Stopped by for a quick dinner tonight. I'm a rewards member so we decided to use the monthly coupon. We sat down and waited patiently for our order . After about 20 minutes of waiting, I went to the counter and our order was bagged up to go. My name was on it but they never called our name. We could hear lots of laughing and talking but not. My name. We wondered why the dining room was empty. I guess it's because everyone is taking their meal home with them, even if they had not planned to. Food delicious. Service was below expectations. read more

Not sure what is happening. The food just is not as good as it used to be. I did not feel that the employees cared about taking our order. read more

Always good food, ambience is fine, i dont know i feel little off smell when i enter, it settles down later on. Service is fast, servers are nice read more

If it's your 30 minute lunch break, don't come here for food. Sat in their drive thru for 20 minutes as the third car. Paid. Waited another 5+ minutes at the window for them to tell me my food wasn't going to be done for a few more minutes and asked to pull around. I said no thanks with a toddler losing it in the back seat already and left with my $35+ coffee and no food. read more

Good steady food, but this location is notoriously slow. 30 min each morning to prepare breakfast, even after the app and their screen said my order was done 20 min ago. Late for my jobs each day. read more

Its been years since I have been back in Panera but my first time here in RP! Food is still good! They still have the combo which is half salad/half soup and sandwich. I always get the chicken salad sandwich and the wild rice and chicken soup! The service is great and friendly. The wait time is reasonable and the service is wonderful. I stayed in the restaurant for a bit longer coz I always find it quiet in Panera and I can catch up on either reading or writing when I am there. If you are in need of a fast but decent healthy food, and good coffee, Panera is always a good choice! read more

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If I could give lower than a 1 star I would and let me tell you why. The evening manager took delight in misgendering me by using "sir". I am a m2f transwoman. I am small business owner and generally well respected in the community here. I have on previous occasions politely corrected her in this time. Every time she uses that word, she has a little smirk on her face like she knows what she's doing and she is doing it intentionally. She has also intentionally screwed up my order completely and I know that because it is very difficult to confuse a salad with a soup. She is simply a bigot. And to make matters worse, I have previously reached out to the corporate headquarters to complain about this individual and they did nothing about her. So no fuck them they get one star read more

This is one of my favorite casual restaurants in Rohnert Park. I know it is part of a chain, but I have visited other Panera bread locations all across the U.S., and this one is a standout because of its friendly and helpful staff and excellent service. (I also want to single out one of the managers, Shane, for being so helpful and accommodating to me every time I walk in.) The food is delicious, the portions are generous, and I always take advantage of the online deals as part of the Panera Sip Club. I never feel rushed whenever I sit down for a leisurely meal to enjoy my food and maybe read a book while I eat. I will be returning to this location for as long as I live in the area, and if I move, I'll find a new Panera to hang out at, instead. read more

I have to say, the Manager at this location is not only a good manager, he's excellent at being a leader in excellence. I preordered a Chipolte Chicken Avacado half sandwhich as I usually do. When the bag was handed to me by a kind young lady, it was rather light (10.49 for half sandwhich) and I pulled it out and it was tiny, like half a Taco Bell burrito. I asked if it was a mistake or why was it so small, she got her manager. He was so kind and also agreed it was made tiny and not right. I was excited he said he would make a new one for me. Not only was it perfect, it was delicious and he threw in a cookie and the other half of the sandwhich complimentary, which he didn't have to do but did and was appreciated. He was fast, effective, respectful, and didn't argue as other places sometimes will do. The restaurant is always clean and in good condition. I will continue to come here and recommend to others! read more

Panera Bread - My delicious perfect sandwich! - Salad Near Me - Rohnert Park, California

The staff is super friendly very nice to customers. One lady decided to have her lunch refunded after eating half of it. The staff didn't blink and eye, smiled and gave her money back. Their country bread (I get it sliced) lasts my family all week and then some. Delicious. Grain salad (without chicken) is a great nutritional meal. Thanks to the staff for their smiles and great customer service ! read more

If i pay to "add" a $9 dollar strawberry & banana smoothie to my order after it's SUGGESTED to me ($11.23 after taxes), and then it DOESN'T show up... imma be pretty upset... . They were probably in a rush, (ordered at like 1:30 PM) so I'm not too mad, but I'm still sad abt it. Otherwise, great place. They usually get it right. read more

Panera Bread - Order at the door. - Salad Near Me - Rohnert Park, California

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Service very top tier from genuine, authentic people, Thnkx Connor Thnkx Shane + every other smiling face behind the counter 1st time here & everything from the atmosphere 2 the food was good, hot & fresh 9/10 read more

We bought a cup 4-5oz chicken noodle soup. It was so salty it was not edible. 10.50. Total waste of money

We were really hungry on our way home today, so we wanted comfort food and healthy. Wow, Nadia behind the counter was awesome. Very cheerful, helpful and very friendly. Laughing with her customers. It was sooooo refreshing to see this. We both ordered chicken noodle soup and Turkey sandwiches. The bread was sooooo soft, and the soup was hot and delicious. Older Lady cleaning the dining room was sooooooo kind was working hard. Whoever is the Manager of this place does a great job. Employees were working hard and the employees are fantastic!! The food was excellent and comforting. Clean store. Thank you. read more

Panera Bread - Salad Near Me - Rohnert Park, California

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I think each Panera has different protocols for everything. Very interesting, but I wish they had some thing more of a standard form. I asked for an iced coffee since I have the sipping drink monthly membership, and the lady behind the counter went to fill up my iced coffee. I don't like the Columbian coffee because it's too strong for me. I always get a bunch of ice and water down the hazelnut one. Lol yes I like very light/week coffee. But the lady was rather perplexed by my request for just an empty large ice cup. My boyfriend had to explain to her what I was going to do and then she still handed me a cup with a rather perplexed look on her face. This particular Panera did have a cool local endorsement with lemonade and a deal with the lemon drop cookies while supporting a local fundraiser. I took a picture of the display. read more

Panera Bread - Lemonade for a good cause - Salad Near Me - Rohnert Park, California

Dirty dirty dirty, $48 for a salt lick sandwich and soups. I love Panera, But not this one. Stay away. read more

The usual Panera menu. My faves are the chicken with broccoli teriyaki, Mediterranean bowl with chicken and vegetarian sandwiches. Service is decent and polite. I love the drive through. read more

Next time I get the Chicken Blt with Avocado delivered any chance I can get Bacon And Avocado? Thanks

Most disappointing food experience ive had in a while. Paid 16 dollars for 4 bites of a sandwich and some canned chili. Salad was drowning in dressing. Do not eat here. read more

I ordered food via Uber. I had tuna sandwich and cream of broccoli. The soup was so watery and bland. Also, I can't believe how small the portions were. I literally got 1/4 of a sandwich and the bowl is smaller than any cup of soup I've ever had. They are getting cheap, expensive and wasn't that good. I don't recommend. read more

I ordered a tuna sandwich and was very disappointed. The tuna tasted good, however, the amount of actual tuna was very little. It had way too much lettuce. read more

Panera Bread - Not enough tuna. - Salad Near Me - Rohnert Park, California

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Panera is a good chain, but this spot is down right "tur-able" as the great Charles Barkley would say. Out of the three times I've been here, each time has been a disaster. Two times the orders were messed up, of course the first time I brought it back and they fixed the problem, but the second time not so much (Drove home to be disappointed). The inside is quite hit or miss in terms of cleanliness, hence while I've never eaten inside. Staff is about the same in terms of hit or miss, most of the time they forget you are the customer and are very short and not helpful at all. I understand it is a chain restaurant job, but a job is a job when it comes to customer service. I am not bagging on the brand to be clear, it just seems this location is not up to the regular Panera Bread standards. Outside of the cleanliness and staff, they seem to not put a lot of effort into the food as I've had incorrect orders (Again) and lack or effort with the food itself in terms of portions. Love the brand, just not this location. read more

The price on the menu for a "You pick two" Tuna salad sandwich with a free side is $7.19. On September 26th, I was charged $9.19 for this item.  When questioned, the staff defended the price, and said it would have been $7.19 if I had ordered two additional items.   Nowhere on the menu does it specify that you are charged $2 more if you don't order the additional two items.  On an earlier visit to Panera, I ordered the 1/2 tuna sandwich with mac and cheese, and I was charged the full price for the mac and cheese, plus the price of the sandwich.  This does not make sense. I don't care about the $2.  But this is false, and misleading advertising, unworthy of a business in Novato. Panera need to correct this scam.  I am also filing a complaint with Panera directly.  Richard L. Bailey read more

Visited on a weekday at lunch time. So sad to see that the restaurant was practically empty. Guess that many restaurants are still operating with challenges brought by the pandemic. Ordered salad, soup, and sandwich. The salad was fresh and the ingredients worked well in flavor and texture. The soup was creamy smooth and the broccoli was fresh. The beef and cheddar sandwich was equally good. However, the cookie (although large) was not at the level of a premium cookie; will save my calories next time. Anyway, able to get a quick and healthy lunch in a pleasant dining space. Will return. read more

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First (and last) time at this site. Use to love Panera! They were out of tomato soup, my friend said her potato soup tasted sour, and the sour dough bread that comes with the soup was so hard you couldn't even break it in half!!!! Could not even eat it.... The Turkey avocado sandwich was okay. This place doesn't even come close to the Sourdough Company restaurant.., Very disappointed. read more

we always had problems with this bakery and this was the last straw... we will no longer purchase anything from this bakery.. rude, theydonot follow through on their marketing of credits , their coffee is always watered down. purchased bugles and they ask if wanted them toasted , i prefer them not toasted.. they came back not only toasted b ut badly burned.. the people behind are not properly trained... I travel all over the country and i use panera to meet clients ,have breakfast, as well as lunch.. but! this facility entry way glass is never cleaned, cashier's are not trained in the product line as well as are rude ... please do not use this bakery.... read more

Decided Too Eat A Healthier Today! I Love Their Caesar Salads & Chicken Chipotle Sandwich! Employees are super kind & they are quick to get you your order! Highly recommend if you are looking for a quick healthy light meal. read more

Everyone was super nice, however everything was wrong. Ordered tea, the hot water tank was empty, ordered a salad and received a sandwich. And I'm not sure how Cheryl is spelled Sharol???? But again they were a super nice. Thanks for the chuckle. read more

I had Great service and the food was good. The Managers Cailey & Alyssa are awesome!

We have frequented Panera Bread for many years. Recently we ordered our favorite sandwich, the Tuna Salad Sandwich. When we got home the sandwich had one small scoop of tuna salad on one end of the bread! It was like eating two pieces of bread with onion and not enough of salad to even taste it! We called and spoke with the manager and sent the attached picture. He said we would get free sandwich at our next visit. We went back a few days later and picked up the free sandwich. I told the cashier the situation and then discussed the problem with the person making the replacement sandwich. The new sandwich also had one small scoop of salad on it and it too was tasteless. I guess Panera Bread is cutting back to save money, but they have lost me and my wife as repeat customers! read more

Panera Bread - Sandwich with a small scoop of tuna salad at one end of the bread! - Salad Near Me - Rohnert Park, California

No customer satisfaction here, l ordered a 1/2 french dip sandwich it comes with a 1/2 cup of Au jus and either a chips or baguette piece which l asked for, and never got it, next visit l walk in and order a full size french dip and when l got home it only had a 1/2 cup of Au jus for a full size sandwich which wasnt enough for the whole sandwich which was dissapointing, next visit today l went drive through ordered a full size french dip and asked to fill the Au jus cup to be full as lm paying for a full size sandwich, the Mgr says they cant fill it up unless they charge me for a side order of soup for $8.00 just to fill the small cup of Au jus which would be like 3 ozs of liquid, $8.00 to top off the Au jus while im paying for a full sandwich!! Thats ridiculous! NEVER GOING BACK TO THAT STORE , lm telling all my friends and family to never go there again! Some bs right there!! read more

I tried the chef's signature take on the spicy chicken sandwich, which I looked forward to since Panera had always managed to walk the razor's edge between mass market and artisanal appeal. Unfortunately, I was sadly disappointed. While the concept of a chef's signature collection would have piqued the interest of any gourmand, the execution at store #202216 of the spicy chicken sandwich failed to attain even the casual standards set by "god's chicken" at the cross-town rival Chick-fil-A. The Panera offering presented a soggy brioche bun with even limper breaded onion bits. The soggy buns could have been forgiven had the breaded onion been crisped. Alas, the sauce provide neither redemption nor flavor--unless the objective was to hint at spice rather than provide actual heat. Overall, my experience with Panera Bread's spicy chicken sandwich garnered 2 stars. Although there was never any hope of a Michelin star, a $12 chicken sandwich in the year 2022 should have at least stoked desire in one's taste buds. read more

Zero stars if I could! Why are they still in business??Employees obviously don't give a rat's ass to get orders right and management is oblivious to their worker's poor attitudes towards customers who have to wait twice as long to receive orders that are more often than not, incorrect. Corporate should shut this location down until a competent staff can be hired and trained to perform at an acceptable standard! read more

Drive-Through lunch. Pick2, soup and 1/2 a sandwich. $12 later, a half eaten sandwich and halfway back to work I see a hair melted and wrapped through the sandwich. OMG!! It was bad, I almost cried. Called them. Of course I completely understand, a human did make my sandwich, it happens.... was put on hold and was offered the entire meal, again, delivered to my work. 15 minutes later I had another sandwich and everything else, hair-free. Excelente customer service. I REALLY appreciated that. Thank you! read more

Panera Bread - Salad Near Me - Rohnert Park, California

My baked potato soup tasted sour, as if lemon had been added, and it didn't need lemon or made with sour milk and hadn't been tasted for quality. Not enough potato in it, only seven pieces in a bowl. Did not seem like it had been baked, just cooked in sour broth. The 'bag it' as the cashier called it... the baguette was hard as a rock, through and through. I didn't return it since my first choice, tomato, was sold out at 5 pm. I do not recommend the Rohnert Park location after eating this food. read more

Either this place is understaffed or under trained or under something, as every time I go through the drive through, it takes approx 25-30 min for 5 cars. I wish this was an exaggeration, but it is not I currently jus my sat for 26 min for 6 cars (I was the 6th) And all I ordered was a grilled cheese and a soda. Nothing else, and I waited at the window for no less than five of these minutes. This would be no big deal if I had nothing to do but this is my lunch break as I assume it is others lunch break as well Every once in a while or a one time thing I get it but this is happened to me at least five times and the only reason I keep going back is because it is very close to my work looks like I'll be venturing farther out read more

If I could give 0 stars I completely would. I'm not sure what was going on at this location but, I'm usually a fan of Panera. First the entire order was about $80... a bit shocking for the QUALITY of food... The macaroni and cheese was cold.. the grilled cheese, melted cheese on raw white bread- barely toasted. It reminded my friends and I of a retirement home- and ruined our morning. Y'all are wrong for this... this will be the very last time we eat here. read more

So I have yet to eat the food, but looks cracked, I can't lie. Only 4 stars because lady who gave me food didn't even say hi and just gave it to me. I will update you once I eat it. UPDATE: straight BUSSIIIN. Wow. Hope I don't get the Hershey squirts! UPDATE: horrible Hershey squirts gonna try an clean the toilet -1 stars UPDATE: eating it post-defacation was not as bad as expected, +1 stars read more

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I have not always been a huge Panera fan but this visit changed my mind. We had been without power for 5 days compliments of PG&E and needed WiFi and charging for our devices. We arrived at the counter and ordered a artichoke spinach soufflé and a couple of coffees. The server warmed our mugs for us and actually comped the soufflé because they had been sitting for a while (but still tasted amazing). The coffee was strong but not bitter and we sat enjoying it and taking care of online stuff while our devices charged. We really felt relaxed and at home. read more

Panera Bread - What's left of the delicious spinach artichoke souffle - Salad Near Me - Rohnert Park, California

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They ALWAYS forget something so make sure you check your bag. Literally almost every time I come here I'm missing part of my order. Don't order delivery ever because then you can't check and you're screwed lol. read more