Have gone through the drive through several times to order a salad and every time my order is short of something. Once I got the wrong dressing, then all kale instead of mixed greens. Then just a few pieces of chicken and most recently NO CHICKEN. I am done with them!!! read more

Ordered on the app. Order wasn't ready when it said (1:45) and I was notified of that. No big deal....waited until 2 to finally go thru the drive thru. Sat there for 11 minutes when someone finally came over the speaker and said the wait would we be anywhere between 10 minutes and 30 minutes and that she had no idea how long it would be. I told her I had a mobile order and asked if I should just come inside because there were several cars in front of me. I pulled out the line and picked up my order inside. I understand being short staffed, but what I don't understand is the lack of courtesy and genuine apologies for such inconveniences! I never received an apology and it was as if this was a completely normal thing. I will absolutely not be returning here. This was the 2nd and last time I've had to wait over 30 minutes for my order. This is my very first YELP review and I purposely came on here just to leave this review for Panera read more

New menu is so far not anything I would return to eat. The badil tomato blt is disastrous, listen- mayo is NOT a food group! Had to wipe it off 2 sides of the sandwich before it all fell in my lap. Nevet again- do not recommend read more

Not sure about the bad experiences other had but when we were there the young women behind the counter were very friendly, knowledgeable and quick. The food was as good as any Panera you go and the place was clean even during lunch hours. read more

This spot is consistent with panera standards. The staff is usually the same and always friendly. I always like to use the monitors to order especially when I am with family who have communication barriers and they like to see the pictures. The food is always served on time. I've only had problems with curbside pick up - they somehow take longer than rapid pick up which is inside or just going in. Even if I order ahead of time I usually have to wait at least 10-15 minutes in the parking lot. Overall it's a lovely place for lunch or studying . The food is delicious and i've never had any problems with any of it. I will say they changed their chicken noodle soup recipe and I do like the other one better - in case you have not visited recently. I do like that they do seasonal menus and expanded their menus to the delicious flatbread pizzas ! The strawberry salad in the summer is must try ! read more

Panera Bread - chicken noodle soup and BLT - Sandwiches Near Me - Spartanburg, South Carolina

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Everything was great. Fresh salads and hot soup. Not sure why there are so many bad reviews. I would definitely return here when we are in the area. read more

I always seem to have an issue with this Panera. Last time they made me pull around and wait for 20 minutes to have my 6 bagels sliced. Today I didn't receive a receipt and apparently this is how you're supposed to slice bagels read more

Panera Bread - Sandwiches Near Me - Spartanburg, South Carolina

This is my only visit to this location. And by only I mean my first and last. I ordered a small mac and cheese with broccoli. My first bite was of a frozen piece of broccoli. I took it back to the station where we picked up our food and waited and waited and sure enough, they nuked the daylights out of it. I did order a small, which was nearly $7 and trust me it was maybe a half cup serving. I upgraded to a fruit cup , an additional 2.19, speared several blueberries with my fork, they were fuzzy... The unsweetened tea was good! read more

Amazing management and friendly staff. Love the Italian sandwich. Customize it however you like on the app and have it made when you arrive. The salads are delicious also. Always clean at this location. They have really stepped up their game. read more

Get it together Panera! This is absolutely ridiculous and unacceptable. Panera was once the "go to" lunch spot but it seems like that has definitely changed! read more

Panera Bread - This is the avocado that was on my avocado BLT at Panera today. I'm trying to not cut Panera off my list but this is ridiculous! - Sandwiches Near Me - Spartanburg, South Carolina

Compare the pictures- not even close! I ordered delicious looking new sandwich- Buffalo Chicken. I was in a hurry, so couldn't take it back. What I got was a slim piece of chicken and a cold bun. No Buffalo flavor -- just a sad crappy sandwich. read more

Panera Bread - What I ordered. - Sandwiches Near Me - Spartanburg, South Carolina

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A person came up to the cash register, and offered to take our order instead of using the computer ordering screen. The staff was friendly and helpful and the food was good. read more

This place sucks. Ordered a chicken salad sandwich and they put no chicken salad on it but gave us the end of the lettuce head. Went back and asked for actual food on the sandwich and he covered the whole plate in it and threw it back at me. Place is an absolute mess too. The girl walking around with the broom is sweeping anything but the floor. Shout out to the guy that gave me the to go box, he was nice. Place needs to fire 90% of the employees or tear down the building one. Don't go here, better one 10 minutes away. read more

Panera never disappoints. I had to skip breakfast and was pretty hungry upon arrival. No problem. The staff member suggested the You Pick Two. So, I picked the Fuji Apple Salad with chicken which was delightful. The mix of apple chips with the chicken, greens, and gorgonza cheese topped with the white balsamic vinaigrette dressing warmed my stomach. I enjoyed a half turkey, apple, cheddar sandwich with cranberry spread. This, too, warned my stomach. I didn't need anything else but the courtesy cup of water. At Panera, I can choose what I want to eat. The available options help me maintain a balanced diet. I also enjoyed a glance at the delicious beads and cookies but did not take the bait. read more

Everytime I come here, I feel like something goes wrong. It's either waiting too long for one thing, not getting what I ordered, them being literally OUT OF BREAD when it's called Panera Bread, or the food being below average for what it already overpriced food that can be because it's "healthy" and "trendy." They don't seem to be understaffed, but it feels like the employees fail to work as a team or have a sense of urgency when things start going wrong. The managers seem like they know what they're doing and do get on to them, but sometimes I just don't understand why I'm waiting 20 minutes for re heated Mac n cheese. If you come here, go for breakfast around 7-9. Usually it's slow and pretty fast. Otherwise, just go to the one in East Spartanburg near Hillcrest. Much cleaner and faster. read more

Terrible service. We placed an order using the online app, which we have done many times with various Panera locations. This one left out items from our order. This can happen. When we called to ask for a refund or redelivery of missing items, the manager said to call Doordash because it is their problem. Of course, all the delivery people do is collect the bag with the order and deliver it - a problem with the contents of the order should not be their problem, especially given we placed the order directly with Panera using their app. Rude and unhelpful. Fortunately our credit card company agreed and gave us a refund for the missing items. read more

Today I ordered a large iced coffee with chocolate syrup and a bagel warm and toasted via the app. They said it would be ready in 10 minutes so I waited. I knew what an iced coffee looked like so I just waited for one to show up on the shelf..... and waited..... and waited..... and waited..... 30 minutes go by with no iced coffee. I go look on the shelf and there was my bagel. It had been sitting for 20 minutes.... still no iced coffee. I finally just asked for a cup and made my own (minus the chocolate that I was charged an extra 75 cent for) I drank my bitter iced coffee so I didn't choke on my cold tough bagel and left to never return. read more

Panera Bread - Sandwiches Near Me - Spartanburg, South Carolina

I was shocked by all the really bad reviews for this Panera location!! We ate here twice this past week while traveling through South Carolina, and thought "this is the best Panera's we've eaten at!" The store was clean and nicely decorated. We ate breakfast one day. The classic oatmeal was yummy. The cinnamon crunch bagel was very good. Then on the way back home a few days later we stopped for dinner. We enjoyed strawberry poppyseed salads with chicken. The triple chocolate cookie with walnuts was melty in the middle and very tasty. The service was super fast and perfect. I hope you have you have the same experience we did! read more

Drive through order with no one ahead of us and no one behind us... quote " I'd like a plain turkey and Swiss cheese on country white"... just cheese and the key plain right? Yes just turkey Swiss in white that's it... Get home twenty five minutes later, open wrapper. Mustard, onions, lettuce, soggy tomato, chicken with American. Thanks for listening Panera. Called next morning to ask about bringing it back for a refund And what happened ? The little shit hung up the phone on me. I would highly suggest JUSTINS DELI. They have never messed Up an order, are alway POLITE . And the food much more consistent and better quality read more

Another terrible experience. This location is AWFUL! First, tried to call and place a catering order for 6 people. Called several times and no one picked up. FINALLY got through and was told they couldn't take the order over the phone and I must put the order in online. Fine. Did so, but after picking up the order and taking it to my customer, 4 of the Pick Two orders were missing half the order! Guess today it was only Pick One! One of the people in the office I delivered the food to tried to call from noon until 3:30 and no one would answer. She finally called Panera HQ and was told they would reach out to the restaurant. She told them, "good luck because they have not answered my calls for hours". I will be calling HQ as well to get my $80 back. AVOID THIS LOCATION. read more

The first time I dined here, I requested no bacon on my salad and when I got home, there was bacon on my salad. That's actually happened to me at multiple Panera's in different cities. Ever since, I've always dined inside here and have had good experiences. I use the electronic ordering systems they have inside, it's easier to make customizations on there! I think the company's portion sizes are a lot smaller then they were 1-2 years ago, but when I come here, it's usually to study so I'm here for hours at a time - so I don't need anything big or heavy. I usually get the pick two, most often a soup and salad or double soups! Love the 10-Vegetable, Chicken and Wild Rice and Tomato Soup. Salads, I alternate between the green goddess and Fuji chicken. I mostly get extra everything for my customizations. The service is usually good. Atmosphere is nice. The Parking lot is small but it works. Bathrooms have been clean each time I've used them. read more

Terrible portions and manager was utterly rude, food was either too hot to eat or cold, would never recommend

Sat in the drive through for 10 minutes (had not even ordered yet) to then park and wait another 20+ minutes for a hot coffee and breakfast sandwich. I should have just gone to the chick fil a across the street, which has me in and out in less than 5 minutes. I understand there is a shortage of workers, but the staff literally moves at the pace of a snail. You'll be losing my business to competing restaurants in your area if you cannot pick up the pace for your customers. read more

Standing at the register waiting to place a bakery order and two female employees never acknowledged me. The service here is seriously poor!

Terrible Panera! The never answer the phone. Also they don't have ingredients to make "something" I order, last week was green smoothy, this week was chicken, today was bread! They didn't have bread. The lady taking the order takes forever to answer, then usually the order is too hot or too cold. Chicken salad sandwich is so badly assembled you need to eat it with a fork. Service is non existent! Terrible, terrible location. read more

The worst customer service ever tried to use a gift card the cashier acted like there was nothing on there I called it right in front of here to show here and come to find out she was pressings the wrong button very rude no apology at all nothing never again read more

I ordered the whole Italian sandwich thinking it would be bigger than 4 inches. This was was a huge disappointment when I finally got home, ready to dig in. I unwrapped the paper and was disgusted at how small the sandwich was. My son ordered a half sandwich and his was bigger than mine. Although his was not made correctly either. It had toppings we asked to be left off. read more

Panera Bread - This is the Whole Italian Sandwich I ordered. Only 4 inches long. Huge disappointment. My sons half sandwich was bigger. - Sandwiches Near Me - Spartanburg, South Carolina

I've been to this Panera a few times but never on a Sunday and I gotta say, one of the worst experiences. My sandwich was falling apart when I got it, I had to open it and fix it with my fingers. Then my husband asked for extra pickles in a bowl and they were super soggy and did not look good at all, and it was the manager who handed them to him. Severely disappointed. read more

Every time we come here they are out brioche bread. Of course they don't tell us until after we order. (Once the manager had the audacity to tell me they NEVER run out of brioche bread, not to apologize, but to tell me how it never happens). read more

The second shift crew get orders wrong and is rude.I call manager but they did not answer phone.I am disappointed with service on second shift. read more

Very bad staff the manager who was on duty was very arrogant could barely even speak had no courtesy for customers concerns third time they messed up my order extremely irresponsible location complete lack of training and customer service please avoid this place read more

This Panera never fails to have the rudest employees. It's every time. Especially in the drive-through. Extremely disappointing.

Just a short review to talk about the Kiosk. The food is consistent and decent just like always. I wanted to review the Kiosk experience. This was our first time ordering from the Kiosk. It was very good. You can look at the menu as long as you like and you do not have people behind you waiting and an impatient cashier rushing your decision. You can even pay and get your drink. The drinks are somewhat on the honor system, but we still paid for them. Anytime I can cut out an interaction with a fast food counter person, I am on board. Worked like a champ. read more

Panera is above average in terms of quality of food and service compared to other fast food restaurants. This location was clean, service was good, and food was of good quality. My Mediterranean veggie sandwich was pretty good. We ordered some chocolate chip cookies which were also satisfactory. The green goddess salad was very flavorful as well! Overall, very satisfied with the quality of my experience here. read more

Visited the Spartanburg Panera while traveling for work. It is always a nice option to the traditional fast food options you find at every exit on every highway. We ordered with no prob- I got the Fontina Grilled Cheese with French Onion Soup. We had a bit of a problem with finding a table as the place was super crowded. We almost ate outside, despite the cold weather, but a couple got up just as we were getting ready to jet. As we walked over, a staff member cleaned it quickly Score! Our food came out quickly, was oh so tasty, and we were on our way. Fresh food, fast! Can't ask for anything better while on the road. Love it! read more

Customer service is fast and courteous. Food was good. The outside patio was dirty. There was food all around the tables that attracted flies and ants. Had to ask server to wipe the table. read more

We eat here frequently. Today I was surprised to see how dirty the carpets were and the bathrooms needed attention. Counter staff were not on top of their game either. I expect better for the price read more

Just finished a nice sized bowl of Soba Noodles. A bit spicier than the traditional Japanese style with which I am familiar, but very good. We had an issue with part of our order not arriving with the rest of our meal. They handled the situation wonderfully. In the end we got credit for our delayed item, got the item, and a couple of free cookies for good measure. Thanks Panera read more

our service was great. server was polite and answered all questions asked. at the speaker i forgot to ask for onions in my sandwich so i asked at the window and he politely told me the sandwich was already made and he can add it to the side. that was messed up and i got bacon instead of onions. and i asked for extra pumps of sugar in my drink and there weren't any. food rated 3/5 service rated 5/5. will be coming back read more

Consistent quality and customer service. The dining area is pretty consistently clean. They are rarely out of items. Any mistake is quickly and happily rectified. It's the better Panera in Spartanburg for sure! Oh yes - there is one baker here that is better than most. They are one of the few bakers who do not over cook the pastries, like croissants and soufles. Wish I knew their schedule lol. Recommended! read more