To be fair, I'll start off by saying that most people who are just looking for coffee will go to a Starbucks or Tully's, etc. All I wanted was a skinny latte, but my husband wanted a blueberry bagel and drip coffee. We were in a hurry, so decided to drop into Panera. I got my latte fairly quickly and the bagel didn't take too long, but the dark roast coffee dispenser was empty. We waited 15 minutes, and it still wasn't ready. The clerk finally offered to take the cup "in the back" and fill it. While we waited another five minutes for this to happen, we saw three people try to get cream out of the empty cream container. When the clerk reappeared, we informed her that the creamer was empty. With rolling eyes and a heavy sigh, she went back to retrieve the carton of cream. In the meantime, I took a taste of my latter. Lattes pretty much always taste the same to me no matter where I go, but I have to admit that this was the worst latte I had ever tasted in my life. It was so bad, it was undrinkable and was quickly tossed into the trash receptacle. I don't know if the problem was with the beans or the barrista, but it tasted completely burnt. I will never go back to this place! read more

lack of organization there. at least for this particular location. went there, ordered a pastry and coffee to go. they gave me the pastry, but no one every made my coffee, well they finally did when i complained. but i stood there for 20 minutes, while both the cashiers were attending to the line. i had to wait for the line to die down, and walk over to a cashier, then he came and made the coffee. read more

Very slow food service, majority of the tables are dirty, and they use day - old bread. And this was at about 11am on a Sunday, no lines and less than a quarter of the restaurant having customers and lots of employees standing around & talking to each other. read more

When you order an egg breakfast sandwich the amount of egg you get is never consistent! Ugh.

I like Panera Bread, but this location never has soufflés for breakfast!! They supposed to have them until 11 am on weekends, but every time we stop by at 9:30am, they are gone and nobody can answer why they don't bake more?? read more

My two year old and I stopped in here last night for dinner. The cashier was so patient with us. Trying to figure out what a two year old wants to eat and drink is not easy. He showed my son his drink options and my little guy was able to pick what he wanted. The service was amazing from the time we opened the door to the time we left. Our food came up fast and was so warm and delicious. I ordered broccoli cheddar soup and a lemonade for myself and my son had the kids Mac and cheese with yogurt and milk. The guy who delivered our food was so helpful! He brought us over extra napkins and pepper, I could have done it myself but he asked if he could get us anything else knowing my little guy was being a handful. Half way into our meal my son got out of the booth and took off running!! Both employees behind the counter started playing with him. Such great amazing service! I will for sure be back! The food was so good and reasonably priced! Amazing experience! read more

I think all Panera Bread's are over-priced but their food is decent. The store's clean for the most part but staff is somewhat slow wiping tables down. They're always so crowded and their tables are so close together. Wish there was more room in their locations. read more

Normally Panera is an okay place to eat. We drove 30 minutes to get here (with 5 kids). Three of our kids ordered bread bowls and they are out. 6 pm on a Friday night! Then I had heard from a fellow bariatric patient that they were good about blending soup if you ask and heck no. Like I was asking them to make poison. read more

The review is only based on the service, not about the foods because I like the foods here a lot. The morning I came in was early and there were like 4 people in line, most of them ordering take-out though. They have 3-4 cashiers opened so it was quick. But then one of the machine was broken and couldnt take cash, it was fine because I had my card. Then I ordered a coffee and a soufflé for here and some pastries togo. I thought that they could bring the food to you once you dine in. But no, she handed all foods and drink to me then expected me to pay fast. I was holding a plate of souffle with utensils, a bag of togo things, then my coffee, then my purse, trying to swiping the card. There were no waits or line behind me though. So I dont understand how is the seating system works in there, who can get help from the servers and who cant. It would be easier if there only 2 cashiers opened but they all worked properly and knew how to function things. read more

I love meeting friends here for deliciously fresh food! Wish they had a drive through so I could come in for my lunch break :) I always get cravings for their BBQ chicken salad or their mozzarella chicken panini.... 5 yums up! read more

Clean, great food, fast service. Never had problems here. Love coming here for lunch. French onion soup is my favorite. Also reasonable prices. read more

I,ordered my food, and sat down to find a place to work from. I connected to the wifi and though it said it was connected, I couldn't access any sites. Seeing that another person near by was on their laptop, I assumed something was wrong with my laptop, so I called my work support number. I asked the woman working if the wifi needed any sign-in and after she checked with a co-worker she came back with 'it should work when it wants to'. After not being able to figure it out, I realized I could check if the wifi was working by checking if my phone could connect. I couldn't. I asked the person nearby on their laptop and he said he was connected through his phone. I would have left right away but I didn't want to waste the food I ordered. Since I had urgent things to get to for work, I packed up my things after quickly finishing my food and told the manager at the front that their wifi wasn't working. The response was 'thanks for letting us know!' and he went back to his business. Nothing to try to resolve the issue or an apology. I went across the street to the Mexican restaurant where the wifi actually works. Wasted my time and money. read more

They were deadass out of everything (avocados, pasta, mac & cheese, bread bowls, etc) when my friends & I got our food (all got chicken Caesar salads because everything else we tried to get was ya know G-O-N-E) 2 of us were missing our croutons , 1 of us were missing our chips, 1 was missing their bread & butter & one of my little sisters ordered chicken noodle soup but all she got was broth- no noodles & no chicken. Idk I just personally feel like my hunger was mentally attack especially when they told me they were out of avocados I just went to a little dark place mentally where I didn't feel happy w/ life. I feel personally and mentally attacked here. read more

I work at the Landing and my co workers and I go here all the time. They have great fresh food and a menu that has alot of different options which is great for people who always end up at the same restaurants everyday. I had a great experience this morning, as I was at work by myself all morning and so hungry! I couldnt leave so I called Joel at Panera and asked what it would take to have someone run over the food I wanted to order. He didnt even hesitate and told me he would do it himself no problem. I appreciate that so much Thank you JOEL! Youre a life saver! read more

I live across the street & go here at least once a week. I love this Panera. My orders are always correct and delicious and I receive great service. I usually do rapid pickup orders. Asian sesame salad and broccoli cheddar soup are best! read more

After a disappointing experience last time, I decided to give the Renton store another chance this morning. I walked in around 9:00 am and there were several customers seated and eating. There were also at least 4 employees preparing food and beverage. However, there was no one behind the several registers to take orders. After a wait, a female employee leisurely wandered up to the multiple registers and explained she had to clock in. She apparently did not know how to do so and none of her coworkers came to her aid - nor did she ask them to. I waited and waited and it occurred to me she and Panera bread really had no interest in my business. And so I left and will never return. As for my previous visit, I placed my order and was asked to wait for my simple Cappuccino. The employee who took my order explained he was new and seemed very unsure of himself. And like my visit this morning, his coworkers seemed annoyed with his inexperience and gave him no help. I sat down and another employee brought me a full meal in error. I explained it was not mine and she hurried away. After waiting 20 minutes (for a Cappuccino), I went to the counter and asked the status of my order. I learned that my order had never been entered at all. My experience with the Renton store has been abysmal. read more

The Ladies that helped me were awesome. My catering order was done when I needed. The presentation was fantastic. I gave them a 5 star rating because my expectations were exceeded! Thanks!! read more

I think the food is good here. I like the meal combos and the free wifi. The only reason I'm giving it three stars is because it's not very clean and no one seems to really wipe down any of the tables. There's always crumbs all over the tables and seats, they can be sticky. If they would wipe down their surfaces a bit more I would definitely give it more stars. read more

noisy....booths all taken up ...sat by drafty door...something added to my order that I didn't order...manager took it off...cashier didn't know how...one pat of butter for a large roll...chicken Caesar salad o.k. gift card used will go again till card is used. read more