Not welcoming to people of color Always smells like burnt toast Air the place out once in a while You're out of cup holders on a Sunday morning so now I have to carry multiple cups of hot coffee! Would not recommend to people of color Needs to be cleaned and mopped Where is the health inspector read more

Mainly go here for the self serve beverages. The staff is quick to replenish any coffees that have run out. Don't eat there much but I've grown fond of their chicken teriyaki bowl. read more

I really like this Panera location. It's smaller and tends to be on the quieter side. It has a few tables tucked into a nook so you can escape from the hustle and bustle if its busy. I have had a couple issues with to go orders though like getting a toasted bagel with butter only to find a cold bagel or no butter. Recommend checking your order before you leave. read more

I have been to Panera Bread a bunch of times but I guess I've never done a review of them - at least not this location. I was having lunch with a friend and we were in the area so we chose Panera because it's always good. Same thing today. My friend had the U Pick 2 with soup and Turkey sandwich. I had the Turkey chili with a baguette on the side (it comes with it). The food is always very fresh tasting here - never had a bad meal from breakfast and coffee , lunch with soup or a dinner with salad. Solid choice! read more

Panera Bread - Broccoli soup and sandwich - Sandwiches Near Me - Rochester, New York

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Your typical Panera bread fast, affordable, healthy and delicious. I especially like this one because the kiosks for quick orders are located right when you walk in but nobody ever notices them so you can cut the line and get your order before anyone else. I also like how the setup is with 3 different areas to sit. If you don't have a mypanera account make sure to ask an employee for one so you can get rewarded and even more so save your orders to make ordering quicker your next visits. read more

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No problem n no worries. This is bout the baking position No problem n no worries at all. No sweat

I'm not sure I've ever had any problem in a Panera bread. They are pretty consistent regardless of which location you go to. This time, I just popped in for a bagel and a cuppa coffee. Of course I also got some sort of egg soufflé because it looked delicious in the window. It was indeed very tasty. They have a new coffee club starting that I would totally join if they had a drive-through, which they don't. read more

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We're regular customers because the food is consistently healthy and tasty. Easy to use app means the food is ready on time and accurate.

We go to the Panera Bread resturant in Penfield to pick up leftover bakery goods to give to those in need. Every week we see Erin who is so friendly and helpful. Panera Bread restaurant helps a lot of people. read more

More of the same like any chain except that there's no drive thru and the parking lot is small. The cashier did offer me the rewards member free bagel offer which was much better than the Greece location. Quick, accurate and friendly service. read more

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This location never disappoints me! I did a curbside pick-up, and as soon as I pressed the "I'm Here" button the lady flew of the door. I love it and my food was so fresh and delicious read more

Panera Bread - Fruit - Sandwiches Near Me - Rochester, New York

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Tried out the Panera $29 family meal deal here! I ordered through the Panera app and chose the Greek salad, quart of broccoli cheddar soup, 2 half chipotle chicken avocado melts and 2 half bacon turkey bravos! It also came with a whole French baguette as well! We picked it up curbside and only waited about 10 minutes which was wonderful! They give u all the silver wear you need as well as little paper bowls and a ladle as well for the soup! It was was wonderful for the 3 of us to have for dinner and still have some leftovers for lunch the next day! You can also upgrade to add cookies as well which we might do next time. Overall it was a great experience at this Panera location! read more

We love Panera. The only reason I'm giving it 4 stars is because it's pretty darn expensive. But that being said, the food is good! My favorite is the broccoli cheddar bread bowl. My only complaint is there is too much bread bowl and not enough soup. I never finish the bread. Salads are good here, sandwiches, etc. Nice pick 2 selections for lunch or dinner. I have the rewards card but really don't go here often enough to collect enough "points" for the free rewards. read more

They are kinda rude and they gave me dirty silverware. The food was good and fresh but would I go there again? No

I love to go for their Mango Ceylon Tea & Broccoli Soup. The place gets really busy around lunch time. It's nice in winter to seat near the fireplace, but very hard to get that spot. I've tried their Chicken salad sandwich and it was good with cranberries. Also the Mango frosty on warmer times. Their pastries are a try & taste. Most I don't care for. It's a good place for a business coffee or lunch since they have WiFi although very slow. Feb 2015 read more

Panera Bread - Broccoli cream soup - Sandwiches Near Me - Rochester, New York

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Panera Signature Sauce was described as a little heat when I looked it up. It was in fact a lot of sweet. I don't like sweet on my savory (sandwich). After receiving my order, I googled more about the Signature sauce & finally found something about about sweet, heat. Again, I found the sweet. No heat. This was the Turkey bacon Bravo sandwich. read more

My girlfriend loves panera and it's really growing on me too. Every sandwich and soup I've had were quality and tasty! The quality of the food with how fast you're served is amazing. read more

Not good at all. The bread bowl was barbie-sized and it did not taste good with the mac and cheese. The M&C is made from white cheddar and is bland tasting. read more

My latest experience I had my rapid pick up order stolen. No offer to discount my order or give me a free item. Don't do rapid pick up there. Employees even said orders being stolen happens all the time. read more

In terms of the food, this place is hit or miss. The first time I had the mac and cheese at the Greece location I loved it. Came here (Gates) and they sold me some cold bacon mac and cheese. I noticed they had locked the doors before 8:15 on a Saturday and discouraged us from sitting down to eat. While eating the macaroni in the car before catching our 9:00 movie, I discovered only the top layer of macaroni was coated in the cheese sauce so I guess they just poured it on top and didn't mix it. The sauce seemed like it came right out of the refrigerator, ice cold. If I must eat non-dessert items here I get the mozzarella grilled cheese sandwich with arugula, sun dried tomatoes and pesto with a balsamic drizzle. Who can mess up grilled cheese? I only come here to pick up my pastry rewards. This location has sold me very underdone chocolate chip cookies in the past so I avoid them here, I never bother with any of Panera's other pastries because they are too doughy and lack depth. I enjoy Panera's cookies but this time I had the almond croissant since I saw it's a new item. It was extremely delicious. Crunchy on the outside since there are toasted almonds on top and the marzipan on the inside makes them super soft and chewy on the inside. Five stars for the marzipan. read more

Panera Bread - The almond croissant - Sandwiches Near Me - Rochester, New York

I really like Panera but I much preferred the old location. This parking lot/drive through is kinda a nightmare! It is almost always very busy here. Once you do get into the eatery, service goes pretty smoothly. 99% of the time your order is correct. Good place to go for fast, healthy-ish salads, meal bowls. The dining area could use more frequent cleaning, it can be on the grungy side. read more

There's a reason why this particular Panera is higher rated than most in the surrounding area. I think this one gets it right all around. It is not overly crowded like other frequented Panera's in the greater Rochester community such as Brighton (Monroe Ave.). This means that there are shorter wait times, more attention paid to detailed orders and better customer service. I have been frequenting this location for years and we enjoy their food. read more

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Not worth the price. I ordered a simple half caesar salad half mac & cheese order. It took almost an hour to receive, and was half the serving size. You could tell they were in a hurry and only gave me the bare minimum. Not worth the $13. read more

Panera Bread - Bread - Sandwiches Near Me - Rochester, New York

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Panera is a casual baked goods restaurant who features breads, bagels, paninis, soups, salads, and other tasty treats. You can place your order personally in-store, or use one of their online ordering options: order from your table or order for rapid pickup. If you use the online ordering for rapid pickup, which I often do, your credit card will be charged and then you can pick up your food in a handy paper bag on the rapid order pickup shelf. It's quick and easy, and you don't have to wait in line or spend 10 minutes trying to explain a complicated order. Certainly my preferred way of doing things! I often get a couple bagels here. Their bagels are of the thinner, breadier variety than the NY-style boiled bagel, but it's still good (though not as good as that kind). The bagels only cost $1.05, and that includes up to 5 butter/margarine packets if you so choose - might be the best price in town for a buttered bagel. My favorite Panera item is the BBQ chicken flatbread, which features a tasty barbecue sauce. The chicken noodle soup is nice and comes with plenty of noodles in a pipping hot, flavorful broth. I wish they offered Italian dressing for the salads, but you'll have to settle for a Balsamic Vinaigrette if you're looking for something Italiany. The panini I tried was decent, but it only had grill marks on one side. Finally, the desserts are varied and delightful. The fudge brownie is my favorite. Panera does a very nice job customizing your order, which is easily accomplished if you use their online ordering system. I haven't had a bad experience there yet. Good food, almost always ready the second I arrive. read more

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The last time I visited a Panera Bread was probably at least ten years ago and I was not impressed. This visit, however, was quite the opposite. The décor was modern and intimate for a chain establishment, including a nice fireplace and some nooks and coves for privacy should you desire it. I like the fact that they offer most menu items in a choice of sizes. It enabled me to have a cup of soup and half sandwich without having to take much of it home to rot in the refrigerator. I had the corn chowder and a half portion of the Chipotle Chicken Avocado sandwich. Once again it will be difficult to order anything else on subsequent visits, because it was just that good. The Café Mocha was on a par with the better known coffee shops, which was a nice surprise. I'm glad that there is a Panera nearby. We certainly will be back frequently. read more

Panera Bread - We've enjoyed a light dinner at Panera. Review to follow. - Sandwiches Near Me - Rochester, New York

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Great place for lunch! A little pricey but worth it. Lately I've been coming here just to buy their Sourdough bread- it's delicious and cheaper then the store bought bakery breads I've been buying!! Well worth going to Panera even for their bread alone! read more

Enjoying a quiet meal at Panera Bread, in Gates. Nice and clean with a pleasant atmosphere. Reasonable prices and a terrific Caffè Mocha beverage. Staff is efficient and friendly, ready to answer questions and place orders. read more

Panera Bread - Sandwiches Near Me - Rochester, New York

I am a huge fan of Panera but I try avoiding this one. The staff isn't always the nicest, minus the manager. The manager treats it like a real restaurant. He clears tables and askes his guests how they are doing. He is a sweet man. I also avoid this one because of the surrounding town. It attracts a lot of delinquency. I have seen kids stealing drinks before with the water cups. Also it used to have outdoor seating but when I was just in there was available. No idea why that changed. Food is always good though! Classic Panera yumminess. Just suggest take-out or delivery! read more

Panera Bread - New four cheese grilled cheese - Sandwiches Near Me - Rochester, New York

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This location consistently gets my order wrong and I don't even modify menu items. I pay more money for a salad with avocado on it and they always forget it. They also NEVER have soft dinner rolls, even if it's 5PM (before dinner rush). Also, With two meals comes two sides. As you can see from the pic, we got one and a half sides. When the situations are brought up to the manager, he doesn't do anything to fix the situation. No apology, just bland excuses and then walks away. What kind of customer service is that ? read more

Panera Bread - Two sides of baguette. Had to ask my boyfriend if he got hungry on the way home. Lol are they kidding ?! - Sandwiches Near Me - Rochester, New York

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Moderately quiet. I was able to go in and put in my orders without waiting, and got my orders in a timely fashion. Plenty of seating. Clean bathroom, that's a bonus! read more

Howard Rd. Location: Online order almost always wrong. Usually missing a side item so I typically just let it go. Had a negative experience with my most recent order. It was missing a sandwich. I ordered on a Thursday and called right away. The associate "couldn't refund same day but will do it first thing in the morning". Gave it a couple days to account for the weekend, no refund. So I went in. No, "sorry for the inconvenience", nothing. They seemed like they just wanted to get me out of there. In fact they were in the middle of refunding another customer for missing their items. Disclaimer:This review doesn't reflect my experience with the delivery driver. They were fast and nice. But check your bag before sending the driver away. read more

Panera bread rarely disappoints (except for the days when they run out of avocado lol). My visit here was no exception. I ordered half sandwich (turkey avocado BLT) with a bowl of brocolli cheddar soup and a piece of baguette. My favorite part about this location was the kiosks in the front where you can order your food on a tablet. Sometimes I get overwhelmed in fast food restaurants when I'm expected to quickly make up my mind, so this made it easier for me to decide what I wanted and check out all of my options. There were 3 kiosks available to order on. After you have placed your order, you take a buzzer to find out when your food is ready. You can get your food from the window by the kitchen once your buzzer rings. If you don't want to stay and eat at Panera, you can also take your order to go. You can even place your order ahead of time on the app and tell them exactly what time you would like your food to be ready! read more

One of the lower-end Paneras I've gone to unfortunately. Teens tend to hang out inside during the summer by the kiosks. Take-out orders frequently missing things or not omitting things that were requested to be omitted; I've had the former happen at least 3 times there, and the latter happen at least once. Actual quality of food is consistent with any other Panera I've been to; just bummed about the quality of service and lack of attention to detail. read more

You pick two, you just can't go wrong. Apple, chips or a baguette...yes please. read more

Panera Bread - Sandwiches Near Me - Rochester, New York

Great place for a quick soup and sandwhiches and don't forget a yummy pastry! There are low fat items on menu like black bean soup and fresh apple with your meal and I enjoy the flavored teas as well! read more

Great as other Panera locations. Value of food here is amazing. Healthy eating at a decent price.

The catering food was pretty good. The turkey sandwich was good along with the cookie. I was surprised. I enjoyed the balsamic vinegar dressing & salad. It was delicious & I would definitely order from then again. I was not disappointed. read more

Really good food but very pricey. I wouldn't recommend going here if you are looking to save money. The staff isn't very friendly at the Gates location but all in all the food is good. read more

THESE DUDES ARE AWESOME.. So let me preface this review by saying that Panera is fairly consistent every where. No one really has "horrible" experiences in any of their locations. Just the way they do what they do; it's hard to screw up. The folks at this location went above and beyond to make my experience great. The dude gave me a free cookie for my wait, and I really didn't even think I was waiting that long. I don't even want people to think that like everyone who works there is amazing or the managers are great, I'm not saying that at all, but this one kid who was the cashier, he's the X-Factor.. read more

I love Panera, but we have had a few issues at this particular location. There have been several occasions when we have gone in, usually about and hour or two before the "dinner crowd" and had them tell us they were out of a number of things. There have also been a few times when we have gotten our order and it's messed up and when you ask them to fix it they just sort of blow you off like they don't give a crap. read more