We go to Panera very often as a family and its one of our go to places. Their menu changes and on this particular day, I ordered a different pick two than the usual. I ordered the combo of corn chowder and steak sandwich. The soup was not particularly hot and the sandwich was very light on steak. It was like having mainly toasted bread. Now I do believe this was a one off and this is not their normal service or food quality and this one experience doesn't mean I won't be going here again but it was disappointing to say the least. Maybe not go to this location as often. read more

Panera Bread - Mac & Cheese - Sandwiches Near Me - St Louis Park, Minnesota

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All the tables are dirty entering the restaurant. If you're dining in you must clean up the previous customers mess. I'm sure if people cleaned up after themselves they wouldn't have this issue but I'm also sure having clean tables for incoming customers is part of their job. I've been here on a few separate occasions during different parts of the day and it's always the same no matter the shift. Employees should wipe off seats and tables regularly. My experience with the food however has been good. read more

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I usually come here every morning with my dogs to get my morning coffee through drive thru. Sometimes the wait is a little long due to them needing to make the food for every customer which is absolutely fine. Today I had exceptional service from a staff member named Brooklyn. She was very nice and even talked to me about my dogs. Brooklyn completely made the start of my day great! It's staff members like this that make me want to continue to come back. read more

was waiting 7 minutes for simple soup drive through service will never come back French onion soup comes without cheese on top and three quarter full. Literally few spoons for almost 10 bucks read more

Panera Bread - French onion soup comes without cheese on top And three quarter full. Literally 3 spoons for almost 10 bucks - Sandwiches Near Me - St Louis Park, Minnesota

Very poor customer service in the drive thru. Awkward coffee handoff resulted in hot beverages being spilled on/in my car and on my arm. Took 8 minutes to return my card through the drive thru window after the foiled beverage hand off. Breakfast sandwiches were hot and fresh, but packaged sloppily so 2 of 3 opened in the bag. I like Panera but this location could benefit from improved staff training/management. read more

Rudest and judgmental workers. The whole experience seemed very judgmental and I was repeatedly asked questions that me feel guilty of even ordering enough food for my family. Love the food hate the service,especially whoever is taking the orders at the drive through. I'm a paying customer, why do I need to be asked who's all the food for and judged how much I get? read more

I have to say, Panera is one of my favorite quick and easy chain restaurants. I really like their food, everything is fast, and they do awesome catering. I use them for catering a lot for both breakfast and lunch for my office. They are super easy to order from online, with lots of great options and reasonable prices! I highly recommend the breakfast sandwiches and egg souffles for breakfast. Delivery is always on time, and someone calls me the day before the delivery to check and make sure everything is set. This puts my mind at ease. I also eat at this Panera quite often when I'm in the area shopping. Service is quick (cashiers aren't always the best, but no big deal) and I love their soup and salad options. Try their butternut squash soup--it's delicious! I also love the bag of chips (or apple or baguette but come on who would pass up kettle chips) and love dipping them in my soup. They have unique and delicious tea, juice, and other drink options. The space is cozy and is a great place for a quick bite, or to come in and get some work done on the laptop. Fireplace and all! read more

Panera Bread - Sandwiches Near Me - St Louis Park, Minnesota

Ordered simply i thought, everything came out a little off. Bacon mac & cheese- (no bacon ) Bacon turkey bravo toasted - (not toasted) 50 %right. Manager made it right, but trips back to the kitchen aren't my favorite. Everything was only ok. read more

Panera Bread - Where's thr rest of my sandwich? - Sandwiches Near Me - St Louis Park, Minnesota

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I went to the drive thru today and was very disappointed. Rude service, charged me for a duet instead of a Panera kids, and forgot the French baguettes. Won't be returning to this location, Plymouth is so way better! read more

Customer service here is absolutely terrible. They didn't give us our sandwich in our pick up order. Then when we went back to get our item they made the completely wrong sandwich and it looked like they just threw it together. The broccoli cheddar soup looked as if it was curdled. Do not waste your money on this over priced low quality food. Panera continues to disappoint. read more

If you want to see a restaurant chain in decline, stop here to eat! Signs stating no cashier, must order by kiosk (or drive thru). The place is run down. All tables have damaged tops. I could not help but notice the upholstery seating is worn and ripped. Food is small potions and tastes so low quality, my school lunches were better. My 'lite' pick two lunch and latte cost me twenty bucks! The decaf latte tasted like it was from a vending machine dispenser. The luke warm tiny sized Broccoli mac & cheese was a liquid mess. Every thing here is obviously purchased in bags premade and heated up or thrown together and pushed out. The Chinese salad had chicken that tasted like old sandwich meat. Pathetic! Then, you pick up your own food at a window and bus your own dishes...OMG! Never again. read more

This location as others have stated is unbelievably sad. Zero stars. How do you not have a single cashier, but five employees walking around stocking fruit cups? Use broken kiosk instead read more

This new stand alone Panera has been around for a few years now I guess. I went to the old one bc it was right next to the swim school and kids like bagels. End of story. I didnt go to the new one for a long time, bc Panera is kind of $$ for what you get. In the past few months I've had several get togethers here...and I'm now a fan. This location is great for a morning meeting! (probably afternoon too) It's a great place to linger. There are areas with good sun light. There are areas with a bit of privacy. It's clean. It's big. I like being able to drink as much coffee as I want out of a real mug. The breakfast sandwiches are good. But Ordering. Is. So. Slow. I should just get used to the d@%$ kiosks, but I like to special order my sandwich (just no cheese, nothing too fancy) It seems like they never have more than one person trained to do registers, even if other people are just wandering around behind the counter fussing with nothing. Even if the person at the beginning of the line is ordering a million things for a teacher breakfast and doesnt know what she is doing, a second staff member will not open a register. Still, I'm rarely in a hurry and now the person or people I'm meeting all know so we can kind of laugh about it and other than extreme slowness, I've never seen or heard any mean or rude type behavior from staff. read more

I always love the cheese bred loaf and clam chowder soup... but they only serve clam chowder on Friday nevertheless I went there and order the large one and when I got the order soup was serve in a big bowl but soup is filled only a one third of bowl so I went back and said I ordered a large soup not a small one and the employee was like that is the large soup.. I was craving for that soup but I refused to eat in a restaurant where people don't care about customer service there solution to my complaint was a refund... Over all I returned the soup and the man in charge kindly gave me my money back for the soup which I return.. read more

Panera Bread - Sandwiches Near Me - St Louis Park, Minnesota

I had never been to a Panera until yesterday. Brooklyn park mn location gave me a great first time experience. Tonight I wanted the delicious sandwich I had yesterday. Went to the St. Louis park mn location on hwy 7. I ordered same exact sandwich and soup. What I got was a sloppy, soggy sandwich that was missing the bacon. The bread was floppy and the squash soup had about 4 little pumpkin seeds. It only takes one screw up for me. I already don't eat in the st.Louis park restaurants. I will not eat Panera again. read more

Okay, normally I would give three stars as the food has always been decent, but my husband and I had such a bad experience here I just have to give it two stars. We came on our lunch break, and there was a group of four in front of us. Right after we came in four or five more people came in. They had a trainee on the register with a trainer and were struggling to ring the first people up. My husband and I noticed several other workers waking around the lobby, filling coffee pots and cleaning even though the line was growing rapidly.. We waited close to 5 minutes as the people ahead of us all took turns asking about different things and paying one by one. Finally another worker started to set up another register and a few minutes later we were able to order. However, this cashier took a very long time and after already waiting for one cashier we really just wanted to order, get our food and leave. We had to repeat what we wanted twice and it took several more minutes for him to ring us up and allow us to pay. Two people that had been in line ended up leaving because it was taking that long, we almost left as well as we only get 30 minutes for lunch. Our order was correct, though the mac and cheese was not creamy or hot and my sandwich wasn't put together nicely, it tasted okay. We had decent service and food here before but this experience was so off putting we will not be returning to this location. There are plenty of other places to eat in this area, so we will be looking elsewhere. read more

I haven't been to a Panera in a long time, but was craving their mac and cheese today. Even though it was sort of a weird time of day, the whole place had such a wonderful atmosphere and the woman working the front counter (I think her name was Linda) was extremely friendly and pleasant to everyone who came in. Honestly, every single person working there just seemed to be happy to be there and it gave an awesome vibe to the whole place. The food was also super fresh and really tasty - my craving was definitely satisfied. I'm really happy I stopped in here! Thank you! read more

Panera Bread is one of my favorite restaurants and this one is one of my favorite locations, because of it's cozy atmosphere, and with all the windows, it has a lot of sunlight! Panera makes healthy lunch and dinner, soup/salad and sandwich selections at a reasonable price that can't be beat! read more

I love Panera. I have been to several in Twin Cities and it never disappoints. Steak sandwich, mac and cheese, and all the salads. My favority is the cherry pastry with a cup of tea or coffee. Came in again today for the you pick 2 deal for lunch. read more

Panera Bread - Mediterranean salad and veggie sandwich. Ginger peach tea. - Sandwiches Near Me - St Louis Park, Minnesota

I am a volunteer from a local non-profit Seeds Feeds and I have been amazed at how they support our organization! They are extremely open to helping out the community in any way we need and are very kind. They agreed to donate all their extra baked goods at the end of the day to our food shelf. read more

Wow Panera is bad bad bad. I made 15 attempts to order a sandwich on their bad kiosk, no ingredients available. I ended up with a microwave piece of rubber chicken and bad poured on buffalo sauce. I ordered a cup of soup that canned would have been greatly improved. My wife ordered a salad with lettuce left from last year. A bowl of cheddar broccoli soup that had so much yuk in it it was not edible. All for a whopping $37. I'm doing McDonald's never Panera again. They are overpriced and terrible in food quality, service and price. Short sell this company. They are dead. read more

They had advertised toasted baguette sandwiches as a promotion. Ordered that and they said sorry we're out of the bread for them. Then I ordered something else and they said oh we're out of that also so I settled for a sandwich which when I ate it I did not really care for it. Don't think I'll be going back there again. read more

I've been here numerous times to meet friends for lunch or to grab some food after shopping at knollwood! The staff at this location are kind and helpful and the service is pretty fast. There is quite a bit of seating as well. The food seems fresh and is nicely prepared. Unfortunately I was here during the 2018 thanksgiving romaine ecoli issue so they couldn't serve Caesar salads - but not their fault. read more

MANAGER WAS AWESOME! Had the worst DOORDASH experience however!!!! THE MANAGER OR GENTLEMAN RUNNING THIS LOCATION WAS FANTASTIC! We never got our order delivered so we went in and called to let them know. When I got in the manager ensured I was the customer who had ordered, not the dasher, and offered to remake my order if it wasn't up to expectations! He was amazing!!!!! GREAT JOB MANAGER IN THE BLUE BUTTON DOWN! read more

The last couple times I have tried, online ordering asap neither for curbside or coming in is available at this location. Seems odd during a global pandemic they aren't trying to minimize traffic through their space. They have a drive through, I don't understand why they wouldn't allow for online ordering to pick up in drive through either. I generally really like Panera's food, but I've had mixed results and service at this one. There has been a really crabby employee with a short temper (I think manager) who has barked at me and I have heard her do similar to other customers when trying to ask a question or get a correction on their order. Prefer other locations (there are 2 not super far from this one on 7), service has been consistently good there not to mention I can online order. read more

Customer Service can't get any worse! There were 3 of us on a Sunday morning. We all ordered a scrambled egg on a bagel. We waited 15 minutes before we checked on our order. We stood waiting and ignored for another 10 minutes while the 6-7 employees were loading bags for a 'big order' When we finally got our order with no apologies it was wrong. The clerk told us since a specific bagel wasn't ordered they just put it on toast. We will go back to Brueggers where the bagel with egg is already at the register when you go to pay. read more

Panera, is Panera, is Panera, right? Wrong. This particular location is insanely busy - seemingly all the time - slow service from start to finish every time I have ever been here. For the business luncher, this is a big problem, and I have, on more than one occasion, had to cram food down my throat as fast as possible, can't be late getting back to work after all. I cannot say enough good things about their food though, everything on the menu is delicious and has something for everyone, even the picky eater. They also get a big plus from me for listing calories right on the menu. Warning for you folks dining here, the 'back door' by the soda machine locks when you exit...so don't try to get back in through there, you can't. I used to use that door all the time to get refills when you sit on the indoor patio, now you have to go all the way around, through the crowds of people. A plus for this location is the availability of several stores, it is a mall after all. So if you are a woman (or man) of leisure, spend some time shopping after eating. I definitely love Panera and still frequent this one, but just allow yourself more time, or take your food to-go. So Panera, while you have my heart and would get a 5 star rating - this particular location is knocked down to only 3 stars purely because its so busy....which could also be seen as a positive. Busy = good food, usually! read more

I ordered delivery at this location this afternoon and ended up getting the wrong order. I had my boyfriend go down to the apartment lobby and get my food so it's partly my fault for not telling him what I ordered. When I called the restaurant Leah answered and was very apologetic. She had my food remade fresh and sent another driver to deliver it. She also refunded me my money. The food was good and fresh when it arrived, and there was a coupon for a free You Pick Two inside. I would order from here again! read more

This is the SLOWEST drive through in the history of restaurants. I have literally been sitting in line for my food for over 20 minutes. If I wasn't so hungry I would have bailed after 10. Will not be back to this location ever. Get it together Panera Knollwood. read more

My boyfriend and I pick up Panera here around once a week. I love the green goddess salad. This last time I mixed it up with the pick two and instead of my Mac and cheese got clam chowder soup which I didn't order-they kindly gave me my Mac and cheese when I went back and a refund. They were prompt and very kind about it. Usually the green goddess is wonderful here though, they do a great job at putting it together. We usually do enjoy this location and I suggest it. Service is good and quick. read more

For me normally Panera is at least 3 starts sometimes 4. Reliable. You know what you're getting. Live their sandwich soup deal. Only gave this location Kobe less start bc they changed their hours without updating their website or voicemail. Used to be open til 9 now it says they close At 3 on weekends. Went to two different locations both closed at 3. Checked Yelp for hours the first time and called and listened to a recording at the second. Somewhat annoying read more

Standard Panera fare which is not as good as it was a couple of years ago. Today I opted for a pick two with half a sandwich and soup. I don't know if they store the bowls outside in the sub zero temperatures but the soup was not even hot. If you opt for one of their preconfigured panini sandwiches you have to live with the full ingredients as they are pre-made. This location in particular is over-run with mommies with young kids, largely due to the swim school across the mall hallway. Your best bet if you want to avoid some of the cacophony from the kids you should seek shelter behind the divider near the exterior entrance. This location also does not stock packets of Tabasco as the other SLP location does, which meant that I didn't enjoy my not-hot soup at all. read more

Panera bread is always nice to go to for lunch on weekdays. Not busy, Less Calorie food, Inexpensive, Vegan/Vegetarian options. I really love their creamy tomato soup. read more

Ok so normally I love Panera, it's a special treat for me, but this location has gotten my order wrong so many times. I've had to swear it off. Worse the staff are actually super nice and try to help every time and yet somehow things get worse. For example, I ordered some bagels ahead of time with some cream cheese and pasta for dinner. Well, they lost part of my order and messed up the bagels. The dude was new but no one else was really working so he did everything he could to help, even gave me a free pastry. Trouble is when I got home the pastry had a hair in it and my bagel order was still wrong. Panera is normally great, just don't go to this location. read more

I love Panera for the wide range of fresh, ingredient based dishes. I usually order of the "Pick 2" menu which allows you to choose two half-sized items from their cafe salads, sandwiches, and soups. There are so many options! This cafe is always clean, the staff is friendly, and there is a definite cozy vibe. This is a popular spot to share a meal with friends or family but is also comfortable if you are dining solo (like I am today). The coffee here is excellent. I drop in here often for a latte or some dark roast goodness. read more

Wonderful food! So glad they have a drive through! Staff has always been friendly unfortunately the last 5 visits I've been here there has been something wrong with my order :( , coffee too watery, wrong sandwich, missing the pickle slice I asked for. Hopefully they get more consistent and I will change my review. ....I updated my review to add one more star because the customer service has been more consistent! The last 4 visits nothing was missing in my order! Yay!!!! I Would have given 5 stars but the last time I was there The teller was a little crabby. I guess we all have bad days. Lol!!! read more

Parking okay. Service ?? They have those tablet kiosk order places. How in personal. It was a real bad experience. You do the work for them and they need less people, so they make more money. Than the best part I ordered salad with chicken and when I picked up the salad, NO chicken. Over priced, bad service concept. read more

Panera Bread - $9 for this ... ??? Not worth it. - Sandwiches Near Me - St Louis Park, Minnesota

I just want to apologize to the young cashiers who I interrupted social time to order food for my kids and I last night. Yes, I noticed there are self service ordering kiosks, but I was in a rush to get my son to his speech therapy appointment and didn't feel like fidgeting with it. Maybe if I hadn't interrupted you, you'd have said hello and thank you like a polite customer service worker generally does, and you wouldn't have been in a rush to finish the order after every item and instead asked "anything else?" after each item. Pretty awkward when you assume I'm done ordering and I'm not. Now, I realize you're a privileged Edina teenager and your parents are probably just forcing you to have this job to bring you down a peg or two, but I genuinely am really sorry to have made you do some work and that I got a little short with you because you weren't doing a very good job. I'll try the kiosk next time, I promise. The squash soup was decent, though. Might try to make it myself at home. And the guy handing out food at the counter had manners and work ethics, so good for him standing out in the Panera employee crowd. He earned this place a second star! Look, people, it's a corporate soup and bagels place where no one really cares and is going through the motions. You have fast food workers who think they're fine dining hostesses just there to look pretty and have fun with their friends. So don't expect much. read more

The last 5 orders from this St Louis Park location have been a mess. First they purposely made us wait at drive thru so we lost out on breakfast. We did not get our order in the bag the next drive thru. Went inside to fix and we got our order and someone else's in the bag. We ordered an as listed breakfast sandwich, no customization, and that was wrong. We have ordered bagels and not all the bagels were what was ordered nor did they tell us in case they ran out. The other orders were simple mistakes, missing side item or just did not read the order for the customizations. This location just cannot get their act together. They either need to retrain or change management. read more

Sandwiches taste like cardboard and I think they nuke their food too much. People are friendly enough but this location is a pain to get in and out of as well. read more