A breakfast sandwich of croissant sausage and supposedly folded egg was ordered. It was like a mini croissant. It was very, very small and all smashed the bagel sausage and egg croissant almost no egg on it. It's supposed to be a folded egg not an egg when you pick it up or it falls off the sandwich it's so thin that it just falls apart. There was no sauce/dressing (garlic aioli/green goddess) they were so dry and tasteless. DO NOT RECOMMEND Expensive for two very tasteless, almost eggless sandwiches. we won't give Panera anymore business. This is twice we have had poor quality food, we tried. . We are done read more

I used to love Panera Bread but this location was the nastiest store I've been to in a long time. My daughter had something floating in her fountain drink and my husband's cheesesteak was undercooked!!! Food left on tables and under tables!! Cashier extremely slow as well as food preparation. I will never visit this location again! read more

The other day I was super sick and I had my boyfriend pick up the chicken noodle soup. I had to go back and get another one. It was so good always ask for an extra bread. read more

Great food. It's always dirty and messy here. I had to ask them to clean a table. I can't can't understand how they can't figure that out. This is the third time I've left a review like this, but they've never seen to hire somebody just to clean the front of the house. read more

My boyfriend and I visit Panera often, but it's always hard to find a clean table. Almost all of them are always dirty. Last visit I ordered a BLT and they forgot the lettuce... they also forgot my bagel. I had to go to the counter twice and it took around five minutes because I had to wait in line twice. My boyfriend and I both got the "you pick two" and the mac n cheese portion was very small, it barely filled the bowl halfway. read more

Panera Bread - Sandwiches Near Me - Southern Pines, North Carolina

Great food,perfect temp for food. The staff was nice and welcoming but bathrooms are a bit un clean like toilets and doors and floor other way great place the vibe was calm and welcoming service was fast and smooth 100% recommend read more

Thank you to the young woman at the counter who fixed my missing drive through order items. Food was great as usual. I hope the young woman working the drive thru window wakes up feeling better tomorrow than she did today.... read more

Worst Panera bread I've ever been to. No pride in work. Someone DUMPED salt all over our sandwiches. read more

Panera Bread - Tons of salt everywhere - Sandwiches Near Me - Southern Pines, North Carolina

Sandwich was tasty and the service was excellent.Always enjoyed the size of the servings and can count on the uniformity of a good meal.

Horrible.. On 12/26 I placed an order in drive thru with one car in front of me and waited over 20 minutes for my order which was only a cup of broccoli cheddar soup. I asked to speak with the manager for an explanation and some type of compensation for my wait. She told me with an attitude there were people in front of me(1car) and that I could have came inside, which I would have if I could go around the 1 car in front of me. Very rude and unprofessional attitude and demeanor. Do not go to this Panera Bread!!! read more

Friendly staff, fairly clean inside, quick service, and yummy salad! I got the strawberry poppyseed salad and it was SUPER yummy. Panera is always slightly pricy so the total came out to over $12 for just a salad but it was tasty and left me feeling full without being bloated. read more

Panera Bread - Strawberry poppyseed salad - Sandwiches Near Me - Southern Pines, North Carolina

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Panera sure has changed since I last visited My husband and I decided to get one of the fabulous looking chicken sandwiches we saw on a television ad, that showed fried dill pickles falling out the sides. Very disappointed to get our sandwiches (cold bun) with dill pickle crunchy crumbles (1/2 T) hidden in center. Skimpy amount of sauce as well. $$$ Served w/ rock hard banquette chunk. Won't be back. read more

New Location - Still No Bread!! This has to be the most mismanaged store in all of Panera! The store which is named "Bread" consistently doesn't have "Bread". Once again arrived at 4 pm and there's no bread! What the heck is going on at this location????? Ordered a sandwich - which was made completely wrong, had to wait while they re made it. The lady behind me tried to order bread bowls and walked out shaking her head when they said they didn't have any. read more

Panera Bread - Sandwiches Near Me - Southern Pines, North Carolina

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The sad thing about that whole situation is that I waited and I was willing to pay for my meal, but the Panera bread manager that evening chose to throw away my food in a community that we have homeless everywhere. That is a shame. read more

I go to Panera for the bakery and they never let me down. Pecan braids. Bear Claws. Cheese Brittneys. Can't go wrong with sweet bread and Panera does it at a high level. read more

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The salad dressing is not that great they don't give you enough so you have to ask for extra they used to do better but now I have a Lotta questions. read more

I am not sure what is going on here. But bench seats need to be redone. Seems to be be in some sort of transitional. Had to wait what seemed forever to cup of soup and half sandwich. And it wasn't busy. Also would like to see them bring back that Italian sandwich they used to have. read more

I have been to many Panera Bread around the country. I always enjoy the consistency of service and food quality. This location is not up to par. On a consistent basis, my orders are not correct. I usually go with carry out because of time constants. My order is not correct in one way or mother. For instance : I ordered a cinnamon scone and got a blueberry muffin. I could go on, but you get the idea. Too bad for this location. 11/14/2018 4:35pm. Got my order wrong again. But they made it right. 12/14/2019 They got my order correct today. I am going to add a star. They do need to update the internet connection here. I had to log on to Moe's . Panera was loading very slow. With only 8 people in the place it should not be that slow. read more

Absolutely disappointed!! Since when does being charged for "extra dressing" translate into MORE plastic cups and less dressing!? Whomever owns this restaurant should be ashamed of the shoddy business practices. So bummed we won't be going back to visit, we love their salads (most of the time). read more

Panera Bread - This is "extra dressing" - Sandwiches Near Me - Southern Pines, North Carolina

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I don't know what happened to this Panera but they do not have enough staff. You wait forever for food, no one working at the front doing orders, no coffee, no milk for coffee, out of brioche already at 1020 in the morning, cut breakfast service online at 1022 (which we had to do because no one at the front counter) which should not be until 1030. Food is usually good l, same as always but probably should just stay home and make your own coffee and food. Received our food 40 minutes after ordering. read more

Grilled cheese crumpled up in a ball. Broccoli cheddar soup COLD. Knife in the bag. No spoon.

First of all, as of2020, this location moved 0.6 miles down the street. Very nice restaurant, nice location, great food. Would be 5 stars if they do a better job cleaning their silverware. Despite that, we plan on visiting regularly. read more

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I found not giving me a full container of dressing sort of funny but the ice in my salad.. not amused. read more

Panera Bread - I ordered a half salad to go and this is all the dressing they gave me - Sandwiches Near Me - Southern Pines, North Carolina

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Has always been my go-to for the chipotle chicken avocado wrap, but this morning I was given one that was ice cold on the inside. Not only that, but they added an entire piece of the cheese separating paper inside of the wrap. I'm never coming here ever again. Even though they did give me a refund, I am horrified with this place and never going near it again. read more

Panera Bread - Apparently they "forgot" to remove the paper that separates the cheese, in addition to not heating it up completely - Sandwiches Near Me - Southern Pines, North Carolina

I absolutely LOVE this Panera Bread! I drive 45 mins to eat here. I've also place many mobile orders and everything has always been perfect. I wasn't able to pick up my order of bagels and I called to notify them to please put them aside and I would grab them the next day. Hesitant the next day when I went in, I mentioned to the lady at the pick up counter that I had an order from yesterday and she quickly got my order and they had even placed the bagels in freezer bags to keep them fresh overnight!! Def recommend this place. read more

Good Turkey Bacon Bravo sandwich and I didn't have to wait long going thru the drive-thru

Always liked this place but the sanitation score continues to fall. Went today and it was somewhere around 95. NOT acceptable. Had to go to Jersey Mikes. read more

We stop by here often. Lately, it's slipped in quality. On a recent visit, our order was lost. I paid, was given a buzzer thingy, and we waited. And waited. So, after 20 minutes, a reasonable amount of time considering other guests who arrived after us got their food, I asked the server about our order. I heard the kitchen staff saying they couldn't find our order. Then, after another 10 minutes, I asked for the manager. I hate to be "that guy," but 30 minutes without getting your order at a quick serve eatery is way too long. It took the manager about 5 minutes to come out from his office. When he did, it was clear he was about to go home. His jacket was half on, he had his travel mug, and really didn't want to deal with me. He asked what we ordered, I told him, and then he said they had lost the order and they'd bring it out shortly. He offered an apology, but that was it. Again, I hate to be that guy, but after telling a paying customer after a long wait that you've lost his order, you expect to get an offer, either a refund, an upgrade, or something to try to make it up. But no. Then, when the server finally brought us our order, it was wrong. She was great. She fixed fast. And she asked if the manager had taken care of us. I said no. So she did. She came back to our table with a box of pastries and an apology. Was it a busy time at Panera? A little, but no one else was forgotten or had an extremely long wait. Bottom line, they screwed up with no good explanation and the manager wanted to go home. read more

The coffee and specialty drinks are decent but this is one of the worst Panera locations I have ever visited. Went in for my morning cup of coffee the last three days and witnessed staff just sitting around unable to fill simple orders. A coffee order took 20mins even though I was second in line to someone simply ordering breakfast for two people. Not to mention --- this place is filthy. The sauces and soups are in plastic containers behind the counter and just left out for customers to see. Each container looked grimy as though it had not been cleaned in several months. Staff does not use gloves properly when handling food either. The food that was on the counter waiting for customers to pick up looked gross. Bottom line -- don't go here! read more

Bad service. Lots of employees standing around as the register line got longer this morning. One employee kept pretending there was something important on her phone whenever she saw a customer. read more

You can never go wrong with this Panera, to me it's my kitchen from home without the extra labor of making the food. There is a following of loyal diners that come daily, solidifying that the food, service as and atmosphere are that reliably good. Several months ago a new drink bar was added: blood orange lemonade, agave lemonade, iced black tea, prickly pear hibiscus fresca, plum ginger hibiscus, passion papaya green tea, of course there are the usual fountain drinks too. Theres also cappuccinos, smoothies, latte, coffee juice and spritzers. Pretty good selection if you want to indulge or just need a change from the usual. Then breakfast, lunch, dinner, theres something for everyone. My favorite thing about Panera, they want food as it should be. The goal is to be transparent, adding healthier options with foods that are nutrient rich, safer ingredients, better standards for animal welfare. You know employees have a good thing if time and time again its still the same people working there. A friendly face greeting you over time, who knows you and makes you feel at home at your go to place to eat : ) read more

Panera Bread - Yum! - Sandwiches Near Me - Southern Pines, North Carolina

Unbelievably slow with staff who will not acknowledge you. Currently standing here with a line forming behind me

Food is more of a frozen microwaved meal than an actual restaurant. Their soups and other main items are all frozen or pre-made ingredients. Lack originality and creativity. read more

After the 4th time of getting our orders wrong, including a food allergy for our kid, I'd say we are done eating here. The manager seems to be emotionless and states that the reason for multiple order mess ups is due to new hires. I could go on all day about how they messed up each order but I think the one star covers that. Avoid this place. read more

Horrible. Cold French Onion soup (cheese wouldn't even melt) and "Grilled" cheese was not grilled at all, the cheese was not melted and it was on bread that never touched a heat source. Waste of money. I thought we would see improved service in the new location. Nope, very disappointing. 3-4 Decided to give it another go. Nope Ordered the new Chicken Mediterranean Grain Bowl. Smelled like actual garbage and they failed to put the hummus in, as described on their menu and didn't follow the request of adding additional arugula. TRAINING NEEDED read more

Stay far away from this place. I will never eat there ever ever ever again. Our meal was $30. The two cups of soup were so small. I've seen shot glasses that contained more liquid. Each of those were $4.69. A grilled cheese sandwich looked like a sponge that was left out for days. A chicken sandwich was loaded with grease. The grease was dripping from the sandwich. All of that food was $30! To say that the food portions were small is an understatement. To say that the food prices are high is an understatement. Avoid AT. ALL. COSTS. read more

Cashiers touch extremely dirty touch screens then without gloves place your bagel or tart on a plate. You can see the grime on the touch screens simply by looking over them when you pay they are sort of low on the counter. N read more

This is their newer location. So while the place in clean, the service and selection remain bad.

This Panera has gone from bad to worse Multiple times I have had issues with take out salads (given the wrong one) Soufflé which did come in a tray inside a box But lately on the bottom of a bag without protection and other items thrown on top The mini scones used to be good now they are tiny and are dried out read more

Terrible service and food comes in plastic bags. Disgusting prepared food with preservatives. Soup is always frozen in plastic bags. Nothing is home made. Go to your local bakery for real bread and food. This chain lies over and over again. read more