo, a bowl of chicken noodle soup, a large Green tea and 2 brownies. My total was almost $22. TWENTY TWO DOLLARS !!!!!!!!! For a sandwich, soup, beverage and dessert. Restaurants are really making it big these days because for the simple fact that parents don't cook at home anymore, and they have raised the average ticket price. So with that in mind. I just don't think Panera warrants these prices and why I either take my.business elsewhere or cook at home. It's a shame too....but mothers are lazier these days and we all are suffering. Back in the day, our family went out to eat for Sunday dinner or only on a special occasion. Now it's simply the norm...and checks have increased probably on an average of 30% over the past 5 years. Panera, your making out. But not on my.buck. lol. Food is average. Prices are high. You do the math. read more

Refused to blend or purée soup for an elderly guest with dietary restrictions Manager first said no blender then we have one but won't Shitty service read more

Cashier bold faced lie to me over my change. Claims she accepted the 5$ I gave even though I counted 6. On top of that I had to wait in line for almost 20 minutes for 4 bagels. This place pisses me off every time I come here honestly. read more

I love going here to eat. But this last time I had went I had bought me the Broccoli Mac an cheese and I was eating it and perhap I look down and there was a long piece of hair in my food jus discussing. So I called and they handle it. But hope and pray they start wearing hair nets. read more

The service sucks here. For the prices they charge everything should be spot on. They messed up our order. Brought out the wrong food. When they did bring out our food it was cold and had to send it back. No offers to rectify the mistakes. I would have least they would have discounted or comped something. A few other customers had the same problems we did as well while we were there. The orders were incorrect and/or their food was cold and had to be warmed up. read more

There is a significant issue with the rapid ordering. Whoever is filling the orders checks off that the order is correct even if it is not. I have had to constantly double check to make sure I have the correct items I ordered. It's a 50/50 shot at being correct and when I spoke to the people behind the counter they are annoyed or just say sorry. There's no accountability. The guess work has been taken out of the equation. You have an order ticket! How hard is it to read what's on the ticket and put those items in the bag. Seriously, how hard? read more

I typically visit this location for lunch during my work day and I always go through the drive-through. Today the person working the drive-through was very unfriendly and showed no real personality. If my only encounter with somebody in your store is going to be in the drive-through please put somebody there that is welcoming and friendly. read more

Great food, well-trained associates. No complaints at all! Can't believe the negative reviews - never had ONE problem at the Graham Rd location. read more

Horrible food poisoning from here. Never will go here again. My food must have been old and sitting out. They use heat lamps and allow that. I have never felt so sick and in so much pain. It followed right after eating a sandwich. I am still recovering from a sandwich I ate almost 12 hours ago. read more

Placed a to-go order and they forgot part of the meal. My ham and Swiss barely had any meat on it and they forgot the onion and tomato. Went earlier in the week, and they kept forgetting to give me my soup. No one is friendly and I hardly ever have good service. Worst panera I've ever dined at. read more